I've been meaning to write this review for quite sometime now. Let me begin by telling you we've been going here since the beginning, when they only had the Regent street location. Then, we went to the sugarhouse location when that opened and now we live right down the street from the Midvale Location.... This is why it pains me to give this review. Literally the last 4 times we've had this place it's been kind of a let down. This last time was probably the worst. These sandwiches, in the combo are 17.25, which yes is expensive for a chicken sandwich. Here's the thing it's worth it when they're on point. That hasn't happened for us lately. This last time was probably the most disappointing, the piece of chicken wasn't even the size of a full chicken breast on the sandwich, it looked slightly bigger than one chicken tender. The piece was skinny and it wasn't really seasoned. I thought maybe it was just my sandwich, it wasn't. My partners piece was just as small. I remember barely being able to finish one of these, now I finish the sandwich and don't quite feel full. This place use to be my go to for chicken and where I'd take out of state family to flex. Unfortunately that won't be happening anymore. I'm so sad about it. I guess if you're not real hungry and have 38$+tip to blow on 2 people do it but even then I don't think I'd recommend it due to consistency. (P.s these sandwiches use to be huge! (Bigger than a bone in breast piece of KFC) A juicy chicken breast heavily breaded and seasoned to perfection with tasty pickles and a good amount of house made cider slaw.) read more

delicious & filling! Love the seasoning. We got "hot" and will probably try a little hotter next time. Absolutely worth the price. Great restaurant to take a group of friends. read more

My last experience wasn't as great, probably because I came closer to closing time. The chicken didn't seem as hot and fresh as my previous visit. It was a little tough which was disappointing, especially for the high price. read more

To start with, the chicken is way overpriced. 50.00 for three people. The chicken nuggets were so dry and like chewing a rubber ball. No BBQ sauce that we could find. We won't go again. I think they'll be gone in six months. read more

Love that they use thighs for their sandwiches. Excellent place. Will continue to visit.

i walked in looking for good chicken. I was greeted by an iPad to take my order and learned its $17.50 for a chicken sandwich combo. so I am thinking they don't hire employees and they charge a lot which means this is a premium chicken sandwich. There was a built in tip of 15% too, so I'm thinking there is going to premium service too. nope and nope. The chicken is mediocre. I don't mean I didn't like their receipt, which I didn't. Too much paprika. but the Chicken itself was nothing special and does not deserve a $10 premium over cheaper chicken. The service was worse. I spilled my soda down my pants and all over the floor. they do not give out lids for drinks as they are too trendy and trying to save the planet, or some crap like that. In trying to clean myself up in the packed house, not a singly employee lifted a finger to help. I found some towels in the back and cleaned up the floor by myself. So the food is mediocre at a premium price and the service is non-existent yet they still want a tip. read more

Food at the new location in Midvale was fresh. The staff and service was great. The deal is... it is sssooo expensive. $40 for a chicken sandwich, chicken tenders and one order of fries. The portions are HUGE, If we had known, we definitely would have just split the sandwich in half and saved $17. read more

I was honestly a little disappointed in the chicken. I got a 3 piece combo "hot" and the heat was great but the breading was interesting and had some sort of sweet flavoring to it. They only give you one sauce and for the size of the chicken strips in that combo they should at least give 2. For $18 I don't think it's worth the hype. Dog Haus in Sandy has an amazing hot chicken sandwich that's definitely worth a try. Not sure we will be back to Pretty Bird though, just not my cup of tea. read more

Great chicken sandwich. Tender, juicy, HUGE, and their fries were amazing. Definitely will do this again. ***Warning. One thing to be aware of is as you use the kiosk to place your order, the kiosk AUTOMATICALLY adds a 15% tip. To me this is inappropriate. It is not a sit-down restaurant with servers (I just ordered at a kiosk), there is no service...yep, I had to fill up my own beverage glass, clean up my own trash, etc.). And frankly, I'm not sure why they think anyone there deserves a tim. Nothing is done to earn it. Not.toention, you have no idea to whom the tip.is going...the employees, the owner? This sneak attack is a cheap shot by management..and not a welcomed one. -10 stars for this inappropriate behavior. Tips are something earned for over and above service, NOT the entitlement you seem to think they are. Owners, pay your staff what they are worth. Otherwise, the food was great, and it only took about 5 minutes to get our food in a pretty busy place read more

Amazing food and environment. i heard the sandwiches were big but it when it was brought out... there was soooo much food. Will definitely be back soon. read more

Good chicken sandwich, the chicken was tasty, the pickles were good which is key to a chicken sandwich and a lot of places do not get, cider slaw added a good tang. Elote salad was tasty, if a little lacking, too much sauce, tiny lime slice felt cheap. Pricing is too high, and automatically adding a tip on takeout is not cool. read more

Wow! What a great chicken sandwich! For $12, you get a generous piece of chicken and the flavor is a-m-a-z-I-n-g!!! I can't wait to come back for my next meal! read more

The food and service are amazing! The store is super clean as well. Overall great experience

Service was so fast and the food was amazing! I got the jr chicken sandwich and it was the perfect amount of food with the corn street salad! read more

We got our food to go here tonight and first off almost walked out based on the price alone. It cost me $35 just for two combos. My expectations were high at that price point. We got our order to go and ended up with the wrong order, which is ok accidents happen. Where we ran into the real problems is there is no phone number nor email nor customer service anything on their website. I got the complete wrong order which at the price point it's at needed to be fixed. I had to drive back which is 20 minutes each way to get the correct order. The employees were nice. I just feel like a phone number or some sort if contact would be nice so I could have gotten a refund and not taken 40 mins extra out of my night to get my food. read more

We liked chicken sandwiches but the tenders were a whole breast a little more than I was expecting

I ate tat the Pretty Bird restaurant in Park City and I loved it. The chicken sandwich was absolutely top notch and everything felt super fresh. I've eaten a lot of chicken sandwiches in my life and I've never had one with a dry rub that adhered so evenly and perfectly. Chef Viet and his crew really know how to give top quality customer service and amazing food. Even the crinkle cut fries were crispy and delicious. I'd recommend it to anyone who is in the Salt Lake City area. read more

Service is always fast, the chicken sandwich imo is the best in Utah! there purple coleslaw in combination with their house pretty bird sauce is amazing! The acidity & creamy pair perfectly with the crunchy spice of the chicken & levity of the buns! read more

This was my first time going to Pretty Bird in a few years and it reminded me of what I've been missing out on. The chicken was tender but crispy on the outside. The slaw and sauce balanced the sandwich nicely. If you like Canes' sauce, you'll like Pretty Bird's signature sauce. You can choose your spice level on the chicken as well. If this place wasn't so expensive, I would come more often. If you're planning on getting a meal, be prepared to pay around $20. The chicken is definitely higher quality than you'd find at most places. read more

Pretty Bird - Fried chicken sandwich with Pretty Bird Sauce and cole slaw - Fast Food Near Me - Midvale, Utah

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The chicken tastes so bad especially for how expensive it was. Super over priced and terrible chicken. I would give it 0 stars if I could.

Beautiful restaurant, but most expensive chicken sandwich I've ever had. Not a thigh meat fan and half the sandwich was all breading. Interesting flavor. The fries were excellent and the diet coke tasted fresh. One combo and one additional sandwich was over $40.00, that's expensive for fast food. Afraid we won't be back. To many other choices out there that are less expensive and still delicious. read more

We wanted to try this because we had heard it was really good. I was very unimpressed by the menu which has only two options for chicken. The food was also impressive. I did like the Mexican street corn salad but otherwise wish we hadn't wasted our time or money. read more

Beautiful place, nice to-go package for the food. A bit overpriced for an individual chicken sandwich meal.

I was determined to visit Pretty Bird after watching Viet Pham on several cooking shows. Oh my ... it did not disappoint! Better than Hattie B's in Nashville by a mile. DON'T NOT GO !! We went to the Midvale location just because of travel proximity and the place is beautiful. Can a fast casual chicken joint be beautiful? Because this one is. Clean, friendly, quick, great value, absolutely delicious. My only con is there isn't one closer to me... read more

Pretty Bird - Fast Food Near Me - Midvale, Utah

Love coming to this location! I come in with large lunch orders and they are always so helpful and accommodating.

One of a kind chicken sandwich. We live in Arizona and it's a must go to when in Utah!

For quick bite that's not the same old thing I like this place. Chicken and quick service done well. Fried chicken with a twist of sweet hot. If you don't like mild at least your missing the point. If spice ain't your thing I am sure the chicken is good. But the slaw and sweet hot made it something else. Great huge patio and indoor seating. Order at the pads as you walk in. Questions. Counter right there with people to help. But I was able to order with their pretty well thought out system NO problem! Give them a shot. My lunch was really good. Chicken roll!! read more

Best Chicken Sandy you'll ever eat. These guys do a great job & the food is outstanding!! Fast friendly service & a CLEAN Restaurant. Love this place!!! read more

Just glad that there's a Pretty Bird even closer to me now! It can be pretty pricey, definitely not an everyday chicken sandwich, but well worth the money in my opinion. Delicious, juicy chicken thigh so well seasoned that it's silly. The slaw is a vinegar base not a mayo base which works so well here. The crinkle cut fries are great. My wife and I didn't love the Pretty Bird sauce for the fries as much as we liked just normal fry sauce but it wasn't bad! read more

Absolutely disgusting chicken sandwich. I couldn't tell if it was dark or white meat. And so overpriced. It's a self service kiosk and they have the audacity to ask for a tip. read more

Honestly I love the food! But I was very disappointed by the service at this location. I went in after work superr hungry and made my order, 15 minutes passed then 30 and I was wondering what was taking so long but I didn't say anything because I worked in food too and sometimes stuff goes wrong. They bring me a bag and tell me they ran out of what I ordered and they'll refund me in 2-3 days and gave me a sandwich that I couldn't eat because of the toppings. I gave the sandwich to a friend but I really wish they would've told me when I ordered instead of having me wait 30 minutes to get something I can't eat. Just a sad day but some people aren't good with communication so no shade. read more

Amazing food and nice clean atmosphere!! Service is fast and staff is friendly and helpful!

It was ok. Expensive. Not so great I would spend that much for a chicken sandwich made if thigh meat.

Good atmosphere great service and perfect hot chicken sandwiches! I ordered a to-go hot chicken sandwich combo and was in and out within 5 minutes. The fries were perfectly fried to a golden brown crisp and the chicken sandwich was juicy and flavorful with a nice texture from the toppings. This is by far the best hot chicken sandwich spot in the area. read more

Unfortunately have heard a lot of good things about the slc location. Was excited to try this but was served a cold meal. I could definitely see the potential, but for $20 dollars? I could get a similar chicken sandwhich meal at most fast food joints and it would've been warm. You're mostly paying for the trendy atmosphere. read more

I'm a lover and craver of Pretty Bird. However, last night I picked up an order to go and was very disappointed. Got there and just had to wait a few minutes for our order. We were so hungry we decided to eat right there in the parking lot. My chicken was SO hard that it tore up my mouth. It was also only room temperature. I can only assume it was so hard because it had been sitting around a LONG time (remember, it wasn't ready when we arrived...) Not what I expect for a very pricey chicken sandwich. read more

The chicken sandwich was tasty but it was overdressed and a little bit soggy. I ordered the medium spice level. I enjoy spicy food and I thought the spice level was just right. We also ordered the "jumbo" nuggets. They were anything but jumbo. No larger than nuggets from other chicken restaurants. They were also a little soggy and weren't breaded properly. One side of the nugget had way too much breading, and the other side had almost no breading at all. The atmosphere is unique. They simply had a few tablets against the wall to order your food. The menu is very minimalistic. The staff were mostly just standing around staring out at customers from behind the counter. No one welcomed us or offered any help. If you prefer no interaction with the staff, this place may be for you. I was made aware of the automatic tip after reading other reviews. An automatic tip for a chicken sandwich and some nuggets is a scam. I'll gladly give a generous tip to wait staff at a restaurant, but the staff provided essentially no service for me. Why should I be required to tip them? It wasn't clear at all that there would be an automatic tip added to my bill. In conclusion, we paid a premium price for average chicken meals. I will not be going back. The food was no better than the much cheaper options at other chain chicken fast food restaurants. read more

The food has changed. Used to be the best chicken sandwich I ever had. Now, super disappointing. BEFORE: chicken tender on a perfectly sized/shaped roll, plenty of flavorful slaw, and plenty of sauce. NOW: chicken tender on a round bun, which doesn't fit the elongated tender, so roughly 35% of the bun has no chicken to go with it, and the bun is not toasted, it was cold while the chicken tender was hot; not very much slaw, and what it did come with wasn't as good as before; hardly any sauce, the sandwich was dry. Don't bother eating here unless they change back to how it was. read more

so good! love this place! so happy they have a midvale location now!! get the sando. its so big and will fill your tummy up! yum!!!!!

I have always enjoyed going to pretty bird and in fact, always look forward to the next time I get to visit. This time at this pretty bird, I was very disappointed for the first time. The chicken was not even warm and the breading was extremely stale. If I go back, I prefer to go to the downtown or sugarhouse location read more