1. Kelly's Beauty

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    Boston, MA

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    Kelly's Beauty

    4.8 (189 reviews)
    Open • 10:00 am - 6:00 pm

    By appointment only

    Updated 2 months ago

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    Response time

    20 minutes

    Response rate

    95%

    Services - Kelly's Beauty

    Acne treatment

    Anti-aging

    Pore cleansing

    Kelly's Beauty Photos

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    Recommended Reviews - Kelly's Beauty

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    Reviews With Photos

    Annie C.

    I'm back after 5 years! Her new place is much nicer and she's gotten some new machines :) Kelly's beauty has definitely helped so much with my skin. She got rid of my acne along with some spironolactone and healed the scarring. Im now doing the hydrating facial for dry winters and I'm guessing I'll do the anti aging facials in a few years

    Lobby of building
    Melissa P.

    I've had one facial before and it was on a cruise - full of chemicals and made me feel like my face was going to burn off. I was hesitant to try anything again but a good friend of mine recommended Kelly's Beauty and I'm so happy she did. If you're going for a super luxurious spa experience, this is not it. Although you'll still receive a calm and soothing ambiance at Kelly's place, coming here means you want the REAL DEAL. Kelly showed me the dead skin and blackheads she cleaned off of my face and immediately after her work I've never felt my face so smooth and clean. Kelly recommended the microdermabrasion and facial which is what I did. Price is reasonable especially when compared to prices in the city at-large. It's cash only so please plan accordingly. I scheduled another facial a month out and can't wait for it. Thanks Kelly!

    Lobby area to get up to Kelly's suite

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    24 days ago

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    2 months ago

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    6 months ago

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    16 days ago

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    14 days ago

    Very good, clean and relaxing, very welcoming and very nice person. Nice nice nice. Loved my facial

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    1 month ago

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    2 months ago

    Kelly is very patient and her space in Newtonville is calm. facial was thorough and gentle.

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    1 year ago

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    9 months ago

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    10 months ago

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    6 months ago

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    4 years ago

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    7 months ago

    Had a great facial with Kelly! It was so relaxing and my skin felt amazing after. Can't wait for my next visit.

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    10 months ago

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    2 years ago

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    11 months ago

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    6 years ago

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    2 years ago

    Loved my services Here I had a pedicure done was really lovely, and staff are great here too booked appointment for my mani Next!

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    2 years ago

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    3 years ago

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    3 years ago

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    5 years ago

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    2 years ago

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    8 years ago

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    4 years ago

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    3 years ago

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    3 years ago

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    3 years ago

    Loved my experience here. Rly clean space and she was super thorough getting out my whiteheads. Will come back ‍

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    4 years ago

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    4 years ago

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    Page 1 of 5

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    Ask the Community - Kelly's Beauty

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    G.M. Collin, Farah

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    Any questions, please call Kelly 617 893 1236 or text her. Thank you.

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    Review Highlights - Kelly's Beauty

    “My first experience with Kelly was when I brought my mother to her for a basic facial.”

    Mentioned in 4 reviews

    Read more highlights

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    MiniLuxe Seaport

    3.2(140 reviews)
    0.7 mi•Waterfront, South Boston
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    I have been a customer of this salon for over six years, and I am honestly shocked by how little…read morethat loyalty meant when I made a scheduling mistake. I accidentally booked an appointment for the same day, just 10 minutes before the appointment time, when I had intended to schedule it for another day. About an hour later, I received an email informing me that I had been charged a $57 no-show fee. The most frustrating part is that it was clearly an honest mistake. Who intentionally books an appointment 10 minutes before it starts and then doesn't show up? The timing alone should have made it obvious that this was an accidental booking error. As soon as I realized what happened, I called and explained the situation. I wasn't demanding a refund. I simply asked if the $57 could be applied toward another appointment that I was willing to book immediately. Considering I had been a loyal customer for more than six years and spent hundreds, if not thousands, of dollars there over that time, I thought this was a reasonable request. Instead, the answer was no. I was told they had called and texted me, at the start of the appointment, but I never received any calls or text messages. I followed up by emailing both the salon manager and corporate office, hoping someone would take a second look at the situation and use a little common sense. I have not heard back and at this point decided to just put this behind me. What disappointed me most wasn't the $57 itself. It was the complete lack of understanding, flexibility, and appreciation for a long-time customer. Businesses make exceptions for loyal customers all the time, especially when a mistake is clearly unintentional. This salon chose not to. To add, I have never not showed for an appointment on all the years I have gone to them. And unfortunately, this isn't an isolated concern. I later learned that the company has also faced public complaints and legal action regarding failure to properly pay employees for sick time and other labor-related issues. That, to me, only reinforces the same pattern: a business that appears to prioritize strict policies and profit over both customers and employees. This experience confirmed what I've felt for a while: customer service is not a priority here. Policies seem to matter more than people, and there is little interest in building long-term relationships or treating either clients or staff with fairness and flexibility. After more than six years, I will be taking my business elsewhere. There are plenty of salons that value their customers enough to show a little grace when an honest mistake happens--and also treat their employees with basic respect. Unfortunately, this is not one of them. I want to emphasize I have never not shown up for an appointment all the years I have been a customer. In my conversations with local friends, I think many seaport residents fall into the same pattern of going back to this location due to proximity and convenience. However, they have all had the same experience of inconsistent quality and customer service.

    Me time is very important. So right after my haircut, I then made an appointment for a manicure &…read morepedicure. Walking up and down Seaport Drive, I would always see this really cute nail salon and always wondered how nice it would be to just try them out one day. A well established business can be reflective on the way their restroom looks and also how clean it is. Winter's in Boston is freezing cold, one of the coldest temperatures I've ever been in, and I really needed to use the restroom before starting my hands and feet. But back to the services, it was excellent! Exceptionally clean facilities, well decorated shop, prices are reasonable too. As usual, the pedicure was done first, followed by the manicure. It seems that there is a nice flow of customers/clients who frequent the shop. There are more services available than nails. They also do brows and lashes. Besides walking out with clean hands and feet, you're always treated with a light hand and foot massage. I'll be sure to come back again in the future!

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    Nurture Salon and Spa

    Nurture Salon and Spa

    4.5(88 reviews)
    1.9 mi•South Boston
    •$$

    Great atmosphere! Pricy, like every other salon nowadays!! I got a partial foil and cut (plus…read moreToner). Came out to $300+. The stylist I saw was Kathleen, I believe?! And although she couldn't see the vision of what I was going for, she nonetheless, did a very nice job and it still came out looking beautiful. I would definitely recommend this place! Oh, and also, I was 15min late, and she still took me, which I'm extremely grateful for!!!

    I had an absolutely TERRIBLE experience here. I asked for a full highlight to lighten my already…read moreblonde hair but instead, it was toned darker than when I walked in. When I voiced my concern, the stylist decided to strip the toner and all color -- including my natural color from my hair. This completely removed all dimension and left my once-beautiful blonde hair orange and yellow. No professional stylist should ever resort to stripping color like this. A few glosses could have easily corrected the tone -- and that's exactly what a far more qualified salon did afterwards. To make matters worse, after seeing the damage, they still suggested I come back in for a highlight... as if further bleaching on already stripped hair wouldn't cause serious harm. Anyone with basic color knowledge knows that would completely DESTROY the hair. I didn't have time to cancel the appointment, and I was STILL CHARGED for the service that left my hair DAMAGED. I left with broken strands, lost years of carefully maintained color, and a completely compromised hair texture. Some of the stylists here clearly lack the experience needed for proper color treatment. PLEASE do yourself a favor and stay far away. This was disappointing, frustrating, and deeply upsetting.

    Photos
    Nurture Salon and Spa
    Nurture Salon and Spa
    Nurture Salon and Spa

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    Kelly's Beauty - skincare - Updated October 2026

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