Karen is the freaking best! Seriously this was the fastest, least-painful, most thorough, most…read morepleasant Brazilian I have ever had!! I have had many Brazilians, good and terrible, so I know what I'm talking about when I say this one was THE BEST. I am definitely coming back. The entrance to the building is a little odd, but get over it, it's worth it.

Could not recommend Karen more. Not only does she provide fantastic service, but she made the whole…read moreexperience so comforting and easy. As a first-timer, I didn't know what to expect, and she could not have made the experience easier. From the minute i walked in, I felt like I had known her forever and the process was seamless. Highly recommend. Could not say enough good things.

They are so nice here!!! They take walk ins and provide great conversation! Any questions you have,…read morethey are happy to answer and take their time with you specifically, never rushing. As a man, it can be iffy walking into places I don't typically frequent or know anything about, but I wanted a sport pedicure for men advertised on their menu! This pedicure was truly excellent, my tech provided an excellent massage and repair of my toenails and was very attentive to my comfort and making sure I wasn't in any pain or discomfort. And they have great massage chairs, a nice bathroom, and provided hot green tea! Overall, you cannot go wrong here, their service and pricing was just unmatched! :)

Sad to write this because the ladies working were sweet. However, I called before I went and the…read morewoman who answered the phone barely let me get a word in edgewise, causing there to be a considerable price difference for the service requested. She wasn't even very pleasant about the mix up. From that point, the experience improved, but this is definitely something I would want to be forewarned about.

Ok now so like 15 years living in Boston and I'm still coming here. Monica is seriously my favorite…read moreperson and I'm privileged to be her friend. As such, I'm forever a loyal client. If I get my face waxed somewhere else (when she's on vacation), it's always a meh wax. If I get my hair cut somewhere else (if I'm too impulsive and go somewhere closer to where I live) , it's meh and overpriced. So I continue to come. My son also loves her and only wants her to cut his hair. Here are some hair transformations I've had within the last 2 years. The most recent was today - pink, purple, blue. Monica is patient with my crazy ideas especially since I can't make up my mind. But my hair always looks amazing. I have never gotten so many compliments on my hair until I've started to go crazy with the colors!!! Her prices for everything are more than reasonable. You won't go wrong with this lovely person!! Love you Monica!!!

Runnnnnnn omfg run, so bad, worst hair cut I got my entire life for 40 bucks, please don't come…read morehere, dude don't know how to cut hair, he just shaved my head when I asked for a fade, dude's hands were shaking when he was using the shavers

I went to check this place out today for a wash, blowdry and flat iron. There was only a very short…read morewait even though today is Saturday, and there was a parking lot. You make appointments by texting them, which is unusual but not inconvenient in any way. Rafaela honestly did that. Straightened my hair like it was her god given purpose on earth. Got my confidence up 100 points. Hair so soft I been petting it for the last 2 hours. I was so happy with it that I hugged her when she was done lol. And since they're in the same lot as a cvs, I was able to pop over there for some oils and dry shampoo afterwards. They're small but definitely come check them out, they do a great job.

I came here as a college student looking for a great hair cut that wouldn't break the bank and got…read moreexactly that. I've been seeing Oscar now for the past year and a half and I have never gotten a bad hair cut from him. I come ready with a pic of what I want each time and he always gets it right. The rest of the staff are very friendly too and always happy to chat!

Went here for my first haircut after COVID shutdowns. I was slightly nervous about this but the…read morewhole process put me at ease. Douja is the only stylist that works here, services are appointment-only and appointments are scheduled with disinfecting time in between, so she and I were the only ones in the shop, and she could do her work just as well with both of us masked. The haircut itself was great -- I used to go to Douja when she was at Sublime Salon in Cambridge and I instantly remembered why. I'm a guy so I don't have the language to tell someone exactly what to do. With Douja I can just tell her how long I want it, maybe tell her about some terrible haircuts I've had while she works, and she's competent enough to handle the rest. Douja herself is also awesome -- she'll tell you exactly what she thinks and wants you to do the same. *Note that this is a new salon Douja started in 2020, so other staff from Sublime, gift cards, etc. are likely different. Yelp may just be erroneously combining new and old business reviews.

Zena Salon is without a doubt the BEST hair salon I have ever been to. Douja is an incredible…read morehairstylist and has does wonders to my hair. I have done single process, partial highlights, full highlights, and hair cuts with her. She has done a perfect job each and every time. I would highly recommend her to anyone! Her prices are more than fair and her work product is priceless. Further, she is efficient with her time without sacrificing the end result. I greatly appreciate that I am not sitting in the chair for an unnecessary amount of time which is what happens at most other salons. And for the time I am sitting in the chair, she is great conversation! Not only does she do amazing work, she cultivates a safe space through her radiant and kind personality. I am so lucky to have been referred to her by a friend and I hope to have her do my hair forever! I have curly dark brown hair and she has safely got me to the blonde shade I desire. Her highlights add so much dimension to my hair and I feel so confident after she does my hair. My hair is so healthy and she is very knowledgeable on how to safely bleach hair, especially curly hair. Douja is so talented and everyone should get their hair done by her!!

This is the best place in the area hands down. Cleanliness, quality of work, ability to schedule…read moreonline, phone calls when your requested tech is unable to be your tech, the list goes on. I've been going here for over a year now and will go nowhere else.

I would not recommend this establishment for colored folks and minorities. These folks are racist…read more I realize they are sweet and play the role very well then speaking there made of language and laugh. I initially enjoyed going there because my technician did a pretty good job The first three visits. They charge high rates on top of tip. On that note I'll never go back.

Hello, so this post may be TMI - so if you aren't into that, keep scrolling and just look at the 5…read morestars ~ I am a light skinned black women w/ very coarse curly hair. My private area hairs HATE being waxed. I always end up getting ingrown hairs after a wax. I have had nothing but issues with waxing, even after visiting European Wax Center. Once upon a time I lived in Atlanta and would get waxes from Andreas, but I no longer live there. STRAVROULA, the waxer, was the absolute best. She works in the basement of a hair salon, but the wax room is clean and tidy. I told her I don't usually wax because of getting ingrown hairs. I was only getting a bikini wax, so she gave me a pair of disposable underwear. I thought that was great and professional. I told her I wanted to try the Sugar wax, as I had read about it, and wanted to try it out. She tried the sugar wax on me and the sensitive skin wax on me. She would use the different waxes for different parts of my skin. She payed attention to me, engaged in conversation and the wax did not hurt as much as I thought. The pain level was about the same with other waxes that I have had. After the wax, my skin was very bumpy and red, but within the next few hours that went away. I wanted to write a review the day I got the wax, but decided to wait because my issues usually pop up AFTER the wax with ingrown hairs, but I can say 1 week later, my extended bikini line is still bump free. I will ONLY be going to STRAVOULA and actually look forward to getting another before my next vacation. Side bar: I always HATE how people who wax you, tell you to come more often to reduce the pain and the amount of hair and I really think that is a myth and a way for the shop to make more money. At European Wax Center they always try and make you buy a package to save $X.00 over time and they wax you so fast, there is no personal touch. I feel that they only care about profits. I felt that Stravoula actually cared about my skin and wanted me to have a great experience. I do not hate EWC, but they are both near eachother and one is franchise, while the other is a small business owner who has been doing this sort of work for 20+ years. Good luck hairy gals!

I mean she can be nice/have good conversation. And she do a gentle job extracting, the incorporated…read moremassage was decent but weak and sloppy, and the session was relaxing, but she didn't massage the hands, just the arms, and it was just clunky/awkward massaging the shoulders. The room was rinky dinky. And she had a rude tone in her voice when I genuinely asked about why she switched up the routine. I already decided before going that I was switching to a different spa, but now I am DEFINITELY switching. I guess you get what you pay for. Oh and she left leftover dried up mask product on my face after the last facial. And said she cleared up all my blackheads, when I had a whole jaw line and cheek full of them. Did she not see them under the bright light?? I don't get it. They're clearly black and white and obviously there. I'm confused, genuinely.

As it was my first time getting my eyebrows threaded, I was nervous about the possible discomfort…read more Suma immediately put me at ease. She did such an amazing job on my eyebrows, and the whole experience was quick, painless, and dare I say, relaxing. I was super impressed and will definitely be back for another appointment with Suma.

I cannot say enough good things about The Beauty Studio and Shruti. I've been going to her since…read moreshe was in Newton, and followed her here to her Brookline studio and she is incredible. She just gets it! Never have to tell her twice the way I like my brows and she keeps them thick and perfect. Honestly, any and everyone that works there is amazing, for brows and lash lifts! Highly recommend!

I received an email from EWC out of the blue with details of 50% off all services through the end…read moreof the year. I had been to a location in Washington DC several years ago, and haven't heard from them since, so this must have been fate! I have had so many bad waxes in the last two years, but decided to take one more chance and booked online with Jenelle (based on a couple of reviews on Yelp). My appt was at 9:15 on a Saturday morning, so there was no wait at all and the salon was quiet. Jenelle is really nice and did an AMAZING job - not one single stray hair for me to tweeze (which is not a problem for me, but I have left a few visits elsewhere practically needing to go somewhere the next day... no exaggeration) and no wax residue on me either. If you have ever had wax stuck to you the next day that just will not come off, you know how exciting this was for me! Payment was quick and easy, they allow a tip to be left on your credit card, but I like to give cash. Thanks Jenelle, and see you next time!

I had eyebrows, upper and lower lip, and chin done last Sunday. The technician had a nice demeanor,…read morebut her technique left me with sores (that soon turned into scabs) on my lower lip and eyebrow area. Instead of using a single swift pull, this technician (Sheila) used a series of small pulls, which I believe led to the sores. But I'm not sure about that. What I can say is that I'm in my mid-50s, have been waxing for decades, and have never been left with sores/scabs. So this issue is distinct to this visit to EWC in Brookline, MA (and I've been to several others in the area). Additionally troubling is that I wrote a note to EWC stating the above to no avail, even offering to send them photos that I'd taken. Not only did no one contact me, I know they received my complaint because I got a follow-up survey inquiring as to my satisfaction regarding the efficacy of their follow-up. Incredible! You can't make this stuff up. I've even checked Junk, thinking "surely not, surely *someone* would have written back; maybe it went into the Spam folder." Nope. Non. Nada. Anyway, the woman at the front desk was lovely, friendly, chatty, and very welcoming. Despite that, unless I want more scabs, returning to this EWC seems unwise and so I won't.

Wow! The best facial I've ever had. Mariola was magnificent, very welcoming energy and her 20+…read moreyears of experience shows. I saw an immediate difference in my skin after, will definitely be coming again.

Lovely space and very professional service. She really took the time to understand what I needed…read moreand went above and beyond. I will be back.