I've gone twice in 4 weeks. Pedicure was great but gel manicure was not. First one only lasted four…read moredays, they started peeling. Second one they did not push down my cuticles and after one week it already looked grown out.

I called and asked if they did Gel X and they said yes, so I made an appointment…read more I went in and again, stated I was looking for Gel X specifically. When I saw the male technician start with the first acrylic, I told him I wanted Gel X and wasn't looking for acrylics. He told me it was as they use a different product and 'I would see.' Complete lie. Total acrylics--tips with glue and a thick bond and then gel polish. Freaking $70!!! Will NEVER go back! They are just looking for a sale, not looking out for the customer!!!

I just moved to the neighborhood and was looking for a new nail salon to try. I have to say this…read moreestablishment was fantastic! The pedicure was so relaxing that I started to doze off because the foot massage was wonderful! LOL I had a younger girl do my manicure and she really paid attention to detail and my nails looked amazing too. I would definitely return because this establishment is top notch!!

The salon itself is very standard but I highly recommend Ben for dip manicures, very efficient and…read moreflawless finish!

I had Alan for a builder gel refill. He did a great job! He was kind, gentle and very…read moreprofessional. I would highly recommend him!

Came for a walk in appointment for a pedicure today after running some errands midday on a Friday…read more Staff was able to take me with no wait and did an incredible job. My service felt thorough and everything felt very clean and up to date. The selection of services and polishes is unbelievable. I have never been to a salon that felt so clean, no nail dust anywhere and the place was immaculate. I would recommend making an appointment because most nail techs did have clients and I think I got lucky but if you get the chance, GO! They also have a full bar if that's your speed and you really need a treat yourself day. This is a dangerous spot for pampering to say the least

When you make an appointment they are always timely and I truly enjoy the whole experience. One…read moretime there was a very cranky patron (her issues - not July Nails) and they gave each of us $5 off our nails for her bad behavior. I make my appointment with Jenni as I love how thin she does my powder dip. I would recommend this business to others!

Do not go to this salon. They need to be shut down. I went to get my acrylic nails removed…read more Everything looked dirty. The staff member started shredding/slicing off half of my natural nails- with a Metro public transit card! It was so painful. I felt like I was going to pass out for a second. I told her to stop, that I did not like it there, she was hurting me, and I couldn't believe she was using a metro card to slice off my natural nails. A horror show! Do not even go inside this establishment!

I have been coming here for quite some time and I must say I have been satisfied 99% of the time!…read more(The tech I wasn't pleased with is no longer there.) I have 3 regular techs I see and they are all great so I have no problem who to choose when selecting my time slot! And having a libation while being serviced is a treat!

Another required pre-vacation pedicure visit. All went well. Good, efficient service.read more

Everything. Service and quality of service. Best employees ever conscientious and well trained to…read moreprovide the best care

We came for our scheduled gel pedicure and manicure. We were warmly greeted by the manager and…read moreafter selecting our color, immediately seated for our pedicures. The service here is flawless. The quality is impeccable! This place is so relaxing. We were offered wine and other complimentary beverages while we were having our pedicures. This is a great place for groups-if you have a large group they can accommodate-this place has so many pedicure chairs! The best thing about this place is the people-they are so nice! They are conveniently located in the plaza next to Paula's Doughnuts.

This review is for the manicures only. I have been duly impressed by Nicole and her professional,…read moreskillful manner and incredibly long lasting gel manicures. I am very hard on my hands, but she manages to make them look really good. I've been going monthly and will continue. I've tried a lot of local nail salons and this is the only place I have been returning to. No worries at all about sterile instruments, hygiene or cleanliness. New buffer, file and wooden pusher thing every time. As for the atmosphere, it's a bit less relaxing than I would prefer. I think it's the noise level, and the music isn't very calming. The pedicure room (where my friend was) is especially cold seeming, all that tile and the sounds of well, you know, echoing. You pay and leave gratuity up front before leaving. I would not want to get my hair done here because of a lack of privacy, it's the kind of thing I would not want strangers seeing, it's really a personal thing. Hair dye, wet hair, all those foil things, are all best left under a veil of mystery. The ease of making an appointment is great: online, telephone, schedule next one up front while you're there...they text you reminders which I appreciate, even though it's in my calendar. You leave a card on file to pay which I don't mind doing, although I mostly pay in cash. Nicole does a great job on my not so wonderful nails. There would be so much opportunity for mistakes but she really makes them look as good as they get, shiny and flawless for a good two weeks.

The only thing I ever loved about this salon was Neil. He had been doing my hair for years, so…read moreimagine my surprise when I went to book an appointment and heard he had moved to Arizona! I was shocked and disappointed he didn't tell me himself that he was moving. Come to find out, Neil didn't move to Arizona. After he was (what I believe was) unfairly let go, he moved about 10 minutes south to a salon behind Kohls on Transit & Klein. Sadly, I later heard from another of his former clients they were told another (more slanderous) story about why Neil was not with the salon anymore. Another lie. If the salon owner did not value his employee, that's one thing. Just tell his clients you don't know where he went. To spread awful rumors and lies about him is unprofessional and truly awful. I'm happy to say I've found Neil again & no longer have to darken the door of a place I felt no connection to outside the one person who always greeted me warmly & always made sure I felt valued.

The nails were so cute and well done but I will say the service took a long time! Not a bad thing,…read moreespecially because the nails were so nicely done, but just mentioning incase you have plans after!

From the owner: At Aqua Nails Art, we want to make your salon experience as unique and memorable as you are. Our…read moremission is to consistently bring you the freshest styles and ideas, by keeping up with the current trends, constantly educating ourselves about the best practices, and ensure that our customers are 100% satisfied each time you visited us.

Van did a great job with my nails. She was very patient as I took a long time picking my color. She…read moredid a really nice shaping of my nails (like oval) and overall a very neat job. I got a dip polish in a sea foam green glittery color. All the staff were very pleasant and accommodating. I would come again. Update: my nails did chip within one week unfortunately. They were dip acrylic nails.

I love what they have done with the salon ! nice atmosphere. the male nail tech that use to work…read morethere was awesome ! he no longer works there . I was there this past week and found this out and met the new nail tech , she was. very very rude tried to put rounded tips on when I specifically told her what I wanted , did I get what I wanted ? no ! the tension was so thick I could cut it with a knife ! everytime I said something to her she caught an attitude with me ! this was not relaxing at all ! in fact I won't be going back , which after 4-5 days now prompted me to write this review . I'm sure the owner who was there at the time could hear conversation. the tech slammed the different tip box's around bc I didn't want to what she was trying to give me , seriously I wanted to get up and leave at this point , I shoulda listened to my intuition. let me save you some time and aggravation , find another salon .

This is my 2nd review for The W Spa --- I just cannot say enough good things!…read more When I find a place where the services are not only phenomenal but the customer service is out of this world as well, I just have to share. I've been a regular customer for 10+ years and have loved watching their business grow. I regularly see Kim W. for eyebrow waxing and she is so talented---a true artist! She always makes me feel comfortable, beautiful and happy. I look forward to my appointments with her not just because of how it makes me look but because I love just chatting with her! I've also tried the 'lash lift' with Kim and love it, I couldn't believe the difference it made. Last week I had my very first facial ever with Kim and I was totally blown away, as soon as it was over I was thinking of wanting to book another appointment. I did have a very slight problem and could not have asked for a more professional, courteous and caring resolution. I have found that you find out the true 'core beliefs' of a business when something doesn't go as expected and The W Spa has once again proven to me that they truly care about their customers. That kind of experience only reinforces my love and loyalty for them. Today I had a 90 minute deep tissue massage with Lisa Jo and I left feeling amazing. Lisa Jo is such a kind person, so genuine and caring and her massages are out of this world. Worth every penny! I also look forward to seeing Lisa Jo simply because she is so wonderful to talk with. I have compared their prices to other places and while I think some things are a bit more expensive there, I have found it to be worth it. The spa is beautiful, peaceful and immaculate. Everyone at The W Spa is friendly, kind and so very talented. Give them a try, you won't regret it!

Relaxing experience…read more I had a spring facial : this was delightful! I felt refreshed and rejuvenated! I also got a massage which left me wishing for more. I asked for more pressure but didn't receive it. I'd say it was a pleasant experience but if you're looking for deep tissue or pressure release this likely isn't the place. Beautiful facility and friendly staff