They damaged my brand new forged aluminum wheels, denied it, and utterly refused to make it right…read morein any way, shape, or form. Before you run your car through Waves, read this. I was a loyal repeat customer. Before my first visit I specifically asked a manager if their equipment would damage my aftermarket forged aluminum wheels. I was told not to worry, that even Porsches with large spoked rims go through without issue. I trusted that and kept coming back. What I didn't realize was that their loading track was gouging my driver side wheel during my visits. Three deep scratches, same exact spot on the outer diameter.. and the only wheel that's damaged? -- The one that loads directly onto their track. My other three wheels are completely untouched. The damage doesn't lie. I came in calmly with the car in person and a $175 repair estimate -- the cheapest quote I could find. I wasn't looking for a fight, I just wanted my wheels made right. The manager Scott reviewed the damage on my car, and later pulled up 2 dates of camera footage, then called to tell me they aren't liable. I visited multiple times in March and April. Their cameras only go back two weeks -- that's their limitation, not mine. I followed up in writing. The owner called personally and still refused to pay $175 -- despite the fact that only the wheel that physically contacts their equipment has any damage, in 3 exact spots on the outer diameter -- damage that could only come from hitting the same track repeatedly. $175. That's what my loyalty was worth to them. I have now filed a complaint with the Delaware Consumer Protection Unit and am filing in Sussex County small claims court. Look at the photos attached to this review. Then decide if you want to risk your wheels.

Brought our BMW here to get tar off the car. The gentleman who helped us purchase the wash made…read moresure to get the tar off. I can't remember his name but he was awesome. Great attitude and hard worker.

NOT HAPPY WITH THE CREW WORKING AT MACH ! CAR WASH IN GEORGETOWN! The black girl barely sprays…read morethe wheels and then goes stands in the corner out of the way and the guy gives me a hard time about tire coating on my tires every time. I spend $20.00 every week for a year, but now I go down the street to the other new car wash where I get good service. Get some other good help and I might come back someday. Your loss How many other people are mad?

Opted for the $25 wash, their highest tier service. I love the concept, and think it has a lot of…read morepotential, especially the subscription service. I was very disappointed coming out to find the bird poop on my car still there (the whole point of getting it washed) and the floor mat washer out of service. For such a high price, I'd expect the obvious dirt to be addressed by the two people working inside the wash.

I went today to get my car washed and instead the brushes and equipment inside the tunnel chipped…read moreup the paint on my car!!!! Of course management is stating it's not their fault, of course, and are not taking responsibility! I'm letting everyone know do not go there if you don't want scratches,sticky stuff or chipped paint! Go to Tommy's Car wash you will be better off! I don't want anything from them because I can take care of my own stuff but folk need to be warned before going there and they were nasty about it!!! No they didn't throw paint on my car but their equipment inside needs to be upgraded big time! As much as they charge they don't even clean your car good! Half wipe down and misses visible spots! The actual manager had to come out and wipe the sticky stuff off my doors Smh!!!! Avoid Coastal car wash!!! I have posted on all social media pages!

Went there 8/9/25, the experience was horrible. A redhead man at the entrance of the carwash was so…read moreunprofessional and disrespectful that I will never patriotize this business again. I folded my mirror and politely ask the gentleman can he fold my passenger side, he replied" he knows how to do his fucking job, don't tell him how to do his job keep moving ". I didn't do not did I say anything to warrant that response. I couldn't believe it. To think I was about to go get my other car to bring it in to wash. Never again.

The dirtiest most disgusting bathrooms. I'd hate to think the employees who make the food use…read morethese facilities. Smelled like a barn. I don't think they've been cleaned in months

Very nice cashiers clean and they value there customers and fried chicken is fresh cookread more

Took my car for a car wash this afternoon, it has been really too long since it was washed. It was…read moreso dirty! I choose the Deluxe wash for $15. It is an automated service and no waiting was a bonus. It included washing, rinsing and waxing and a top coat protection and plenty of air blowers to semi dry the car. I was very impressed at how nice and clean my 2006 Honda Accord came out. It is clean and shiny. They also have several what they call "magic"vacuums for $2 a pop. Not sure how long it runs for as it was way too hot today. Definitely was worth every penny!

foam brush wasn't working in the self serv stall I was in. I rinse with hi pressure soap 1st so…read more was well into the effort when I turned on the foam brush. very frustrating. lane should have been closed.

Other than some confusion with the scheduled appointment, I was very satisfied with the job the two…read moredetailers did on my car. I had the mobile service where they do the work at your home, and they were at it nonstop for over three hours. The interior really needed a cleaning, and now it looks like I just bought the car! The price was reasonable also.

Ozzie and the team were fantastic! I went in for a tint job, and my car looks awesome. I highly…read morerecommend Elite Detailing for detailing and tint!

Got the 5 year treatment 2 years ago go. Car still looks like it just came off the lot!read more

A very smooth transaction. Everything happened as scheduled or 'promised.'…read moreThe car is beautiful with a glass-like shine. I was and am very pleased with the job here. Highly recommended. Pricing was competitive with other options and Inside Out is highly recommended.

It's very expensive and there is only one option for the kind of wash. Also, it's the kind of wash…read morewhere you have to drive your car onto a rail and I'm not a fan of those. Only car wash in the area though.

The car wash does a great job.... Their employee Luke was a great help with getting me set upread more