The first time I had my nails done here, I asked for a colored French manicure. Instead of applying a base color, they only painted the tips, leaving my nails looking thick, uneven, and poorly shaped. I asked them to fix it, but they told me they had run out of the polish and didn't have the color I originally wanted. I chose a different color, but they still couldn't apply it smoothly or evenly. Unfortunately, it was a complete disappointment. If you want to leave disappointed, this is definitely the place to go. I ignored the low rating before coming here, but I will never come back again. The staff couldn't understand what I was asking because they didn't speak English, and they just did the nails the way they thought was right instead of listening to my request. This salon will never be my choice again. read more

Pro Nails - Nail Salons Near Me - Buffalo, New York

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I love the location. I believe the customer service can be a little more better. I don't feel the I ever have a personable experience when I come here. Most of the nail techs won't converse or ask just the basic general questions like " How are you " How was your day" I like to feel like I am a client, not a number. My nails look good but when he trimmed them the 2 big toes are different sizes. read more

Pro Nails - Nail - Nail Salons Near Me - Buffalo, New York

Major dud in nail salons , they lie about availability to get you there ! The owner did my nails and burnt my thumb nail and had the nerve to tell me I should do dip instead! When there was something she was doing or a faulty lamp light that caused the burn ! My nail fell off 2 days later read more

Great pedicure by Cathy was wonderful. it was so relaxing. I enjoyed not having to listen to loud TV, just calming music. Thank you!

I was at Pro Nails for a bridal party gathering and really wanted to like this place. The nail salon is not inviting, it seems crammed and outdated. I decided on a gel manicure and pedicure, I was rushed through both services. I started with the pedicure and not much of anything was done throughout the service. The gel manicure was just ok but cuticles could been much better. For the amount I paid, I expected a lot better of a service. read more

The staff is friendly, the prices are fair, and the services are wonderful. The only frustrating thing is that some of the employees do not speak English at all, and it makes it difficult to communicate. read more

I got the worst set of acrylic nails in my life! They were all shaped differently amd not what I had asked for, the paint job was horrible and she left my fingers a mess with product. I then got waxed and she left my eyebrows completely uneven. She was just supposed to clean them up. NEVER AGAIN!!! read more

Overpriced and inconsistent pricing. It's one price one week and next time you go it's different again. A polish change is the same charge as a manicure. The technicians are in a huge rush and rudely speak amongst themselves and then laugh. Local weights and measures needs to do a drive by to check on pricing issues. Truly it's nail Polish not Gold! You are better off going to a great day spa and having all the proper services. Here you will pay and overpay and be incredibly disappointed!!! read more

I have been having my nails done by Ann the owner for about 18 years. When she took over this location I followed her from West Seneca. I used to get the pink and white acrylic in my younger years and always liked them. These days I go for a nice gel nail polish that I change each month give or take. She has all the gel colors and the regular polish to match! A gel polish change is $25, which I find comparable to other salons I've seen. To be honest I really only go to Ann for my nails, but have had the polish removed at other salons in a pinch. This place is very clean and professional. A couple times a year I'll also treat myself to a pedicure. I like to get gel on my toes even when I am going on an island getaway. I find it stands up to all that pool time well. So if you're looking for a nail salon this is the place to go. I admire the owner's hard work 6 days a week and have always received great care. read more

I have nothing negative to say about this place. Clean, relaxing and I've only had a great job done. Never had a long wait and the employees are always super nice. They know all of their regulars and what they want as soon as they walk in the door. They never pressure you into an up charge or added service. A great place to swing by and treat yourself read more

Just got a gel manicure that I deeply regret. I am very patient and always go out of my way to pay cash because I know it is preferred. The job was incredibly rushed after the woman who did my nails clearly had her next appointment walk in. Gel polish on my cuticles/fingertips and hair stuck in the paint. I will absolutely never come back. In fact, I'm going to another nail salon right now to get this fixed. read more

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Used to come here all the time when I was in high school. They take walk-ins in a timely manner and have very reasonable prices. Definitely the cheapest acrylics in the area. The service is always great, but they get a star taken off for ambiance. It's not the prettiest place to relax. read more

EGP & I walked in on a Thursday afternoon for gel manis. This was my first gel mani ever. I rarely paint my nails but I thought this would be a nice treat to enjoy with my friend. An older lady took me right away. She spoke little discernible English and communication was an issue. Still, she was sweet, but I thought the job she did was a sloppy. EGP got another tech who seemed to be a perfectionist because her nails came out perfectly. I had to go home and file away at some sharp edges. I was afraid that this polish would peel in the areas where it was sloppily applied but 2 days and 2 showers and a million hand washings later, it's still going strong. If this were regular polish, it probably wouldn't last more than a few days. We'll see how long the gel lasts. I love the gel because it's super durable right away. No worrying about smudging. I will definitely consider a gel mani again, but if I come back here I will make an appointment with one of the recommended techs only. It's clean here though, and pleasant. read more

Spontaneously decided to get my nails done this afternoon. Meant to go to a different place but ended up here. As a walk in, I got seated right away- even during lunch hour. I had a gel French manicure done 3 weeks ago back home and decided to get the same. Kim took care of me and she was very sweet and extremely gentle. (Read: no boo boos!) I like that they use brand-new nail files. They also seem to have a lot of regulars that they know on a first name basis which I also like. The location has a parking lot and is in a plaza on the corner of Maple and Transit so it's convenient. read more

Pro Nails - Gel French manicure done by Kim. - Nail Salons Near Me - Buffalo, New York

I gave the lady red to do my nails she did the first layer in red and the top in pink - it was brutal.. they look awful... My 2 year old niece could do a better job - very upset... read more

This nail salon is great! When I was getting married my bridesmaids and I made appointments here. My aunt and cousin wanted to come along as well and they fit them in. Some people decided to get mani and pedis when we only had appointments for one and they accommodated that as well. So many colors to pick from and very friendly. The prices are very reasonable as well. Love going to this salon when I'm in the area. read more

Excellent, fast service and quality work!! I was not planning on a pedicure, decided at the last minute and walked in without hardly any wait. Clean, friendly and down to business!! read more

I needed an unplanned polish change on my toes. I regularly go to the eyebrow threading place next door so I decided to give this place a try. I usually go to a a different nail salon, however, given the convenience to my eyebrow place, I thought it would be worth a try. Unfortunately it was a mistake. The woman who did my toes used a cuticle cutter to cut my nails. She also didn't allow my feet to soak to soften the nails before cutting them. Her cutting was sloppy and she didn't polish the whole nail. When I pointed it out she only offered to put more top coat on which she told me would require me to sit under the dryer for 30-60 minutes. Since I didn't have the time, I opted to just let it be. She also told me that I could not use the massage feature of the chair. I don't think the polish will last, but since it is winter time I can live with it. I will definitely not be coming back when the weather gets nice again! If I had the option to give this place zero stars, I would. If it wasn't the day before Thanksgiving I also would not have given her a tip. I am writing this while letting my nails dry. The woman rushed to get my toes done and now she is just sitting around. This place is a total disappointment. With all the options for nail salons, I would highly recommend staying away from this one and going elsewhere. This was a complete waste of money! Update: As I suspected, the polish started chipping off in less than a week! read more

I love them.. Always polite.. Always great customer service..Ann is very caring about you being happy. They take their time and make your nails right, not rushed. Lyn is my gal for over 10 yrs now read more

I went in and was shifted from chair to chair to chair and different people and was still waiting after an hour and a half for my gel manicure. They had taken off the polish so I waited. Finally, I just got a polish change as there was no time for a manicure and they still charged me $25!!!! Everyone ignored me when I asked what was happening. Worst nail salon experience ever. I will never go back. read more

Recently moved to raleigh North Carolina and I miss my old nail tech!! QB is seriously the best I've ever gone to. She's a perfectionist!!!

I really liked this place. Was very reasonably priced, quick and good service, and felt clean. I'll definitely be back!

This manicure experience almost ruined my birthday. The manicurist was rude and kept pushing more expensive services even when I said no thanks. Worse, she cut my cuticle so it bled for several minutes and kept dabbing at it with the same tiny piece of cotton like she couldn't spare a whole cotton pad or two. My cuticle was sore for at least 24 hours so this was not a tiny nip. The whole place seemed unsanitary. When she finished she went directly to do a pedicure on a little girl without washing, much less sanitizing, the cuticle clippers that were exposed to blood. Also, I don't think they even changed the water between pedicures. I was alarmed and grossed out. This place should be shut down! read more