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    Genuine Auto Glass

    4.8 (40 reviews)
    Open 8:00 am - 5:00 pm

    Services - Genuine Auto Glass

    Auto mirror repair

    Auto mirror replacement

    Auto window repair

    2 More Services

    Auto window replacement

    Auto windshield repair

    Genuine Auto Glass Photos

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    Recommended Reviews - Genuine Auto Glass

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    Rock chip repair!!
    Jen K.

    I have to give it to the wonderful staff at Genuine, what a great group of people! I was pelted by a rock truck on the freeway. This team worked on my window without an appointment (it took about half an hour to complete the repairs), fixing them without any charge to me - Even though State Farm no longer covers rock repairs!! After repairing the chips, they cleaned all my windows and gave me a can of Window Cleaner (which is amazing!!) I live an hour away, but I will drive back because of their incredible customer service. Highly recommended!!!

    What?  No clean up inside?

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    4 years ago

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    4 years ago

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    5 years ago

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    7 years ago

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    5 years ago

    Fast and friendly service! I had my front window replaced for a chip and radiating cracks and they got everything done in less than an hour

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    8 years ago

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    5 years ago

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    8 years ago

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    7 years ago

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    7 years ago

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    4 years ago

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    7 years ago

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    6 years ago

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    8 years ago

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    13 years ago

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    7 years ago

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    9 years ago

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    10 years ago

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    10 years ago

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    9 years ago

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    8 years ago

    I've done multiple cars with this company. Always polite and courteous. They have always been on time and the prices were pretty decent.

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    7 years ago

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    9 years ago

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    7 years ago

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    8 years ago

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    7 years ago

    The tech was great! Saved me $250 on trim due to the caution he took removing my old trim! Thanks for the great job!!

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    10 years ago

    Quick service, professional staff, quality work and fair price. Would recommend to friends and family.

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    7 years ago

    Kyle replaced my windshield and fixed a number of issues during the install and was fabulous! Very happy with Kyle'a work.

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    10 years ago

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    7 years ago

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    8 years ago

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    11 years ago

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    9 years ago

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    Ask the Community - Genuine Auto Glass

    Review Highlights - Genuine Auto Glass

    Fast and prompt service without any hassle!

    Mentioned in 4 reviews

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    NOVUS Glass of Redmond - Windshield replacement

    NOVUS Glass of Redmond

    (172 reviews)

    For about five months, I was driving with broken windshield, he recently contacted a few different…read moreshops. Cye from Novus auto glass was the only one that really explained me why I must put the right glass and calibrated after installation. I paid my own pocket for the glass replacement, but I'm super happy with the service and everything with this shop. Ali from the office really helped me with scheduling same-day replacement debt all took less than an hour, including calibration, I have watched the entire process, if guys are super professional, Austin and Cye installed it Absolutely perfect. The price is more than fair, highly recommended

    During a really cr*ppy situation of my car being vandalized (quarter panels being shattered), this…read moreplace kept me at ease and stress free. Not to be dramatic but I've never had such amazing customer service where they provided the service needed and more. Offered water upon walking in, took me in first thing in the morning despite the flooding happening, cleaned up the shattered glass all over in the inside of my car, provided personal recommendations to other businesses for other services, and the owner himself helped seal off the edges of the windows out in the rain. Thank you so much for taking me in on such short notice and going above and beyond to help me with my situation. Hoping this never happens again but if I ever need any other sort of glass services for my 2 vehicles, I'll definitely be making the drive up from Renton. These guys are worth it. Happy holidays!

    Lucky Dog Auto Glass

    Lucky Dog Auto Glass

    (129 reviews)

    For years I didn't even know they were just down the hill from me. I've been going to Speedy Glass,…read moreSafelite or Novus all this time. I had Lucky Dog fill in a window ding. They were very professional, great communication, quick, and did a superb job! Done in 30 minutes. I highly recommend these guys for auto glass repair or replacement.

    Two things ultimately lead me to a negative review, and I assure you, both are avoidable. 1) Did I…read moreget what I paid for. 2) Did the business make the situation right after the problem was brought to their attention. In this matter, the transaction should have been simple, I needed my windshield replaced. That means, I come in, you replace the windshield correctly and hopefully, I don't see you for a long while. None of that happened. Things did not start off well, but I will blame my insurance agent for 90% of the issue. I told them where I wanted to take my care, but they continued to push Safelite. They scheduled my service with Safelite and told me that the business I chose could have the claim transferred. When I came to Lucky Dog, they called the 3rd party State Farm uses and their computers were down and they advised they planned to be back online in less than 90 minutes. That meant Lucky Dog wasn't going to start service for 90 minutes despite me having an appointment. Not wanting to wait, I suggested they verify coverage with my agent despite already showing them my insurance card that denoted a $0 deductible. I felt challenged, like I wasn't being honest and what bothered me most is they told me service would take up to 3 hours. So why not start service and if there is any issue with payment, we work it out in the end. They refused to do so, so my service was delayed about an hour. Ok, not my business and I felt if Joe was being that thorough on payment, his people would be that thorough on installation. Service was complete and I left. I also noted I was not offered either of the two items they advertised with windshield replacement. It was a $25 refund or new wiper blades. Since I Just replaced the blades, I was going to request the $25 cash, but it wasn't offered. 2 days later, the rain began that lead to record flooding. I was driving and noticed I couldn't see. It was scary and dangerous, because visibility is the foundation for safe driving. I looked down and the wipers that are automated were in the auto mode. I turned them from auto to on and they began to work. Once home, I called Lucky Dog and scheduled to come back to have the system looked at. When I arrived there the following week, I asked for Joe, the owner, he was on the east cost according to staff. I also noticed a bubble where the windshield sensor was and I pointed that out to the tech. He drove the car, confirmed the auto wipers were not working and went to work. After about 90 minutes, he told me the system had been fixed and apologized the work wasn't done correctly the first time. Again, no offer for blade replacement or cash rebate was made. In the end, the work was not done correctly the first time. A serious safety issue was the result of it and none of the offers that came with service were offered and I had to take nearly 3 hours of my personal in pursuit or having them do what they failed to do on my original appointment. Lucky Dog got full payment, but did not provide the service or support I expected. And rather than take another 2 hours to drive back and talk to Joe, I felt my time would be better served leaving a detailed review. Mistakes happen, but as I say, the measure of a business is what they do when this transpires. I am not at all impressed with Lucky Dog and how this all shook out.

    Genuine Auto Glass - autoglass - Updated May 2026

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