we just box boxes of mishti and it is bad smell from the mishti. I am trying to call the number to complain and the number is a non working number. what is ur number for customer service? read more

Very poor customer service at the back meat shop. The person in charge refused to sell us 3 lbs of goat meat and insisted we purchase 5 lbs instead. He gave a nonsensical excuse saying that no other customer would want to buy the remaining portion. That is not a valid reason to refuse a customer's request, especially when we are willing to pay for what we need. It was only after we questioned him and got into an argument asking why he was refusing to sell us 3 lbs that he finally agreed. This kind of behavior is unprofessional and unacceptable. also not mentioned we had to get two manager involved as well read more

I don't understand the negative reviews of this place. When walking down Hillside Avenue through the Little Dhaka area, you can tell from the crowds inside that Premium Sweets is perhaps the most well-regarded establishment of the lot. I would venture to say that the cup of chai I had here was the best I've had in NYC. I have mostly just had sweets here - the mishti doi was very good, I enjoyed it around the corner as dessert after having some jhalmuri at the Tong food cart. You know it is an authentic Bengali establishment given that even the mithai are shaped like fish (see photo). read more

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Overall the food taste are okay. Their sweets are really good.. The only thing I can mention is that the sometimes the beef Tehari doesn't tastes on point , it seems old and very dry.. read more

Good spot for authentic Bengali cuisine. It's a very popular place to have fresh tasty Bengali Indian foods , snacks as well as sweet and dessert items. Price is reasonable. Street parking available. Very busy and fast pace service because of it's popularity. Don't forget to try their sweet & desert items. Beef tehari is must have !! Try Bengali tea with cream and sugar, you'll thank me later. Customer service is excellent . Highly recommended for everyone. read more

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Clean, timely service and good sweets. There is a lot of choice of lunch, dinner, snack and sweet items. The cha is just like home made cha too. read more

Premium Sweets - Sign at Premium Sweets (Jamaica, NY) - Indian Near Me - Queens, New York

Not a great place. Avoid I wanted to give this place a higher rating especially since I eat at the Premium Sweets in Bangladesh often when I'm there. However, when we came here for iftar on Saturday evening, we were greeted by overpriced food that wasn't worth the hype and wasn't anywhere near as good as the original in Bangladesh. On top of that, the chicken in the iftar platter was raw (see picture) and the restaurant didn't replace (made some excuse about not having enough left?) and didn't adjust the final bill. Pretty shocking stuff Either way, there are plenty of other great places for Bangladeshi cuisine in the area. I would avoid this one read more

Premium Sweets - Raw chicken - Indian Near Me - Queens, New York

Food and sweets are on point. Try the beef tehri with yellow rice. End it with a bengali tea.

They need to hire more people in cashier people be standing for 30 min on the line make it more convenient for people to get some snacks and tea read more

We had to wait 30-40 mins for just the food to get ready, while eating the food I noticed the excess oil on it, and above all else, the entire time that I was eating there was this lady and a man staring us down, please becareful if them read more

Premium Sweets - Crazy guy - Indian Near Me - Queens, New York

I went to the store yesterday to buy their rasmalai to which when I had eaten it the day of, the taste was extremely funky, tasted like expired milk and expired cheese. Do recommend to make fresher sweets and not resell sweets that have gone bad or past their expiration date. I hope this review can help better their sweets quality. read more

This is a spot thats open late at night and great to go to when craving chai. Its a Bangladeshi owned and run sweet shops and one would find things most bengali would eat when living in Bangladesh. The style of cooking is homestyle however the quality of material is ok and can be better in my opinion. read more

Premium Sweets - Indian Near Me - Queens, New York

If I could give no stars I would. I came to this restaurant to pick up an order and all the workers would not even look at me nonetheless talk to me. I'm not sure if there is racism or colorism going on but it was truly insensitive, disrespectful and bad for business. It wasn't until I directly stood in front of the cash register asserting myself that I actually was serviced. I would not recommend this place to anyone at all. read more

The sweets from here taste great. But the service here is unacceptable. I was waiting for a long time ready to place my order, but for whatever reason, they started taking orders from people who came in after me. When I brought up that I was ready to order, one of the women working there spoke to me with attitude for no reason at all. They need to work on their professionalism and the way they treat their customers. read more

Good Food. Good Breakfast. Authentic Bengali food. this 85 atleast character thing is bothering me

Customer service very slow unacceptable. They are don't care about customer. When you you go to inside please be patient and take extra time for your order. read more

Low grade sweets & desserts . Other food is also low grades. They should just sell tea .

It's time I write an updated review for Premium! Where do I start exactly? I have been going here for years, and yes at times the service was lacking and so was the food. However, it was still a go-to spot, and had chai and samosas as I always wanted. They had good biryani and all that jazz. But recently, they redecorated and expanded! At first I was confused at to what happened to the spot, but then I realized they redid the place. It's like a modern cafe, I can see this being a good place for small dates and meet-ups. You can sit down freely without bumping into anyone and you have more options to choose from which is awesome! The workers seem a lot happier too, and are always willing to help. So what can you get when you're here? For starters try their chai, it doesn't have condensed milk like the old recipe. So it's not quite as bad! You can customize it in regards to how much sugar you want in it. If you're feeling a bit hungry for a snack try their samosas--potato based (aloo) or meat based (usually chicken). They have chicken patties which are in a filo shell, other pastries are there too-- don't be afraid to try them! If you're looking for a solid meal try their biryanis. I love their chicken and lamb biryani, but be warned they may have spice in them. So be prepared to get some water or something If you aren't a spicy type of person. The beef biryani is usually the most spiciest though, you have been warned! However, all the biryanis are great, I can't say either of the listed choices have been a bad decision to eat. They have good curries too, although I'm usually a biryani person -- the beef curries are good! They may have spice again, so be warned. They also have traditional Bengali fish curries too if you love your seafood dishes. If you're looking for dessert, you have cakes to choose from and cupcakes. Along with some traditional south Asian sweets such as chom-choms and barfi (fudge like dessert). You can even opt for a simple jalebi if they're in stock. The price is very reasonable now, and you don't have to worry about space or poor service. Give them a try you don't be unhappy. read more

Do not recommend this place. There was water leaking and the time it took to get our food took longer than my mom figuring out what my name was again. read more

Premium Sweets - Indian Near Me - Queens, New York

Wanted to eat malai and I stumbled upon this place. I used to live in Brooklyn and my apartment used to be in the vicinity of Bangladesh/Pakistani neighborhood and their grocery stores carry these gulab jamun and rasgulla in sweet syrup packaged and the sticker would have premium sweets on it. I used to buy it so often that when I came into store, I had recognized it! I had to buy it of course! You can mix some of the sweets as long as it's the same price per pound. So I got $6 per pound sweets and $8 per pound rasgulla and covered in powder. It's not overly sweet like almost all the sweet restaurants does so I will definitely buy it again! $14 well spent! :) read more

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Should try it if you like Bangladeshi sweets. Always buy some to take back home if we are visiting NYC. Priced very reasonably; all are $10 or less per pound. All the sweets are made of milk and flour; so unless you are allergic to milk and flour, very safe to try and you wouldn't regret it. Can also buy mix and match. Highly recommended. read more

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The employee name Nashfiza is very rude and disrespectful. She needs to be disciplined and retrained because she has no respect for others. Her attitude is nasty.. I waited in line to get sweets and as i wait i looked in the glass case on line. 4 guys came for tea and didn't join the line. I said to my mom while waiting how come only we waiting on line. Another lady who was behind us, cut us and went to the same employee and get a tea. We are still waiting on line. I asked her miss is the line only for us because these people came after us, cut in front of us and so did this lady and you continued to cash them out and get their order. She said the line doesn't start at the glass case, every one please look online of store pictures and you'll see where the stantions are for the line and you'll see pics of where the line is. The stantion is by the glass display and it says line starts here. We join the line and the 5 people that she serve before us cut in front of us and she served them. When i asked her why are they not joining the line and why are you not taking our orders, we are waiting too. She rolled her eyes and raised her voice asking what do i want. I said to her you can roll your eyes all you want but you're wrong. She then began to speak bangali to another female employee all this time having a nasty attitude and rolling her eyes as if what i was saying wasn't important to her and our money was of no value. She seem to only appreciate her own people and no one else. She have no respect!!! I asked for a supervisor, she said he is not here. I asked for a manager, she said he us not here. I asked for the contact number, she ignored. I kept asking. When i got to the register to pay for my stuff, i asked again for the manager. This is about 5 times of me asking and she ignored until i asked again, she said go next door to the supermarket. I went there and spoke to a gentleman who came and asked me what happened. I explained to him, it wasn't about the guys or lady getting the tea, but the principle that waiting in line only applied to my mother and me. She didn't tell anyone of those people that cut the line that they needed to join the line or that we were next. She took them and disregared us as if our money isn't if value there and then had the nerve to be rude and disrespectful when i said how come we are the only ones waiting in line and everyone else cutting in front and you don't tell them there is a line etc. She is rude and disrespectful. She began to speak her language and rolled her eyes, i don't need a translator to know she was speaking of us, her behavior, demeanor and body language said it all. DISRESPECTFUL TO PEOPLE. THAT IS A PLACE OF BUSINESS AND EVERYONE SHOUKD BE WELCOMED ABD TREATED FAIRLY WITH RESPECT. WE WERE NOT RUDE TO THEM AT ALL UNTIL I SAY WHAT SHE WAS DOING AND HAD NO REGARDS FOR HER BEHAVIOR!!!! She proceeded to say the line doesn't start at the glass case. People go look online and you'll see where their line is. SO DISRESPECTFUL TO PEOPLE. IM NOT CRAZY TO COMPLAIN ON HER FIR NO REASON. WORST EXPERIENCE. WE SHOP AT THE SUPERMARKET ALL THE TIME AND WE BUY SWEETS THERE ALL THE TIME AND THIS IS BY FAR THE WIRST TREATMENT WE RECEIVED. DISRESPECTFUL!!!! IM SURE ITS NIT HER FIRST TIME DOING THIS AND SHE NEEDS TO BE FIRED FIR TREATING CUSTOMERS LIKE GARBAGE.... TREAT PEOPLE WITH RESPECT THEVSANE RESPECT SHE WOUKD WANT. RUDE AND NASTY read more

My mother in law went to buy sweets for her first grandson. Witches on sales counter made her cry. No respect at all for old women from this girls. And pre order sweet taste like two weeks old.tryied to reach supervisor couple of time they refuse to talk May be I am gonna request for food inspection soon because of sweet too. Hopefully they change their staff soon. read more

I bought some food and i found 6 roach in the food. I called 311 and made a complaint.

Shingara and some sweets are really good, but only problem, everytime they'll not have fresh sweets. I am a person who buy sweets frequently. So I can say when it is fresh. Plz don't serve sweets which are days old. Serve us fresh, we will happily buy it. Palce can be more clean. Bathroom is just close to the tables. read more

Giving this place 1 star would be an understatement. Customer service is terrible here. I walk into the store proceeded to stand behind someone who is being helped and I would be the next person to be served but then someone who made a phone order walks right in front of me and got the lady to assist him first.... they have no sense of rules and regulation. So, I spoke up and said "why are you helping him first, I was here before him" the lady's in the back started to argue back to me and telling me he made a phone order.... not to mention he(the other customer) added more to his order while standing in front of me. My mind is blown at this point. Disgusting service and employees. read more

This is my second time back at premium sweets, and let me just say the food is absolutely delicious!!! The owner was very delightful and welcoming. He gave us some really good suggestions on what to try. If you come to this lovely establishment make sure you try their veggie and chicken samosas, chicken kabab, beef curry with a side of naan and paratha. These authentic dishes will leave your tastebuds asking for more. Let's not forget about dessert you must have the Rass Malai and Chai Tea. Service was superb! Thank you for this lovely experience, I will be back again. read more

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Worst tea ever! Feels like I am drinking milk poison. Worst tamarind sauce that goes with Somosas; tastes like water but Tamarind, no sweet & sour tastes all. Decor is nice. Bathroom is dirty. Customer service is good but not excellent. And, it is fairly affordable. read more

The genuine Premium Sweets sweets & desserts opened recently at 172-17 Hillside Avenue Jamaica NY 11432. Here's our website: http://www.premiumsweets.ca/usa-location About us Ambassador of Bengali Hospitality Since 1999, Premium Sweets initially has grown as boutique Bengali dessert brand, crafting paneer (a.k.a. Ricotta) based "Finest Bengal Mithai". Emphasizing on nostalgic craving over simple hunger, the management eventually added restaurant facilities to its existing shops in Bangladesh and Canada offering flavourful savory dishes for an instant festive family dining experience. Principal product line includes over 100 varieties of pure Bengal desserts under "Premium Sweets" brand and slow cooked savory dishes, ready to eat meals under "Dal & Chal" brand. The brand also features chic interior, discriminating packaging & submitting service in an upscale ambience that complement the lifestyle of real influencers. Headquartered in Mississauga, Ontario, the company manages multiple production facilities globally with corporate owned & operated retail & restaurant outlets in Bangladesh, Canada, USA Come and visit us. read more

The service wasn't so friendly, but got the job done- and well. The place itself is very very clean and lit well. And the desserts look delicious ! Being an outsider from the indian culture, I had no idea what any of it was- I wish it was labeled so I didn't have to ask and bother the staff. read more

Premium Sweets - Mango chutney smoothie with lychee . Amazing bliss - Indian Near Me - Queens, New York

Menu items are outstanding! Quality is awesome, however, quantity is comparatively less than other restaurants that are serving similar items. Ridicules spacing issues with customer service area, and sitting arrangement. No regards for decor at all by management. Parking and spacing is impossible!! Customer service is just fair. read more

This place is a absolute joke! Waited 45 minutes just for an egg & paratha with a cup of tea........ read more

I've purchased different Bengali sweets from here in the past and they were okay. I like their shondesh. The first time I've had ras malai, it was good; it's sold for $10. The second time I bought it, it made me sick. I avoided buying sweets for some time after that. I took a chance and purchased it again yesterday and it tasted spoiled. I had to discard the entire container. I wouldn't recommend their rasmalai. I've had their vegetable and chicken samosas which are good. read more

The women and men are such rude people. A young man just misbehaves and when asking questions, is rude. The women that work here are rude as well. They make snarky and snobby remarks like you will not understand. Not to mention, they jack up the prices from Jackson Heights. And when you compare, they get all defensive. Horrible horrible people! read more

Bought ras malai that tasted like cardboard. The store refused to take it back and didn't make any effort to change my experience. Poor service. Came here based on a personal recommendation. Never again. read more

I Came here and try there Spring rolls it was good and the workers was friendly...

I would have rated this place a 5 for just their sweets alone had it not been for the countless times of horrible service. The sweets are delicious and their snack items including samosas, aloo chop, chotpoti are good. Tea is also good. I have been here many times and I have to say 80% of those times the service sucked. The ladies working there can be extremely rude, even when they make a mistake. Overall, I would recommend this place but I really hope someday the employees learn manners. read more

I entered honestly because my little sister LOVES their cheesecake......I choose a Tiramisu cake ( 3.75) I give them my card....I have to spend $5.00 to use my card I'm like ok a bonus excuse to buy something else......now I brought some little chicken patties( $1.00 each brought 2)........I get home and start to eat....the tiramisu is OK it doesn't have the coffee taste I'm use to.....I'm kind of upset,but whatever. The chicken patty ( don't know the name :-\ ) Is good and has a spicy kick to it ( I want MORE!!!).......Might go back... read more

Great Indian bakery and desserts in Jamaica! I loved the mango chutney smoothie with lychee and the rass malai dessert. Also good samosas.

Employees are pretty friendly, the sweets are the key to the restaurant, the food is not the best and exceptionally greasy. Honestly, go here for the sweets and cakes. The sweets seem homemade and a few of them are devouring! The best is the "dahi" or yogurt that is sweet and soothing. read more