Lily is phenomenal with brows. It's super clean, friendly staff, can't recommend enough!read more

Spa had complimentary mini cupcakes and champagne to sip on while waiting in the front. Got a one…read morehour massage and on hour facial. Facial was so relaxing I did indeed fall asleep, which was good and bad because that's how magical my aesthetician was but then I wasn't able to enjoy all the creams etc she applied. At first I thought the massage wasn't going to be effective bc it felt like she wasn't getting the knots out, but that's a testament to her skills because after I felt so loose and better than I had after my most recent massage at a different spa.

I was just thinking about how grateful I found Gina because I LITERALLY get a compliment about my…read moreskin almost every week... I swear I'm not exaggerating. I work in a sales environment where I train fresh grads/mid-twenty year olds and they always think I'm at most 28 years old.... I'm not :) Gina is still the best and I still make the trek to see her from the city because there's no one better than her. My skin is flawless because of her and have to book my appointments at least 4 months in advance because her schedule fills up quick.

Gina deserves all of these 5 star reviews!!! I had my first waxing appointment with her today,…read morescheduling was so easy (online for waxing, contact her directly for facials) and the results are 5 star! She is so nice and welcoming, I have been having them for years but if you are new to waxing, you are definitely in good hands.

Karen is the freaking best! Seriously this was the fastest, least-painful, most thorough, most…read morepleasant Brazilian I have ever had!! I have had many Brazilians, good and terrible, so I know what I'm talking about when I say this one was THE BEST. I am definitely coming back. The entrance to the building is a little odd, but get over it, it's worth it.

Could not recommend Karen more. Not only does she provide fantastic service, but she made the whole…read moreexperience so comforting and easy. As a first-timer, I didn't know what to expect, and she could not have made the experience easier. From the minute i walked in, I felt like I had known her forever and the process was seamless. Highly recommend. Could not say enough good things.

I had read the waxing reviews and wanted to share that I had a fabulous experience! My was my…read moreesthetician and she was extremely careful, quick and as painless as a bikini wax can be. The salon is extremely clean and professional- and the wax was always a perfect temp. Request My for your lady part waxings - she is GREAT!

Absolutely unprofessional. Miniluxe cancelled without any communication an appointment for a…read moremani-pedi just before my son's wedding. I went to the Chestnut Hill location just to find that the shop was under renovation. They could have easily informed me so I could book the service somewhere else but they not only confirmed by email the appointment but when I complained with the customer service did not even bother to respond. Utterly disappointing.

I booked a waxing appointment shortly after they opened, and had not been to any of their locations…read moreso I was looking forward to checking out a new one. The woman at the front desk was nice, so I do have one positive memory! It started out on a strange note, the girl who did the waxing just came out of the back waxing area and waved me in; someone else was waiting so I wasn't exactly sure if she meant me at first? One of my BIG pet peeves is someone not introducing themself (and welcoming them to a brand-new location), and that was the case here. Worse than the "just a wave, no introduction" was the actual wax itself: forget about the usual going home and needing to pluck a few hairs (emphasis on FEW); in this case, I went home and looked around to find someone who did "patch areas" AND could get me in quickly because there was an entire section that had not been waxed!!! It didn't occur to me to LOOK before I got dressed, but now I know I should check out the handiwork before leaving. That was another $20 added on (as well as the time of finding someone and going to the appointment), so it definitely wasn't a great experience!

I've been going here for some time and just getting the basic facial. Its really well priced,…read moreeverything is clean, overall I really liked it. They have periodic sales where you can buy a package of multiple facials. Its nice to be able to come in for a facial that's reasonably priced and they have an online booking system which is convenient. I have not done any add-ons (so can't comment on them); just the basic facial. My esthetician has been Caitlin. They also have plenty of weekend appointment slots if you book early ahead of time.

Catherine is the absolute best. Every time I come here, I get a get a great laugh as well as an…read moreawesome wax. She's very friendly and genuinely cares about her clients and what's going on in their lives. As far as estheticians go, she's the perfect package: a great conversationalist who can somehow distract you from the fact that you're getting waxed! (Seriously, it's wizardry.) It's refreshing to be in a spa/salon setting that's so body positive and feminist. Holiday has the cutest decorations, too. I've also gotten a facial here, and LET ME TELL YOU, it did not disappoint! As long as I'm in Boston, I won't be going anywhere else for waxing/skin services.

First time coming here after it being recommended and it definitely did not disappoint. The staff…read moreare all very friendly, knowledgeable, and explain the process really clearly which I appreciated. Having spent many visits at other health & spa places trying to find a good place on the cheap, I gave up wasting my money on subpar services. If you're looking for an overall excellent experience, I can wholeheartedly say you absolutely get what you are paying for at Holiday

Cannot recommend Moon enough. She is the best. I love the results of getting my nails done but have…read morea hard time tolerating the process. Moon is consistently patient and thorough with a manicure (and a pedicure!) and the results are always excellent!

Julia is absolutely amazing! She is incredibly detail oriented and takes so much pride in her work…read more Every appointment is a great experience because she is always positive, friendly, and genuinely cares about her clients. She takes her time, pays attention to every detail, and consistently delivers outstanding results.

Hands down best waxer in town! CHRISTY IS HIGHLY SKILLED!…read morePAINLESS waxing! She knows what she's doing, professional & respectful. Been coming here for a few visits, Deya (front/receptionist) is always eager to help, she is patient and polished. You cannot to wrong with CHRISTY she's experienced, first wax is either half off or FREE.

Today i experienced by far the WORST wax I've ever had in my life. One thing I've always notice…read morewith this wax company is whenever your regular waxer has to cancel on you, they ALWAYS give you someone that isn't the best and the experience is never good. I've been getting waxes for 3 years now and 2 with this company. I've never had to tell a waxer to stop what they are doing mid wax because the pain is that unbearable. Literally to the point of me crying my eyes out. What pissed me off is the girl that waxed me told me my pain is coming from my hairs being too long. I instantly knew that was BS because I've gotten waxes looking like a bear on the wax table multiple times and NEVER HAS IT BEEN THIS UNBEARABLY PAINFUL. I could also tell she either wasn't trained well or didn't have any experience because she focused on one area of my body vs bouncing off body parts like a waxer would normally do. She focused on my Brazilian area for about 30 mins continuously applying wax over and over again. I asked her if my skin was red or bleeding and she told me no, but the moment i sat up to look my whole Brazilian area was very red and bumpy from the pain and amount of time she went over it. Normally when someone is doing a Brazilian on me, it takes about 5-7 mins if that. I've never experienced a wax session this bad. And on top of all that, she couldn't finish because she felt uncomfortable to do so with is understandable, but the fact that i am literally getting on a plane to Mexico tomorrow is a HUGE inconvenience to me! Now im forced to shave the body parts she didn't get to. I haven't shaved in 3 years because I am a consistent waxer. The fact i have to shave the rest is utterly disappointing and frustrating. I am beyond upset and lost for words at my experience today.

I received an email from EWC out of the blue with details of 50% off all services through the end…read moreof the year. I had been to a location in Washington DC several years ago, and haven't heard from them since, so this must have been fate! I have had so many bad waxes in the last two years, but decided to take one more chance and booked online with Jenelle (based on a couple of reviews on Yelp). My appt was at 9:15 on a Saturday morning, so there was no wait at all and the salon was quiet. Jenelle is really nice and did an AMAZING job - not one single stray hair for me to tweeze (which is not a problem for me, but I have left a few visits elsewhere practically needing to go somewhere the next day... no exaggeration) and no wax residue on me either. If you have ever had wax stuck to you the next day that just will not come off, you know how exciting this was for me! Payment was quick and easy, they allow a tip to be left on your credit card, but I like to give cash. Thanks Jenelle, and see you next time!

I had eyebrows, upper and lower lip, and chin done last Sunday. The technician had a nice demeanor,…read morebut her technique left me with sores (that soon turned into scabs) on my lower lip and eyebrow area. Instead of using a single swift pull, this technician (Sheila) used a series of small pulls, which I believe led to the sores. But I'm not sure about that. What I can say is that I'm in my mid-50s, have been waxing for decades, and have never been left with sores/scabs. So this issue is distinct to this visit to EWC in Brookline, MA (and I've been to several others in the area). Additionally troubling is that I wrote a note to EWC stating the above to no avail, even offering to send them photos that I'd taken. Not only did no one contact me, I know they received my complaint because I got a follow-up survey inquiring as to my satisfaction regarding the efficacy of their follow-up. Incredible! You can't make this stuff up. I've even checked Junk, thinking "surely not, surely *someone* would have written back; maybe it went into the Spam folder." Nope. Non. Nada. Anyway, the woman at the front desk was lovely, friendly, chatty, and very welcoming. Despite that, unless I want more scabs, returning to this EWC seems unwise and so I won't.

I have been here several times now. Service is quick, staff has always been friendly, and they do a…read moregreat job. Eyebrows cost $15 total, which is pretty much expected for the Boston area. I have always been happy with the end results. With covid going on right now, they have taken great measures to help keep customers and staff safe. Appointments need to be made in advance. Staff wears gloves, sanitizes the chair, masks are required, staff is masked up, and they wear a face shield. I definitely recommend coming here and I will continue to be a regular customer.

I've had Asia every time, she is a sweetheart! Will not go anywhere else. Does such a good job!!…read moreIve gotten my eyebrows threaded & tinted for quite a few years and she is the best I've been to, thank you Asia!!!