Terrible terrible terrible. For starters I have caught nail techs talking about costumers. If you plan on coming here make an appointment because they seem to be always busy. They should put up a sign saying appointments only because most of the time they won't take you in if you don't have one speaking from multiple times of experience. I came in to get 1 nail fixed that I had originally got done here and they didn't take me because they were too "busy" they didn't even offer me to sit and wait to see if they would become available to fix 1 nail. Worst costumer service I've ever experienced at a nail salon. read more

Patterson desperately needs a clean and competent nail salon! I went in for a basic pedi and got my toes absolutely hacked up. Not once, not twice, but the third time I yelled at her and stormed out with bleeding toes! Then as I'm pulling away, the manager actually had the nerve to try and talk to me. I told her nothing she could say would make this OK. This place should be shut down. There is NO WAY the lady giving my pedi had proper credentials. She cut my toes way too short and dug into the corners of my big toes until they blead. ABSOLUTELY UNACCEPTABLE! read more

Pro Nails & Spa - Nail Salons Near Me - Patterson, California

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friendly staff. horrible pedicure. the coats of paint weren't evenly layered, my toe nails were filed crooked, the callous remover didn't do anything to smooth out my heels because the lady was too gentle. they focus more on talking to each other than the actual client. I didn't even get the type of pedicure I asked for. Will definitely go somewhere else next time read more

This is my favorite nail salon ever. Donna is the sweetest lady in the world. Every staff member does a great job with nails and I don't trust anyone else to do my eyebrows other than Donna. She's the best read more

First time here & my experience was great the customer service was good I Defenently recommend read more

Pro Nails & Spa - First time here & I love my nails - Nail Salons Near Me - Patterson, California

The staff here was extremely rude to me. I know there aren't many options in Patterson, but just spend the money and go somewhere else. I immediately turned around and left. I refuse any type of disrespectful treatment especially when I'm trying to pamper myself. Save the trouble. Don't go here. read more

Great service not too long of a wait when you have an appointment. Best pedicures, Tina is my go to she's very thorough and does nails beautifully last me 2-3 weeks before I need a fill my nails never break. I recommend this nail spa and Tina is the best! read more

Not a great a experiences . I call if piv was available for eyebrow wax they said yes so I came right away I don't like waiting so I sat there for couple minutes looking at her and she was doing somebody else nails . I wait for couple more minutes and I decided to get up and leave . She run after me and told me she can do mine now . But then wait couple more minutes finally she came .i was happy with my eyebrow at first but after couple minutes my eyelid is on fire . I got burns across on both of eyelid and it hurts really bad . So I swear I will never come back there anymore .! read more

Went to this shop last minute because I did not want to drive 45 minutes to my regular shop. The staff do not greet customers upon arrival, no friendly smiles here. The women who did my mani/pedi was rude, loud and wound up cutting my cuticle so badly and had a hard time stopping the bleeding. She then proceeded to continue working and pressing in the injured area. My pedicure was sloppily done and their was nail polish all over the cuticles of my toes. She did not use any cuticle softener when doing my hands and feet and left dry skin around the nail bed of my nails and feet. She barely filed or buffed to finish the look of the nail. She completed my pedicure which seemed like 15 minutes. At the end, the receptionist could not give me a receipt because I paid in cash - which I thought to be extremely odd. I do not recommend this place, the staff or their horrible customer service. I would not EVER return here. read more

My husband and I walked in, and we were not greeted. After waiting about 10 minutes she finally acknowledged us. I made an appointment on Monday for Thursday, she said she did not have me written down, after about 5 minutes of telling Donna(the owner) I made an apt., she said "o yeah I see it, sorry no time for pedicure I can do manicure." I waited 20 more minutes for her to sit me on a chair. She asked if I wanted gel, I said no I wanted a full set, she said I did not tell her. When I actually did on the phone! Then she said she doesn't have time for full set, because I did not tell her. Horrible customer service. They were very rude. Called Botanical nail(around the corner) and they had me seated within a few minutes upon arrival. And took care of what I needed done. Don't waste your time with pro nails very unprofessional and rude. They lost out on business from me and any of my friends and family. Their loss. I also noticed that they don't wash their hands when going from pedicure to manicure between clients! read more

EVERYTIME I come here it's by appointment literally no walk ins even on Saturdays! they need to hire more staff or more nail salons here in Patterson or the front desk girl should learn to do nails ... disappointing read more

Been here a few times, they do a decent job on my nails and toes. Made an appointment yesterday to have my nails and toes done and sat waiting for 45 minutes after my appointment time. Decided to just leave since I didn't feel like sitting for longer. read more

Got a manicure for the first time in months due to COVID-19, however I was charged $35 for this sloppy manicure read more

Pro Nails & Spa - it's been months that I haven't stepped on a nail salon due to COVID-19. However I left with this sloppy work that I was charged $35 for. - Nail Salons Near Me - Patterson, California

Best pedicures in town! I highly recommend this place. Try to make an appointment ahead of time, they're pretty busy. Thank you ladies for everything and I will be back again soon! read more

After a bad experience in Turlock, we came here and got a full set of nail that Keri did! That I love and also had her fix my messed up pedicure, I'm so happy with my nails! Will definitely be coming back! read more

I go to Keri! She's super sweet! And can do whatever you want. I love that she also would recommend different designs esp with me being super indecisive. She does seem to be extremely busy so I recommend making an appointment. I absolutely love my nails! And these are week 2 of them and I already have my appointment set up for this upcoming weekend. Everyone there is super welcoming esp the owner. I love the personal connection they have with their customers. Best place in town! read more

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Was hesitant to come here because of the reviews but thought I'd try anyways. I had a good experience, the lady did a good job on my nails and pedicure. Same for my daughter. read more

Tina is amazing!! She did a fabulous job on my nails. Best nail tech I've been to in Patterson! Super friendly and detail oriented! Will ALWAYS be making my appointment with her. The shop itself was nice and its a super welcoming environment. read more

Pro Nails & Spa - Nails by Tina - Nail Salons Near Me - Patterson, California

So I'm new to town, and didn't know where to go for a pedicure. Today is my daughters 2nd birthday so I wanted to spend some mommy daughter time getting our toes painted. I always read reviews and go places base on reviews. Here in town there's like maybe three nail places lol so I had to pick. This salon didn't have the best average reviews, but I decided let's give it a try. And I couldn't be happier! You can't always go based on people's reviews because everyone is going to have different experiences and sometimes you just have to see for yourself. We went around 10 am and there was only a couple people being worked on, and Hannah I think her name was took us right away to a chair. I got a regular pedicure and Ava my daughter just had her toes painted. Well our girl made us feel so comfortable, made my daughter happy. They even gave her a lollipop , and she was gentle in painting her toes, and even put a top coat on also! And whatever she was doing my legs, Ava would stick her leg out and Hannah would massage her legs a little bit was always cautious if Ava didn't like it or did. And as a mom, you want to go places where they are gentle with your children . Ava sat on my lap since they didn't have small chairs which was fine! It worked out better since it was her first time. Hannah did a great job on my pedicure! And made sure I liked the color before she painted the rest of my toes. It's not an upscale salon, but who cares! They treated us great and our toes look great! Thank you Hannah! read more

Pro Nails & Spa - Nail Salons Near Me - Patterson, California

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I'm a newbie to Patterson and I absolutely love this place! I got the hot stone pedicure. It was perfection. Friendly staff and they did a wonderful job! I will be coming back for sure! read more

I have been in Patterson for 4 years. I have tried the other shops but this one is the best. The service is always great. I have no complaints and have made this my go to salon for my services. Donna is great. Sometimes slow but I appreciate her effort to make my nails as perfect as possible. read more

After trying to get a manicure the week before as a walk in customer I decided to make an appointment for the following week, I arrived 5 minutes early to my 4:15pm appointment sat down and waited for one of the 4 workers to ask to help me, at 4:20pm finally one of the staff asked me if I was there for my manicure I said yes she rambled on to the other 3 ladies in non-english then never responded back about my appointment at this point I am still sitting waiting for my appointment. At 4:25pm the owner Donna came out from the rear office asked me "you hear for manicure" I said yes then the phone rings again and she answers it, while talking she walking again to the back of the shop went into another room at the rear and never came back out now it is 4:30 after waiting 20 min. I walked out and will not be back. I am amazed at salon that recently moved to a larger location now with 16 stations and only 4 people working would even treat a customer like this, also the telephone has rang twice since I was there and no one answered it along with 2 walk in customers that were told to business cannot help you and they left. read more

New to the area and have been here twice. I wasn't pleased when I saw that myself and other customers are left standing at the door awkwardly before they are greeted. The techs notice you but quickly look down and then it's a game of who is going to speak first. Once you are finally noticed LOL and asked what service you need, you have another 3-5minutes of back and forth conversation which you will never understand since you and every customer there does not speak the language just to tell you they are busy or to have a seat. I found myself sitting down for 10 minutes before I was told that it was busy and asked could I make an appointment. I decided to make the appointment. I now had an hour before my scheduled appointment so I left to have lunch. When I returned for my now scheduled appointment I was asked to wait a bit. I then realized I was still waiting 25 minutes later! I walked out. This place really should do better when it comes to customer service. Until then I will take my money elsewhere. read more

Walked in about an hour after they opened and was seated without 15 minutes. It was my first time going and I was absolutely amazed. I needed a fill and a color change. I showed her the picture and she did exactly what I showed her. She was so attentive to detail and my nails came out hands down perfect! I don't know if I've ever had my nails this flawless. They are a little short but I asked for it because my nails grow so fast and I usually go about 3 weeks between fills. I'm shocked people have left such bad reviews. Customer service was wonderful quality is through the roof! I'll be going read more

Pro Nails & Spa - So in love!!!! - Nail Salons Near Me - Patterson, California

I went in and made an appointment for 2 for Saturday but it was just something about the dry atmosphere and the staff that made me not go!! I don't know if it's the lack of English or that maybe not too many blacks go into this place and either made me feel a little out of place!! Nope I'll pass!! read more

keri is amazing i love how she dedicated her time to do my pedicure totally recommend!

I loved this place for a long time & was a religious client of Lina's for about 2 & a half years. She was amazing & always took great care of me! My nails were always done exactly the way I asked & I was never cut or treated bad by her. She got pregnant & they let her go & hasn't been back since. I wouldn't step foot in there anymore because the rest of them are rude. I give Lina 5+ stars but the place without her is lucky I even gave them these 2. read more

Pro Nails & Spa - Loved my nails done by Lina several months ago. She no longer works there & she was their best manicurist. - Nail Salons Near Me - Patterson, California

Keri is great at what she does and take her time! My manicures and pedicures always come out great and never chip. She is very professional and easy to get along with. read more

WORST EXPERIENCE OF MY LIFE! Took my cousin to get our nails done. Lady greeted us with "what you want" shrugged it off no big deal. Well should of known it would be down hill from there. She did a shitty job! Took her time would get up and stock and help other people with their customers like hello im still waiting! She gave me two colors sheets to look at that had bright colors on it didnt likes any choice asked for more colors to see and she seemed bothered. It was a Sunday there where slow and now I see why. They lack customer service and they did a shitty job got a gel manicure she didnt do anything besides file and paint I get my nails done there all the time and I know there is more to it then that. I drive over a hour to get my nails done here to. No here we are two day's later and they are messed up. They are a close relatives customer to and the person told me just let them know and they will ruin their name in the town. What's worse is they didn't even try to make it right I had her fix a noticeably messed up spot and she said oh didn't notice open your eyes lady it was obvious. read more

Pro Nails & Spa - Chipped, nail beds look awful, it's sad. - Nail Salons Near Me - Patterson, California

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STAY AWAY FROM THIS PLACE PLEASE!! If I can give a zero I would! Donna the owner screwed up my nails three days afterwards they were popping off ! she do not know how to shape right - then she got mad when I came back in there to get my nails done Correctly! Afterwards- at the end after she finished , really they were still not looking right but I knew in my mind I was never coming back to this place ... she told me to pay $30 ‍‍! and I told her you are crazy??? I'm not paying you a dime- you knew from the beginning you were going to fix my nails and you knew we were not going to take and get any money! Then she told me never to come back... I told her I was not going to come back anyways... she fixed my nails though... and she still did not do a good job ! stay away from that place because if you get your nails done and they screw up she will blame you and tell you not to come back she's Ridiculous and bad bad bad customer service don't give them clowns a damn dollar ! read more

I came in today to have my acrylic nails removed and gel polish out on. Kim did my nails and she did a great job. Polish is not thick at all, not on my cuticles or anything. I'm new to Patterson and for the price I paid $25 (gel polish plus acrylic take off, gel polish alone (no manicure) is $17) I will definitely be going back. The shop is extremely clean and and everyone was very nice. Thank you very much! read more

Pro Nails & Spa - Nail Salons Near Me - Patterson, California

This is another discussing nail salon. It surprises me that people don't care more about their health. I witnessed so many health code violations that there are just too many to mention. It doesn't seem to bother anyone though because the place does a booming business. I've checked out the other 2 nail places close to this one and they are equally as disgusting. The only place I'll go from now on is All About Me. Donna, I received your message about what health code violations I was referring to. Well besides the obvious fact that your salon is filthy. None of the instruments were disinfected from client to client or ever, they were stored in filthy storage bins. The powder brushes are NOT suppose to be used on clients, they are for dusting your work Area. Reused nail files and buffers. The bowls they use to soak your hands in are only emptied not washed. The pedicure spa's were not cleaned between clients. I guess when people don't have a lot of options they will settle. I can't possibly see how anyone would give you 4 stars. Besides what I've stated about the cleanliness or lack of. I felt that my service was rushed and it looks like it. This also needs to be said, It's very rude when the employees talk across the salon with each other and it makes clients uncomfortable. This would be unacceptable behavior to do in any other type of business. read more

I scheduled an appointment for 4pm, so that I wouldn't have to wait so long. After arriving on time I was not seen till 4:40pm. I find it absurd, like why even allow appointments if you're still going to have people wait. Another huge disappointment was their overpriced low quality work. I had cuts on my fingers from the lady's careless work. I was bleeding and all she said was sorry, but wasn't careful after (SMH). It was my first time at this salon and will not return. This place charges extra for length and shape ($10 ea.). I paid $75 for mani ($50) and pedi ($25). FYI: My nails were just plain acrylic french tip. I can't believe I paid $75 to get tortured! SMH read more

Love this place!! Keri is my go to when i go, but i've had my pedicure done by others as well, and it has always come out great. Staff is friendly and takes their time to perfect what they do. You definitely get your money's worth, and i will continue to come here. I come out like a brand new woman every time i leave the salon, haha they make sure you are relaxed when you are there. Would definitely recommend this spot. read more

I need to get my nails done last minute. I called and they had available right away! When I went I got a mani and pedi. my pedicure was like a spa! It was the nice and they were friendly! They close at 7 but my design took to 730 I felt bad but they were nice! I would definitely go back! read more

so my 16 year old daughter had an appointment with Kim . she showed her a picture of color and design she wanted on nails, she then told my daughter that she could do them but after she had done fill on nails and gotten shaped, she proceeds to tell my daughter that she couldn't do that design she wanted. she had no choice then to pay for them. she called me picked her up. she started crying saying that she hated her nails and why did I take her there . I was very upset if the tech lady can't do nails they way the paying customer wants then why lie specially to a k... read more

I come here as a last resort for years. New place, no new service. Owner just keeps this place goin like an assembly line. No customer service what so ever. I make appointments, for what? She's left my hands without treatment or polish after acrylic was removed, told me she didn't have time to finish me with a polish. She first thought and treated me like I was her previous cancellation so got me mixed up for someone else and clarified with an ah ha moment and still told me bye. I come in for a reg, ol school French tip on my toes today (with an appt) said after I was in the water, to come back another day because no one either knows how to or is willing to hand paint my nails (pedi) so I settled for a reg color. (Not to mention the hot water wasn't working where I was sitting) I dread coming in here, but my original salon is always booked . I always have a some kind of issue or hiccup coming in read more

If I could give this place ZERO stars, I would. Their abilities are just fine, but their customer service and establishment are terrible. I went a couple weeks ago with my little girl. Upon walking in, the waiting area was a mess. The windows were dirty, someone had left food out, and to top it off we had to choose our nail colors from a leftover Clorox bleach box on the counter. I told one of the women that we would like two mani-pedis. She semi acknowledged me and let me know there would be a wait. After waiting over 20 minutes an irritated manicurist came up to me and told me that our seats were "3 & 4". Apparently they had been "ready" for quite some time because the baths were full but the water was ICE COLD. I told the lady that the water was cold and she turned the water back on and walked away. Of course without the cold water out, it never got warm. So, I had to flag her down to do it YET AGAIN. We each had different manicurists. Mine did an OK job on the pedicure. She did not offer any extra treatments. My daughter (who is 4) had a younger lady. She was dressed very unprofessionally in sweat pants and a crop top. She rushed through the job, then asked if my daughter wanted her nails painted too. I said yes, and she got frustrating with me and raised her voice saying, "Well then she has to sit still!" I was a little taken aback, yet understood. So I told my daughter to hold still and keep her fingers flat. Needless to say, my kid smudged her nails. When I asked if they could be touched up, the manicurist yelled at me saying, "I told you to keep her still! Why would you waste your money paying for something like that?!" That got me so angry!!!! How dare she talk to a customer like that?! I will spend my money however I please, and if my daughter wants her nails painted with mommy, SO BE IT!! I kept my cool in the shop. But when my manicurist didn't even offer to do my manicure when my pedicure was done I couldn't take it anymore. My daughter was upset because the "nail lady was mad at her" and I had naked fingernails. I paid the bare minimum. NO TIP. And I will NEVER go there again. If you have any young ladies in your life, I suggest you don't go either. read more

Soooooooo disappointed. The manager was going to do my nails and then stuck me with the new girl. It took her 2 hours to do white tips. I though maybe if I just ask for a simple white tip there's no way they could mess up. They are super thick and she cut me. Next time I know better. Very unsatisfied read more

I was very happy with Tina's work ! She did a great job and kept making sure I was happy with everything shape and color , best experience I've had so far at a Nail Salon! read more

Pro Nails & Spa - Nail Salons Near Me - Patterson, California