They did an excellent job replacing the front windshield of my Honda Element. Fast & efficient!…read moreElaine and her crew were outstanding. Five Stars

Just wanted to give a shout out to Aaron for his wonderful customer service. When I initially…read morecalled to make an appointment for a windshield replacement, I was very pleased with how accommodating and professional Aaron was. He made it super simple for me and I appreciate that. On the day of the install, I had decided to wait in the waiting room. There were other customers who called and each time Aaron picked up the phone, he had the same high level of professionalism with every person and their inquiries. It was a pleasure to have been working with him. Also, the team who did the install was also great at the install. Overall, I am very pleased with Aaron and the team and will continue to do future business here.

Quick service, reliable and consistent communication! Eugene helped me both times!…read more He came to my work while I was working and got it done in the parking lot!

I sent them Pictures of my cracked windsheild and insurance card. The insurance card had the VIN…read morenumber for my car. They responded by asking for my VIN number. I responded that it was in the attached pictures of my cracked windsheild and insurance card. Never heard back so I went with another windsheild replacement company. I'm not sure why they never responded. I don't know what rating to give so I picked the middle.

Routinely closes before posted hours. One of the installs was faulty, but they did replace it free…read moreof charge. Went there a full 20 min before closing to get a rock chip assessed but lights were off and doors locked. Employee sitting in idling car outside presumably waiting until posted closing time to vacate the premises didn't bother to say anything to me as I walked around the property looking for service. Covid is over guys, why don't you do your jobs.

WONDERFUL people to work with. They got me in and out within an hour and a half. Tabitha and the…read moreother girls ALL have great customer service. I would recommend this location in Auburn to everyone. If my family ever needs a new windshield, I defiantly will have them go here.

He was on time and got the job finished in a timely manner, with quality work. I worked with him…read morein the past in a totally different company and totally different line of work, in a situation that was not ideal. I was angry at the service I was given at that time and I was probably not too easy to please. Yet he was very professional throughout the entire ordeal and he managed to rectify the situation. His professionalism in the way he conducts business was apparent when we did business this time also. I would recommend him to anyone to get their glass needs taken care of. He was very prompt getting back to me in all communications and his price was a good value.

My windshield cracked and I reached out to several companies here on Yelp. Don responded promptly…read moreand offered a great price for the service. I prefer small businesses but i did request quote from the popular company we frequently see on TV. The price was too much and they said they could not do it at my house. That was a deal breaker. Don and his team on the other hand were readily available, arrived before schedule, and finished the job within an hour. My Subaru has the eyesight feature but they were able to still install everything without issues. I HIGHLY recommend 253 Glass Repair. Will recommend them to family and friends!

If made an appt at 7am to have rear glass replaced after some road debris took it out…read more I arrived at 7. Door was locked. I walked around the side the building and one of the guys let me in and took my keycard. I was out by 8:45am which was great. My only issue was that they used a 3rd party glass that has some dark lines my oem glass didn't have. But that's on my insurance and not them.

I had a small rock chip and my insurance had me schedule with Safelite. Guy was in my driveway for…read moreless than 10 minutes before he cracked my windshield, and now I'm on the hook for a $1,200 windshield replacement. Response from the tech and head office "oops, sometimes these things happen; it's very rare! Don't worry, he had 8 months of experience!" Very friendly, but not at all understanding or apologetic for costing me so much money. NOT going to have them do my replacement; taking my business to a local shop with better customer service, better reviews, and lower prices. Beware if you live in South King County and this shop services your Safelite/insurance rock chip claim.

Super friendly, communicative, and more affordable than other places I got quotes from. Highly…read morerecommend!

BEWARE!!! HOSTILE HUSBAND/WIFE ILLEGAL SCAM RING!!! NOT A REPUTABLE BUSINESS! WA state RCW states…read moreit's illegal to perform an unsafe & inproper windshield install as it introduces a safety hazard as it's considered part of the structural integrity of the vehicle in the event of a collision or roll over. We had them replace our windshield on our 99 Chevy Suburban 3/4/26. A rock had hit our windshield causing it to crack beyond repair, & we had told them there was a water leak by our rear view mirror. Upon picking up our car we noticed the windshield was no longer sitting flush & had nearly a 1/2 inch gap. And they left rust dust & dirt all over our dash, cd player, & gauges. They ensured us it was correct & if it leaked to bring it back as we have a lifetime warranty on the install. Within 1 hour of picking up our car it was leaking from the windshield in places it hadn't before due to the improper install. They told us to bring it back today at 10am & but we were only met with hostility. The male owner literally cussed my husband out refused to do the leak test threw our keys at my husband from across the room assaulting him, & told us to get out. My husband was calm the whole time. The female owner reluctantly stepped in & said she would do it while the male owner kept telling her not to. My husband asked if he could come back to watch her do the test & she angrily said no. So he watched her from the counter, while I watched her from parking lot as I had a direct view. She didn't even finish the leak test before she was slamming our car door into a ladder & it made us feel uncomfortable so my husband asked if he could have the keys back if she wasn't going to treat our vehicle with care. She started cussing him out telling us there's nothing wrong with their install & literally said, "if we didn't have a piece of shit car that's falling apart there wouldn't be an issue." She angrily came flying around the corner with our vehicle & got out cussing , yelling, & physically was up in my husband's face pointing fingers in his face, literally screaming at him. I walked over to try to calmly deescalate the situation & before I could even speak the male owner ran up to the door & locked us out. We had to call the police to assist & file a report. The officer even noted the gap was not appropriate. The owners REFUSED to let the officer watch the footage on their cameras, which he said people often do when they are in the wrong. They stole our money, giving us a bad install & refused to make it right, essentially voiding the lifetime guarentee they claim they have on all their work. When I booked it & asked if they guarantee their work Merle laughed & lied stating, "of course! We have a lifetime guarantee, the owner takes great pride in his work." They said everything they needed to to get our business but as soon as they had our vehicle they intentionally scammed us. They knew they did a bad install when they did the job & knew if they could say whatever they could to make us feel comfortable enough to pay & leave they wouldn't EVER have to make it right. We've already been told just based off of photos by 2 other local windshield repair businesses that their install is not only improper but an illegal install job requiring another windshield to be installed. We already scheduled an appointment to have their install inspected for documentation so we can file a complaint with the attorney general & a civil suit to get our money back since they refused to correct their improper install. DO NOT GIVE THESE THIEVES YOUR BUSINESS OR YOU RISK BEING SCAMMED AS WELL! Read the other reviews, ANYTIME they do something wrong the owners refuse to make it right, ripping people off seems to be his MO. We should have gone to LUCKY DOG in Kent, we hear they are the BEST, but this place was closer. BAD DECISION on our part.

Updated review... After a few months the rock chip got…read morebigger and spread like a web. I paid $80+ for nothing. Changing this rating to 3 stars. I got ripped off

They had my vehicles window in stock and ready to go took less than 30 minutes for this amazing…read moreteam of Brothers to get the work done in under 30 minutes at a fabulous price. I'm also interested in having my subie windows tinted and they do tinting also at a great price for all windows except windshield of course I will be back please don't go to a mainstream glass repair shop these guys are the bee's knees. Super polite awesome customer service. And my window that got replaced has a lifetime warranty that can't be beat. I hope this review leads you to go to these guys call them today. This small business deserves all the business

Fantastic, friendly service & great support!…read more I am having them replace the window on my truck canopy for a fair price. None of the big chain shops would consider doing it. I highly recommend this shop to anyone needing automotive or residential glass work done!

Yes, quick response , & friendly easy going customer service Shout out to Bruce and Austin for…read moretaking care of my project.

I cannot say enough great things about my experience with just right auto glass! I am thoroughly…read moresatisfied with my experience with Jed from the beginning to end of my interaction. Response time is in mere minutes and I was able to get my windshield replaced promptly and at the convenience of my chosen location. Thank you so much. I'll be recommending Just Right Auto Glass to everyone.

I would definitely recommend this business to friends and family. From start to finish there was…read moregreat communication about the process of fixing my rock chips from the prompt, first callback to the finishing of the job. Jed was great.