I've used these guys multiple times over the last year or so - and have always been totally…read moresatisfied. It wasn't until today, however, that I was prompted to write a review...For today's order, there was some sort of miscommunication, and the pickup didn't go as planned. I was deep in meetings and didn't get their multiple attempts to correct the situation while the driver was there at the pick up location. Long-story short, I was going to be charged a fee for the failed attempt; but in the back of my mind, I wasn't fully sure it was my fault (they way I placed the order?). Doesn't really matter though - we reached a stalemate, I was frustrated, and went and got a quote from another company and was about to push the button (literally), and BOOM - get a from an 818 number - thought it was someone else - picked up, and it's one of the Redline owners who had overheard the call with me. He's pleasantly (and really genuinely) calling to fix it, and get the order resolved. Classic moment where he wanted to put the customer first - keep me as a customer and move on. I get it - these guys had to pay to have someone make the trip out there, stand around for a bit, and leave empty handed...I get that. But, to me, it wasn't 100% clear that I was in the wrong (gave the wrong address, time, or the product wasn't ready, etc.), so for Redline to take the hit, and keep my business, was solid. Made my day, guys. We need more of this...I was feeling a little let down until that call came through. You'll keep my business, that's for sure.

All deliveries have been on time and received excellent service ! The dispatchers and management…read moreare wonderful to work with !

The most dismal delivery I have ever experienced. Placed a food order from Panini Kabob Grill…read moreliterally right down the street from me and it took over one hour to receive the order this despite tipping over 20%.

Company go out of their way to provide great service at reasonable prices. They went and picked…read moresomething up for me and helped store until I could grab. Nice and responsive all the way around. 10/10!!!

You want to serve the Respondent/s in a smooth efficient legal manner? Mark is your process server!…read more He sent proof of services same day. He took on a complex service request and not only worked within our exigencies, including our budget, but served party on his initial attempt even when party served was hostile. Silver Dragon stands strong even in aftermath of ridiculous harassment by party served. Mark is professional, calm in every storm and is THE BEST!

If I could give 10 Stars I would!! I gave Mark an impossible request and he delivered with…read moreoutstanding customer service and he was so patient and understanding. It's refreshing to work with a company like his ....I highly recommend him.

Absolute thief. I gave Pepe my credit card info over the phone and later that day I have dozens of…read moretransactions for several hundred dollars on Facebook marketplace. I bet he thinks he was clever to wait until the following day to charge for his service. This is a card I haven't used in over a month, and the day I give the info to Pepe, he steals it to buy himself used junk on Facebook. It is remarkable how pathetically some people are willing to live, I can't help but feel sorry for him.

Would give a zero if I could, no accurate tracking impossible to speak to a live person, I will not…read morebuy a product that uses this cut rate shipping service ever again

PAMS is a life savor! I've used them for urgent same day pickup and delivery of business documents…read more I know I can always count on them! My job is less stressful because of your messenger service! Thank you!

Its sad that this company rips off their drivers. these poor drivers have no transparency as to…read morewhat they're getting paid for each run. Positively the drivers are getting the shaft when it comes to how much a customer is charged and how much the driver is paid. These kind of couier messenger companies are the ones that make a bad name for the one or two good ones that are still out there that do this type of work. Companies like Jet Delivery are fully transparent to every driver. The driver can see how much their run pays, a driver can negotiate the price with the dispatchee, the driver can ask how much a company is getting charged for that run. And this makes for very happy drivers that do a really good job. Its so sad when I hear drivers from this company say to me they do 10 or 12 pickups and deliveries a day and they're only making $600-700 a week. In this industry that is just a complete rip-off. And if you're a consumer using a company for on-demand pickups and deliveries. You get what you pay for and if drivers are not happy then you're not going to get good service.

Called in with a last minute delivery and Pacific Couriers made it all happen within an hour !!…read moreThank you

Pacific Couriers couldn't have been any better! I was a courier service to make a last minute…read moredelivery, and I remembered my colleague telling me about their service. I called them, customer service actually walked me through everything and helped me place the order. My package was picked up and delivered earlier than expected too! I even got email notifications throughout the whole process. I don't remember the name of the man helping me, but THANK YOU so much for getting my packaged delivered!!!

Responsive. Helpful. Very professional. Turned around an afternoon delivery quickly. Would…read moredefinitely use again.

Northstar Courier moved me twice! I am so grateful for how careful they were moving all of my…read morebeautiful furniture. I will use them again in the future. Thanks Jody for all of your knowledge. Your staff is amazing.