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    Priority Toyota Hampton

    2.4 (73 reviews)
    Open 7:00 am - 8:00 pm
    Updated 1 week ago

    Services - Priority Toyota Hampton

    Check engine light

    Engine oil light diagnosis

    Auto general diagnosis

    16 More Services

    Auto noise diagnosis

    Tire Pressure Monitoring System diagnosis

    Auto no-start diagnosis

    Auto vibration diagnosis

    Auto diagnosis or inspection

    Auto pre-purchase inspection

    Auto maintenance

    Oil changes

    Auto repairs

    Auto brake repair

    Auto engine repair

    Auto HVAC repair

    Auto transmission repair

    Auto wheel and tire repair

    Routine automotive maintenance

    Transmission leak inspection

    Priority Toyota Hampton Photos

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    Recommended Reviews - Priority Toyota Hampton

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    Reviews With Photos

    Jennie K.

    I came here to get my car serviced on May 2nd with the intention of getting a trade in value as well as see if there were any 4Runners that peaked my interest. I walked over and was met Paul. Paul was helpful and not pushy at all. I made sure to tell him that I was just looking but would do business given the right price. I knew prior to this that the car market is crazy, seeing as my car's trade in value was the same price as I had paid for if 40k miles ago. We went out on the lot and looked at a couple 4Runners-they had about 4-5 on the lot. He started off by showing me the SR5 model but I mentioned that I wanted a nicer model and pointed over to what is now, Remy. He said I could test drive it despite still not wanting to make a sale. He also was about to let me test drive it alone, which is not common in California at all. We test drove it and after getting back I said I liked it a lot but wanted to talk price before agreeing to do business. He still was very kind and professional. We ended up agreeing a price that was both what I wanted and fair in today's car market. Without saying the price, I ended up with an out the door price with an extended warranty and rust/paint/seat protection, and windshield protection for the same price that most people spend without the add-ons. I cannot recommend Paul enough. He is courteous, professional, and kind. I will definitely recommend him and the dealership to everyone!

    Neva W.

    I brought a car here when it was called RK Toyota a few years ago. I love the service department, not always happy with the charges for things needed. However, they are fair. Not a huge fan of the sales team, decided to trade in my car recently and I was told I needed 2k down. I got it and called 3 times and the sales representative never returned my car so I went to another dealership. I still visit for the service for the vehicle purchased from here and honestly I have no complaints. Jordan in service rocks! If you have any service issues, call him. Wednesday's they have free manicures also. So be sure to schedule then so you can receive the service while you wait. They also have a kids zone. My son is 6, he will not sit still so an area just for kids is the perfect touch. I will continue to visit for my oil changes and state inspections !

    BW C.

    David found our vehicle my wife will drive and enjoy for a very long time. The staff at Priority Hampton is top notch. Thanks to all for a great buying experience. The COSTCO Buyers program made our car buying experience extremely helpful. See David Gabris for your new car.

    John W.

    During my research for a 2019 4Runner, I decided to call Priority Toyota of Hampton which is 1hr 30min drive for me. They came highly recommended from one of my neighbors and I couldn't have been more impressed. I was speaking with several other dealerships prior to this and I was not getting that comfortable feeling. Tyler at Hampton Priority, along with the manager staff, was absolutely amazing! Not only did I get a great deal on my vehicle (better then anybody else by far), they treated my wife and I with the upmost respect throughout the entire process. They are very pro military and even have parking for Active Duty/Veterans. "Priorities For Life" is another bonus and was not offered at my local dealership. I rate Hampton Toyota 10/10 and will never buy a Toyota elsewhere. I will write another review after my first service. Thank you Tyler!

    Bed step Priority Toyota Hampton VA

    Paid full price for a new 2021 Tundra. No problem. They were hard to get, so I ordered it. They were supposed to add a bed step to it (at full price) prior to delivery. No problem. Supply chain issues in 2021. When I called SIX MONTHS later, I was wrongly told that part was discontinued. I can see on line they are still available. So I have to come in for a refund, and am told they are in fact available. They gave me an appointment the next day to put on. Here I am waiting over FOUR HOURS while everyone other customer passes me by. I could have ordered on line for less, and put it on myself in 15 minutes. Don't go here. Don't buy here.

    Poor service

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    The dealership has little to no ethics. If you value your time and money do not purchase here. You will over pay and be hassled.

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    Page 1 of 2

    Ask the Community - Priority Toyota Hampton

    Review Highlights - Priority Toyota Hampton

    Will 10/10 recommended all my co-workers and friends to buy a car from y'all!

    Mentioned in 5 reviews

    Read more highlights

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    Hampton Roads Car Care

    (16 reviews)

    This shop is without a doubt the worst I've ever dealt with. My mother's 2015 GMC Terrain had an…read moreundiagnosed issue on Saturday, July 26, and was towed home from North Carolina. The vehicle was still driving under its own power before being dropped off at Hampton Roads Car Care for a diagnostic. The shop diagnosed it as a loose or skipped timing chain and immediately suggested replacing the entire engine. Instead of approving such a major (and questionable) repair, my mother decided to have the vehicle towed back home to explore our options. When I arrived on Friday, August 2 to inspect the vehicle, I discovered that it had not been reassembled at all. It had been returned with missing bolts, coil packs removed, and crucial components left undone. The next day, I personally went to the shop to demand they put the vehicle back together. They sent someone out around noon, but after "reassembly," the vehicle no longer starts or runs. What was once a running vehicle has now been turned into a 7,000-pound paperweight sitting in my mother's driveway--thanks to the negligence of Hampton Roads Car Care. Based on this experience, I would never recommend this shop for state inspections, repairs, or any kind of vehicle service. This is yet another well-deserved low review for this business.

    I was told one price and then when I went to pay it was double the price I was given for a oil…read morechange and a state inspection if it was explained to me what I was going to be paying for like a extra $100 for service I could have made a choice but they didn't explain everything

    Pep Boys - Left driver tire

    Pep Boys

    (76 reviews)

    I stood in line patiently for about 15 minutes -- no issue. When I finally got to the counter, I…read moreasked about windshield wipers and tires. Tires? Fine, they didn't have my size and said it would take three weeks. No problem there. But then Cody grabs the windshield wipers, scans them, and tells me they aren't in his inventory so he can't sell them. I understand policies -- that part wasn't the problem. What set me off was the complete lack of effort to fix the situation. No checking the back, no offering alternatives, no looking up another store, no "let me try something else." Just a flat, dismissive: "I can't sell them to you." That's it. The customer service at the Hampton (Mercury Boulevard) Pep Boys was absolutely disappointing. Cody made zero attempt to help or troubleshoot. I left feeling like my time was wasted and like my business didn't matter. Do better.

    I had a scheduled appointment for 9:00 AM this morning. Around 2:00 PM, I called to check on the…read morestatus of my vehicle and was informed that it had just entered the service bay due to staffing shortages and employee call-offs. I was told that work was only just beginning at that time. (They didn't care to reach out and inform me of this gladly I didn't have nothing else to do... I'm afraid if I didn't call them, I would've never knew that my car was just beginning to get worked on) At approximately 4:00 PM, I called again and was advised that only one portion of the service had been completed. Later, around 5:00 PM, I received a call stating that the vehicle would require an additional 45 minutes of work. However, I never received a follow-up call to confirm that my vehicle was finished. When I arrived at the shop in an Uber, I noticed my vehicle already parked outside in the lot. Ultimately, I did not pick up my vehicle until 6:05 PM despite having dropped it off at 9:00 AM. Upon pickup, I was informed that I would still be required to pay the full price and that no manager was available at the time. I was advised that if I wished to request a discount or speak with a manager, I would need to wait until the following day.

    AAMCO Transmissions & Total Car Care - untitled

    AAMCO Transmissions & Total Car Care

    (5 reviews)

    Dropped off my work truck to get a diagnostic for a noise from the bell housing and to change rear…read moremain seal . I was call 3x to pick up and was told it's leaking transmission fluid so I could not get vehicle . They pulled out transmission to replace flex plate and rear main seal . So 3 xs I could not get business truck and lost a lot of money . Then get truck back to have rear main seal leaking . Bring to shop to be told we are waiting on lifts. Then brought back on the 11 Sept to get truck looked at and was told on the 12 Sept they are behind . I arrived on September 12 to find my truck ram sacked and items missing and yet the truck was locked . I lost a lot of money and time due to this shops doings.

    I knew something was wrong with my 2013 Ford Escapes transmission. It sometimes slow shifted and…read moreoccasionally clunked but was fully functional and drove to the shop with little issue. I was hoping to head off a problem before it became major. The next day they told me the transmission was shot and needed replacing and they had located a rebuilt one. The price seemed high so I said I would take it home and weigh my options. Immediately I noticed it would barely go into reverse. This was not an issue before. At first it would not go into 1st but eventually did. I barely got the it back home. They say they just did external diagnostic and nothing with the mechanics. I know there were issues but the before and after was astonishing. I can't be 100% but I also can't rule out that they made sure I would need a rebuild. Also I asked why they could not rebuild in house and they said they are only capable to do 4 speed not my 6 speed automatic. This place left me with a very bad feeling. Another thing after they realized they were not getting the work they told me that they would suggest scraping the vehicle due to some smoke from tailpipe on starting cold. This was never the recommendation when they thought that they were getting the job.

    A-Z Auto Sales

    A-Z Auto Sales

    (5 reviews)

    Shaq, Brandi and OG were great! Got my dream car and it went so smooth. I bought it from out of…read morestate (Chicago,IL). I flew down and Shaq had me picked up from the airport. I honestly felt like VIP. Car was as described and was presented well. I will definitely buy another car from here if the opportunity arises. Thanks again Shaq and team

    Based on the good reviews I trusted them with a deposit over the phone. I live 6 hours away. I…read morepaid a local mechanic to look at the car. Guaranteed Auto Service determined it was unsafe and in need of a number of repairs including a very expensive air suspension repair. It was freshly "inspected" but was not safe according to the repair shop. One of the tires was driven flat making it unsafe. Additionally one of the tail lights has a crack in it where water entered and fogged it out. So it was not visible. For a myriad of reasons the car was not safe and could not pass a properly performed inspection because it was not safe. When I spoke to them over the phone to give a good faith deposit it was refundable. Once there was an issue he said "I have a sign right here in my shop that say deposits are not refundable." Well I could not see a sign over the phone from NYC and its contrary to what you said before. Just think about what type of shop and what type of person would behave this way. If you honestly had a good car why wouldn't you just sell it to someone else and give me back my money? Be careful here. The moment there is a dispute they turn. The car was discounted before I saw it because they couldn't move it. Suddenly there are 6 people they turned down because I had a deposit on it for a few days. This has been my experience. Be careful they don't put you or your loved ones in an unsafe vehicle that shouldn't be on the road. They tried to do it to me. Stay safe!!

    Priority Toyota Hampton - autorepair - Updated May 2026

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