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    Route 9 Auto Center

    3.0 (2 reviews)

    Services - Route 9 Auto Center

    Auto maintenance

    Oil changes

    Auto repairs

    1 More Service

    Routine automotive maintenance

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    1 year ago

    Great and honest service! They worked with me and fixed my car as promised! I highly recommend them!

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    9 years ago

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    Route 9 Auto Center

    Route 9 Auto Center

    (1 review)

    DO NOT GO THERE!! THEY MESSED UP MY TRUCK AND WONT FIX IT…read more I have a 1999 Ford F250 Super Duty Turbo Charged truck. After driving vehicle for several weeks, there appeared to be mechanical issues with the vehicle, so it was taken to Route 9 Auto on January 24, 2017 for an assessment and estimate for services needed. Route 9 Auto reported that the front end of the vehicle was damaged and would need repaired, which included replacement of front axle. Prior to completion of service on vehicle, Route 9 Auto also determined the brake line had been damaged during service and would need to be replaced as well. The total cost for this service was $1,507.47 Based on knowledge of auto service and front-end vehicle maintenance, Route 9 Auto should have also performed an alignment to vehicle due to replacement of parts associated with the front end of vehicle and overall wheel performance. After several months, there appeared to be uneven wear on the inside of front tires, which is indicative of need to have tires professionally aligned. Because of Route 9 Auto's failure to perform an alignment at time of service in January 2017, replacement tires were purchased on July 11, 2017 and were professionally installed, mounted, and balanced by El's Tire Center. Despite new tires, there appeared to be ongoing issues with the wheel alignment of the vehicle, so Route 9 Auto was contacted, and a secondary alignment was performed, at vehicle owner's expense, on August 2, 2017. Due to uneven wear on tires, it was requested by the vehicle owner that Route 9 Auto reimburse and/or assist in the purchase of new front tires due to damage caused by Route 9 Auto's failure to complete a proper alignment on the vehicle when serviced in January 2017. At this time, Route 9 Auto also determined that adjuster tubes would need to be replaced. These repairs were completed on August 2, 2017 at a total cost of $150.00 After several more months, the alignment continued to appear off balance and the newly purchased front tires again began to show uneven wear. Route 9 Auto was again contacted in late September 2017 in regard to ongoing issues with the vehicle alignment and uneven wear on front tires. At this time, the vehicle owner requested that Route 9 Auto purchase two new front tires for the vehicle as well as completing a proper alignment. This request was denied, so receipts from all previous services were obtained and a request was made for the owner of Route 9 Auto, Mr. Bob Lawson, to contact the vehicle owner to discuss concerns and identify possible solutions to resolve the current issues with vehicle, which occurred due to Route 9 Auto's failure to complete a proper alignment. Mr. Lawson contacted vehicle owner by telephone on October 26,2017 and cited that Route 9 Auto would not be purchasing tires for the vehicle but requested that the vehicle be brought to Route 9 Auto for full evaluation, with the request that shop mechanic contact Mr. Lawson once vehicle was assessed. On October 27, 2017 the vehicle was once again taken to Route 9 Auto, at which point, it was suggested by mechanic that the "vehicle has too many front-end issues and is unsafe to drive". Vehicle owner expressed concerns regarding the report that vehicle was "unsafe to drive" citing that there had been no previous indication that the vehicle had additional issues during prior services. Furthermore, all work, to date, on the vehicle had been done by Route 9 Auto only. When inquiring into needed repairs on vehicle, vehicle owner was referred to Blue Hen Spring Works due to Route 9 Auto's refusal to complete any additional service work to the vehicle. In order to get a proper diagnosis of outstanding mechanical issues on the vehicle, vehicle owner then contacted Downs Automotive to schedule a second assessment of any issues with the vehicle and to determine if the vehicle was unsafe to drive. The vehicle was assessed by Downs Automotive on October 31, 2017. After full diagnostic evaluation of the vehicle, Downs Auto determined that the vehicle was in good working order and "found no signs that the vehicle was unsafe to drive." Additionally, Downs Automotive indicated that the ongoing issues with uneven tire wear were directly related to improper alignment to the vehicle, which was previously completed by Route 9 Auto.

    From the owner: We are an Independent Automotive Service Center featuring quality ACDelco Parts. We offer vehicle…read moremaintenance, service & repair. Feel free to call or come by our location anytime.

    Boulevard Ford

    Boulevard Ford

    (32 reviews)

    Shout out to Obi our salesman when we bought our Mini Cooper!!! Great guy... he took care of…read moreeverything!! Very smooth process...

    Oh my God Preston runs the worst dealerships, went to the new dealership in December and January…read moreand ordered parts. There is absolutely no signage inside the building. I had to be directed to where to go. I thought because it was new. I went today through the service drop off location And it look like four service writers were just sitting there. There's no signage that said this is service. Writers are service at all. I go to the parts department. There's still no signage. There doesn't tell a parts department. It's just a desk and since the last time I was there, they got rid of two computers. Nobody mans the parts department any longer. You have to ring a bell. The girl comes out. I tell her I'm here to order the same parts that I ordered about a month ago for a Ford Mustang. Can you look up my name and phone number and she says she has no access to the computer. I said well does somebody there And the other parts person had also no access to look up parts that were previously ordered so I said this is ridiculous. I left the dealership and on the way home. I called the dealership left a message. I got a call back. I guess from the parts manager and she says oh yeah I have a note here to call You And she transfer me to an AI agent. That was absolutely no help. There is no customer service at this place and they don't care. The dealership looks like a spa not a dealership. I don't get why there's no signs to tell you where to go and when you're there What department you're standing in I don't get this and customer service is a joke so I called the 800 number for Ford and I reported it. I'll never go back to any of the Preston dealerships again.

    D & T Garage - Front sign

    D & T Garage

    (19 reviews)

    Yo, Adrian! Guess…read morewhat? My steering rack wheel bearing hub assembly is busted, and my wheel wobbles when I go over 70 mph. Bummer, right? But hey, my car is almost 30 years old, and this is the first time I've had this issue as the original owner. I'm not letting fear get the best of me. I want to make sure I don't break down on a dark, dangerous highway. Mirror, Mirror on the wall who is the most reliable and fairest mechanic in this land? D&T Garage in Lewes, Delaware, has been a trusted ally for over 11 years. They've come to my rescue multiple times, including when I needed a new alternator in December 2024 after a breakdown on Coastal Highway They're experts at diagnosing problems. They used dye to find the oil leak and figured out that the engine oil gasket was the culprit. They fixed it up and my car was running like a charm again. Jason, the mechanic, took the time to explain everything in detail, so I felt totally confident. The steering issue was a bit nerve-wracking, but Jason showed me how the tires had play in them and made me realize I had to tackle this problem head-on. They offered a fair price and replaced the assembly. During the process, they also checked my brake pads and rotors and fixed them up. I truly feel I'm in good hands with Jason and the team at D&T Garage; their trustworthiness sets them apart. they're the bEsT! Hasta la vista, D&T garage! (See ya next time) For those who haven't been here before, "May the force be with you!" I know exactly where to turn for my car maintenance needs!

    WAS a returning customer until two and half weeks ago, walking in and seeing grandson Chris is back…read more"running and being sold shop". Got an oil change, handed him my money he said "looks good" put my money in desk draw, said "alright see you next time" and walked AWAY! I was owed $14 in CHANGE! Last time i was there i paid in cash and The Lady Dawn Pulled Her Wallet Out Of Her Back Pack And Gave me my exact Change.... Driving By Yesterday Saw A New Sign Hanging Up "Wrenches" For This Garage... D&T Garage You Made A Terrible Mistake Selling Well Anyone Who Knows You Personal Giving It To Your Grandson Was The Beginning Of The END FOR YOU..... If Your Looking For A Garage To Rip You Off And Steal Money The This The Shop For You..... Dawn And Jason You Will Be Dearly Missed From This Shop!! Damn Shame!

    Route 9 Auto Center - oilchange - Updated May 2026

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