I had an outstanding experience purchasing my new Toyota Grand Highlander from Toyota of Cedar…read morePark. From start to finish, the entire process was smooth, professional, and genuinely enjoyable. My sales advisor, Tyler Thornhill, and his associate, Kyle Chowdhury, went above and beyond to make sure everything came together. They were knowledgeable, helpful, responsive, and never made me feel pressured. They truly went the extra mile to make this a great car-buying experience. One detail that really stood out was that I happened to be at the dealership in a friend's car because my vehicle was in the shop (at a non-Toyota repair facility). After completing the purchase, Tyler and Kyle actually drove my new Grand Highlander to my home for me. That kind of personal service says a lot about the people they are. I also want to recognize the New Car Sales Director, Will Taylor, who helped move the purchase along smoothly and was an easy and pleasant person to work with throughout the process. I can highly recommend Toyota of Cedar Park, Tyler Thornhill, Kyle Chowdhury, and the entire team I worked with. They made what can sometimes be a stressful process into a truly great experience. I'm very happy with my new Grand Highlander and with the way I was treated throughout the purchase.

The best customer service I've ever received at a dealership service center. I went to the service…read moredepartment for routine maintenance and a problem with my fuel door. I purchased a small part for my fuel door on site. The service tech, Juan, repaired it himself. It was an easy fix and he wanted to save me money for the cost of labor. The parts shop was set up like a gift shop. I thought that was cute. There were many comfortable places to sit in the waiting area. There was a coffee shop and a children's play area for families. Overall, the customer service was phenomenal and I plan to return for future car maintenance.

Bought a Tesla Model 3 2018 from them, shortly after a PCS error occurred restricting A/C charging…read more I contacted the service shop and they were able to help make amends to this issue, big thanks to Logan (Service Shop) and the owner for making this happen. Seamless experience from test-drive to purchase. No sneaky fees. Will buy again!

Let me start by putting my bias out front: I hate the dealership experience. I hate the upselling…read morewhen you get in front of the finance manager and the strategic//infuriating waiting they make you do when they have "ask their manager" anything. I hate this so much that I've bought my last two cars from Carvana simply because I wouldn't have to speak to anyone. I find the stereotypical car-buying experience (new and, especially, used) to be unnecessarily stressful and taxing. Today, this has changed. When I found a slightly better deal locally than I did on Carvana, I took the plunge. From the beginning, Angela was super helpful and responsive. She didn't insist on talking on the phone and was happy to text details, which is infinitely more manageable during the workweek. When it came time to make the trek to Austin e Autos, Angela let me know that she would be off that day and handed off the deal to Isaac. Isaac is the best. Isaac put us through the paces of letting us test drive, then talking numbers. At no point did the numbers they advertised ever change. I came in with pre-approval through USAA, and they did not push me toward in-house financing. This has never happened to me before. They usually push that really hard. Once the numbers were agreed upon, we were handed over to Stephanie for the paper signing. This was equally painless, and there was no push to buy extended warranties, wheel insurance, GAP, etc, etc, etc. The numbers we discussed with Isaac were the exact numbers we signed off on with Stephanie. Incredibly painless, transparent, and honest process. My wife loves her car, and I am very impressed by the buying experience. If you're in the market for a used EV, look here first. All the stars. Thank you, Isaac, Angela, and Stephanie!

I've been a customer of Greg Chapman Motors for two years now. I decided it was time to purchase…read moreanother vehicle and the process to do so was quick & painless! I even got a better interest rate than the last time, all things considered. Angel was my rep again and when I went to test drive the vehicle I was going to purchase, I asked him if I could take it to a mechanic to get it inspected. He didn't hesitate to approve this, which shows how ethical they are as a dealership! The day after the purchase, however, the check engine light came on. I took it to the repair shop first to get the code pulled and then called and talked to Steve at Greg Chapman. He told me to bring it in and they were able to fix the two issues that pulled up right away. Not only this, but they noticed the navigation system was wired in a way that would drain my battery, so they re-wired it to prevent that from happening again. All in all, I had a great experience with the first vehicle and I had a great experience with this one! I'm grateful for their in-house financing more than anything. Highly recommend.

I looked at a few other lots for a reliable used vehicle. It wasn't until I got to Greg Chapman's…read morethat I found just what I needed. I was greeted by Steve Albarado as I was viewing a nice-looking truck. He was very cordial and courteous. I test drove the truck, and then It was Steve's no pressure approach that sold me. Thank you, Steve, for fixing me up.

Last week I bought two vehicles, and my only regret is that I bought one of them before finding…read moreTexas Auto Ranch. I called and left a message Monday morning and received a call back from the owner, John Phillips. I pass by his lot every day coming and going and noticed that he always seemed to have lots of nice looking stock on hand. I was in the market for a late model Infiniti and noticed that he had several on hand. When John called me back, I delivered my typical "This ain't my first rodeo speech," so as to let him know that I was not going to be a push over. John was very humble and friendly, it was immediately apparent to me that working with him was going to be fun and easy. After speaking on the phone a few times, curiosity finally got the better of me and I stopped by after work. John is a man's man who loves to talk about fishing and his kids, and we got along famously. He presented me with several options, and earned my trust by revealing several aspects of the deal that are normally kept from customers. It was an educational experience, even for someone like me whose bought several cars and has friends who have their dealers license. The car had some minor imperfections, but John made some calls and got me taken care of. As it turns out, this is not his first rodeo either and he is incredibly well connected, and apparently incredibly influential with his business contacts as he was able to get me some nice freebies and discounts. Having purchased 10 cars since moving to Austin, most of them at Austin Infiniti, I had a good basis for comparison for rating a car buying experience. John and Texas Auto Ranch are far and away the best I've ever encountered, and because of integrity, his personality, and his willingness to go above and beyond, he's earned a customer for life. Here are some pointers: 1. Call him first to find out if he has what you want, or visit his website. 2. He may be able to find what you want if he doesn't already have it. 3. Be nice and you'll be amazed at the level of service you receive. 4. Give John a shot at your financing even if you already have your own lined up. He could have saved me some money, as it turns out. 5. Compare his prices to anyone in town; you'll be amazed. 6. Tell him that you contacted him because of his YELP page, so he'll believe me when I tell him it will actually increase his sales.

The most pleasant car buying experience I have ever had! I usually hate buying cars because there…read moreis usually a lot of sitting and waiting for financing, negotiating, talking to this person and that person trying to sell you things you don't need... Thankfully I found John this time! I was looking for a newer model Infiniti G37 and found the perfect one on AutoTrader. The price was lower by a few thousand than any of the other similar listings and I was a little apprehensive about buying from a small dealer. I emailed an inquiry and John called me back right away. Within 45 minutes I was test-driving my perfect car! Later that day I decided that I wanted it but the only thing I was concerned about was the black interior and John offered to have the windows tinted...the deal was made! I went home filled out the credit app and was approved immediately. John said all I need to do is come in and sign. The next day John took it to the Infiniti dealer to get another key made and then to another place to get the windows tinted. I came in the day after that, signed the paperwork and was out the door in 15 minutes. No trying to upsell me, no BS to deal with. Just straight-forward honesty. So refreshing! If you are looking for a specific car and he doesn't have it, let him know what you want and he can find it for you. Save yourself a lot of time and contact John first! I know I will be calling him when my daughter turns 16 for her first car. I will not go anywhere else from now on!

Got a nice truck but to bad they didn't do what they said they would do. Oh and please make sure…read moreall things work before you buy cause they won't fix it after no matter how soon you tell them. No place to mount a license plant on front he said he would order one for us he didn't. Sad that we buy cars all the time we'll be looking elsewhere. And removing sticker off back not going tadvertising for free.

Great dealership! Maurice the manager is 1000 percent about customer service and standing by the…read moreproduct. Keshia was my salesperson and she goes over and above to make sure you are taken care of! I appreciate that they take the time to listen and treat you like a person. I would recommend them to anyone I know that needs a car and appreciates service after the sale. Most dealerships could care less and treat you like a number. This is not your average car dealership. They want to make sure you are a satisfied customer. I would recommend them to anyone needing a car.

Everybody loves a new car, but very few people like the process of actually buying the car. Unless…read morethey're dealing with Browning & Company. We've bought our last 2 vehicles from Robert. Both used, but in great shape. We've had one for 2.5 years now and the other for a year and bit. We haven't mechanical troubles with either. He gave us a great deal each time we purchased a vehicle, took care of all the paperwork and basically made it very easy to complete both transactions. That's why we went with him the first time. That's why we went with again a year later. That's why we'll call Robert when we are looking for our next ride too. It's a bit of a drive, but so worth it financially and for the peace-of-mind.

I hate shopping around for cars this place right here is an exception the owner is super friendly…read moreyou will never feel rushed or pressured to purchase anything here and the cars are very well maintained we bought a Lexus from here almost 2 yrs ago and we are now looking into getting another car from the owner. This place was pretty far for us but well worth it check it out you will not be disappointed and the owner will work with you.

During the "chip shortage" of 2021, I contacted Signature to consign and sell my Lexus LS500…read more Daniel Driskell, the owner, was very easy to work with. He runs a professional operation. We negotiated the consignment contract. If you have a unique car or a reserve price, don't hesitate to brainstorm terms with Daniel. He's creative and a real capitalist entrepreneur! Office facilities are professional. Cars are kept in the office building parking garage. His team marketed and sold my LS500 in about 20 days. Marketing included extensive photos taken at the office building. Every car will take a different amount of time. The LS500 is a huge and interesting sedan that doesn't appeal to everyone, If you have a hyper-popular car, expect Daniel's team to sell it much, much faster. Receipt of funds was easy- Daniel provided a check to me once the buyer's funds had cleared Signature's account. Note if you "debadged" (aka removed emblems)- Signature will charge you for the replacement of the badging. Minor issue but it's good to know in advance,

Not sure what has happened to this company since all these reviews are so great. I bought my…read morePorsche Cayman from here. Daniel was active during the selling process but failed to disclose all the mechanical issues, lack of keys and features with the car. I had traded in a perfect condition Audi Q5 to a car that now after 60 days I'm getting quoted over 4-6 thousand in repairs. And after getting quoted for how much dealers are willing to pay for the car I'm down over 20k on what I bought the car for from him. Please bring a mechanic or someone to inspect the car he is selling you. Out of many used cars I have owned I have never felt this cheated out of money.

Warning - Lemons Sold Here!…read more This is a repost. Somehow my post was taken down. This is what happend to me at this dealer. I purchased a car from this dealership for my son, who was heading off to college. The Cars4uTX sticker is still on the back of what is now a broken car. At the time, it seemed like a great deal--low mileage (61,000), no accidents, everything looked clean. But after just 6,000 easy highway miles, the transmission completely failed. In my opinion, the chances that the dealer didn't know the car was on the verge of a major failure are XZERO. Just Google "Nissan transmission problems" or ask any AI platform for an overview. AI Summary on Nissan CVT Transmission: Nissan's CVT (Continuously Variable Transmission) has a well-documented history of issues: premature failure, overheating, whining or shuddering noises, and more. These problems often result in delayed acceleration, power loss, or total failure--sometimes even leading to accidents. Selling the car as-is is an option, but I'd be lucky to get a few thousand dollars for it. Fixing it and then selling it is another possibility--but honestly, unlike a dealer like Cars4UTX, I'd feel guilty passing a car with known transmission issues on to another person or family just looking for reliable transportation. All I can say is this: buyer beware with this dealership. Ask every question. Do your research. Don't expect the dealer to be upfront--they just want to move inventory. This has been a very expensive lesson for us. There are plenty of other dealerships out there. Choose wisely.

WARNING Lemons Sold Here, Undisclosed Safety and Emissions…read moreDefects, Dealer Misconduct, Emissions Tampering, Contract Pressure, & No Accountability We were referred to Cars 4 UTX/Alex & Sons for cheap used cars, but warned "be careful--they sell lemons." Our 2014 Mazda CX-5 seemed fine on the outside but hid serious issues. Dealer's own shop "passed" it for emissions, but an independent inspection found an illegal O2 sensor spacer (emissions tampering) and nearly $7,000 in needed repairs. Contracts were only in English--my girlfriend (limited English, first-time buyer) was pressured to sign alone. She put $2,000 down, and is now stuck paying $430/month for 5 years ($26,000 total) for a car that is not legal to drive. Dealer refused to provide inspection or repair records, removed the car from their website after our complaints, and never addressed any issues. We filed a DMV complaint; the dealer got to see/respond to everything, offered a vague "unwind" (buyback) but never put anything in writing. Once faced with real repair costs, he stopped communicating and tried to go through the lienholder instead. Bottom line: This place has a pattern of selling unsafe, misrepresented cars, ghosting buyers, and using procedural games to avoid responsibility. Documentation available to any agency or buyer. ADDITIONAL UPDATE: Title: Emissions Tampering, Odometer Issues, and Deceptive Inspections - Avoid Alex & Sons Affordable Review: Alex & Sons Affordable Auto Sales performed the emissions inspection for a used car we purchased from a dealer on the same lot. After purchase, we discovered a 12-mile odometer gap between their emissions test and the sale, raising serious suspicion of odometer manipulation and OBD2 resets. An independent shop found an illegal O2 sensor spacer (emissions tampering), multiple pre-existing safety and emissions defects, and over $7,000 in immediate repairs--none of which were disclosed by Alex & Sons. The follow-up emissions test failed within two weeks, proving the car should never have passed their inspection or been sold as roadworthy. Their inspection allowed a dangerous, tampered vehicle to be sold to a first-time, limited-English buyer who was pressured to sign contracts alone and with no advocate. Alex & Sons has not addressed these failures or provided documentation when requested. Other buyers report similar patterns: failed inspections, odometer gaps, review removal, and major financial harm. Avoid this shop at all costs and insist on a true independent inspection before buying from any dealer that uses their services. Documentation available to regulators on request.