Large department store located in a spacious plaza across from a large mall. Plenty of inventory…read moreinside and has the typical assortment of products you would expect to find here. Brightly lit, well staffed and very peaceful to stroll through.

Small store. Looks big from outside. No Starbucks…read more Most personal care items under lock and key. Had to pay for a bag at the checkout

Great location and service. Greeted immediately, very friendly…read more Love the new location. Very clean. Very organized. I wish I had time to shop around.

I am recommending this business because I think refurbishing computers and equipment is a good…read moreidea. Also, the product I bought was reasonably priced and works fine. I wanted to get an extra wireless keyboard and mouse so I could have one at work and one at home and wouldn't have to carry them around. I asked about them in the store and was led to a plastic box that was filled with identical wireless keyboard mouse combos. I picked one out and asked where the chip was. This should have tipped off the clerk that I was not tech savvy. As I suspect many of there customers are not. She told me the toggle was under the mouse. I got the set home and did not see a toggle under the mouse (latter I found out she was saying dongle). I looked in the battery chambers of both the keyboard and mouse and did not see it. I called the them and was told to check the battery chambers of both the keyboard and mouse and once again I didn't see it. I was told that this would be a once in a lifetime that a chip was not with the keyboard. I brought the unit in and we looked in the keyboard battery area next. Then we looked we looked at the mouse and they pointed out a built in dongle compartment in the battery chamber of the mouse. I was never told there could be a built in compartment when I was in the store or later on the phone. I have since find some YouTube videos that explain where to find the dongle. This tells me I'm not that only one to have trouble finding it.

Everyone needs to stop going to Best Buy, Amazon or wherever and check out video only first!! First…read moreof all they deal with 6 tv brand names TCL, Sony, LG, Samsung, and Hisense. There's no ad so it keeps prices lower. Anyways stepped in here and fell in love with the Samsung S90F and snagged a great deal bundled with a sound bar. If you have a monitor or tv to trade in, they will give you a discount. 10/10 highly recommend.

I've been a customer of Video Only for decades. George was my first call for everything home…read moreelectronics related. An amazing guy and always took great care of us. He's since retired. It was time to update our home theater AV receiver and I thought I'd give Video Only a shot. Luckily I got Jerald on the phone and it turns out that he was super helpful and had exactly the unit I was looking for. He put together a very attractive deal for me and I now have a nicely upgraded surround sound setup. The reviews on the Denon models were spot on when it comes to ease of setup btw. Very happy customer here.

My phone is 5 years old and the phone no longer holds a charge for the entire day. Now that we are…read moremore dependent on our phones that ever, it's imperative you have a device with enough juice to get you though at least 8 hours before going into low power mode. Doing research, I found shops online that you could mail your phone to and they had the best pricing. My problem with that, was being without my phone for 7-10 days. When I started looking around on yelp, many shops had great reviews, but their prices were ridiculous. You can buy a battery for $25 on eBay or Amazon, it's a 30-minute service, So anyone charging you 3 figures is ripping you off. Especially when you consider as a business, you probably buy batteries by the dozen and probably pay closer to $15 each. Service took 45 minutes, cost me $80. I didn't have to mail anything or go without my phone for a week. Honestly, I only have one knock for these guys, they don't appear to want you in the store. I would have much rather liked to take a seat and wait for my device than be booted and asked to come back in 40 minutes. Funny enough, I had just grabbed a bite, had I known I couldn't wait, I would have dropped the phone first then grabbed my bite to pass the time. Either way, they get 5 stars. The price and service were as close to flawless as you can expect.

Very fair pricing and great customer service. Example is my recent purchase of Pixel 6a phone…read morewhich they did a complete upload to from prior phone including absolutey everything (much more than expected) as it was like I did not change phones. Then when I found battery was a bit weak they provided/installed brand new one for no charge. -Don

A few weeks ago, I had the situation in which my laptop was not recognizing my charger while I was…read moreworking. I called Dell & they immediately jumped to me needing to mail my laptop to Texas for a week where the rep was convinced that my "starboard was corrupt" when she did not run any diagnostics on it yet my laptop would "need to be wiped". I didn't trust it & chose to take my laptop in to get it looked at by Renton Computers. I paid for them to run diagnostics to see what the matter was & heard back from them the next day that it was actually the laptop charger. I ordered one via amazon & i was back up & running in no time. Highly recommend them, they're quick and reasonable with great communication (they submit an email to you with a link to monitor and reply or ask questions from them). Theres also text alerts if you opt in!

Note: new location just north of McLendon Hardware. Stopped in with my dead laptop and the tech…read morehad it up & running in minutes. Very impressive service and I will return for help when needed.

I recently posted a review for Waves of Olympia. After enduring a decade long harassment from…read moreCarToys, I thought it would be a public service to leave detailed reviews for my experiences not only to inform you of what to look out for, but to ensure CarToys is aware, that they chose the wrong person to underserve. My story starts in 2013. I recently bought a used vehicle to commute to work and since it was a decade old at the time, it had the original factory cassette deck. Nobody was rocking with Cassettes in 2013, CD's were still the standard and Bluetooth was just coming online to pair your phone. I waited for one of CarToys Free Installation events to maximize savings. The salesperson showed me several deck and explained the differences and I selected an Alpine deck. I didn't expect them to be able to install same day, so I wasn't prepared. I scheduled to have the installation done 2 days later and returned. I'm no stranger to stereo installation and again back in 2013, single din decks were standards, so installation or a head unit swap in most cases was an hour, but no more than 90 minutes. After being there a couple hours, I asked for an update, because I could see my car in the shop, but no one was working on it. I got the runaround for about 45 minutes, then the salesperson told me. He had put my name on the deck with a sold sticker, but someone took it so they didn't have a deck to install. I explained that was theft. I paid for something, it belonged to me and you sold it to someone else. There was an upgraded deck by Alpine, pretty much the same unit, but with a small power boost. I requested that be installed at no additional cost. A conversation took place with employees, and I was told, someone would drive to another location to get the deck I paid for and they would install it. About 90 minutes later, someone returned with the deck and about an hour after that the install was complete, so with some rough math. An installation that should have taken about an hour took 6. My entire evening was shot, and I had just enough time to get home and go to bed. The power on the stereo cut in and out and it kept dropping the Bluetooth connection. I came back to CarToys that weekend and the shop manager told me everything looked good and maybe there was an issue with my car. That entire week, the issue persisted, but I had no other issues with my car. I checked with two independent stereo shops in the area and both refused to look at my car, they both said Southcenter CarToys had a reputation for sabotaging customer cars and they didn't want to pulled into that drama. At that point, I decided to go to Bellevue CarToys, I had used them in the past without issue and it's Bellevue. You don't play with Bellevue Resident's, because if they don't have an attorney on retainer they will certainly hire one. When they inspected my car, they asked if I tampered with the installation. Confused, I asked what they meant, and the installation manager showed me the deck and there was a clean cut through installation wires. I laughed and said, no way would I do that, he said "Sabotage", and it was clear to me they were aware of the reputation of Southcenter. I told him that there was a pair of wire cutters on the passenger floor. They aren't mine. Southcenter left those in my car after the installation They took photo's said they would request an investigation and scheduled me to come back to have everything inspected and reinstalled. I didn't hear anything, so I called the CarToys office, I couldn't get anyone on the phone for two days, so I drove down there and camped in the lobby. When it was clear I wasn't leaving a gentleman invited me in. He was a Regional Manager, and he listened to my story and also advised that he had heard from Bellevue and that he had provided instruction to another manager to resolve my issue, but it was clear this person had not followed through. He did mention that an investigation took place at Southcenter and although they admitted no guilt or liability, he assured me, several people who were employed during the time my installation was done were no longer employed by CarToys. The manager he put in charge did not follow through with me and a couple weeks later I had to camp out in their lobby again. This time, when he came out. He apologized again and told me to go directly to Bellevue and I would be taken care of. So many awful things here. I have no idea why anyone would behave that way. It's been more than a decade and I'd assume no one that worked there in 2013 is still there, but as I review other locations, everything circled back to Southcenter, so feel free to check out my entire CarToys review series. Other location involved in my experience are Bellevue, Issaquah, Burlington and Federal Way. Totem Lake was also involved but that location no longer exists, so it can't be reviewed.

Super grateful for Ben. It took 3 attempts to get my car detailed before it was honored. The first…read moretime we called to see how long it would take, an hour before the scheduled appt. The guy that answered said, "oh ya. I was just about to call you. We had a bunch of call outs and need to reschedule you." So we rescheduled for the following week. Show up. Not actually on the books and can't fit us in. Finally week three the car gets detailed interior and exterior. It looks so much better. Ben was so kind and helpful.

After being told my amplifier couldn't be repaired by the manufacturer, I thought I was out of…read moreluck. This shop proved me wrong in the best way possible. They fixed it like new and exceeded my expectations. The staff was knowledgeable, friendly, and truly skilled at what they do. My system is back to sounding amazing, and I'm beyond grateful. If you need reliable, top-notch electronics repair, this is the place to go. Highly recommended.

You cannot do better! This guy knows what he is doing. He is honest and trustworthy. Notice how…read moreratings under a full 5 Star are almost non-existent. That should tell you something. He doesn't charge the market rate, he charges a fair rate and he gets things done in a more than reasonable time. That's been my experience as he has fixed three high end audio equipment pieces for me in the last year.