I went and booked an appointment with Emily and she is amazing! Very gentle and detail oriented…read more She was constantly checking to make sure that my nails were symmetrical and perfect. She also asks periodically if I like what I see and if there's anything wrong to tell her. I'm a quiet person and I don't usually talk during appointments and Emily didn't pressure me into having a conversation with her. The place is clean and very organized. Everyone is friendly and I can tell that the other customers are regulars. Highly recommend this place and booking with Emily!!!

I love my regular nail salon in St. Albert - but I really needed to find something closer to home…read more There are two nail salons within very close proximity to each other. The other one, when you go to their website, it tells you to message them to book an appointment. So i did that and never received a response. Turns out that was for the best though. Next on the list to try was Virgo. They have a great online booking system. Although, I messed up somehow and instead of booking 3 of us for services at the same time, the system thought I was booking myself for 3 services back to back. Once I realized the error I called the salon and they fixed it for me right away. 2 of us got shellac manicures and my boyfriend got a pedicure. We were all really happy with our services. My manicure was done by Emily and she was wonderfully thorough. I also loved how encouraging she was. I was bummed because my nails are short and brittle and she just kept reassuring me that we can get them healthier. She was also very patient with me when I changed my mind on the colour I wanted. I'm already excited to go part!

They use the kind of acrylic that is illegal in Canada because it eats away at your nail, I only…read morefound this out from my other nail tech who took my nails off, if you get your nails filed you shouldn't feel a burning sensation, but this place caused my nails to become severely thin and damaged . They need to switch their products ASAP, other than that great service and they are really good at designs and art

Visiting from Calgary for a few days, staying at the Fairmount Hotel Macdonald…read more I needed a pedicure, mani clean up and waxing ! Tammy who did it all provided all services and I was so grateful. I read the reviews and so made my way there. I was not disappointed. I would visit again that is for sure. It was quiet during the afternoon on A Tuesday just the way I like it, I could rest and be pampered ! Thanks for having me.

Definitely has to be one of the best nail places in the city. Creative, on trend, with a huge…read moreselection of colours. No matter how simple or how elaborate you want your nails done, this place will not disappoint. Check out their instagram account for pics of all their work. Warning - it's about a one month wait for an appointment, so when you book for your first appointment, book your second appointment at the same time. No walk-ins. But trust me, it's worth the wait.

My boyfriend booked me in for a pedicure for my birthday weekend and I've never been here before…read morebut it's 2 mins away from where we live so I was excited to check it out. I chose the regular polish pedicure and the girl who did them, did them fine but during the end she didn't even help to dry them out. Usually in my experience with regular pedicures, they let your feet dry with an electric fan or spray the fast drying spray, and check up on you as it's drying. She finished painting them and told me to just sit and wait for it to dry, should be good in 10-15 min. She never once checked up on me since, even as I was leaving. I waited and then after 15-20min I put my shoes back on and headed to go pay, while at the checkout I looked at my toes again and they were ruined. I asked the receptionist if someone could fix it and she said i would have to wait 30-45 min till someone could re do them. Long story short they fixed it and finally dried it with an electric fan, and the second lady who did it, was a lot more considerate when it came to making sure my toes were all dry before I left. This could have all been avoided if the first lady did this to begin with. What should have been an hour and a half experience turned to almost 3 hours. Also I asked the first lady who did my pedicure if there was time to get a manicure today as well. She told me to ask reception cause she only knows her schedule. She never even bothered to inquiry for me, or help me out to see if there was any room for the service. Overall it wasn't the best birthday pedicure experience. I'm very thankful my boyfriend booked this for me but I was unhappy with how the experience turned out. ***Update: Shay the lady who did my pedicure who I referred to on my review called me today upon coming across my review, and sincerely apologized for what happened and was more than eager to make my experience better by offering me to come back and redoing the experience. I never write bad reviews in purpose to get free things out of people but to simply talk about an unpleasant experience in hopes the business can learn from it and never even thought they would reply or reach out to me. Just the fact that they called me back right away to apologize made me feel valued as a customer and feel more than just a dollar sign to them. I appreciate businesses like this and I look forward to coming back and having a better experience. Customer service is very important to me when it's comes to a business and just them calling back to apologize is enough for me to review them with 5 stars.

I had my nails done here three weeks ago and I don't have a single chip - amazing! Staff was very…read morefriendly; overall great experience.

I have been coming her for years and can't believe I have never made a review…read more I love this place...well I love my nail tech Tara who works here. Tara is absolutely and unbelievably amazing. There is nothing this woman can't do when it comes to nails. I even had her do a set of Beauty and Beast nails before the opening day of the movie. The salon does real gel nails not the kind where they tell you it's gel but really it's acrylic with gel overlay but they still charge you full price for gel. Ya this salon is honest and very clean, easy to get to and they have a lot of variety (again nothing they can't do, they always accept a challenge). They even have tanning if you are interested. Will be coming her for years to come.

Sammie did a great job on my nails, even with a design. Have been coming here as my new go to nail…read moresalon & would recommend Sammie!

Sammie did my nails and she was amazing! They are absolutely gorgeous and I've gotten so many…read morecompliments ! Highly suggest booking with her! She did such a good job and was hella quick. Nails 11/10 !!!

My go-to nail salon! I recently moved to the west end and tried a nail salon by my house--that was…read morea mistake! After my bad experience I realized how amazing elegant is and I will make the drive to the north side just to get quality nails. Lily and Anna are amazing and absolutely adorable. They remember you and try to get to know you. They are also perfectionists, and will make sure your nails are 100% before you walk out the door.

I've never had a problem getting my nails done at this place. The staff are friendly, extremely…read morequick, and the prices are very reasonable. The newer staff aren't as talented, so it's really the luck of the draw as to who you get! I used to go here once every three weeks for acrylics/gels and I was only less than perfectly satisfied one time (they turned out a little too long). For something speedy, close to home, and cheaper than spa prices, I'd recommend going here.

Not my usual salon, but I've been staying on Jasper Ave and so the west end was too far to bus to…read morein this nasty weather. I was skeptical to try a new place, but I broke a nail and needed a repair and shellac fill, but Amy did amazing! She was so friendly and she did exactly what I asked for, and for a pretty reasonable price. She was in a hurry to pick her kids up from school but she didn't rush my nails at all. They feel so light and natural as well, I can tell she put the polish on smoothly and they all look evenly applied. Costed $63 with tax, my usual place is cheaper, but she did a beautiful job, and my experience was 10/10, so I can't complain. I'll be coming back for sure.

Amy and Jan are both great! Superior work, comfortable, and friendly!read more

I came here for a spa day for a friend's birthday and got a pedicure and builder gel fill with…read morecat-eye polish for my hands. The staff were friendly and professional and the salon was clean. I can't remember the name of the gentleman who did my service, but he was wonderful.

They have the worst Custimer service especially toward coloured customers. the technician are…read morepoorly trained and dont do a good job.