Great and honest service! They worked with me and fixed my car as promised! I highly recommend them!read more

Had my vehicle towed there 5 weeks ago and was told the first week it'd be done by Thursday or…read moreFriday at the latest. Don't receive a call nothing so Monday rolls around and don't hear a word. So we let that week pass and are told 1/2 the job is done cause we end up calling that Friday and get told also that their lead mechanic will be in Monday to fix it and it'll be done Tuesday. Again Tuesday rolls by and their guy doesn't feel like showing up. Now we're at the 4 th week and Ms. Diane Lawson who we've been calling , tells us it'll be done Friday. That weekend goes by and she ACTUALLY CALLS Monday but wants my car towed immediately out their yard. I ask why she tells me " we just don't have the tool to fix it and you need to get it now." Wait... what?? So what do I need I ask she says an extractor. Why couldn't you tell me this 5 weeks ago?? So of course I'm upset and post exactly what I'm posting now now she's calling me threatening me with a lawyer and wants the post down ... what do you have to hide? Please don't waste your time with route 9 auto in Georgetown Delaware unless you have a headlight that needs changed.. they might be able to manage.

Have taken my truck there a couple times. The staff have always been friendly and helpful. They…read morehave been upfront and fair in my dealings with them. Will definitely go back!

Took my car for repair.... THEY SERVICE THE LEWES DELAWARE POLICE CARS. I figured I was…read more safe........The son of Steve Downs is a police offer in Lewes . The owner of business took it for a drive and destroyed my car. It was Totaled. 3 car collision the shop owners fault. She plowed/rear ended the car in front of her . which hit the car in front of her. .....NO INSURANCE.... Won judgement in court...Still no payment.......The site here lists Steve Downs as owner, when in fact its Lori Morgan.I have a judgement against the shop and owners personal property. The sheriff listed equipment for sale at SHERIFFS SALE then retracted because the claim she doesnt own it. Steve owns the equipment. AVOID THIS PLACE AT ALL COSTS

Great service! Great staff! They definitely are my go to mechanics. (And the shop cat Clarence is…read morereally cool, too!)

I was tryinag to get my car through inspection because of the DMV. I call Downs the woman says it's…read morenot my problem and hangs up. This is horrible for my business and family . I needed help and this center turned me away. I advise goin elsewhere this place has more work than they can handle.

DO NOT GO THERE!! THEY MESSED UP MY TRUCK AND WONT FIX IT…read more I have a 1999 Ford F250 Super Duty Turbo Charged truck. After driving vehicle for several weeks, there appeared to be mechanical issues with the vehicle, so it was taken to Route 9 Auto on January 24, 2017 for an assessment and estimate for services needed. Route 9 Auto reported that the front end of the vehicle was damaged and would need repaired, which included replacement of front axle. Prior to completion of service on vehicle, Route 9 Auto also determined the brake line had been damaged during service and would need to be replaced as well. The total cost for this service was $1,507.47 Based on knowledge of auto service and front-end vehicle maintenance, Route 9 Auto should have also performed an alignment to vehicle due to replacement of parts associated with the front end of vehicle and overall wheel performance. After several months, there appeared to be uneven wear on the inside of front tires, which is indicative of need to have tires professionally aligned. Because of Route 9 Auto's failure to perform an alignment at time of service in January 2017, replacement tires were purchased on July 11, 2017 and were professionally installed, mounted, and balanced by El's Tire Center. Despite new tires, there appeared to be ongoing issues with the wheel alignment of the vehicle, so Route 9 Auto was contacted, and a secondary alignment was performed, at vehicle owner's expense, on August 2, 2017. Due to uneven wear on tires, it was requested by the vehicle owner that Route 9 Auto reimburse and/or assist in the purchase of new front tires due to damage caused by Route 9 Auto's failure to complete a proper alignment on the vehicle when serviced in January 2017. At this time, Route 9 Auto also determined that adjuster tubes would need to be replaced. These repairs were completed on August 2, 2017 at a total cost of $150.00 After several more months, the alignment continued to appear off balance and the newly purchased front tires again began to show uneven wear. Route 9 Auto was again contacted in late September 2017 in regard to ongoing issues with the vehicle alignment and uneven wear on front tires. At this time, the vehicle owner requested that Route 9 Auto purchase two new front tires for the vehicle as well as completing a proper alignment. This request was denied, so receipts from all previous services were obtained and a request was made for the owner of Route 9 Auto, Mr. Bob Lawson, to contact the vehicle owner to discuss concerns and identify possible solutions to resolve the current issues with vehicle, which occurred due to Route 9 Auto's failure to complete a proper alignment. Mr. Lawson contacted vehicle owner by telephone on October 26,2017 and cited that Route 9 Auto would not be purchasing tires for the vehicle but requested that the vehicle be brought to Route 9 Auto for full evaluation, with the request that shop mechanic contact Mr. Lawson once vehicle was assessed. On October 27, 2017 the vehicle was once again taken to Route 9 Auto, at which point, it was suggested by mechanic that the "vehicle has too many front-end issues and is unsafe to drive". Vehicle owner expressed concerns regarding the report that vehicle was "unsafe to drive" citing that there had been no previous indication that the vehicle had additional issues during prior services. Furthermore, all work, to date, on the vehicle had been done by Route 9 Auto only. When inquiring into needed repairs on vehicle, vehicle owner was referred to Blue Hen Spring Works due to Route 9 Auto's refusal to complete any additional service work to the vehicle. In order to get a proper diagnosis of outstanding mechanical issues on the vehicle, vehicle owner then contacted Downs Automotive to schedule a second assessment of any issues with the vehicle and to determine if the vehicle was unsafe to drive. The vehicle was assessed by Downs Automotive on October 31, 2017. After full diagnostic evaluation of the vehicle, Downs Auto determined that the vehicle was in good working order and "found no signs that the vehicle was unsafe to drive." Additionally, Downs Automotive indicated that the ongoing issues with uneven tire wear were directly related to improper alignment to the vehicle, which was previously completed by Route 9 Auto.

From the owner: We are an Independent Automotive Service Center featuring quality ACDelco Parts. We offer vehicle…read moremaintenance, service & repair. Feel free to call or come by our location anytime.

My experience with Kenny's Garage was terrific. He did the work on time at the agreed- upon price…read more He was accessible and friendly. Highly recommend.

From the owner: Kenny's Garage is a local automobile repair garage that specializes in complete auto care, tune…read moreups, oil changes, brake work, brand name tires, installing belts and hoses, transmission filters changes near Milton. If you are searching for a local automobile repair garage that specializes in complete auto care, tune ups, oil changes, brake work, brand name tires, installing belts and hoses, transmission filter changes near Milton. please call us today. 302-684-0148

Very good and honest company. I will be loyal to them as they have fixed what the dealer could not…read morediagnose.

I have a Fiat and Carey's is the best place to get foreign cars worked on. They have the best…read moreprices. You will need to make an appointment because they are very busy... because they are that good. As a woman I am always weary of auto repair shops taking advantage. I completely trust Carey's. They do not price gouge or take advantage of your lack of knowledge. Just good people, good service, and good prices all day every day...except weekends of course!

Excellent! Knowledgeable, reasonable, friendly service. So glad this company is here. A place with…read moreintegrity. I came away knowing more about windshields than I ever knew before. Thank you.

Above and beyond service and top quality work. Fair price. Got our car back on the road in record…read moretime. The best customer service experience we have had in 10 years living in Sussex County. Other businesses could learn from this guy. Wish I could give more stars. *****

Beware. Save your money and your ride. Overcharged me then couldn't even install the rims…read morecorrectly. Cost me $747.00 to fix his work. Could care less. Trying to blame the other shop. Stay away. Thank you Quicks Custom Baggers for fix what they could not do. Thanks James. I'll be sure to tell everyone I see to stay away.

Took my sportster there for a simple tire change James said he could handle obviously that was very…read moreincorrect this guy shouldn't touch a motorcycle period i now need a new rim the guy used a car tire machine on my wheel and caused severe damage to the wheel then instead of stopping there apparently he decided to flip the wheel over and destroy the other side as well anyone with any experience at all would have known better i didn't look at it till I was home a few minutes after leaving called immediately they had closed i drove back to see if id catch him no he was gone there was a kind young lady there who contacted him he immediately started back pedaling still while on the phone with the girl cause apparently speaking directly to me wasn't necessary by the end I was left under the impression I was to bring it back the next day during business hours which I was fine with, to let him see it and discuss it first off the damage is severe enough there is no possible way he installed that tire and didn't see the deep scraping and gouging he was causing then to play dumb and ask if its shaking or something i mentioned nothing about a shake i never went fast enough to know if it does i live nearby and town speed limit is 25 my concerne is the rim is now unsafe to ride on a couple of these gouges are a third of the way through the rim and very visible not something a so called professional would miss secondly he never showed up to work the next day when I called to see when a good time would be was told he would be in at some point and would return my call that call never came so basically I paid a schmuck $160.00 to change a front tire and ill need a new rim now which is far more than I paid him to destroy mine this guy's a slimy weasel and will definitely try and weasel his way out of anything you call him on definitely one of the most unprofessional people I've dealt with please do yourself a favor I can't speak on his car experience but under no circumstances trust this fool with you bike he is by no means a motorcycle mechanic ive been riding for around forty years and never had a so call bike mechanic destroy anything and give it back and play dumb like they had no clue what im talking about sorry for the long message just hope I save the next guy a huge waste of time and money after looking at some other reviews I guess I should be grateful it still runs and all the parts are still on it please beware of this place

Reached out to Jeff of Mock's Transmission after two other centers quoted me prices that seemed…read moreridiculously expensive. Jeff and his staff were professional, friendly, and accommodating. I am sure he squeezed me in, but he definitely didn't prolong anything AND I was able to forgo a car rental. His entire process (diagnostic, order, delivery, installation, drop off) was easy and very quick. The time and money Jeff saved me is greatly appreciated. My 2013 Yukon XL is back to running beautifully. Thank you, Jeff!

This is a bad news and more bad news situation. First thing to consider is that Jeff had a heart…read moreattack and after many years has made the decision to shut down the business. Actually - GREAT he can do that and all the best to him to recover and enjoy his retirement. That said - transmissions he and his son-in-law worked on that have experienced failures but still under his warranty - those people spending upwards of $3,000 and the work Jeff did failed - they got hosed! JUST PLAIN HOSED! Those people helped made Jeff rich - bit now I got a vehicle that cannot be driven.