I had a great experience buying from Shore Cycles. I'm a small distance away so did a lot of…read morepre-sale communication over phone calls and email. James and Tyler were very accommodating and informative. On-site to buy, James and Alex handled all my exhaustive questions courteously and demonstrated a great knowledge base about their products. Would definitely recommend and would purchase from them again. FYI in addition to pre-owned bikes they also have new parts, gear, etc plus some lines of new equipment.

I needed to get my enduro inspected and inquired what was needed at Shore Cycles. Everyone was very…read morefriendly and helpful, and very giving of their time and knowledge. Inspection went without a hitch. Great service, thank you!

I purchased a new 50cc moped for my daughter from Diamond Motor Sports and handled most of the…read moretransaction remotely before making the drive down. Before committing, I asked for a written out-the-door breakdown from the advertised price. They provided a clear breakdown of fees, and we negotiated the final OTD number upfront. When I arrived, the price matched exactly what we agreed to -- no last-minute add-ons or surprises. As with any vehicle purchase, doing your homework and clarifying the full out-the-door price upfront makes all the difference to avoid issues. Charlie and the team were professional and thorough. They took the time to explain the moped's operation to my wife and me and even suggested having our daughter try helmets on locally to ensure proper fit rather than just selling us one on the spot. Despite selling much higher-end motorcycles and ATVs, they gave us full attention on a smaller purchase. On a Friday near closing, Charlie's team helped us assemble a hitch carrier on-the-fly when our ramp setup didn't work. They also followed up a few days later to make sure everything went smoothly. We negotiated fairly, the transaction was transparent, and the scooter was exactly as represented. Based on our experience, I would absolutely purchase from them again.

New rider. We to get boots. Salesman sold me dirt bike boots without informing me. Store won't…read moreresolve issues. 0/10 wouldn't recommend. Go to cycle gear at least they inform you on what you are buying and not just take your money.

I like their new location. They have a nicec selection of bikes, as well as, helmets andv…read moreaccessories. I also like their customer service.

Bought my 2022 CF Moto Uforce 1000 there. No problem. Two years later wanted to do some…read moreupgrades.........nothing but problems. 1. Made appointment as I can't be without it here around the farm. 2. They postponed me due to too much work. 3. Dropped in off as instructed on a Saturday ready to be worked on the next week. 4. Heard nothing from them for two weeks then got a call saying it was too dirty to work on...........duh, you postponed me so I used it after I'd thoroughly cleaned it for your......charged me $125.00 to wash it!!! 5. Heard nothing for another week, called them, was assured it was coming in the next week to work on and be done end of next week (already well over a month after it was originally scheduled for the work.)!!!! 6. Heard nothing, called the end of that next week was assured it would be done next week. 7. They called and said the easy work was done like tune up but the upgrades were probably not going to be done as the bolts were rusty!!! I blew up.......told them the easy work was supposed to be done after the upgrades, not before. They said they'd do the upgrades but it would double their estimate......I said "whatever, just get the the d*^m thing done. 8. Went to pick it up, one of the upgrades was a new skip plate system. They handed me a big box of parts they said didn't fit my machine and sent me off. 9. Turns out they'd only installed 2 of the 5 sections they were supposed too. I had to install the other parts!!!! Their excuse............they work on 7 different models and sometimes they don't see each model often enough to remember what they're working on!!!! SO SAD!!!!f In the end I got it back 2 months after it was originally scheduled and cost me twice as much............NEVER AGAIN.

I went to have the bike I inherited repaired and updated. He also sent it out to have some extras…read more He said he would keep me posted and never did. When I called him to ask him about the status, he said he would have to make some inquiries. I then heard from the guys I ride with, that know him, that he complained about me calling all the time, blah, blah. I called only once, he aligned the expectation, and did not meet it, and then complained about me to my friends about something that never happened. With that said, the work on the bike was fine, but the professionalism was non and customer service was non-existent. Apparently, he likes to make up stories. I recommend ACE in Millsboro.

Brought my HD in for service a few times Steve and Tom we very accommodating to all my needs. Then…read moremade an appointment to have bike completely serviced to get ready for Sturgis. They did a great job and reasonably priced,Steve went through complete bike drove six thousand miles and making another appointment to have complete service again and get ready for bike week in Ocean City Maryland. Bottom line is Very Pleased with Blue Collar Custom Cycles..

Don't go here for repairs. I had a nightmare experience. The owner comes across as a friendly…read moreguy, and i'm sure he is, but this scenario would tick off any customer: It took him two weeks to admit he could not do a job, and he ruined an expensive part, for which I was not refunded. He fully refunded me $89 in labor charges for a botched tire replacement on my motorcycle, but the process was very frustrating, took four visits, and he damaged the rim. I lost $217.32 on the transaction, and two weeks of use of my bike. For what was a simple tire replacement. I had to schedule two weeks ahead. He popped two tubes and had to order more online. He left a voicemail complaining about the amount of time he spent "on this fucking bike." He attempted to return the bike to me with a lop-sided seated tire. Meaning he didn't even test ride it. I got over 25 mph and it felt like the tire was square, and went back to the shop irritated. He kept it another week and never called me. I returned and took back the bike, still not fixed. I understand this was a smaller, foreign motorcycle but it's a simple job. A Yamaha XT250 is one of the most basic bikes in existence. He blamed the brand new tire, the tire size, the tire seller. I'm currently riding on it, and it's fine. The second shop completed the job in less than one hour, but only after discovering that he had chipped and bent the rim trying to seat the tire by pounding on it and wedging screw drivers into it. I had to replace the rim. It showed his tool marks. Which is why I'm extremely ticked off. Save your time, go into Salisbury for bike work. This guy is a hobbyist retailer with a beach dreams, more than an experienced mechanic. Buy stickers here. Buy a T shirt. Have a biker wedding. Go elsewhere for any repairs.

From the owner: We provide motorcycle service and repair. We carry motorcycle riding gear and apparel. We offer…read moremotorcycle rider training. We offer winter motorcycle storage.

The sales staff are not overbearing, and the on-site selection is good. While we did not purchase…read moreyet another bike, we were really scoping them out in case we moved to the area. Definitely, you get a really personalized experience if you come during the week, but on a weekend, they are clearly overwhelmed and lose track of who they are working with. Accessory/clothing selection seems a bit understocked, with not all sizes available for items on display, which leads to disappointment. Not the best Dealer, not the worst, but we also did not have any service work done, which is the key indicator of a good dealer.

Brought my Harley Davidson Road King in for new tires. None…read morein stock!? Harley Davidson dealer dosn't stock tires FOR BIG BIKES? Week later tires came in but the manager said he could not give a date or time for installation! Should have gone to NAPA I am really disapointed. Richard J Papp