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    Prestige Motors

    2.5 (15 reviews)
    Closed 10:00 am - 7:00 pm

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    Bought a truck from Prestige Motors. I love it. Ari (the skinny guy) he's a great salesman. Honest. Easy to get a hold of when needed. Prestige was good to me, and Ari is the best. Hope we can continue doing business!

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    Northwest Motor Group - Broken backup camera. Advertised as having one. Did not say it was broken...

    Northwest Motor Group

    (6 reviews)

    Our story CHRYSLER…read more300 PURCHASED FROM NORTHWEST MOTOR GROUP, PASCO, WA Monday, July 28th, 2025 Vehicle delivered from Northwest Motor Group in Pasco, Washington to Bellevue, Washington. Upon delivery, a cracked bumper was discovered and part of the driver's side fender was sticking out. Thursday, July 31st, 2025 Discover that, although advertised with a backup camera, the backup camera does not work. Also that the analog clock does not work. Friday, August 1st, 2025 Discover a leak as is evidenced by a stain/spot in the driveway. Make an appointment with our mechanic of over 20 years to examine the vehicle on Wednesday, August 6th, 2025. Discover that the windshield and side windows are scratched. Saturday, August 2nd, 2025 Engine light comes on Wednesday, August 6th, 2025 Take vehicle to Europa Motors in Bellevue, WA. 9:00am Monday. August 11th, 2025 Pick up vehicle. Mechanic examined the vehicle and developed the following list of repairs that need making on the vehicle. Of note Europa Motors also sells vehicles and always makes all necessary repairs BEFORE selling the vehicle. Europa Motors' list of repairs needed Backup camera Analog clock Catalytic converter Right front axle boot Transmission pan leak Radiator tank Left squirter broken Loose/cracked bumper Right front fog lamp bulbs and wiring missing Evap system Muffler Mechanic's estimate for repairs: $5 - $10,000. Recommendation: return vehicle and get money back.

    I was pressured into purchasing a car... Keep in mind, this…read moreis a synopsis and does not fully explain how horrible this entire encounter/process has been! I did not immediately receive the car and had to pick it up the next day, because it "wasn't ready." When I picked it up, the check engine light was on. Additionally, the back-up camera stopped working every time you shut the trunk, and the car shook every time you hit the brakes. They placed a "temporary" paper license on the frame. which immediately flew off. It took me coming back to the dealership 3x before they took it from me to have it repaired. I was given a loaner car, which did not have a working heater in the dead of winter. They also told me that they would send me with the loaner but not send it out as a loaner; but make it look like I bought it. I spoke with the salesman, and indicated I was not going to pay a high payment on a car that had significant problems. It was indicated they would try to find me another car. In the meantime, I received a call from another person that I could pick up my initial car once repairs were complete. I called my bank, who indicated I could have the loan dissolved by the dealership. I called for multiple days to attempt to reach my rep; however, my calls were not returned in a timely manner until 3 days later when I received a text. I finally had my family member call and speak with Devon, given the series of events. He indicated there was nothing to be done and transferred me to the general manager, who initially said his name was Drew. He was extremely curt and had zero interest in hearing anything we had to say. Ultimately, he said they did have the power to dissolve the loan but refused to do so. He stated the car was repaired and there was no reason to dissolve the loan, which is untrue and a blatant lie. At no point were we called to be informed the car was repaired. I again asked for his name to have the situation escalated. He told me his name was Alex Williams, which was a contradiction to the first name he told me. He also refused to tell me the owners of the dealership. Would absolutely not recommend this dealership. They sell lemon cars and make it your fault with their toxic masculinity.

    Corwin Ford Tri Cities - 2022 Ford F-150 Limited.

    Corwin Ford Tri Cities

    (257 reviews)

    Just wanted to shout about our awesome experience with our Sales Agent Angel Beltran at Corwin Ford…read morein Tri-Cities. We went truck shopping last month - not necessarily looking to purchase that day - but open to it if we found the right rig. When we pulled up to Corwin, we were greeted by Angel. He came across as 100% legit, not pushy at all - completely welcoming and eager to answer our questions. I had my eye on a Maverick - and he was super knowledgeable about all the features and differences between models. Made us feel super comfortable was easy going the entire time. After a test drive, and Angel showing us all the features - we were sold! The whole experience was great. Angel is going to be a Super Star!! Thank you Corwin!!

    The worst car-buying experience of my life…read more I purchased a used Tesla from Corwin Ford in October 2025 and drove eight hours from Southern Oregon to pick it up. I've bought many vehicles over the years, and this was by far the most disorganized and frustrating experience I've ever had. To be fair, Omar and Stephen were outstanding. Omar was professional, responsive, and never pushy. Stephen was knowledgeable, calm, and genuinely tried to fix problems as they came up. They are the only reason this review isn't one star. Everything else -- especially management -- was a mess. From the start, almost every decision required a manager, and each one contradicted the last. I dealt with four different managers, and the lack of communication between them made the process chaotic and unnecessarily frustrating. Jered pressured me with typical "we have a lot of interest" lines, rushed my deposit, and insisted it was non-refundable even though the vehicle clearly needed attention. When I asked for a refundable deposit, they actually told me to write the contract myself. After I drafted a legitimate agreement, they rejected it and allowed only a handwritten amendment. He also never followed through on multiple things he said he'd do, including trying to beat my financing rate. When I arrived to pick up the vehicle, it still had makeup on the seats, pen marks, damaged trim, poor detailing, and multiple recalls that hadn't been addressed. The car hadn't even been properly charged because employees kept unplugging it. Then came Fabian, and he was the breaking point of the entire experience. His demeanor was openly hostile, dismissive, and confrontational from the moment he walked in. No introduction, no professionalism, no basic courtesy. He demanded additional personal information without explanation, performed a "Ford survey" that immediately led to spam calls, and insisted he needed to run my credit again--despite already having 80% of the vehicle funded and multiple confirmations of my wire transfer. His explanation made no sense, and the entire interaction felt manipulative, as if he was pushing a loan purely for the commission. Even other employees hinted he was "having a really bad day," which doesn't excuse the behavior. Paperwork errors added hours to the process, including discovering my deposit was never even processed. The only person who handled the final paperwork professionally was Yaritiz, who was kind and helpful despite cleaning up mistakes made before the documents reached her. Unfortunately, the problems didn't stop after leaving. The dealership failed to remove the previous owner from the Tesla system, which left me stranded at a charging station in Boardman because I couldn't access charging. They also left the previous owner's personal and financial information visible on the vehicle. Only after contacting Tesla directly and paying a prior balance was the vehicle unlocked for use. Stephen later reimbursed me for the hotel, and eventually (after repeated follow-ups) I received the missing wheel cap. But no one else responded. In the end, Corwin Ford's management team turned what should have been a simple purchase into a multi-day ordeal filled with pressure tactics, misinformation, errors, and unprofessional behavior. I left with zero confidence that my personal information was handled securely or that this dealership operates with any real oversight. Omar and Stephen deserve recognition for their professionalism. The rest of the process -- especially management -- needs serious reform.

    Excalibur Auto Group

    Excalibur Auto Group

    (100 reviews)

    Jose was great to work with! He really listened to what I was looking for and helped me find the…read moreperfect car without any pressure. The whole experience was smooth and easy, and I left feeling really good about my purchase. Highly recommend asking for Jose if you're shopping for a new car!

    Unimpressed with my experience purchasing a vehicle here. When I purchased the vehicle, I was told…read moreby Francis that a complete inspection was done on the vehicle, however, when I asked to see this report, Francis claimed it didn't exist. Come to find out, the headlights weren't operational, and upon purchasing and replacing the headlights and fuses, we then discovered the entire relay needed replaced, which I also had to purchase and replace, again, 4 days after PURCHASING the car. I called the dealer, as when I asked about the inspection they said, and I quote, "Call us if there is anything wrong with the vehicle, we wouldn't want to put you in a vehicle with problems.", so I did just that. After speaking to a salesman, getting the voicemail for service, they then took down my name and said that a manager would reach out. It's been just under 24 hours, and I haven't heard a peep. Besides the shitty customer service, upon closer inspection of the vehicle after removing what felt like an inch thick layer of grease they used to clean the plastic parts of the vehicle, we discovered that the detailers not only scratched the vehicle in multiple places while polishing, but actually BURNED the paint. Had this not been the exact vehicle I was looking for with the right features and mileage, I would have never trusted this dealer, and looking back, I regret allowing them to earn my business.

    Prestige Motors - usedcardealers - Updated May 2026

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