Lilly did my eyebrows and eyeliner. I get complements from everyone. She is sweet, impeccable to…read moredetail and does great work. Going back for my lips!

Lily did my permanent eyeliner and it came out so beautiful! She is the best, trust me I did months…read moreof research before choosing and I could not be happier!

Torrie and the Dollface experience was a 10/10. The atmosphere, vibe, and aroma were very…read morewelcoming. Torrie is a master in her craft. I received micro-needling and laser rejuvenation. It was the first time I had received these services, and my anxiety was making my feet dance in place. Torrie explained all of the steps, and she was very patient with me. Her warming nature, humor, and emotional support blanket got me through, and by the end, I was relaxed and still. My face looks and feels amazing! Hasta la vista, sun spots and uneven skin tone. She also recommended some magical products that are enhancing my services! I will be back ASAP, if not sooner.

This review is a long time coming. I came here during the summer for microblading with Kym. I had…read moreover tweezed my brows over the years and they looked too sparse and uneven for my liking. Kym took her time mapping out the shape and picked out the perfect color that matched my natural brows exactly. I was going for a natural look and Kym delivered. I really love the shape she gave me. The place is super cute and I feel pretty just going there because of how nice it is inside. I would highly recommend Kym and Dollface if you're looking to get your brows micro bladed!

I had a terrible experience at the Danvers location, I feel like I can't get through this without…read morecrying. On Monday 5/9 I went for my touch up appointment. I had been a micro blading model for a student and had a follow up with someone else. My original appointment was at 2. I drove 45 mins, got there on time and was told 5 mins past my appointment start that the student they scheduled for my touch up wasn't coming in. They offered to start 40 or so minutes later when a different student arrived. I begrudgingly agreed because I was already there and I was reminded appointments were hard to come by. Finally about an hour went by (3pm) and they were ready. I told them I needed to leave by 3:45 latest to get my children from daycare and they assured me they could do it (my first mistake I should have known doing such procedure rushed is probably not The best idea). Anywho long story short... I'm on day 10 of healing and my brows look terrible. I lost Almost all my natural brow hairs on one side and the ink is barely even visible (it's this strange gray ash color). I went to see another PMU after being brushed off by the staff at Pigementa as if it wasn't a big deal. The PMU I saw said she believes the artist went too deep and damaged my hair follicles and that's also why the color isn't as strong. The reaction and nonchalant responses I got from Pigmenta was concerning. They basically brushed me off and told me there's no way they go too deep. Well, I believe it to be true - so beware!!!!

One of the worst experiences of my life, I thought I was going to lose my eyesight in my right eye…read more She put some kind of drops in my eyes and they immediately started burning. She told me in a minute I wouldn't feel anything because they were new it was numbing drops. She had done permanent eyeliner on me before without using drops but for some reason she had numbing drops. I never felt the pain while she was puncturing my eye until the drops wore off. I thought I was going to die! I was brought to the emergency room by my daughter and transferred to Mass. eye and ear because the damage was too much for the hospital that I was first brought to. I told Julia what was happening to me and she begged me to come back and let her look, so my daughter brought me back there first. She then proceeded to say I had a minor abrasion and maybe I should go to the hospital just for safety. After that I didn't hear from her in 3 Days. She told me I was being dramatic I ended up being out of work for one week in severe pain. If I could give her zero stars I would but it makes me give her at least one star. I would never recommend her again for this type of service. I wish I could upload the picture of the cut lines and punctures she did to my eye Julia did not care about my health and well-beingShe's in it for the money

Review by Dalia, Jennifer, and James: Revere, MA…read more Written by Dalia Being at First Lash & Brows is, for me and my Mom and husband, like the feeling of "going home." I adore Lily (the owner), Daniela, Dulce, and the rest of the beauty specialists and staff members who work there. Also, the work that they do there is so professional and, quite frankly, the results are completely phenomenal (and better than at ANY other spa I have EVER been to, including for eyebrow services (wax, shape and tint, & lamination) and eyelashes (including lash extensions and also eyelash "lift, curl and tint," which is MY personal favorite service for my eyelashes b/c Lily and Daniela make my eyelashes look long, dark like my hair, and simply stunning for up to 3 months, during which time I don't need to do anything to take care of them!) And don't even get me started on the FACIALS by DULCE and the MAKE-UP TATTOOING by LILY! Firstly, the facials are the best ones Mom and I have ever had. The "platinum facial" is my favorite. It is a hydrofacial with lymphatic drainage--it cleans the skin extremely deeply ( removing all dead skin), hydrates more than you could ever get with a regular facial, and includes a soft/gentle chemical peel to brighten the skin and remove dark spots. And best of all, this facial removes puffiness and swelling from the face! I could not believe how much less swollen my face was (after only the FIRST Platinum Facial with Dulce). First Lash also offers "express facials" if you're in a hurry, and yesterday I had a dermaplaning facial, which was wonderful! I looked and felt like a completely different woman than the one who had arrived at First Lash earlier that day. Lily did my eyebrows yesterday as usual. I had a "wax, shape and tint," AND Lily also did my eyelashes for me (a "lift, curl, and tint") & she did an absolutely INCREDIBLE JOB. And her room is such a beautiful and comfy space. She even covered me up with a cozy blanket when she saw that I was feeling cold. She notices every last detail and that makes each person's experience tailored, personalized, and customized based on his/her needs. This is not a "one-size-fits-all" place-- the OPPOSITE. You will feel special from the moment you walk through the doors at First Lash & Brows. Guaranteed. I won't let anyone else touch my eyebrows except for Lily! Dulce does my Mom's eyebrows, and she loves the way Dulce does her eyebrows. You have the flexibility as a customer of having the person you want doing your services! And Daniela does my eyelashes beautifully too, just like Lily does! You cannot go wrong with ANY of the specialists who work at First Lash, actually. They are so well-trained and so excellent at what they do. Lily, the owner, has also spent so much time and energy making First Lash & Brow an oasis of peace, care, and comfort. I would stay there all day if I could-- every day!--simply because of the serene atmosphere and comforting touches. All of that comes from Lily, who has taken her business to the next level, that's for sure. Lily specializes especially in eye make-up tattooing. She tattooed my eyeliner on 3 years ago and it looks spectacular to this very day. It looks exactly the same as if she had just done it yesterday. Lily also did my "fairy lips" 3 years ago, which is a lipstick/lipliner tattoo. Lily helped me to choose the right color for my skin tone, and to this day (3 years later), when I wake up in the morning my lips have that gorgeous natural pinkish color that makes me look (along with my eyeliner!) awake and "ready to go"-- even before I get out of bed to wash my face! I did not do the tattoo-ing on my lips and eye-liner until I was 46 years old, and I wish I had done it sooner. It makes me look younger and more beautiful than ever. All of the services that First Lash provide are done so very professionally and to perfection. And since so few things in life are perfect, it amazes me at how "perfect" Lily (the owner) and her staff, especially Daniele and Dulce, make their customers LOOK and FEEL when they leave their doors to come home. I feel like a princess after my various treatments there! First Lash & Brows has a gorgeous waiting room, too! My husband commented on that just yesterday. They have water bottles, soda, etc. in the fridge, and snacks for you to nibble on, too, should you suddenly have a craving for that! First Lash & Brows also does men's facials. My husband James has had one with Dulce and loved it. In fact, he wants to have a facial again the next time we go there (in March!) Once you start going there for all of your skin care needs, you will never want to go anywhere else. Lily and her staff are extremely knowledgeable about skin care and sell various products there as well. The last products I picked up were an "eyelash cleanser," which I just love; as well as a moisturizing sunscreen. Both were very high quality products. Go! ENJOY!

Wonderful staff and excellent service by Lily! She is an expert and listens very carefully to her…read moreclients. I highly recommend her.

WOW! So impressed. I was so scared based on everything my friends had told me about waxing…read moreexperience in general, but Regina was incredible. Honestly, I was laughing because it was ticklish sometimes. The only thing that was a little tougher for me was the eyebrow threading, cause I've never done that before, and my skin is thinner there. But she did a stellar!! Job, so worth it. Regina was so expert at everything she does and just a really lovely lady in general. I knew I would feel embarrassed getting waxed, but she made it feel really comfortable and welcoming and honestly at some parts meditative. I would highly highly recommend going, there's a reason they have customers for years!!

Rejina is SO talented!! She takes the time to make sure your brows are perfect. And the head…read moremassage she gives you after shaping your brows is beyond lovely! The salon is super clean and calming and she is always on time. 10/10 experience

I had combination brows done by Lucy and I absolutely love the results. Lucy really took her time…read moreto map out the eyebrows and included me in every step of the process asking about the shape, color and size. She thoroughly explained the after care which is very important and gave a QR code to scan to download the instructions. My brows lasted a year and a half before I decided to go back for a touch up and they didn't turn a weird color. I would absolutely recommend this place for anyone looking for permanent makeup.

SO HAPPY WITH MY BROWS :)…read more (I got the ombre powder brows) Lucy was so accommodating and skilled as an artist! I LOVE the shape and color of my eyebrows, and she was so sweet when we had to reschedule because of a snowstorm. I wasn't the best customer because I wasn't prepared at all with photos or exact descriptions of what I wanted (I had no idea!), but she used her judgment to create the shape and everything, and I couldn't be happier. Thank you!! No more spending 30 min getting my eyebrows even every morning!!

Jessica is by far the BEST at her craft. She has an innate ability to know exactly what her client…read moreis looking for. I have Vitiligo, which I've had for more than 30 years. Unfortunately the pigment was dissolved from my lips due to this disease. I've been so self conscious about it for decades. Jessica added beautiful pigment back into my lips that looks so beautifully natural. You'd never know my lips were blushed!!! This is incredible. If you're ever interested in getting yours done by Jessica, do it!! She is life-changing!

Jessica has a beautiful eye for aesthetics, symmetry, and balance. She is so wonderful and easy to…read morework with and will ensure you leave the studio loving her work. I have had my eyebrows microbladed by Jessica for the past 2-3 years, and they have always healed and faded beautifully and responded perfectly to touch-ups. I am very picky and only trust Jessica.