I had a dry cleaning job of a winter comforter. I love that comforter in the cold and used it daily. Time for a dry cleaning. The people here are nice and efficient. They are always busy at work when I come by. In a few days I can pick up my item. Shared parking lot. read more

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We brought in a rug to get cleaned - the label said, 'Professional Cleaning Only'. They asked us to sign a waiver for any damages but assured us they'd confirm with the manager that they could clean it. We didn't hear from them. We went in for pick-up and sadly found they had tried to clean the rug and ruined it. We have made several attempts to talk to the manager to amicably resolve this however our calls and emails have not been returned. We would NOT recommend you take your cleaning here, terrible experience. read more

After being promised a discount when I initially dropped off my cleaning, that never happened, my credit card was charged and now "there is nothing they can do" I would never recommend this cleaner based on my personal experience! read more

This dry cleaner CLOSES at 5pm and doesn't open until 8am. The people who use dry cleaners are people who work regular business hours. They should either open early or stay later to have a modicum of customer service. read more

I am surprised this place has such bad reviews. Yes, they're a tad bit expensive compared to the everything is $3 places, BUT your whites stay white and your clothing doesn't come back smelling like chemicals. Everything I've given them ~ from wine stains on silk to some sort of grease on linen, came out. Furthermore I did comparisons of prices and their prices when compared to other cleaners who don't offer super cheap specials, they are not overpriced. My dearest uses a cheaper place and I hate how my clothing smells. I also hate that every white/light piece of clothing yellows. NOT with Pressed. For what I spend on my clothes, it's worth it to have them cleaned properly. read more

We took our laundry to be cleaned as I tore a rotator cuff and couldn't do it. It was awful they washed all together so our whites are now gray. My husband had to throw out 8 white undershirts they were so gross and that was after I rewashed them with bleach read more

They failed to clean an item and insisted on payment. They took an extra week to clean a white pair of pants that they stained. Wished I would have read the reviews before going there. Stay away, poor service and they don't know how to dry clean. read more

You wrote a review for Pressed Dry Cleaning One hour ago 1.0 star rating 7/19/2018 I dropped off 2 comforters at the Tatum location and was only able to retrieve one of them. This store has lost my king sized down filled comforter and cannot find it. I was told the claim number must've fallen off in the truck and was delivered to another location. I was told the driver would be called and my missing comforter would be delivered to me this afternoon around 4pm and if it was going to be late I would get a phone call. I did not get a phone call and when it wasn't delivered by 5:15 I called the store. The woman who said I'd get a call from her if the delivery would be late left the job at 2pm so no call was ever going to happen & the delivery didn't happen either because it was sent to the Carefree location and given to another customer. How does that happen without the proper claim ticket which I still have? I was told the person who mistakenly picked up my item would return it to the store but when I call to inquire no one will answer the phone...during business hours. Not a great way to run a business. Lying to customers is a big problem with me also. read more

I admit I don't do much dry cleaning. I do have a need for alterations quite often. I dropped off two pair of motorcycle pants for my husband to have zippers replaced and patches put on. They were ready before promised AND for less money than quoted. I couldn't be happier! Saved me $400 to have them replaced. read more

I don't write one star reviews. Never have. But it seems there's a first time for everything and Carefree Cleaners has earned the dubious honor of being the recipient of my first one star review. Yay! I brought our clothes for dry cleaning there once. "Only once?" you say. Yes, in this case, once was quite enough since they ruined not one but two pairs of pants. Yes, two pairs of previously perfectly fine pants came back with tears near the pockets. They did not mention anything about this when I picked them up. Hubby found the tears when he went to put on one of the pairs of pants. Both had to be thrown away. They weren't new and we didn't make any issue of it, but needless to say, they lost a customer. And if that isn't enough to make you think twice, well, they're SLOW and overpriced too. read more

Terrible. My husband's shirt needed to be ironed after I took it straight out of the plastic bag from Carefree Cleaners. Absolutely unacceptable quality. Won't be going back! We moved to a house less than 1 mile from them and would've been a regular, repeat customer because of convenience of location. But their work was beyond unimpressive. I'll be going to Ultra Cleaners at Carefree Hwy and Scottsdale Rd. read more

This dry cleaners charged me $7.75 to launder my husbands shirt. A little excessive!!!

I have not used this business, and I never will. Last week, someone came to our door and rang the doorbell, holding a company laundry bag trying to sell their service. This happened at 8:45 PM! Since when do solicitors from a "reputable" company come to residential homes after dark? I have called the company 4 times to speak to the owner, and he has never returned my call. If this is the "customer service" one can expect from this company, I'll take my business elsewhere. read more

Worst customer service experience ever! I took a shirt back to have the underarms cleaned that was showing white deodorant, when the shirt came back, it looked the same and they wanted to charge me for cleaning it again. Also a knitted sweater came back with multiple snags and a large portion of the sweater was unraveled with strings hanging. Carmen Martinez, Store Manager said she would have to talk with the owner before she would be able to make a decision for a resolution. She never called me back and when I stopped at the store I was told the owner was out of town and nothing could be done until he returned. My sweater was there for 1 week with no resolution. The worst part is no one ever said they were sorry this happened; I spoke with 2 other employees plus the manager. A simple apology would have helped a bit. read more

I guess when your the only show in town you can do pretty much what you want...Drop off some clothes there they lost my underwear & socks and don't really give a F#." K about finding them Gave them my number a week ago just in case...Still haven't heard from them...Stay away drive the extra mile...THESE PEOPLE ARE IDIOTS!!!!!. read more

Poor customer service, inferior work and overpriced.