Does this car wash have the most updated technology that others may have? No. Does it glimmer and…read moreshine on a sunny day? No. All of those things increase costs to the consume. However, that does not matter to me. I will always come back to this car wash because of the excellent service that I get. One dollar gives you eight minutes on a vacuum! To use the car wash costs only two dollars and a quarter offers a generous amount of time if you don't get it all done. But most importantly, the gentleman who runs the place makes this car wash shine brighter than any other. He is personable, he always asks if everything is OK, and he was even nice enough to give me an extra quarter when my time was about to run out on two different occasions, this man is what makes this car wash stand out as the best self-serve car wash I've ever used. I will never go anywhere else. Thank you Kleen Kat and the man whose name I don't know. I drive for Uber, and I'm here several times a week, and will never go anywhere else!

This place will rob you. The vacuums do not work, and no signs saying out of order. Put in your…read moremoney, oops, doesn't work. The trash cans are always overflowing onto the ground. Just not an upkeep business. Stay away.

As you can see from my last review in March 2025 this is my favorite local automatic drive through…read morecar wash. I was here on Friday the 13th for the basic Pipeline car wash for $15. I paid using my credit card. Usually two workers one each side of the vehicle power wash all sides of the vehicle prior to entering the car wash. This time there was only one worker to power wash all sides of my Audi. After exiting the car wash usually two workers on both sides of the vehicle dry the vehicle and apply tire black. But this time only one worker was there and he did not apply the tire black to my tires. I had to go to my local auto parts dealer to purchase my own tire black. I will still return here because I like this car wash despite some issues today.

They damaged my brand new forged aluminum wheels, denied it, and utterly refused to make it right…read morein any way, shape, or form. Before you run your car through Waves, read this. I was a loyal repeat customer. Before my first visit I specifically asked a manager if their equipment would damage my aftermarket forged aluminum wheels. I was told not to worry, that even Porsches with large spoked rims go through without issue. I trusted that and kept coming back. What I didn't realize was that their loading track was gouging my driver side wheel during my visits. Three deep scratches, same exact spot on the outer diameter.. and the only wheel that's damaged? -- The one that loads directly onto their track. My other three wheels are completely untouched. The damage doesn't lie. I came in calmly with the car in person and a $175 repair estimate -- the cheapest quote I could find. I wasn't looking for a fight, I just wanted my wheels made right. The manager Scott reviewed the damage on my car, and later pulled up 2 dates of camera footage, then called to tell me they aren't liable. I visited multiple times in March and April. Their cameras only go back two weeks -- that's their limitation, not mine. I followed up in writing. The owner called personally and still refused to pay $175 -- despite the fact that only the wheel that physically contacts their equipment has any damage, in 3 exact spots on the outer diameter -- damage that could only come from hitting the same track repeatedly. $175. That's what my loyalty was worth to them. I have now filed a complaint with the Delaware Consumer Protection Unit and am filing in Sussex County small claims court. Look at the photos attached to this review. Then decide if you want to risk your wheels.

NOT HAPPY WITH THE CREW WORKING AT MACH ! CAR WASH IN GEORGETOWN! The black girl barely sprays…read morethe wheels and then goes stands in the corner out of the way and the guy gives me a hard time about tire coating on my tires every time. I spend $20.00 every week for a year, but now I go down the street to the other new car wash where I get good service. Get some other good help and I might come back someday. Your loss How many other people are mad?

Opted for the $25 wash, their highest tier service. I love the concept, and think it has a lot of…read morepotential, especially the subscription service. I was very disappointed coming out to find the bird poop on my car still there (the whole point of getting it washed) and the floor mat washer out of service. For such a high price, I'd expect the obvious dirt to be addressed by the two people working inside the wash.

Went there 8/9/25, the experience was horrible. A redhead man at the entrance of the carwash was so…read moreunprofessional and disrespectful that I will never patriotize this business again. I folded my mirror and politely ask the gentleman can he fold my passenger side, he replied" he knows how to do his fucking job, don't tell him how to do his job keep moving ". I didn't do not did I say anything to warrant that response. I couldn't believe it. To think I was about to go get my other car to bring it in to wash. Never again.

This is my second visit thinking it was going to be better than the first,! WRONG! I still have…read morewater spots on car an windows. Bug juice on front of car still. I paid $35 this is unacceptable I will not be going back there. This place is PITIFUL!!!!!1/10

good food good experience keep up the good work and keep pushing this is a good storeread more

The dirtiest most disgusting bathrooms. I'd hate to think the employees who make the food use…read morethese facilities. Smelled like a barn. I don't think they've been cleaned in months

Took my car for a car wash this afternoon, it has been really too long since it was washed. It was…read moreso dirty! I choose the Deluxe wash for $15. It is an automated service and no waiting was a bonus. It included washing, rinsing and waxing and a top coat protection and plenty of air blowers to semi dry the car. I was very impressed at how nice and clean my 2006 Honda Accord came out. It is clean and shiny. They also have several what they call "magic"vacuums for $2 a pop. Not sure how long it runs for as it was way too hot today. Definitely was worth every penny!

foam brush wasn't working in the self serv stall I was in. I rinse with hi pressure soap 1st so…read more was well into the effort when I turned on the foam brush. very frustrating. lane should have been closed.

Other than some confusion with the scheduled appointment, I was very satisfied with the job the two…read moredetailers did on my car. I had the mobile service where they do the work at your home, and they were at it nonstop for over three hours. The interior really needed a cleaning, and now it looks like I just bought the car! The price was reasonable also.

Ozzie and the team were fantastic! I went in for a tint job, and my car looks awesome. I highly…read morerecommend Elite Detailing for detailing and tint!

A very smooth transaction. Everything happened as scheduled or 'promised.'…read moreThe car is beautiful with a glass-like shine. I was and am very pleased with the job here. Highly recommended. Pricing was competitive with other options and Inside Out is highly recommended.

Got the 5 year treatment 2 years ago go. Car still looks like it just came off the lot!read more

It's very expensive and there is only one option for the kind of wash. Also, it's the kind of wash…read morewhere you have to drive your car onto a rail and I'm not a fan of those. Only car wash in the area though.

The car wash removed the coating of pollen and got my car sparkling clean! The guys that were…read moreguiding us through and that did the wipe down at the end were quick and thorough. Very happy with this service.