I used this company solely because my landlords at the time had them install a fire monitoring…read moresystem. The installation and equipment were significantly overpriced, roughly triple the cost of other providers. From the outset, we encountered ongoing issues: technicians were dispatched multiple times to fix problems, but the issue remained unresolved. I was billed for an invoice and for a monitoring service that did not function. My calls to obtain results went unanswered. As a result, I stopped paying for a service that was not working. The account was subsequently turned over to collections, despite my continued attempts to contact both the company and the collection agency. I am now facing a lawsuit for over $6,000. This dispute could have been avoided if the installation and service had been performed correctly from the start.

I want to commend the excellent service and support provided by ABF Security. The personal service…read moreprovided by Amanda Cullen is simply best in class. I came to ABF from a Ring monitoring subscription and the difference in protection and service is substantial. I recently was traveling and a storm knocked out my system and caused some strange behavior. I was able to engage ABF support via text message using the plane WiFi and with their help enable the cleaning people to access house without tripping the alarm. Remote diagnostics were run and Josh from ABF was out the next day with a fix and also some additional insight on what my ABf system can do with advanced smart home tech. ABF does so much more than simply provide monitoring and they are worth their price. If you are using inexpensive and basic alarm systems, I highly recommend upgrading with AbF and gaining enhanced protection and peace of mind. They are part of the Alarm.com ecosystem which means it's the most advanced and always evolving in its simplicity. Thanks Amanda Cullen for going above and beyond!

Absolutely amazing company!!! I have been with Butler…read moreDurrell since 2012 when I contacted them to install their securtity system in my office and home. I have been so pleased by the quality of their products and service. They are so prompt in responding to my requests as well as servicing the security system. What is most valued is their kind and proactive customer service. While I am SOOO grateful to have paid monthy maintaince fees because it has covered installation of a new system recently at no cost to me -the technicians are so kind and polite explaining technical information in my language. Most recently, I have been so grateful to Matt, Cathy and Terri as the new app has been a technical challenge for me which required their time and continued support until it made sense to me. In other words, "they have made it user friendly." It was quite impressive this past week, when Matt had to be in contact with me until the app and I were connected. I am grateful that Butler considers their clients needs by having outstanding employees and quality products. So grateful, Betty Bates

We have been with Butler Durrell for many years. If you are looking for some to install, monitor…read moreand maintain a state of the art security system then I can strongly recommend Butler Durrell. Their service has been fantastic. A recent incident to illustrate this. While we were vacationing in England, a smoke detector developed a fault and created a false alarm. Durrell's monitoring system had the fire brigade there in minutes, a neighbor was able to let them in and they established that there was no fire. We talked from the UK to Durrell's engineers and one of them was able to divert to the house and replace the faulty detector with a new one. Less than two hours after the original false alarm, our house was secure again with a fully functioning system and we were able to get back to enjoying our vacation. Butler Durrell offers personal service and real concern for their client's peace of mind. They never penny pinch. If something needs replacing they just go ahead and do it. Highly recommended.

Wes is great! He was quick, efficient, an sensitive about pricing. Call them first!read more

Great service! Wes really helped us out with something we needed done quickly. We would definitely…read moreuse them again.

Needed a replacement fob for our car. Reached out via FB messenger and received reply and quote in…read moreshort order. Scheduled a meet up time at my office. Key cut and fob sync completed as promised. Cost was ~$50 less than the dealer. Did have a follow up call, but Ed was very prompt to reply and make it right at my convenience. Overall nice job! Do consider him for your locksmith if needs.

Everyone needs a Dorna! Seriously, she is the best locksmith and she's so much more than that! She…read moregoes above and beyond to make her customers happy and also keep the cost down. An absolute pleasure to work with, so friendly, trustworthy and SMART!

Absolutely superior service, equipment and response time. They can solve ALL of your home security…read moreneeds. Hands down the best!

Researched home video security cameras for outdoors and settled on Nest Products. I am not much of…read morea DIY guy so I checked on Nest web site and Yelp and about this company. From the very first phone call to final installation, this company defines customer service. Ran into an issues during installation and Kenneth the installer who is an electrician found and solved the problem. Highly recommended for your home security needs. No one will do it better including you DIY'ers....

I called this company wanting a new dead bolt installed because my existing lock was stuck in the…read morelocked position. I was up front about wanting the new lock to be keyed like all my other doors. I also told them the rest of the locks in my house were Weslock. Nothing I told him mattered. He came the next day with a Schlage lock that could not be keyed like my current house key. He never said he couldn't bring a Westlock and I was irritated because I told him what my needs were. So I asked him if he get the door unlocked he said yes and did so in about 10 minutes. Not before doing that did he ever mention the cost to do that was $250 dollars because I would not have let him proceed. He said it was considered lock out service He is a deceitful business owner and has unscrupulous business practices

Super quick service. Very professional and did a great job installing my new front doorknob and…read moredeadbolt lock. I felt the pricing was very far as well. I will recommend him to anyone needing his services.