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    Master Auto Glass

    4.5 (23 reviews)
    Open 9:00 am - 5:00 pm
    Updated 1 month ago

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    Response time

    1 hour

    Response rate

    100%

    Services - Master Auto Glass

    Auto mirror repair

    Auto mirror replacement

    Auto window repair

    3 More Services

    Auto window replacement

    Auto windshield repair

    Auto windshield replacement

    Master Auto Glass Photos

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    A different view of the size of crack
    Dwayne S.

    Do not use this company to fix a rock chip. They did a terrible job 'fixing "a rock chip, then when contracted about it did they would come out and never did, then just never returned a call and feel off the planet. Then didn't stand behind their work and left a customer high and dry with a windshield that needed to be replaced because they didn't know how to our care to do their job correctly. Here is the sequence of events..... After his coworker "filled and fixed" the chip in my windshield and the crack began to grow in one direction I contacted him and asked him to come back and fix it, letting him know it was growing and I was worried it might get too big to fix. He told me he would try and make it out soon and then never called back. I waited a week patiently figuring he may be busy and then again no return call, waited again and two weeks later after the crack began to grow in a second direction and split again as well, I gave him another call letting him know the crack was significantly bigger and asked him again to come back and fix it. When he came out his response was.... well the crack is too big and can't be fixed. I then asked him what the plan was moving forward and he said you'll have to call your insurance company, I'm not going to do anything about it. I asked him if he was really planning to not stand behind the work that his company and coworker did and he replied again you'll have to contact your insurance company. Terrible experience, shoddy work, never call them... Wait the 2 weeks for safelite and get it done right. So now because the original job was shoddy and because he didn't come out and fix it the

    Getting windshield installed

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    2 months ago

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    4 months ago

    Great service, great communication, replacement was done quickly and efficiently. I would recommend to friends and family. 10/10

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    1 year ago

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    1 year ago

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    4 years ago

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    3 years ago

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    2 years ago

    Cannot recommend more. They came out to me super quickly, and Igor replaced my rear windshield quickly and professionally!

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    5 years ago

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    13 years ago

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    7 years ago

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    4 years ago

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    7 years ago

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    7 years ago

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    7 years ago

    Came out the day of the replace a window in my ford ranger, even stayed late to get it done. Fair price and awesome service. Thanks guys

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    8 years ago

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    6 years ago

    They did great work. They were very nice, professional and honest. I'd recommend to anyone who needs a windshield replaced.

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    7 years ago

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    11 years ago

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    9 years ago

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    10 years ago

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    12 years ago

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    You might also consider

    Lucky Dog Auto Glass

    Lucky Dog Auto Glass

    (130 reviews)

    For years I didn't even know they were just down the hill from me. I've been going to Speedy Glass,…read moreSafelite or Novus all this time. I had Lucky Dog fill in a window ding. They were very professional, great communication, quick, and did a superb job! Done in 30 minutes. I highly recommend these guys for auto glass repair or replacement.

    Two things ultimately lead me to a negative review, and I assure you, both are avoidable. 1) Did I…read moreget what I paid for. 2) Did the business make the situation right after the problem was brought to their attention. In this matter, the transaction should have been simple, I needed my windshield replaced. That means, I come in, you replace the windshield correctly and hopefully, I don't see you for a long while. None of that happened. Things did not start off well, but I will blame my insurance agent for 90% of the issue. I told them where I wanted to take my care, but they continued to push Safelite. They scheduled my service with Safelite and told me that the business I chose could have the claim transferred. When I came to Lucky Dog, they called the 3rd party State Farm uses and their computers were down and they advised they planned to be back online in less than 90 minutes. That meant Lucky Dog wasn't going to start service for 90 minutes despite me having an appointment. Not wanting to wait, I suggested they verify coverage with my agent despite already showing them my insurance card that denoted a $0 deductible. I felt challenged, like I wasn't being honest and what bothered me most is they told me service would take up to 3 hours. So why not start service and if there is any issue with payment, we work it out in the end. They refused to do so, so my service was delayed about an hour. Ok, not my business and I felt if Joe was being that thorough on payment, his people would be that thorough on installation. Service was complete and I left. I also noted I was not offered either of the two items they advertised with windshield replacement. It was a $25 refund or new wiper blades. Since I Just replaced the blades, I was going to request the $25 cash, but it wasn't offered. 2 days later, the rain began that lead to record flooding. I was driving and noticed I couldn't see. It was scary and dangerous, because visibility is the foundation for safe driving. I looked down and the wipers that are automated were in the auto mode. I turned them from auto to on and they began to work. Once home, I called Lucky Dog and scheduled to come back to have the system looked at. When I arrived there the following week, I asked for Joe, the owner, he was on the east cost according to staff. I also noticed a bubble where the windshield sensor was and I pointed that out to the tech. He drove the car, confirmed the auto wipers were not working and went to work. After about 90 minutes, he told me the system had been fixed and apologized the work wasn't done correctly the first time. Again, no offer for blade replacement or cash rebate was made. In the end, the work was not done correctly the first time. A serious safety issue was the result of it and none of the offers that came with service were offered and I had to take nearly 3 hours of my personal in pursuit or having them do what they failed to do on my original appointment. Lucky Dog got full payment, but did not provide the service or support I expected. And rather than take another 2 hours to drive back and talk to Joe, I felt my time would be better served leaving a detailed review. Mistakes happen, but as I say, the measure of a business is what they do when this transpires. I am not at all impressed with Lucky Dog and how this all shook out.

    Master Auto Glass - autoglass - Updated July 2026

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