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    Pep Boys

    1.7 (76 reviews)
    Open 7:00 am - 7:00 pm
    Updated 1 week ago

    Services - Pep Boys

    Auto diagnosis or inspection

    Auto maintenance

    Auto fluids and filters maintenance

    18 More Services

    Fuel system cleaning

    Oil changes

    Auto repairs

    Auto battery or electrical system repair

    Auto brake repair

    Auto engine repair

    Auto HVAC repair

    Auto light repair

    Auto wheel and tire repair

    Routine automotive maintenance

    Transmission leak inspection

    Auto battery and fluid recycling

    Tire balancing

    Tire installation

    Tire repair

    Tire rotation

    Tire Pressure Monitoring System repair

    Wheel alignment

    Pep Boys Photos

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    Recommended Reviews - Pep Boys

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    I have this 2023 Chevy Bolt EV, I've been renting it for several months, it came time for the inspection and tires to be changed, so I bring it to Pep Boys on Mercury Boulevard in Hampton 23666, agents is only associated with two mechanic shops to fix their EV vehicles this is one of them. When Pep Boys were done with the inspection and changing the tires there was red and white paint on the tires and the rims , and the tire cap was missing , can you imagine taking your Tesla or any vehicle spending your hard-earned money for them to bring your car back like this? They must be smoking crack in there , and if you're still planning on going to this location just remember the toilet is outside

    Worst place ever I will never come here again Employees are not professional talking in the phone and kept me waiting for 30 minutes for state car inspection and after all told me Can't do it today and come back next week

    My driveway with no oil stains
    Mallory M.

    I took my car in that I have only had for two months for an oil change. It is basically new and had no issues. They tell me I have a slow oil leak and need an alignment. I have not seen any signs of an oil leak as my car will sit in the driveway all day (I work nights) and not one oil spot stain, no matter how much I drove. I also noticed I have a new scratch on my side door that wasn't there before drop off and a new chip in my windshield. Never going back there again and never recommending. If anything I'll tell everyone to stay away from pep bo

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    6 months ago

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    7 months ago

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    9 years ago

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    4 years ago

    I go there for any car issue down to air for my tires. Very nice and respectful people.

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    9 years ago

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    7 years ago

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    13 years ago

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    7 years ago

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    9 years ago

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    7 years ago

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    10 years ago

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    Page 1 of 2

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    Review Highlights - Pep Boys

    She goes above and beyond her position and title and pepboys should be looking for a million more "Stacie's".

    Mentioned in 3 reviews

    Read more highlights

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    J & M Tire - The tire that was put on my car?

    J & M Tire

    (11 reviews)

    I went to this place today because my tire light was on I experienced the horror of trusting the…read moreguy that had did a tire repair for me in the past. I asked him if he was busy he said only about ten minutes however another guy took my tire off and put a used tire on my car that had less tread on it than my tire he did this without asking me the way I found out was when he gave me the bill for fifty dollars after explaining to him I did not put used tires on my car and asking him to put my tire back on he started telling me a lie about my tire (take into consideration that I just had an inspection sticker put on at the dealership) pushing the jack under my car really hard and I could hear it hitting against metal so I told him to stop, Thinking that the guy that I trusted would clear up the issue was a mistake he told me that he would still have to charge me for labor? He did put my tire in my car when I asked him to give me my tire that was in a pile of other tires for some reason white X's was put on mine? Now I have to go and pay for my tire to be replace and disposal of the tire that was put on my car by that person? I hope that the Fifty dollars was helpful because they will not get anymore money from me. WHY DID someone PUT WHITE X's ON MY TIRE THAT WAS TAKEN OFF MY CAR WITHOUT MY PERMISSION? THIS WAS CRAZY!!!!

    1 Of My Tires Went Out So I Was Unable To Go To The Place To Get The Tire. I Explained My Situation…read more& They Had No Problem Coming To Me & Installing My Tire. Price Was Very Reasonable. Definitely Recommend.

    Auto Pros

    Auto Pros

    (32 reviews)

    I had an appointment for inspection and was in and out in less than an hour. Appreciate their…read morepositive customer service.

    Finding a good and trustworthy auto shop is always tricky. After doing some research, I took my…read morecar here and was thankful for such a quick appointment. Making an appointment was fast and easy and customer service was great up to this point. So far so good. I made my appointment for 8am for a diagnostic and was told i could expect to hear something back around noon. After not hearing anything, I called close to 1pm and was told my car was next for service. When 4pm came around and I didn't hear anything I called again only to find out my car still wasn't looked at. At this point I was told to expect my car to be kept overnight but only because I asked about it. I was pretty frustrated considering I had an early appointment, all I needed was a diagnostic and for the simple fact I had to call for all updates not to mention having to now coordinate a ride home. I called again first thing in the morning and was then told I would have answers around 9. I was convinced then that my car wasn't looked at, at all the day prior. I did get a call shortly after 9 and I was apologized to and did get the answers I needed on my car. When I picked up my car, they were super apologetic and assured me this was not the normal way they conducted business. Because of the inconvenience, I was not charged for the diagnostic. While I was thankful, I was really disappointed with my whole experience. I understand things happen but good communication makes all the difference. Maybe my case was really just a one off, but this trip made me want to take my business elsewhere.

    Pep Boys - tires - Updated May 2026

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