Sam is the best!!! He is very knowledgeable patient,…read morethoughtful, and caring... and offers good advice and excellent service!

I decided on this place to bring my iPhone for a problem. Arrived well after opening time. There's…read morea sign saying be back in an hour. Well that sucks. I don't want to sit waiting for an hour. Round trip to another place that had no parking. I didn't like the fact he took my unlocked phone where I couldn't see what he was doing. I do what I can to avoid places where others post problems with condescending attitude and such. The dude was not friendly to me at all. He solved my issue which is why 3 instead of 1 or 2 stars. If the need arises in the future, I'll find somewhere else to go.

I accidentally spilled flour all over my keyboard. Of course, I panicked and I immediately called…read moreGeek Force. Tyler answered the phone and right away said he can clean it that same day. I went in and I was out in literally 5 minutes. Best of all, Tyler used a special machine to blow out all particles in my keyboard free of charge!! Wow! Great customer service. Very nice guy. Go here for your laptop/computer needs. Will definitely return if I ever need help again! Thanks again!

Vin - is a nice guy and very attentive when it comes to providing the best customer service and…read morefollowing COVID-19 safety measures due to social distancing. I'm must say that I'm a happy customer. My laptop is super new and fast. Convenient location with the neighborhood.

I've delayed writing this review for a few months just to make sure the fix that was provided to my…read morelaptop really worked. It did it was such a great improvement! What had happened was that I had bought a new laptop from LG (~9 months ago) and its' performance was just so weirdly slow from the time I brought it home. In particular, the proxy setting just would not turn off no matter how many times I disabled it. Plus, the PC performance was horrifically slow. Not a good sign and I did a lot of malware scans with no luck on finding any issue. Finally, I got fed up and, after a bit of research, I found Allstate. The guy at the repair shop was super nice and attentive to my observations. The end result was excellent - all the issues were fixed (proxy and computer speed) and my PC is as it should be - fast and efficient and it has been 3 months of excellent performance. Repair price was okay too. Total recommend.

Inherited a custom PC from a family member that worked fine ... until it didn't. I tried a number…read moreof at home fixes and couldn't quite figure out what was causing it to crash. I looked up local PC Repair spots and Allstates Computers had a very high rating and more importantly was actually open on the weekend unlike most of the other independent PC repair places I saw online. I came in without an appointment and John got right to work on helping me diagnose my problem. He tried a few tools to get a sense of what the problem could be, talked me through the various levels of repair that we could go down, and sent me home with an initial fix that hopefully solves it without me having to buy a whole new rig. All around great service and appreciate him taking the extra time to get me an answer then and there vs just having me drop it off and then having to wait for a response. If I do end up needing to upgrade to a new system, John said he also does custom PC assembly so know where I'll be going when the time comes.

My computer has been running slow for a while but due to chemo treatments and medical bills it took…read morea back seat for about a year. Took it in to torrance Computer and not only were Ben and his folks incredibly tech savvy but the price for repair was much less than I feared. Great guys, I can't say enough about them and their kindness and technical skills. I wouldnt even think about going anywhere else. Many, many thanks to you!!! Steve

Reliable and professional service. Have worked with the team…read morefor many years. I highly recommend them to others.

Where should I start? Words can't fully express how often Alltech of Lomita has come through for…read moreme. As a longtime customer, I've seen Camille consistently deliver exceptional service. He's straightforward and honest, and honestly, he's like a computer wizard--working his magic on repairs and custom builds. I've had him design a custom computer from scratch to meet all my needs, and no matter the issue or request, he always exceeds expectations. His professionalism, work ethic, and reliability are unmatched. I trust him completely with all my tech needs. Camille, thank you for your dedication and hard work--I truly appreciate everything you do. Your efforts do not go unnoticed.

I had an issue with my desktop, which was the main computer where I kept track of my daily…read moreappointments at my business. I needed immediate help. Despite being a first time client, Camille immediately prioritized my issue and fixed it as soon as possible, saving a lot of frustrated clients for that day. His professionalism, helpfulness and customer service was top notch. His pricing was very fair too, given the immediacy of my issue. Highly recommended.

Came back to uBreakiFix Torrance a couple months after having my phone screen replaced here, and I…read morehave to say -- the experience actually got even better the second time around. I noticed an issue with the screen and wasn't sure what to expect, but they honored their warranty without any hassle or pushback whatsoever. No charge, no runaround -- just great customer service. They got straight to work and had everything fixed in under an hour while I sat in the store, connected to their Wi-Fi, and knocked out work on my laptop like I was at a coffee shop. Honestly, the fact that they stand behind their work so confidently is what's going to keep me coming back. It's rare to find a repair shop that's both fast AND trustworthy. Highly recommend!

Unfortunately, my experience with uBreakiFix was disappointing. I dropped off my son's PS5 for a…read morecleaning, but it ended up taking longer than expected, and no one contacted me to provide an update or discuss any options. I had to be the one to call and follow up to find out what was going on. Communication was the biggest issue. It was very difficult to speak directly with the technician working on the console, and I received different information depending on who I spoke with. It seemed like the staff wasn't on the same page, which made the process frustrating and confusing. I understand that repairs can take time, but I was specific in only requesting a cleaning so there was no need to keep my console for days on end for "diagnostics". Keeping customers informed and having consistent communication would go a long way toward improving the overall experience.

Steve has delivered dependable, timely, expert, latest Apple technology, honest and efficient…read moreservice. He has been our budget-friendly tech guy for several years now. He is also a truly nice guy. Yukio I.

Very helpful, helped identify problem that been bugging me for days. Quick response, very…read moresatisfied. Ty

My desktop stopped working one day and I didn't know anyone who could diagnose what's wrong with it…read moreor repair it in Torrance. I needed it for my work. Then I found this Yelp review that talking about this store repair man consulted/discussed with the customer about the customer's computer. I thought "that's it! That's what I wanted!" I brought my computer to the store. Tony-san the owner of the store was considerate, knowledgeable, experienced with computer repairing and what is more...he was fare to the customers and professional. I felt beyond satisfied...it is like more impressive. Thank you very much Tony-san! I recommend you to several of my friends. They'll come to see you when they need your help with their computer. Highly recommended!

English review first. Japanese version follows below…read more 日本語版は英語レビューの下にあります。 I am writing this review with great disappointment, as I had been a customer for approximately six years and would like to share my personal experience. I had relied on this business not only for my personal computers, but also for computers used at a company where I previously worked. Because of that, I trusted the owner and continued to use his services for many years. I am not an IT enthusiast, nor am I a gamer. I use my computer mainly for everyday tasks such as email, internet browsing, Word, and Excel. When it became necessary to replace my computer, I was recommended an older Mac running Linux Mint. During our discussions, I repeatedly heard negative comments about Microsoft and Apple, while Linux Mint was strongly promoted. However, I felt that more emphasis was placed on the advantages of Linux Mint than on understanding my actual needs and intended use. The following day, I spoke with the owner and told him that I intended to purchase the computer. During that conversation, I was informed for the first time that the screen had a yellow tint. Because of that, I said that I wanted to see the computer in person before making a final decision. However, when I arrived at the store, my data had already been transferred to the computer. Since I do not have a technical background, I felt uncomfortable deciding not to purchase a computer that already contained my personal data, so I went ahead with the purchase. After I started using the computer, I experienced several issues: * Frequent internet connection problems * A keyboard that did not function properly * Excessive heat from the computer (it became noticeably hot within about 10 minutes of startup, even when no applications were being used) When I reported the overheating issue, I was told that it was normal for the computer to get hot. When I explained that the keyboard was not functioning properly, I was told that the keyboard was "working." However, I did not consider the computer to be functioning normally for regular use. In addition, many files in my Documents folder were missing after the data transfer. I was told that the cause was the failure of my original computer. However, other data was transferred successfully, and as a result, I lost many document files from my Documents folder. The owner ultimately accepted the return of the computer. However, the data transfer fee became another point of disappointment. I was initially told that the fee would be reduced to $40 because I had been a long-time customer. After I returned the computer, I was charged $75 and told that the discount had only applied if I purchased the computer. What disappointed me most was not the computer itself, but the way the situation was handled afterward. Problems and mistakes can happen in any business. However, I did not feel that this situation was handled in a sincere or customer-focused manner. As someone who had trusted and used this business for many years, the experience was extremely disappointing. If you are considering purchasing a used computer, I strongly recommend carefully checking its condition and functionality before making a final decision. 約6年間お世話になってきたため、このようなレビューを書くことは大変残念ですが、私自身の経験を共有したいと思います。 個人用PCだけでなく、以前勤務していた会社で使用していたPCについても依頼したことがあり、信頼して長年利用していました。 私はITオタクでもなく、ゲームをするわけでもなく、主にメール、インターネット、ワードやエクセルなど一般的な用途でPCを利用しています。 今回、PCの買い替えが必要となり、店主から古いMacにLinux MintをインストールしたPCを勧められました。 商談中はMicrosoftやAppleについて否定的な説明を繰り返し受ける一方で、Linux Mintを強く勧められました。 しかし、私自身の利用目的や用途についての確認よりも、Linux Mint の利点の説明に重点が置かれているように感じました。 また、翌日、電話で購入の意思を伝えた後で、画面が黄色く変色していることを知らされました。 そのため、「実物を見てから最終的に購入するかどうかを決めたい」と伝えました。 ところが、お店へ行くと既に私のデータが移行されていました。 私は技術的な知識がないため、既に私の個人データが移行されてしまっている以上、そのPCを購入しないことに抵抗を感じ、そのまま購入しました。 その後使用を始めると、 ・インターネット接続が頻繁に切れる ・キーボードが正常に機能しない ・本体が非常に熱くなる（PCを立ち上げて全く使用していない状態にもかかわらず10分後に発熱） といった問題が発生しました。 本体の発熱症状について伝えた際には、「熱くなるのは普通」と説明されました。 また、キーボードについても、「正常に機能していない」と伝えましたが、「作動している」と説明されました。 しかし私としては、正常に使用できる状態とは感じられませんでした。 また、データ移行後にDocumentsフォルダ内の多くのファイルが失われていました。 店主からは元のPCの故障が原因と説明を受けましたが、他のデータは正常に移行されており、結果としてDocumentsフォルダ内の多くの文書ファイルを失うことになりました。 最終的に返品には応じてもらえましたが、データ移行料金については、当初「長年お世話になっているので40ドルでよい」と説明を受けていたにもかかわらず、返品後は「PCを購入することが前提だから」と75ドル請求されました。 私が最も残念に感じたのは、PCそのものの問題ではなく、その後の対応です。 失敗やトラブルは誰にでもあると思います。 しかし今回の一連のやり取りでは誠実な対応を感じることができず、長年利用してきた顧客として非常に残念でした。 中古PCを購入される場合は、購入前に実際の状態や動作状況を十分確認されることをお勧めします。