It takes a lot for me to leave a bad review, and I hate doing it about a brand that used to be such high quality. I had been talking up Pretty Bird to my friend from Philly as one of the spots we needed to try while in town, so it was pretty convenient to find one after we went to TopGolf. Well, he now seriously doubts my taste, and for good reason. I was trying to decide which entree to get, and ended up going with the jumbo nuggets cuz let's be honest, who doesn't love good nugs? I would hardly call them jumbo, and they were honestly so chewy that they felt processed. They came out in about two minutes, which suggests they were prepared well in advance and left under a heat lamp. I got hot cuz I know from past experience the hot behind can be a bit much for me, but I barely felt any spice at all. The fries were equally tough from being under a heat lamp, and had hardly any seasoning. The branding and design is great, but it seems quality is tanking as the chain expands. Sad cuz I was very happy with it in the past but may never be back. I would've been better off going to Chick Fil A, and I basically never go there tbh. read more

Pretty Bird - Jumbo nuggets and fries - Fast Food Near Me - Midvale, Utah

We have been looking for good spicy chicken sandwiches here in salt lake and this might be the best one we have found! The sandwhich was HUGE! We ordered pick up on a Friday night and it wasn't too busy which was nice. Ordering at the kiosk was easy and fast too. The restaurant looked clean although we didn't stay to dine in. As far as the sandwhich goes, the chicken was cooked well, spiced to perfection and the coleslaw was bombbb. The crinkle fries were also crunchy yet soft. Their signature pretty bird sauce is really good! Not a fan of the white bbq sauce though. They don't offer delivery which is a bummer but it was worth the drive to pickup. I'll be back! read more

Pretty Bird - Chicken sandwich - Fast Food Near Me - Midvale, Utah

Celebrity Chef Viet Pham has done it again with another location for Pretty Bird! We are extremely lucky to have this gem spicing up the West Jordan food scheme. So happy to have Pretty Bird down the street from me instead of having to drive all the way to SLC to get my fix! Absolutely love their chicken sandwiches! This is not your average chicken sandwich. You get what you pay for, and it is worth every penny here. I tried Pretty Bird downtown a few years ago and have been hooked ever since. The quality of the food at this location is just as good as the downtown & sugar house locations. Excited to hear that they will soon add a mini version of the chicken sandwhich as well as chicken nuggets. The ordering & payment process on the tablets are quick and easy. The staff was really kind. Love the space here. The high ceilings painted magenta (to stimulate appetite) and aesthetic design for the seating space and open kitchen is gorgeous. My husband & I wanted to stop by again the very next day on the way to a camping trip, but was short on time. Haha. It's that good. Can't wait to get my chicken sandhwich fix here again soon! read more

Pretty Bird - Fast Food Near Me - Midvale, Utah

We order from here a lot. I've had both medium and hot, I prefer medium bc it's more enjoyable to not have my mouth on fire. Everything is good here. Service is fast and they never get my orders wrong. read more

Food and staff were great! Seating is uncomfortable. Tables are very small. Chairs are definitely uncomfortable if your butt is bigger than a skinny 10year oldest. Noise bounce off the cement floors and tiles and the ice machine runs as loud as a chain saw. I will order take out next time, cuz the food is worth it. ​ read more

I have literally waited years to try this place and the ease to get in and out excited me. They have made ordering so easy, simple menu means easy ordering on their electronic devices yourself. It does take the interaction from staff away, kinda different, but I like it. Do yourself favor and get the sandwich and fries, ONLY. The sandwich has a great balance of flavors from the cidar slaw and pickles to their sauce. You can choose the level of spice on any chicken item you get. I got mild and medium, neither were spicy to me. They hand season each piece of chicken, they definitely dont miss a spot. The dry seasoning is very sweet, regardless of spice level. Chicken with sweet seasoning is not my thing. Add their PrettyBird sauce and your in for a unique treat. I couldn't put my tongue it, but I finally got it, I think, lemon zest. It's no where near fry sauce, it is a sweet sauce with lemon zest. Not good. I must admit, the chicken it's self was nice and juicy and very large pieces. Fries were fries, nice and crispy which made them good. I can finally say, I've been there and not look back. read more

See all

My favorite place to eat in the SLC area. I love the seasoning and portion sizes. Fast and friendly service and had the pleasure of meeting the owner on my most recent visit. The menu is limited, but if you like chicken, this is the place! read more

I was so against trying this place for the longest time thinking it would be just another overrated chicken spot coming to Utah but I was wrong! The sandwich was so tender, no slaw or pickles needed because it was very flavorful. Complete with a dry rub and a house made sauce. Their white bbq is pretty similar to ranch. Inside was cute and clean. The crinkle cut fries were the BEST. They were so fresh, perfectly seasoned and crispy. I've been underwhelmed by Raising Cane's, Charlie's Chkn Fingers, Chik Fil A, and other spots people rave about, but I would recommend this one. read more

See all

I have three chicken sandwich restaurants within five minutes of my house. Here's what set Pretty Bird apart for me: -You have the option of a sandwich on a bun or a sandwich on a roll. The roll is a more manageable size and has more evenly distributed toppings. -The sandwich comes with a special sauce and red cabbage slaw--not just the pickles and mayo every place currently offers. -You could choose your spice level (including no spice--although the sauce still has a bit of a kick to it). read more

Cluck, cluck, cluck, mother trucker! You want some good fried chicken sandwich, then come and enjoy it here. This is such a great place to eat, they are so courteous and very friendly and kind. This is just a nice casual place to enjoy with family and friends. Thank you read more

See all

Amazing food, super nice staff. Danny is the nicest person ever, super amazing. One of the kindest employees ever. Great music, nice lighting, YOU SHOULD EAT PRETTY BIRD. It's good juju read more

What a cute restaurant! I love the theme throughout and the pink and teal colors! Upon arrival you order at the kiosk. They are pretty quick at getting your food. I ordered the combo chicken sandwich and I asked for my drink while I wait so I could sip on it. I would recommend getting the fries over the other sides. I got the Mexican street corn and my boyfriend got the fries. Fries were wayyyy better. The chicken here has a unique sweeter taste but it's a huge juicy piece of chicken. I would say it's on the pricier side of fast food as two chicken sandwich combos was a bit over $40 after taxes. But it's good to splurge every once in a while as it's delicious and filling. Bathrooms are so nice and clean as well. Plenty of parking. read more

Made a point to stop here on way through SLC and so glad we did. Ordered at Kiosk with excellent help by staff. Explained large portion size, so we split a sandwich and side. Also spicy chicken tenders. Everything so flavorful. Purple slaw, pickles and Mexican corn salad are items dreams are made of. And sandwich roll held up to it all. Easy access off freeway and next to Culver's for dessert. Bright modern space. Will be back and will encourage friends to stop here. read more

Been to the downtown location multiple times so we were thrilled they opened a location on the south end of town ... So we've been twice now .. and I have to say I'm unhappy .. as much as I love the downtown location I do not like the midvale location.. I'm not a fan of ordering off an iPad I like to talk to a person .. Next, when I haven't even found a seat , and they are bringing the food out ? Well now you are just fast food ( food under a lamp ) .. expensive fast food at that .. cold fries , and luke warm chicken .. not acceptable when people are paying the kind of money they pay to eat at a place like this .. you expect more . I want food served fresh and hot ! Cooked AFTER I order it .. this isn't McDonald's or Burger King .. I'm paying for a fresh experience.. thus my bill .. please address this guys because you are ruining the reputation the downtown location is working their butt off to create with every single order of cold fries and warm chicken dish you serve ... please!!! read more

The experience I had at Pretty Bird Hot Chicken was one to remember, and for all the best reasons. I actually don't remember hearing about this new location opening up but I could not be more excited. I was in Lehi, it was lunch time, and I was craving hot chicken. I used my favorite app to find some suggestions, but was even more pleasantly surprised to see that I wouldn't need to drive all the way to Salt Lake City to get good hot chicken. So I pop over to see that the people were right...there is a Midvale Pretty Bird location now! It is right on the corner by R&R. I was honestly expecting it to be really busy but it was not bad. This meant easy parking and quick ordering. I would imagine that even when they are in a rush, there is still lots of parking. I walk in and see that they have iPads to the right. They had four iPads on a counter that were ready to take our order. This is how you place your order. Now, I thought this was pretty offputting to begin with. I am not the biggest fan of the robotic world and then I was a little confused why there was 4 or 5 staff members there. I will touch on this topic more later. Anyways, the iPad was easy to navigate and I appreciated that they had pictures to go with the items. I am not sure what system they use but props to them for using a system that is ridiculously easy to understand and navigate through. I debated between the chicken sandwich meal or the tender meal. I have always ordered the chicken sandwich meal when I visit Pretty Bird but I decided I wanted to try something new during this visit. I also needed to get a few extra sauces because I knew one cup was not to going to be enough. Again, I was a bit skeptical of this process in the beginning but it was surprisingly easy to go through the iPad and pick out everything I wanted. Immediately, when I sat down at the table of my choosing, the girl working brought me my drink cup. She was so nice from the get-go. It wasn't too much longer until my food came out. Everything was hot and fresh, but also seemed like I didn't get more than two blinks in at the table before the food came out. Now, back for what I was going to say earlier...if you think the iPads have replaced the customer service at Pretty Bird, I did too, but you are dead wrong. I haven't had such good customer service in a MINUTE. Not even at 5 star sit down restaurants have had this quick and friendly service. If anything, it seems to me like they did a reorg and decided to put their customer service in other areas than "What do you want to eat?". Seriously, from the moment the door swung open and I entered, to the moment when the door swung open and I exited...everyone was AWESOME! Even as I was leaving, the girl offered to give me extra sauces for the road and everyone said "thanks for coming in" and "have a good day". The overall atmosphere of the place is cool...they have a pink ceiling and have also ensured they incorporate their blue Pretty Bird color into the building as well. I really loved the decorations and felt they were cute and modern. From the neon "Hot, Hot, Hot" sign, to the cool lighting fixtures, they really went all out with this location. If I would've had a notepad with me, I would've been taking notes. This is one of the cutest restaurants I have seen in a while. I feel like it is a little bit different, compared to their downtown location and their sugarhouse location. The downtown location doesn't even have indoor seating. The sugar house location is big but I am almost 100% sure they did not have the cute, pink ceiling. I would have noticed lol. On top of that, they have a spacious, uncovered patio. The patio had plenty of tables and chairs all over the patio and it seemed to sort of intertwine with the patio at R&R. As far as the food goes, it was great. It was everything I was dreaming of, and more. I really loved their seasoning that came on the chicken. Although, I think I can upgrade to a hotter level next time. The spice level I got almost tasted sweet. The fries were great but definitely weren't quite *as* good when they got cold. The seasoning was really packed on there, to the point that it fell off, the moment you touched it. I am not sure I liked their pretty bird sauce that much this time and I am not sure why...I think it was a bit too heavy on the mayo. The ranch was good...I've had better but it pairs nicely with the chicken and had a good consistency too it. I also think it's a bit too...Mayo-ey. The prices on the items did seem a bit steep, but I guess it didn't phase me too much because the quality of their food is parallel to the price you pay, in my opinion. Everything was phenomenal at Pretty Bird Chicken. I am excited to see them migrating more south like a gaggle in September. Even then, I am excited to see them expanding in general. They deserve it! Thanks for such an amazing experience, Pretty Bird! I will definitely be back and will recommend this location to all my best buddies. read more

As I get older my tastes seem to be getting more tuned into what I think tastes good or is just mediocre, so take it into consideration my rating. The seasoning on the chicken itself is very flavorful and pleasing to my palate, then you add on the sauce and it elevates it even more. The breading is a bit too thick for me, but still isn't off-putting. I don't like any kind of red-cabbage so I chose to not add it, but have heard that it's quite good if you like that. French fries are crinkle cut that are quite good, if you like the "slaw" that can be too. Service is pretty quick, you order yourself in a kiosk and the staff just brings it to your table, so no need for tipping. Place is clean, only complaint would be not enough places to sit when it's super busy. It is pretty pricey but the quantity makes up for it. read more

Pretty Bird - Combo full size. Jr combo - Fast Food Near Me - Midvale, Utah

The best hot chicken sandwich in Utah. Service has gotten faster since they were a little corner store. The regular sandwich is huge and I love their corn salad. read more

Overall Pretty Bird Hot Chicken was a good experience. The food service was quick and the restaurant itself was very clean. The hot chicken didn't have the same flavor as the hot chicken I've had in Nashville. It lacked flavor by comparison unfortunately. The cider slaw had an interesting flavor to it that I enjoyed! It was a fresh take and I appreciated that. Good experience and I'll probably give them another shot in the future. read more

Pretty Bird - Hot Chicken Nuggets - Fast Food Near Me - Midvale, Utah

See all

TLDR: If you want chicken, go to Raising Cane's or Chick-fil-a in Ft. Union, or Popeye's or Zaxby's right next door. If you're interested in spending $15+ a person, go to R&R's and get something that's worth that price point. I want to start by saying the chicken is good, no complaints there. But that's where it ends. OVERPRICED: First, the food is too expensive. at almost $20 for a combo, they're in the same territory as a 3 meat plate from R&R or a lunch from Chili's. The price point for 5 chicken strips, a slice of untoasted bread, fries and a drink should not be that high. Especially considering the bread is just plain bread, not toasted, not garlic, just a $.10 piece of bread. SERVICE SUCKS: Next, they only have dumb kiosks for ordering. That cuts down on labor costs but now I have no one to ask questions to as I order. Like, is the "Hot" just "Hot" or "Tongue melting hot"? (It's the latter). It's also difficult to customize orders and get good customer support. When I brought my order, they forgot the one drink but brought a water cup for another guest. When I brought it up there was a bunch of confusion and they ended up bringing me multiple drink cups. There was more confusion than there should have been over a missing cup. And the sauce, you get to pick one and that's what you get. ATMOSPHERE IS BAD: The seating sucks. There are a lot of tables for 2 but if you have 3 or 4 in your party, it's hard to fit. 5 or more, good luck. Really. There were three in my group and we had to borrow a chair and someone awkwardly sat at the side of the table. While there, several parties came in and walked around looking for a place to sit. They then moved several times to find a spot that would fit them all. It's also a noisy restaurant. All the tile looks nice but if you want to have a conversation, it's hard to hear. Maybe that's why most of the tables are only for two. So, in conclusion. If you want chicken, go to Raising Cane's or Chick-fil-a in Ft. Union, or Popeye's or Zaxby's right next door. If you're interested in spending $20+ a person, go to R&R's and get something that's worth that price point. read more

Food is very wonderful. Service is a negative. Review your order because it is probably wrong. No number to call and review the challenge of missing product. Ambiance was ok. Seating is extremely limited. read more

Pretty Bird - Fast Food Near Me - Midvale, Utah

See all

This food was a great surprise! I ordered the chicken sandwhich with no spice and it was perfect. I put all of the condiments on the side and put on it heat I wanted. The sauce was ok. It matches the flavors well, but definitely not anything close to fry sauce. The fries were tasty. I ordered in so I don't have any idea about ambiance and service. The only reason I put 4 stars is because I didn't realize the drink was a can for the price. read more

I'd been trying to get in the downtown location for awhile but the lines were just too long every time I went. That should tell anyone that is good! We saw a Midvale location opened and went in to finally taste. Was not disappointed! I fully understand the long lines! Canes has absolutely nothing on this place! Not even the same category! This place is epic! Amazing food, amazing portions and damn fast... like stupid fast service! read more

I have been to the downtown Pretty Bird a few times before Covid. It was good but not my favorite chicken place. I felt that our visit to the Midvale location was more of the same. Good but not great. We all left perspiring with warm bellies which I guess was the goal. My biggest concern with pretty bird that's how expensive it is. I just spent $25 for lunch. It didn't feel like I got my moneys worth. read more

Pretty Bird - Chicken roll - Fast Food Near Me - Midvale, Utah

Ordered takeout from here last weekend. The spice level was perfect and the chicken was delicious. I think I got the medium spice level and I liked the kick it had. I will definitely be eating here again! read more

Some of the best chicken I've ever had. The different heat levels are nice. And this sauce is so good read more

Pretty Bird - This sauce is so good. - Fast Food Near Me - Midvale, Utah

Wayyy over hyped. This place is below average. The chicken tenders are massive, breading falls off when you pick them up. If you have ever had real Nashville hot chicken this will be very underwhelming. read more

I was excited to try a new chicken sandwich but this didn't really do it for me. It may have had to do with the fact that it was $13 for just the sandwich. It wasn't the greatest taste either though. Felt like it was more breading than chicken in most bites. I got the medium spice and I didn't have any real spice which I'm sure is nice for those who can't handle it, read more

Pretty Bird - Fast Food Near Me - Midvale, Utah

Service was great. Food not... Chicken felt slightly undercooked and tasted like fish. Wasn't just mine either. Over priced and under delivered. Fries and service are the only reason to get the second star. read more

Average at best - the chicken sandwich at pretty bird is very disappointing. I got the hot chicken sandwich and fries and honestly it was just fine, didn't taste any better than any other fast food chicken sandwich. My bigger grip is that it wasn't even hot, not even mild. read more

Amazing chicken and service! I have always loved it! Best in the state for chicken by far! Been here so many times and never disappoints! Highly recommend! read more

Pretty Bird - Chicken Sando and Fries - Fast Food Near Me - Midvale, Utah

Great food! The chicken was tender and cooked well and was super tasty. Would recommend.

Purchased the Crispy tender roll-medium hot combo with fries. Food was delicious. I really enjoyed my meal. Spice level of chicken wasn't bad and fries were hot and crispy. read more

Pretty Bird - Fast Food Near Me - Midvale, Utah

Biggest bestest juiciest tenders I've ever had. Full of flavor, a good crunch and the sauce is good too! Makes canes chicken look like they serve garbage. Enjoy! read more

Ate here twice while on a layover, excellent both times. The chicken is amazing but I love how the sides are just as delicious! This place is a perfect example of having a simple menu where everything including sauces are done to perfection. read more

I was so excited, but to me, the food did not live up to the hype. That being said, the service was amazing

Pretty bird makes amazing chicken sandwiches. Place is always sooooo clean and cold AC

Word to the wise, the medium spicy level is pretty spicy. The sandwich is very good and I love the Pretty Bird sauce on the sandwich and also on the side for the fries. The combo meal is pretty pricey for fast food, but you do get a lot of food that is pretty good quality. If you want to eat here for a cheaper meal get the new chicken strips for $8. read more

I've been meaning to write this review for quite sometime now. Let me begin by telling you we've been going here since the beginning, when they only had the Regent street location. Then, we went to the sugarhouse location when that opened and now we live right down the street from the Midvale Location.... This is why it pains me to give this review. Literally the last 4 times we've had this place it's been kind of a let down. This last time was probably the worst. These sandwiches, in the combo are 17.25, which yes is expensive for a chicken sandwich. Here's the thing it's worth it when they're on point. That hasn't happened for us lately. This last time was probably the most disappointing, the piece of chicken wasn't even the size of a full chicken breast on the sandwich, it looked slightly bigger than one chicken tender. The piece was skinny and it wasn't really seasoned. I thought maybe it was just my sandwich, it wasn't. My partners piece was just as small. I remember barely being able to finish one of these, now I finish the sandwich and don't quite feel full. This place use to be my go to for chicken and where I'd take out of state family to flex. Unfortunately that won't be happening anymore. I'm so sad about it. I guess if you're not real hungry and have 38$+tip to blow on 2 people do it but even then I don't think I'd recommend it due to consistency. (P.s these sandwiches use to be huge! (Bigger than a bone in breast piece of KFC) A juicy chicken breast heavily breaded and seasoned to perfection with tasty pickles and a good amount of house made cider slaw.) read more

Sellouts. So so sad. This place went from the best hot chicken in the country to "meh" over night. They removed the BEST thing on the menu "hot chicken leg and thigh on the bone" to become just any other hot chicken place. That's what franchising will do for you. Turned you from a great destination place to chick fil a. Sad. So if you want dry white chicken with too much bread instead of dark delicious chicken. This is now the place to go. So disappointed. Went from "line out the door" delicious to "nobody in the place" with good reason. From favorite to never go again. read more

delicious & filling! Love the seasoning. We got "hot" and will probably try a little hotter next time. Absolutely worth the price. Great restaurant to take a group of friends. read more