Grab your floaties and hold onto your pool noodles because I've just discovered the Michael Phelps of pool service providers - the unmatched, the unparalleled, Priority Pool Service! These folks aren't just dabbling in the shallows of pool care, oh no. They're making waves in the Olympic-sized pool of professional service. They don't just clean your pool, they transform it into an aqua utopia, a shimmering lagoon right in your backyard. What sets them apart? It's their local touch. They're as Las Vegas as neon lights and Elvis impersonators. They understand their customers like a seasoned lifeguard understands CPR. It's not just about scooping leaves and checking pH levels for them. No, it's about building a strong, splash-tastic community, one sparkling pool at a time. Their core values - respect, transparency, and gratitude - shine brighter than a pool boy's smile on a hot, sunny day. They treat each job like they're prepping for an epic pool party at Caesar's Palace. They're not just cleaning your pool, they're rolling out the blue carpet for your summer enjoyment. But it's not just the service that's making a splash, it's their pool-side maestros. The team at Priority Pool Service, they're the SEAL Team Six of pool care. They swoop in, carry out the mission with precision and expertise, and leave nothing but crystal clear waters in their wake. Reputation? They've earned theirs with a dedication as relentless as a synchronized swim team on Red Bull. This isn't a part-time summer gig for them. Oh, no. This is a marathon of excellence, one pool at a time. In conclusion, Priority Pool Service isn't your average neighborhood pool company. They're the Big Kahuna of pool care, making waves in the desert. They're not just another drop in the ocean, they're the entire Pacific, sparkling under the Las Vegas sun. So, folks, if your pool is looking more green than blue, don't just call anyone. Make it a priority, call Priority Pool Service. You'll not just get a clean pool, you'll get a pool party-ready paradise! read more

I worked with this pool company for over 6 months, and my experience was very disappointing. From the beginning, they present themselves as professional with messages about filter cleaning and routine maintenance, but in reality the focus is constant upselling. They provided inspection reports filled with unnecessary and misleading claims, including telling me my pool motor needed replacement and suggesting multiple expensive "repairs" that were not actually needed. The most serious issue was with my pool heater. They initially claimed it was not working. Later, without my knowledge or consent, a technician turned it on. I only discovered it the next day when my gas bill jumped from around $60 to $450. When I confronted them, they first denied responsibility and said their technician did not do it. Only after a long dispute and the possibility of legal action did they reimburse me. Service quality was also inconsistent. Different technicians showed up almost every week, and the pool was often not properly cleaned. When I documented this with photos and videos, their response was to blame external conditions like wind. Overall, this company relies heavily on marketing and upselling rather than honest service. Everything I mention here is documented. I strongly recommend avoiding them. read more

Ron has been taking care of our pool for 4+ years and as long as I own a pool in Vegas, I won't use anyone else. He is an amazing person and because of that, he is honest and truly care for his clients. One day, my mom was visiting me and got sick. I had already pre-planned trip to SF and was out of town. My dad called and texted my mom but couldn't get hold of her and called me worrying about her wellbeing since she was too sick and I wasn't home. It was during work hours and I couldn't find anyone to go check on her since all of my friends were at work. I called Ron if he was in my area and if he could stop by at my place to check on my mom. He was 15-20 min away. He immediately went over to my house and let me know my mom was ok (Thankfully she was just taking a rest and phone was dead). This is one of many examples of how of an amazing person Ron is. He would fix my backyard gate if it's wobbly, let me know if my dog was acting strange when he came by and got out of his way to help me to get the best prices on parts when my pool needed replacement parts. He truly cares. I met him as my pool service provider but we became friends over time. I recommend Ron and his team to everyone. You have Ron for your pool, you're in the best hands possible! read more

I had issues with my pool water for months, and after trying several other companies with no success, I reached out to Priority Pools. As someone with a busy schedule, I need a pool service I can trust to take care of things without constant check-ins. Mirson has been exactly that--reliable, consistent, and thorough every time he comes out. Jeremy handles all the office work smoothly, giving me peace of mind knowing my pool is in great hands. He was very influential in assuring me that his company would make the difference form me and Priority Pools has been a game changer for me. Wesley came out for the initial service and explained everything I needed to know in a way that was easy to understand. Cristina in the office has been great at keeping me updated on scheduling, and I feel confident knowing my pool is in expert hands. They're both wonderful to work with! I've been using Priority Pools for about six months now, and I've been impressed with their professionalism. Mirson always arrives on time and leaves my pool looking flawless. Any time I've had a question or needed to make a change, Natasha has been incredibly helpful in the office. It's a relief to have such a reliable team taking care of my pool!! I Highly recommend them!! read more

I recently had the pleasure of using Priority Pool's services, and I must say, I am thoroughly impressed. From start to finish, their team demonstrated professionalism, expertise, and a genuine commitment to customer satisfaction. One particular individual who stood out during my experience was Wesley. He went above and beyond to help me resolve a problem I was facing with my pool. Wesley's knowledge and attention to detail were evident as he carefully assessed the issue and provided me with clear explanations and solutions. His friendly demeanor and willingness to answer all my questions made the entire process stress-free. Not only did Wesley efficiently address the problem, but he also took the time to educate me on proper pool maintenance techniques, ensuring that I could avoid similar issues in the future. His dedication to customer service truly exceeded my expectations. Overall, I highly recommend Priority Pool for all your pool service needs. Their team, especially Wesley, is reliable, knowledgeable, and committed to delivering exceptional results. With their expertise, my pool is now in excellent condition, and I can confidently say that I will be a loyal customer for years to come. read more

Excellent service! Purchased/Installed pool with California Pools. Ron came to do our "pool school" . Super nice guy. Very patient. Very knowledgeable. We knew nothing about pools other than what we researched prior to the purchase of pool. Ron went over every detail ie. Chemicals, mechanics, electrical panel/automation possibilities etc. We felt confident with a few new pieces of equipment and this new knowledge we could maintain our pool ourselves. However, with 2 little ones and lots of construction still going around the pool (patio cover, grass, rocks, etc) we thought it best to hire Priority Pools. Best decision! We had shavings of metal in pool from patio cover, debris from landscape, and issue that blew fuse and pool couldnt run etc. In every instance Ron himself or someone from crew came out that day or the next and sometimes multiple days in a row to ensure everything was in tip top shape. The communication between Ron and California pools was awesome to! Really on top of things. I totally appreciate good customer service. Theirs is great! Our pool looks amazing all the time. I definitely recommend Priority Pools. Thanks guys! read more

Exceptional Pool Cleaning service! I recently had the pleasure of using a pool cleaning service, and I must say that the experience exceeded my expectations in every way. The team from Priority Pools provided an exceptional service that left me thoroughly impressed and satisfied. From the moment I contacted Priority Pools, their customer service was outstanding. The staff was friendly, attentive, and knowledgeable, addressing all my inquiries and scheduling the appointment with ease. Their professionalism and commitment to customer satisfaction were evident from the start The actual cleaning process was meticulous, thorough, and efficient. The team paid attention to every detail, meticulously scrubbing the pool walls and floor, removing debris, and ensuring the water was crystal clear. They skillfully balanced the chemicals, adjusted the filters, and performed all the necessary tasks to leave my pool looking and feeling its best. Trusting them with the care of my pool was a decision I will never regret. I look forward to using their services again in the future! Priority Pools truly exceeded my expectations! read more

We were frustrated and upset with the pool service we had for years before discovering Priority Pools. From the minute we reached out to Priority Pools for a quote, we've been getting unrivaled attention, communication and service. David came out on the initial visit to check everything out and within 20 minutes he solved a problem that our last pool company couldn't find a solution to for nearly 8 months. He is skilled at what he does, honest and dependable. We are also so pleased with our weekly pool service gentleman, Narkin. Even during the sweltering heat, he is always so pleasant and charming. He is hardworking, adept and meticulous in his profession. We have 5 dogs and it's so nice to have peace of mind when Narkin is here because he is vigilant and cautious to always make sure our gate is secured. The company itself has their pool operations down to a T, and we are satisfied that our pool is in conscientious hands, along with getting a weekly visit from one of the most affable and hardworking people I've ever known! Thank you Priority Pool Solution and Narkin for your continuous, unparalleled service. read more

Me and my mother hired Priority Pools about 6 Months ago I will confidently tell anyone looking for a GREAT Pool Cleaning Company Priority Pools is for you...!!! First off the Pool Cleaner shows up and takes a picture of the Gate they are entering into your residence then the pool cleaner will take pictures of ALL your Skimmer Baskets and your Filter Equipment and how clean the pool is before and after the cleaning and to top that off they send you and email with all the pictures of the cleaning and any notes of things that may need your attention whether it be a repair or anything that is important and then Priority Pools will send you a text that tells you what repairs if (any) you should think about doing and give you a quote on the prices and costs so you can make an informed decision on what or what not to move forward with. In my opinion you can't get ANY BETTER Service than that and I HIGHLY recommend them to ANYBODY looking to hire a Great ALL Around Professional Pool Cleaning Service...!!! Thank you Priority Pools for you Outstanding Pool Cleaning and Your Outstanding Customer Service...!!! read more

I cannot say enough good things about Priority Pools and my technician, Josiah. From day one, Josiah has gone above and beyond to make sure my pool is always in perfect condition. He's not only knowledgeable and professional, but he also truly cares about the quality of his work. What I appreciate most is his attention to detail and consistency. He takes the time to explain what he's doing, answers all of my questions with patience, and makes sure I understand how to best take care of my pool in between services. It's clear that Josiah takes pride in what he does, and that pride shows in how clean, balanced, and sparkling my pool always looks. On top of his excellent service, Josiah is also dependable and kind. It feels rare these days to find someone who treats their work with such integrity, but with Josiah, I never have to worry. I know my pool is in the best hands. Thank you, Priority Pools, for having such a dedicated technician. And thank you, Josiah, for always treating my pool like it's your own. Because of you, I can enjoy my backyard with complete peace of mind. read more

Priority Pools is wonderful. The pool service technician reported that there were some leaks in my system. Priority's office contacted me that day and we set up an appointment to have the problem evaluated. A repair technician was out the next day and explained the problems and solution and indicated that his supervisor would review his findings and provide a quote. While we were speaking, I also requested a quote on a new motor. The following day I received two quotes. After reviewing them, I emailed an acceptance of the quote for the quote that included the new motor. The following day, I was contacted by a very nice woman from the repair department to schedule an appointment for the repair. Within about a week of being informed of the leak, the new motor, pipes and connections were completed. The repair technician did a fantastic job and even labeled everything for me. I'm very happy with the installation of the new equipment and all the people from Priority Pools who made happen so quickly. Thanks to all the staff who made this such a wonderful experience for me. read more

STELLAR SERVICE!! I have been a satisfied customer of this pool service company for over 12 years, and their reliable, professional, and committed service is why I've never looked elsewhere. Their weekly maintenance routine is thorough, covering everything from water chemistry testing to cleaning and basket emptying. One of the standout features of their service is their weekly service reports. I receive an email that not only gives me a detailed account of the work done but also includes a photo of my sparkling pool. It's a level of customer care that goes above and beyond. Their quarterly filter cleaning, salt cell cleaning, and specialized chemical treatments ensure my pool is always in top condition. They demonstrate time and again their dedication to keeping my pool clean and balanced, setting the bar high in the pool service industry. In summary, their service is unparalleled. Their customer-focused approach and commitment to providing the highest quality pool care make them an easy recommendation for anyone seeking the best in the business. read more

We are extremely satisfied with every aspect as other reviews have pointed out. We have been with them for 8 months & can't say enough about how awesome the response time is, the weekly cleaning report with photos provided via email, & the overall professional service provided. Today we had Desiree M. come out to repair our pop-up heads. She was courteous, super happy & made great eye contact while explaining what she had to do. Desiree had our pop-up wheel repaired in 15 minutes! If you're looking for a reliable, professional in every manner then this is the company to hire!! They are not a one-person shop & they truly have an entire team; Ron got us set up via DocuSign and explained everything. Ryan always has timely communications if there's a change. Our weekly guys (Francisco, Luis, Derek, and Steven) have been awesome:) My husband used to manage our pool for the past 15 years & Priority Pools treats our pool as if it were their own. My husband is impressed too! A sincere Thanks to everyone at Priority Pools!! read more

I've been a loyal customer of Priority Pool for some time now, and I couldn't be happier with the exceptional service they provide. Week after week, Wesley has been the guardian angel of my pool, ensuring it remains in pristine condition. Wesley's dedication and expertise truly set him apart. He approaches his work with a level of care and attention to detail that's second to none. My pool has never looked better, and I have Wesley to thank for it. But it's not just the quality of service that stands out - it's also the professionalism and courtesy that come with every visit. Wesley's friendly demeanor and willingness to go the extra mile have made my experience with Priority Pool truly outstanding. In an industry where reliable and trustworthy service can be hard to come by, Priority Pool and Wesley have exceeded my expectations. If you're looking for a company that delivers top-notch pool care, I wholeheartedly recommend Priority Pool, and I can't thank Wesley enough for his exceptional service. read more

We looked at various pool companies and talked to a few people before deciding to go with Priority Pools. Once we met with Josiah, our pool tech, we were impressed with his patience in explaining aspects of our pool system. He comes to attend to our pool weekly and is there within the stated time frame which is handy to know when you've dogs. He is thorough and efficient. His friendly demeanour and professionalism is welcome. He is attentive to what needs to be done and easily reachable if we have an issue with the pool. The weekly report and photos are helpful for keeping a record of ongoing pool cleaning, filter replacements etc. Josiah has been wonderful as well as the admin staff. The company has always been quick to respond when we have had specific requests, e.g., necessity of a pool cover or pool vacuum. Prices consistent with other pool companies but quality is higher then other companies we encountered. read more

This company is amazing! I would recommend this company to anyone looking for a new pool company. Customer driven. Transparent and communicative! I am a first time pool owner so I need extra attention l. First came out Rob and explained everything about my pool to me, took time and care and treated me like a sister! I was so impressed. Then my pool tech Cody came out on my scheduled day he was here for a while looking at everything taking time (he didn't know I was watching from the window) then when he was done came to my front door to introduce himself, I was blown away, the personal touch was amazing. He said if I ever needed anything to let him know he'd be happy to address! A little after he left I received a report of what was done to my pool and what chemicals were added and my pH levels. Pictures of my clean pool too! This company has a customer for life! read more