Do not go to this salon. They need to be shut down. I went to get my acrylic nails removed…read more Everything looked dirty. The staff member started shredding/slicing off half of my natural nails- with a Metro public transit card! It was so painful. I felt like I was going to pass out for a second. I told her to stop, that I did not like it there, she was hurting me, and I couldn't believe she was using a metro card to slice off my natural nails. A horror show! Do not even go inside this establishment!

No stars!!!! Awful! Destroyed my nails. I bled - and they did not disinfect the tools. They reused…read morea towel/garbage bag to "massage" my neck. Has been over 3 months and they are just starting to grow. Worst place ever!

Came for a walk in appointment for a pedicure today after running some errands midday on a Friday…read more Staff was able to take me with no wait and did an incredible job. My service felt thorough and everything felt very clean and up to date. The selection of services and polishes is unbelievable. I have never been to a salon that felt so clean, no nail dust anywhere and the place was immaculate. I would recommend making an appointment because most nail techs did have clients and I think I got lucky but if you get the chance, GO! They also have a full bar if that's your speed and you really need a treat yourself day. This is a dangerous spot for pampering to say the least

Scheduled an appointment with Alex based off the reviews, and I'm sad to say it was disappointing…read more He was available when I arrived, but my biggest issue was him constantly on his phone...messaging nonstop like he wasn't in the middle of a pedicure. It took away from the experience, along with the water barely at lukewarm after telling him twice it wasn't hot. The location itself is nice. It started to get busier halfway through my service, and I noticed others getting drinks. The man at the front passed around tea, which I took. Had Alex or someone asked me if I wanted a drink, I likely would've purchased wine. Going to shop around for another place since my primary spot closed.

The only thing I ever loved about this salon was Neil. He had been doing my hair for years, so…read moreimagine my surprise when I went to book an appointment and heard he had moved to Arizona! I was shocked and disappointed he didn't tell me himself that he was moving. Come to find out, Neil didn't move to Arizona. After he was (what I believe was) unfairly let go, he moved about 10 minutes south to a salon behind Kohls on Transit & Klein. Sadly, I later heard from another of his former clients they were told another (more slanderous) story about why Neil was not with the salon anymore. Another lie. If the salon owner did not value his employee, that's one thing. Just tell his clients you don't know where he went. To spread awful rumors and lies about him is unprofessional and truly awful. I'm happy to say I've found Neil again & no longer have to darken the door of a place I felt no connection to outside the one person who always greeted me warmly & always made sure I felt valued.

Made an appointment for a pedi/mani. apparently I did not specify the "type":…read moreof pedicure. So I was charged for a spa pedicure which included warm towels and lotions. nothing special for the cost. Buyer beware. a "normal" pedicure is just as good without the extras!!!!

We (my friend and I) stopped in w/o appointments. Very accommodating! We waited 15-20 mins on a…read moreSaturday afternoon for 2 gel pedicures! Then after such great service and gel design I decided to do my nails in gel manicure! Again, very accommodating and did the design perfectly to the picture as requested! I'd highly recommend. Prices are fair for east Amherst.

First off, my nails are different shapes. I asked for square then tapered square and showed the…read morelady a picture. She told me she can do it and my nail shape came out more coffin shaped with a few nails square. The shaping was very inconsistent. I showed the lady the design I wanted and it looks completely different. Lastly, the pricing is very outrageous I got charged 72$ for a gel pedicure with a flowers both my big toes. They charged $107 for the nails to just not look like the picture at all. They also charged extra since there techs had to stay past closing but the appointment was made for 6:00pm we were on time and didn't get out if there until around 10:00pm. It was their fault for not asking if we wanted designs and extra stuff. I wouldn't recommend going to this salon at all.

The service requested had to be corrected not once but twice only to receive attitude that somehow…read moreit was my fault that the French tip was done incorrectly. Then to top it off they left me sit there without check on me to remove nail cushions and to give the go ahead that the pedicure was dry. This place is unfriendly if you are a new client/customer. Make sure you don't state your opinion if their work is less than second best because you will literally be treated like a leper. I will not be doing any more business and recommend others to stay away. The vibe was horrible and I felt very uncomfortable in this establishment.

Got dip done here about two weeks ago. My nails are already lifting and breaking. This has never…read morehappened at any other salon. I called to talk and see if there was anything they can do and the owner got on the phone and had an attitude with me. I explained at other salons this does not happen. She said " then we don't need your business you can take yourself to another salon." I asked her to not take an attitude with me but as I was trying to handle this rationally but it is clear that was not there goal.

Had an appointment for a pedicure-arrived a little early and was greeted warmly and seated. The…read moregentleman who provided the service was very nice and friendly. He did an excellent job! The vibe here is relaxed. Salon is very clean. I'd recommend this salon!

Another required pre-vacation pedicure visit. All went well. Good, efficient service.read more

Ty the manager is very personable! He greets everyone with great energy and a smile! When you 1st…read morewalk in it's soooo beautiful'! The ambience is amazing! All of the spa chairs are so clean! They offer a variety of services!

Jenny is the very best nail tech. Her attention to detail is wonderful. The conversation that you…read morehave with her is delightful and she remembers things about your life which makes her feel more like a friend. If you're looking for wonderful service book your appointment with Jenny you won't be disappointed. The vibe at Buffalo nails and spa is very relaxing and the atmosphere is very beautiful with all of the flowers and complementary refreshments.

I have been going here for over a year and out of all the nail places I have been to since moving…read moreback to NY this one is by far the best. Kathy and Richard are the best. Kathy is amazing with designs and with nails in general. I bought a house about 30 mins away recently and still continue to make the drive to go here. The salon is beautiful and clean. They always have drinks and candy available. It's in a great space. Lots of other stores around. I will continue to make the drive here because they are so amazing!!

I used to be a regular here but their prices skyrocketed. Spent $100 for gel mani and Pedi after…read moretip. Less than a week later my gel mani is already chipped on 6 of my nails. There are just too many salons around that would do a better job for a better price point. Won't becoming back

Today I Came in for a mani pedi…read more Loudly In front of customer. Said I told him last time there that I told I did not like my manicure. NOT true. My recall is Average at best . Paid w/tip and left. Average. Owner is arrogant. I WON'T GO BACK... Negative stars

Clean place, friendly staff, and clear pricing. Accept cards, but reqiest tips in cash. I think…read morethey do Venmo too. Julie is a life saver with ingrown toenail removal!!