Routinely closes before posted hours. One of the installs was faulty, but they did replace it free…read moreof charge. Went there a full 20 min before closing to get a rock chip assessed but lights were off and doors locked. Employee sitting in idling car outside presumably waiting until posted closing time to vacate the premises didn't bother to say anything to me as I walked around the property looking for service. Covid is over guys, why don't you do your jobs.

WONDERFUL people to work with. They got me in and out within an hour and a half. Tabitha and the…read moreother girls ALL have great customer service. I would recommend this location in Auburn to everyone. If my family ever needs a new windshield, I defiantly will have them go here.

It was so convenient for me to schedule online and I think that was pretty much the only way to do…read moreit, too. They had more openings by bringing your car in to their shop instead of bringing their service to you. I brought my car in the next day. They listened to my concerns and I really loved that. You can really see that they worked as a team and have fun or like what they do. They definitely helped me and provided superior customer service! I will be back to being my other car in for a window replacement.

I currently manage a fleet at my company.. i called in to get a quote from my personal vehicle. I…read morespoke to the manager mars, and he quote me a discounted price. When I got to the appointment, that price was not reflective. when I tried to give him a call, he ignores my phone call. Mars has poor customer service. I was going to give them at least 10 vehicles to help with windshield replacement. they have lost my business completely. I would never recommend to work with a dishonest company ever again. They have lost me completely. My entire fleet is going to gerber glass and never coming back

Highly recommend NOVUS Glass of Redmond, they responded to my message on Yelp super fast and were…read morevery knowledgeable and helpful. They were clear about the info they needed, answered my many questions patiently, and gave me an estimate as soon as they could. They got me on the schedule very fast, and when I arrived to get the service done they were incredibly kind and welcoming. I needed my front windshield replaced and the camera recalibrated, and they got it done within an hour. They were so friendly and understanding and very capable and clear. Highly highly recommend!

For about five months, I was driving with broken windshield, he recently contacted a few different…read moreshops. Cye from Novus auto glass was the only one that really explained me why I must put the right glass and calibrated after installation. I paid my own pocket for the glass replacement, but I'm super happy with the service and everything with this shop. Ali from the office really helped me with scheduling same-day replacement debt all took less than an hour, including calibration, I have watched the entire process, if guys are super professional, Austin and Cye installed it Absolutely perfect. The price is more than fair, highly recommended

Driving back from a road trip from spokane and wenatchee...i was behind a trucker who shot a piece…read moreof gravel to my car and chipped my front windshield. I have plans to go back out of town tomorrow and appts this afternoon so I only had a small window to get this fixed or risk a crack appearing. I went to my dealership to get all the dead bugs off my windshiled and was told they cant do the work for a chip. I yelped and found Speedy glass. Called them and spoke to Sam. Told her my situation and she explained that my insurance may cover it and asked me to come in. While heading to her i spoke to my insurance and was told they DO cover and woild stsrt the process. Mind you i was already on my way and be there in 8 mins per my GPS. Within that 8 mins geico took care of everything. I showed up...spoke to Sam again..and she told me it could happen in less than an hour (remember i have appts this afternoon). I sat there checking my emails and within 30 mins i was getting my keys back. They filled the small chip i had and i was on my way. Fast service...reliable and sam's customer service was top notch.

They did an excellent job replacing the front windshield of my Honda Element. Fast & efficient!…read moreElaine and her crew were outstanding. Five Stars

Yes, quick response , & friendly easy going customer service Shout out to Bruce and Austin for…read moretaking care of my project.

I am extremely pleased with the exceptional service provided by Bruce at Glass Works Pro of South…read moreSound. I needed a new plastic rear tailgate applique installed on my SUV's glass hatch after the previous component cracked. After searching extensively for a qualified technician to complete the installation, Bruce took on the job and executed it flawlessly. I highly recommend this business for their skill, professionalism, top-tier customer service and unbeatable price.

Competitive pricing, amazing customer service! Only about 2 to 3 hours from between the time I…read morecalled for a quote to the time that my window was replaced! Super professional, polite, and courteous. And thankfully took all the broken glass with them!

Mr. Sergey from Master Auto Glass replaced the windshield on my 2024 Chevrolet Suburban and did an…read moreexcellent job. He was very friendly, positive, and attentive throughout the whole process. You can tell he's a true professional with years of experience. What I really appreciated was how quickly he responded to my request and came out to my location -- it was very convenient and saved me a lot of time. The price was fair, and the service was fast and efficient. Very satisfied -- definitely recommend!

Excellent work! I had an appointment for a new windshield and was in and out in about 40min. I…read morewasn't expecting the work to get done so quickly; they even managed to remove and transfer an RFID sticker and my flex pass (w/ velcro adhesive) to the new glass, BRAVO! Thanks y'all!

Genuine Auto Glass helped me navigate my insurance policy and got me in and fixed quickly. I…read morecouldn't be happier, and their lifetime guarantee is simply the best. These are great people and they go out of their way to make you feel like valued clients. I highly recommend for all your auto glass needs that you go see Genuine Auto Glass in Auburn Washington.

I recently had Dealer Xpress Window Tinting handle the windows on my 2023 Toyota Tacoma TRD Pro and…read moremy 2025 Ford F-150 Lightning. They did a fantastic job from start to finish. What really stood out was how perfectly they matched the rear window tint on both trucks. It looks completely seamless, like it came from the factory. They also gave me honest, practical advice on tint darkness that balanced great looks with safe nighttime driving and legal requirements. Their customer service is the best I've experienced in any business. Professional, responsive, timely, and genuinely attentive. I drive all the way from Mercer Island because it's worth it. The shop in Auburn is easy to get to, their hours were very accommodating, and the precision film cutting technology along with the quality of the installation is top-notch. Both vehicles turned out clean and bubble-free with factory-level results. If you're looking for premium window tinting or PPF, I highly recommend Dealer Xpress. I'm extremely happy with the work on both trucks and will definitely be back.

This is my 3rd time getting my windows tinted by Dealer Xpress. Great staff, great customer…read moreservice- thank you Madison! Waited in their lobby and it was done in an hour. Thank goodness they put a sticker on the door because I forgot I can't roll down my window an hour later!

Lucky Dog customer service was awesome. We just got our windshield replaced so no feedback yet on…read moreworkmanship and value. They do guarantee the work as long as we own the car so that's good reassurance

I had a passenger side window replaced this past week. The price was fair and they got me in and…read moreout in 30 minutes. I would have given them 5 stars if it wasn't for their policy of charging 3% to use a credit card OR a flat $3 to use a debit card. Had their price quote been 3-5% higher to cover the likely possibility that I might pay with a credit card I wouldn't have blinked an eye. I've owned businesses in the past and credit card fees are a cost of doing business.

I first got a quote for a windshield replacement and was debating on going with them (was very…read morereasonable but I had a few quotes). Then I unluckily got a shattered passenger window on my car and called these guys for a new quote. He got me a quote within an hour and offered to come out the same day. They did amazing work, was super fast, and very reasonable prices. Fast forward a couple weeks and my teenager's car window stopped rolling up/down so we gave these guys a call again. They didn't hesitate. They went to her work place and replaced her window motor while she worked. Again, super fast and resonably priced. I'll definitely call these guys again anytime I have a glass or window issue.

Updated review... After a few months the rock chip got…read morebigger and spread like a web. I paid $80+ for nothing. Changing this rating to 3 stars. I got ripped off