Walked in and they were able to give me a basic pedicure right away. Friendly and comfortable service! Recommend a visit. Large and nice interior ambiance. Sensitive to client needs. Appreciate the good work! read more

Elicott City MD location. I was there today till 2pm, Lucy did my pedicure and dip nails. I am home i not happy, I came in w natural nails no paint and not happy with what i left there with. I paid her $100 bill and $10 tip. Nails are inconsistent bumpy some square some round, and she took off most my color ending with not hot pink color i wanted. Jennifer i am speaking to you bcz u usually do my nails. read more

Pro Nail - Bubbles, some round some square, much lighter color bcz of grinded off and it was end dip powder container so had to pour on my nails - Nail Salons Near Me - Ellicott City, Maryland

Ms Cindy does my nails and she's SUPER-Fantastic I usually get an Acrylic fill, paraffin wax pedicure and eye brow wax/clean-up. Great service. Clean & relaxing environment with snacks Highly recommended! read more

I enjoy coming to this salon. They always welcome walkins, which is preferable for me since I work by appointment and never know when I'll have free time. They are accommodating also to my movement disorder, allowing me to wait in a chair instead of the wait room. The service is friendly, thoughtful and very professional. I know the pedicure will last some time and is always beautiful. read more

Pro Nail - Nail and pedicure stations - Nail Salons Near Me - Ellicott City, Maryland

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The lady came I had to correct her on the amount that she wanted to charge me. I wanted her to polish my nails after she finish the massage on my pedicure and she was she said no she told me no she wants to polish the First polish my toenails first that this is the way it's done then she put the paraffin on my my legs and just left me there. I had to remind her that I was still sitting in the chair. Tell terrible Customer Service Then she tried to argue with me because I went to the ladies room after she finally took the paraffin off and said that I don't get a massage after she told me I would get another massage. She didn't massage. She was not good. Her customer service was bad and discourteous, as she mumbled negative words in her native tongue Her name was Kim with a bad aggressive attitude!! No tip for her!!!! read more

Only professional in the entire salon is the older gentleman. The females are petty, unprofessional and rude. Won't be going back there. At my last visit they charged me for a service they didn't provide (gel pedicure) me with and I called them out on it and requested my money and they didn't like that. Instead of being apologetic they were standoffish and tried to ignore the facts. English isn't their first language, but they hate being corrected and act as if they understand everything being said, but it's clear they do not. And that wouldn't be a big deal except they make it a big deal. Instead of arguing with customers and speaking in their native language when they're being rude and unprofessional, they should invest in taking customer satisfaction courses/lessons. I tried to give them another chance but the petty females brought up that last visit as if they weren't wrong. I'm over it. They're way too many nail shops around (on every corner) for them to act as if they're the only place in town. I felt worse leaving than when I got there and that's the opposite of how anyone should feel after paying for services. read more

Honestly, I would give them zero stars if it were an option. I stopped in today to Halo day spa trying to get my nails updated from when I got them at pro nails. Halo said they had to completely start over, because pro nails had talked me into doing the nail powder. I didn't wanna start over so I went to pro nails again, against my better judgment. The first thing this woman - Ann - said to me was, "you come here." From there, she quoted me $45, then about two minutes into filing my nails, told me it was gonna be $55, which I said no to, because you can't quote one price and then switch to a higher price - which is what they did last time. She ended up painting my nails after filling them in, but everything this woman did was rude, nasty, and I highly recommend everyone reading this avoid, avoid, avoid this place! This is the first time in my life I have stiffed a manicurist, but she should have paid me for such a stressful experience doing something that's supposed to be self-care. Shame on her. read more

Excellent manicures, pedicures - Amy is great! Also good are Ann and Kim. Highly recommend, prices are competitive, very clean, well run nail salon! read more

Pro nails is a beautiful and clean salon with friendly service. There is a large selection of polish colors and the salon itself has a nice ambience. I came to get a pedicure and was very satisfied with the treatment. Anh-Thu took great care of me and we had a nice conversation. Pedicure was around $23 read more

Pro Nail - Nail Salons Near Me - Ellicott City, Maryland

The inside of the salon just got an upgrade, it is beautiful inside. I dropped my kids off to school and figured since I have 3-4 hours for myself why not treat myself for a dip manicure since it's been awhile. I do my own nails at home to save money so this was a treat for myself. I walked in feeling great but quickly got really annoyed and wanted to walk out not even 15 minutes in. She didn't ask me to wash my hands prior to starting the service and didn't wash hers or wear gloves. she barely dipped my nails in the powder and I could literally see my nail bed and she was saying she was done with dipping, I told her I need them dipped again and she gave me the worst attitude. she got to the end and was finishing up, they are lumpy and not even and said she would charge me $10 to clean my cuticles up. I was livid. She tried to give me a warm towel and I said no I'm done I gave her my card and left. Do not come here. Do not come here. I would give -10 starts if I could but 1 is the minimum sadly. read more

Gave a poor Gel x manicure that I paid $100 for. Returned 3 days later bcus my nails were lifting. and the girl gave me attitude telling me I hit something like I don't know my own nails lol avoid this place by any means !! read more

My girlfriend and I came in on a Wednesday afternoon to get pedicures done. Appointment with Anh-Thu was easily booked. She took great care of us! She gave helpful tips on how to properly take care of our nails when trimming them. She was very professional and genuine with her service! If you do come by Pro Nails, I would definitely ask for Anh-Thu! She's the best! read more

Pro Nail - Pro Nails - Nail Salons Near Me - Ellicott City, Maryland

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Haven't been here in a while and stopped in before closing, they were so nice to take me anyway. They were really amazing. The massage was awesome made me feel wonderful. I liked the new pedicure area and even better house hunters was on the television! My pedicure was excellent and I loved my design, such a design sucker! Great experience thanks! read more

The service here has gone way down. My daughter got gel nails and two days later they are chipping off. We went back to get them fixed and they made us wait 45 minutes to get them fixed. read more

Worst wait I've ever had a nail salon. They told us five minutes and we waited an hour before anyone started our pedi. When the woman finally come over she didn't even say hello. I said hi, we've been waiting an hour. Do we get a discount? She said no! Rather loudly and rudely. If I hadn't been with my friend I would have wakes out. Won't be back. read more

I have been coming here for years. Pennie always does a great job and she is very sweet. The shop just got in new chairs. The bowls now have disposable liners that are changed in between each client. Very sanitary! read more

Pro Nail - Nail Salons Near Me - Ellicott City, Maryland

I have to give this nail shop credit for building upon their success. Went in there last night and it was so pretty! They had a lighted Christmas tree, tons of the latest polishes, flat screen plasmas on the wall and new flooring. I even spotted a fish tank with beautiful exotic fish in the corner. Definitely have upgraded since the last time I was in a few months ago. Guess they have to keep up with the influx of nail shops to the area. Got a quick eyebrow wax for ten bucks. Pretty good job, got compliments later in the evening. Look forward to going back for a pedi. read more

I hate trying out new nail salons but this one was a real treat. They have a good number of pedicure and manicure stations, soft relaxing music playing, as well as two tv screens strategically located (with captioning on). The equipment and furnishings seemed very clean and in excellent condition. I had a very relaxing pedicure from an obviously very experienced nail technician today. I will definitely be returning to this establishment. read more

Such a terrible experience with everything. I am coming to Yelp because they didn't even care how unsatisfied I was and disgusted with how my nails turned out. I like my designs and new stuff but they first messed up when they told me they can do something WHEN THEY CLEARLY COULDN'T! It really starts with the fact I brought the girl with autism I work for to get a pedicure and I'm given specific directions and a budget for what to get. Her nail tech insisted on continually telling me she needs a callus removal and a scrub etc when I kept telling her she only wanted the basic pedicure! My nails I wanted were similar to a French tip but with yellow so I had to pay extra and it is the ugliest French I have ever seen. Uneven lines and way too far down on my nail ! It's basically touching the bottom smh that's not a TIP. She also did not get all of my previous color off so you can see it under my new color. Then we get to the ugly design they attempted to do and told me they were capable of doing. Again terrible line work. I was supposed to get multiple designs I told her to stop. They could tell I was upset and unhappy. I told them I didn't like the design and don't know why I am paying extra for something that's not even a proper French tip. I still paid the full price because they did not care that I truly hated my entire experience so here I am sharing my story. read more

Pro Nail - Nail Salons Near Me - Ellicott City, Maryland

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We came here because we just had lunch nearby and wanted to get a pedi/mani. It was our first time here and we didn't know any better. The place seems okay at first, but when one of my friends was seated at a pedicure chair, another friend of mine politely pointed out that the sink wasn't cleaned when the previous customer left. The staff kept telling this friend to put her feet in the water, and she had to constantly tell them the sink wasn't cleaned. Finally one lady came over and said "it is clean." My friend reluctantly dip her feet in still feeling completely crossed out. Throughout the service, they were being aggressive and rude to my two friends who pointed out the dirty feet sink. They also did not miss the opportunity of selling pedi/mani combo for $35, which we decided to go for, thinking it can't be worse than it was. We were wrong!!! Other than me, my two friends were both ditched by their manicurist after their pedicure without further explanation. Finally the lady who was working on my nail overheard my friends talking and finally get ONE manicurist to a friend of mine and left another one hanging. By the time I was done with my manicure, my 3rd friend still hadn't got her manicured started and we had no idea who was going to work on her nail. So she left with only pedicure. In addition to sanitary and sense of urgency issues, some people here are culturally ignorant. I'm Asian and often get asked my ethnicity at nail salon. This place really shows that curiosity (that's the nicer way to put it) to extreme. One staff started speaking Vietnamese to me when seeing me, another two straight flat asked if I was Vietnamese without any dancing around polite questions beforehand. And when I was around, more staff asked my friends if I was Korean... what does it matter what my ethnicity is when half of the salon has to ask about it? So how did the nails turn out despite the hiccups? Mine was good, my friends were somewhat satisfied, but with everything being said, don't think we are coming back... read more

DO NOT GO HERE. they had me waiting until the pedicure water was cold. Didn't do all the things listed with in the pedicure services. They will Butcher your eyebrow and then try to convince you that you're crazy and your eyebrows were always "thin", until I had to show "Kim" pictures of my eyebrows a week prior. I asked her to clean them up and she took my whole eyebrows!!! NEVER GO HERE read more

I chose this place after having lunch in walking distance. My friend was asked to sit at a pedicure chair where the sink had just been used and had not been cleaned. The water was filled and there was dead skin floating from the previous client when we pointed this out they said it had been cleaned and refused to clean and change the water. The service of the pedicure was mediocre, I feel that my feet were washed rather than exfoliated or truly "manicured". Will not be returning read more

Amy is the best employee u have, we have known her for 24 years of service and wonderful employee, u need more like Amy and u will thrive beyond belief, she has many followers and I know they will say the same about her, you go Amy! read more

I read the reviews and was referred by my client ... this was the worst experience ever ! I received a pedicure or so i thought my feet still look and feel the same, she tickled my feet then remove any dead skin and my polish is horrible I just basically paid $40 for Polish. I ask her if she could remove the Polish off my cuticles she did one toe and then told me hold my feet down and not up and I wasn't in the first place. I am Truly a dissatisfied client with my first and last experience here. read more

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LADIES!..........If you are looking for a nail salon to try, DO NOT GO TO PRO NAILS near Eggspectation on University Blvd in Columbia. My daughter had a new set put on last night and they did a HORRIBLE job. My daughter being the nice person that she is, did not complain until she got home. Then it was too late to go back. As the night went on, nail by nail broke off. So, we went first thing this morning. We walked in and talked to the manager. The manager got very defensive and extremely rude. They did everything they could to not be at fault.......The manager actually said if they hadn't been so long, they wouldn't have broken. First off, they werent that long at all, and they wouldn't have broken if they had been done right. They offered to fix them, but she did not want them to touch her nails again, so we asked for our money back. They refused to give me my money back. They said they don't give a refund. I asked where was the sign that says No Refunds? The manager says we don't have to post that. We've been doing this for 20 years. That's when I got angry. I asked her if she were to go into a restaurant and not like the meal, wouldn't she expect her money back? She was like "Oh, you must do this all of the time." Seriously? I was just making an example. Then the chatter began among the salon. What a very unprofessional way to handle things. I will never go back, and will make sure others will not make the same mistake as we did. read more

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Mike from Halo Day Spa is working here now. Glad I found him. He does the best gel manicures and pedicures. He gives suggestions for nail colors and is knowledgeable of all the colors available. Nails always look great when he's done. read more

Pro Nail - American gel manicure by Mike - Nail Salons Near Me - Ellicott City, Maryland

Mini does a great job every time. I come to her on my lunch breaks and she has me in and out in no time. She really cares about her clients. Definitely recommend going to her read more

Pro Nail - Gel Dip Manicure by Mini. - Nail Salons Near Me - Ellicott City, Maryland

If giving 0 stars was an option, that's what I would give. I had the worst experience after getting a regular French manicure for my wedding. Not a whole 24 hours after my manicure, the paint was falling off in pieces. When I went into the salon to show them how bad it was peeling by the second day, they didn't even offer to give me my money back. I have no idea what base coat they used, but I could not get it off of my nails. Very unsatisfied customer. I will never go back. read more

Pro Nail - Nail Salons Near Me - Ellicott City, Maryland

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This place is absolutely fabulous! I was in dire need of a mani/pedi and I was scrambling to find a salon that was still open past 5PM on sunday. Searched nearly all salons in the columbia area, then stumbled onto their number. Called them and asked if they were still open, they said no, but that they still had clients so they could still see me. I told them I could be there within 15 mins and they said that was fine. I was a bit skeptical about going because they said they could take me and it was 5:45 when I called so I thought, geez, they might rush the hell outta the job. But long behold, they didnt. Got there and had one of the most incredible mani and pedi in my life. Penny is the best! She completely took her time to give me the greatest service possible. Had a nice long massage to end each service as well! Will DEFINITELY be going back to her from now on!!! Definitely book Penny!! read more

I recently started getting my nails done here. My nail girl's name is Nancy! She is absolutely terrific. She is friendly, upbeat, and full of dry humor. She takes her time, and you can tell she really cares about her craft. She does my nails exactly the way I like them and I have absolutely no complaints. read more

I love this nail shop!!!!! The new hire there is amazing!!!!! So impressed. Will always come back!! Great service! read more

Pro Nail - All natural. Coffin nails - Nail Salons Near Me - Ellicott City, Maryland

Wow wow wow!! A friend recommended this salon and everything she said was spot on! Great place, everyone was super friendly and professional, the salon is decorated very nice and is super clean. If you pay cash it's 5% off and gratuity is cash only. I got a pedicure at it was amazing!! Three options regular pedi $25, spa pedi $35 and deluxe pedi $45. I had a spa pedi and was very impressed! Money well spent. I'll be back! read more

I went in searching for a mani/pedi on a Friday evening, and this place is just around the corner from my home. I stopped somewhere else that was all booked up, so it was kind of a fluke. I was pleasantly surprised by Pro Nail. The room is clean and neat, and the equipment appears to be farily new. Pedicure chairs have nicely functioning massage seats. It was not busy, and I was able to sit right down once I picked my nail colors. The staff was friendly and hardworking, and I am very pleased with my results. The cost was on par with other shops I've checked in the area; you can expect to get both a mani and pedi for somewhere between $40 and $50 depending on the options you choose. My only critique was the music choice. Celine Dion was so 1999. ;P read more

This is my regular spot to get my nails done. I usually get a gel manicure and a pedi. I only go to Yao who is really good and so sweet. Prices are comparable to neighboring salons. read more

I came here because I had a gift certificate. My boyfriends mom suggested this place. It's kind of far from my house. I pass at least a dozen salons on my way here. But I will probably come back because I love the way my nails turned out. The salon was clean. It wasn't too busy. I highly suggest having Nikki do your nails. read more

Pro Nail - Nail Salons Near Me - Ellicott City, Maryland

Very clean space! Mike continues to take extremely good care of me, he listens to what I want and delivers. Go visit Mike! His work speaks for itself and he's very skilled at what he does. read more

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The worst and one of the most expensive salons. I don't mind paying a lot but if the work is bad that's when there's a problem I spent 35 on a full set using regular polish the nails are so big and thick one of my nails popped off 4 days into have my nails done. I got the one nails redone and it seemed as I if the lady was mad she had to fix it she didn't speak read more

I will say to everyone I know never go to this place , when I first sat down to get my pedicure I asked the tech was the tub clean she says yes I asked her again I asked about 3 times , so a few days later I look at my toe and It looked like I stubbed it or something but I know I didn't , I then went to urgent care to find out what this May be . come to find out I picked up a bacteria infection from this unsanitary place . some one recommended this place to me I regret going I should no to stick to what I know ... Please stay away from this place ... Completely gross read more

The owners are nice, but greedy - I was a regular there until two appointments in a row they blew me off and I had to wait due to walk-ins - and then I decided to give them one more chance and I got yelled at by one of the technicians. I will NEVER go there again!! If you do not care about where you go then this place is fine for a quick drop-in appointment, but don't become a regular read more

I love my nails by mike from holiday spa thanks so much! Thanks so much mike you were awesome service was great!!!!!!!!! read more

Pro Nail - I love my nails! By mike from holiday spa. I give him 5 stars for this - Nail Salons Near Me - Ellicott City, Maryland

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