Washer broke and needed to get laundry done and a replacement unit would not arrive in time. Called…read morethis place up and the gentleman over the phone was extremely nice, helpful, and answered all my questions. Since I had other errands to run, I opted for the wash and fold service.
Price seemed reasonable at $2 a pound. They let you bring your own detergent, which is great as I have many allergies to scents in detergents (they do offer detergent as well for various prices at different amounts and offer a scentless option as well, I just felt better bringing my own detergent). They also offer hypoallergenic dryer sheets options. So I decided to give them a try.
When entering, the place is clean. Not just clean, it's spotless. The workers don't sit behind the counter, they are on the floor, sweeping, wiping counters and machines down with disinfectant wipes, etc. And other than soap, there is no odor. They keep it CLEAN.
There are some sitting areas, an area where laundry baskets on wheels are kept for use, and a dispenser to buy detergent. Machines all have tap menus to pay--if you have cash, you have to get a tap card at the front. No machines here use coins, everything is modernized. If you need help, staff is there to help you with anything you have questions about.
I took my laundry pre-sorted in bags to the counter. The gentleman who answered the phone came over and took my information and then weighed my bags. Just shy of $68 for a little over 33 pounds of laundry. Said they would try to be done by end of day but Sundays are busy, so they give 24 hours (which is stated--laundry done within 24 hours, so if you come late or it's super busy, you may not have your things until next morning). I said it's fine, I can come late, morning, or whatever. They took my clothes and my detergent. I got a text saying I would be notified upon completion. Thanked the guy and left to get everything done I had to rush to do.
Got a text message a little over 2 hours later that my clothes were already ready! Drove over to pick them up, was greeted by the same gentleman. Everything was folded very nicely and bagged up. They even saved my bags I used for the clothes and kept them alongside my detergent. Everything was labeled nicely and clearly. All I had to do was come in and pick up my clothes, using a laundry basket to wheel them out to my car.
I was so impressed with their work that I returned the next day and had my towels washed because my replacement unit was delayed being delivered. I received the same excellent service.
If you have an emergency and need your laundry done, either you have a broken unit or have errands to run but need it all done with no way to wait for it yourself, I HIGHLY recommend this place with their wash and fold service. Just note it gets super busy on Saturday, Sunday, and Monday. The sooner you arrive to drop off, the sooner it can be done. Rates are different for different types of clothes or bedding, so be aware ahead of time checking the signs or calling in advance to ask. I don't know rates if you stay and wash things yourself since I used the wash and fold services.
