I communicated with Ken primarily online as I live in Vancouver, WA, and he was prompt in his…read moreresponses, provided whatever information I requested, and when I decided to make the drive up to view/drive the truck, I found that everything was exactly as he represented. We drove the truck, decided it was what we wanted and asked Ken to prepare the paperwork while we had lunch nearby. Any hesitation I felt about wasting a long drive (as I had on two prior occasions to other dealers) were quickly dismissed. I never felt pressured at any time during the process, from my first e-mail communication to signing the final paperwork. Also, Ken (owner) was practicing safe Covid-19 protocols and we were very comfortable with his safety measures. I would recommend John's Auto Mart to anyone seeking a straightforward and stress free buying experience.

bought f150 2019 been great. Pulled 6000# travel trailer to Yuma Az. every year and no problems…read more will look there first when l need a new one.

Everyone was friendly, honest, and upfront. Better car buying experience than anywhere I've ever…read morebeen. Go see Gerardo! The guys there aren't your typical sleezy car guys. The lot was clean, the cars looked good and were a good value. I looked at a few other smaller lots and their cars weren't as nice, they had high miles, and were listed at a higher price. Id recommend these guys to anyone!

From the moment I stepped onto the lot the entire team made me feel incredibly welcomed and excited…read moreabout being there. Carl in sales helped me out a ton. Never felt pressured at all. The staff from sales to service and finance is incredibly patient and attentive. Pretty obvious they care mostly about the relationships they build with their customers to have long term clients. Thanks guys!

Our story CHRYSLER…read more300 PURCHASED FROM NORTHWEST MOTOR GROUP, PASCO, WA Monday, July 28th, 2025 Vehicle delivered from Northwest Motor Group in Pasco, Washington to Bellevue, Washington. Upon delivery, a cracked bumper was discovered and part of the driver's side fender was sticking out. Thursday, July 31st, 2025 Discover that, although advertised with a backup camera, the backup camera does not work. Also that the analog clock does not work. Friday, August 1st, 2025 Discover a leak as is evidenced by a stain/spot in the driveway. Make an appointment with our mechanic of over 20 years to examine the vehicle on Wednesday, August 6th, 2025. Discover that the windshield and side windows are scratched. Saturday, August 2nd, 2025 Engine light comes on Wednesday, August 6th, 2025 Take vehicle to Europa Motors in Bellevue, WA. 9:00am Monday. August 11th, 2025 Pick up vehicle. Mechanic examined the vehicle and developed the following list of repairs that need making on the vehicle. Of note Europa Motors also sells vehicles and always makes all necessary repairs BEFORE selling the vehicle. Europa Motors' list of repairs needed Backup camera Analog clock Catalytic converter Right front axle boot Transmission pan leak Radiator tank Left squirter broken Loose/cracked bumper Right front fog lamp bulbs and wiring missing Evap system Muffler Mechanic's estimate for repairs: $5 - $10,000. Recommendation: return vehicle and get money back.

Just bought a truck for my husband and we had a good experience the sales rep jovanny was really…read morekind and patient with my family all the employees that we met are really nice the place was clean I highly recommend coming here to buy a car they'll take good care of you.

1st time buyer Johnny was very nice when my buddy came to check out a couple cars…read more The next day Johnny sent his Financial Manager to help us with possibly getting a test drive, I don't remember his name but he was very rude not willing to budge on a overpriced car that has no list of what was done to it 6 owners it was a trainwreck. He was very cocky and snobby, said he has been doing sales for 15 years and he knows how it all works (yeah... right) after going back and forth arguing with us he told us to come back once we make more money? 1. Don't argue with the customer or you've lost the deal. 2. Be a little more professional other than boasting about your years of experience 3. You need more practice in sales. I can tell. They lost a customer but honestly I think I dodged a bullet.

I just bought a Yukon Denali from Tri Cities Auto Sales after talking with Jose for about a week…read more I flew in from Seattle and the car was exactly as advertised. They made the purchase easy and very straightforward. It was refreshing to not deal with a cheesy dealership that has all sorts of tricks up their sleeves. The Yukon was a fair price and drove it back to Seattle with a smile on my face

Juan and Tri City Car Sales literally saved us this weekend as we were experiencing car trouble on…read moreSunday. From our initial phone call, seeing if he had the tool we needed, to him sending us on the road, he and his team were amazing. We called so many places and Juan invited us to drop by and he could see what he could do. They were honest, friendly, and extremely knowledgeable about the trouble we were facing. He was immediately invested in our best interest and genuinely wanted to do what he could to help us make it back to Oregon. Though his mechanics were off on Sunday, he was able to get us what we needed in no time at all. If you're looking to have a great experience buying a car, start at Juan's first. It was an amazing experience for us and I'm sure it will be for you. Thanks again for your above and beyond help this weekend Juan! You were such a blessing to me and my family.

Jordon is the Best. Zero stress. Best pricing on the west coast. Family business so easy doing…read morebusiness with them.

I've worked with Hector at Archibalds a couple of times now, and every experience has been nothing…read moreshort of excellent. He's consistently professional, knowledgeable, and genuinely focused on helping me find the right vehicle without any pressure. Whether it was my first purchase or this most recent one, Hector made the process smooth, transparent, and even enjoyable. He takes the time to understand what you're looking for, answers every question patiently, and always works hard to get you the best deal possible. If you're looking for someone at Archibalds you can truly trust and feel confident returning to, I highly recommend Hector. He's the kind of salesman who makes you want to come back again and again.

Amazing! Ask for Angel B, he will make sure you have a great experience and find a vehicle that…read moreworks for you.

Communication. I just needed some communication to get my car. Waited a week and I have been left…read moreon delivered.

We just purchased our 3rd new Nissan, 2 of the purchases came from Bill Robertson Nissan. Christian…read moreis quite the salesman, never pushy just informative and he lets the customer decide on their budget parameters. Not many car salesman have the professional attitude he has. My wife and I felt comfortable We have been a customer of this dealership for many years and have all of our maintenance from oil changes to brakes performed there. I rate it a 5 star dealership.

Nic was amazing!! He recently helped me buy my new car. He was patient and extremely informative…read morethroughout the entire process. The finance department was also incredible in helping me finance my payments and making everything very very affordable. The next time I need a car I will definitely be stopping back by here and working with Nic!

i had a great experiance working with jason and thomas....jason went above and beyond to help me…read morepurchase this car and to let my son test drive it while he was 100 miles away....great people here....would definately use them again......

I bought a Jeep from them, and they told me they go through each car before they even sell it…read more With that in mind, I also asked again if there was anything wrong with jeep, was told no. Then I had the Jeep checked out by 360 Auto and three other places. Worse news: the Jeep had a HEADGASKET LEAK and needed to be replaced, which will cost about $7,500.00. I want them to pay to fix it!! They say, LINDA, there is nothing wrong, and I gave her the paperwork to prove it!! My family and children got a RIP-OFF!! Don't buy any cars there; don't trust them!! EXCALIBUR are rip offs!! I've contacted an Attorney about this also, and am filing complaints everywhere. I need others who also have problems with them to contact us; we will start a class action lawsuit!! Plus: attorneys' fees Shame on them!!! LINDA in Service and Sales Manager; both know the head gasket was bad when they sold the car!!! Don't trust Excalibur!!!! Don't trust them!!