Finally, after 33 years and 3 leaks, it was time to have all the underlayment on my roof replaced. I secured the phone number for Premium Roofing Systems (PRS) when they were working in the neighborhood in September 2025. David C came out to give an estimate. He was very knowledgeable, patient and informative. He answered all the questions I had at the time and he made me feel comfortable about pursuing this project with PRS. I was given three quotes for the various levels of roofing they offered (good, better, best) that were all very reasonable. I decided to go with the best quote. Work started on my roof a little over a week from signing the contract. The crew assigned to the project were great, beginning with the project manager (pm), Ulises A and foreman Jay. The pm was very professional and knowledgeable. He communicated the status of the project continuously. Once the old roof underlayment was removed, he made repair/wood replacement recommendations supported by pictures and explanations. All the members of the crew led by foreman Jay, worked methodically and in unison with one another. At the end of each work day, they all did an excellent job cleaning up all the debris. I was even alerted that they needed to access my neighbor's side yard to retrieve all the debris that landed there. I was elated with how thorough and meticulous they were with cleaning at the end of each day! Thank you Premium Roofing Systems, David, Ulises, Jay and crew for your diligence and hard work. I applaud pm Ulises for his professionalism, approachability, attentiveness, willingness and patience to answer all my questions, and attention to detail. He educated me and made sure that I was comfortable and satisfied with the work being done. I would not hesitate to recommend Premium Roofing Systems to anyone in need of roofing services. read more

I would like to thank Premium Roofing Systems for the outstanding work they did on my home. I received several estimates, but from the very beginning, Premium Roofing worked closely with me to stay within my budget and find the best solution for my project. Looking back, I am convinced it was one of the best decisions we could have made. Not only did they do an excellent job, but they also used top-quality materials, which gives me great peace of mind and confidence in the work completed. Throughout the entire process, they demonstrated professionalism, honesty, and a true commitment to customer satisfaction. A special thank you to David, Adrian, and Aldo, as well as the entire Premium Roofing team. It was a pleasure working with all of you. I highly recommend Premium Roofing to anyone looking for a trustworthy company that delivers quality work. read more

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I waited until the project was fully completed before writing this review because I wanted to give Premium Roofing every opportunity to address the issues we experienced. Unfortunately, while the roof itself ultimately got completed and the problems were eventually addressed, the experience getting there was extremely frustrating. This was not a cheap roofing project, and I expected much better communication, care for my property, and accountability. During the project, several things happened that I believe future customers should be aware of: * A bench on my property was damaged. * My security cameras were damaged. * After the tear-off, broken pieces of old roofing/wood were left throughout my attic. * Nails and debris were left around the property, which was especially concerning because I have two young daughters. * Most importantly, the existing roof-to-patio transition was disturbed during the reroof and afterward we had leaks in areas that did not leak before the project. The patio transition was the most frustrating part. I understand that my existing patio roof was old and was not part of their reroofing scope. My issue was not that I expected them to replace my patio. My issue was that the existing transition between the house roof and patio had been keeping water out before the project. During the reroof, the existing material at that transition was removed/disturbed so the new roof could be installed. I was not warned beforehand that doing so could leave the patio transition vulnerable, nor was I given the opportunity to decide how I wanted that transition handled before the work proceeded. When it subsequently leaked, I had to repeatedly argue that I wasn't asking them to replace my patio; I simply wanted the transition restored so it didn't leak after their work. Initially, I was told that the patio wasn't within their scope. Eventually they returned and applied membrane/mastic to the transition, but even then I was the one who had to climb up and water-test the roof with a hose to identify the remaining leak locations. They came back again to address those areas. What bothered me most wasn't that problems occurred. Construction projects can have problems. It was the lack of ownership when they did. None of these issues were proactively brought to my attention. I discovered them myself through inspections and then had to contact the company to get them addressed. At times, the site supervision seemed annoyed that I was asking them to correct damage or conditions that arose during the project. After the fourth issue, I finally escalated my concerns beyond the site supervisor by calling and emailing upper management. I had deliberately tried to resolve the first several problems directly with the people managing my project rather than immediately escalating them. Despite that, I never received a call from upper management to acknowledge what had happened, apologize, or ask how they could make the experience right. There were also smaller things that added to the frustration. For example, their large marketing banner remained on my property after the roofing work was finished. When I asked that it be removed, I was told it would stay because they still had to return regarding the leak. Considering everything that had already happened, that didn't sit well with me. To Premium Roofing's credit, they ultimately came back and addressed the issues I raised, and I want to be fair about that. My complaint isn't that they simply walked away. It's that getting these things corrected required far more inspecting, documenting, calling, following up and arguing on my part than I believe a homeowner should have to do after paying for a professional reroof. If you're considering them, my advice isn't necessarily "don't hire them." It's to protect yourself from the beginning: photograph your property before work starts, photograph your attic, cameras and anything around the house that could be damaged, clarify in writing how every existing roof transition will be handled, inspect the property carefully after each phase, and don't assume someone will point out damage or potential problems to you. I chose Premium in part because I was willing to pay for what I thought would be a higher level of service and accountability. The finished roof may ultimately perform well, the valleys and asphalt look good, and I have the GAF Golden Pledge warranty, but based on the project-management and customer-service experience I had, I can't give them a positive review. read more

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I found this company on Yelp after reading their great reviews. David C. contacted me for an inspection for Saturday, March 28 at 8:30 AM. David came by to inspect my leak by physically going up on my roof. He told me that he would email me the estimate next week. I waited until yesterday, 4/7/26 to reach out to David for the estimate. I texted him at 9:23 AM about when he would be sending me the estimates for either the repair or the entire roof underlayment replacement. I saw that he read my text message but he did not reply back. The next day I texted him again that I will be informing his office of my interaction with him. He texted back right away that he is out of town for training and he apologized for the late response. I told him that I will not be using his company for my repair/replacement due to his lack of care and commitment. He texted me by the name of Trina and Angela, although all he had to do was scroll up on the text messages for my name. If it's this difficult to get a hold of this company to give them money for their service, it might be impossible to get a hold of them once they have your money. read more

This Premium roofing team did such a great job on replacing our whole roof. They had a whole production team here and before leaving for the day they will clean up so well you wouldn't even know there was construction going on. Aldo made the process smooth and easy for us. I would highly recommend them to friends and family knowing how professional they are. These pictures of our roof says it all. They ate!!!! read more

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Got rescheduled a lot because of the rain - very fair. When we got time, they were able to do it in 2 days which was great. Overall the roof looks good. They did not paint all of the wood trim boards (had agreed that they would and they did paint some!) My biggest complaint is that they got paint on the pavers (see pictures below). A big section of paint that is now an eyesore on our patio walkway. They also didn't try to wipe it up, and by the time I saw it, it was dry and unable to be removed. They also left an empty beer can or two in our yard Overall the roof looks nice tho and is functional read more

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After all the rain in Dec/January, I could not ignore the leak in my roof anymore. My wonderful property manager found Premium Roofing Systems and I am SO glad she did. Getting the quote required an inspection, but PRS got it done quickly and the cost was less than I was expecting. Premium's team was super responsive and I never really considered the other bid. When we learned more rain was coming, Premium put a tarp on the house immediately. Thank you David!! The team of roofers they sent was first rate, and Aldo really did an awesome job as the on-site foreman. He called me immediately whenever I wanted an update and made sure the job didn't bog down. He even spotted some other issues that we were able to fix once the old roof came off. Great troubleshooting, Aldo!! It sure is great to know I don't have to worry about that old roof anymore. read more

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I had a roof leak and I hired this company. I got four different estimate and David (the estimator) was the only one that knew what he was talking about. And the pricing was very competitive. The workers that came out to do the work were excellent and very skillful. They were trustworthy and reliable. If you want to save money, do it right the first time and get it done with premium roofing system! read more

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I found a roof leak from one of our recent extreme rainstorms in January, 2026. I called Premium Roofing Systems, and David came out to inspect my roof and ALSO put a protective tarp over the compromised portion of my roof until their crew could come out and make repairs. He emailed me a comprehensive estimate and offered me a financing option that was very affordable. Interest-free loan if paid in 18 months. I asked the main office lady (Sam) to please do the legwork and obtain the permits for me, and she did so effectively and got them right the first time. When the crew came out to replace my roof, their Foreman (Jose) explained each step to me as they progressed. The first day was tear-off and replacing 3 sheets of plywood. The second day, the crew met with the State Inspector who approved the crew to proceed to install the new shingles. Final Inspection was done by the same Inspector during the following week and Jose came out to meet with him and get the Final Signoff. The whole process was smooth and friendly which I believe is due to this family-owned roofing business who actually CARE about doing a fine job for a fair price. I can completely recommend them for your roof. read more

I've been looking to replace my roof for a while and I was going to go with a contractor refer by a friend but by chance was refer to their sales Thurston through my brother in law. Thurston came out within a day and came prepared with satellite images of my roof with detailed proposal and gave me a very competitive quote to the company I was going with. I ended up ordering the GAF solar roof system to try to take advantage of the 30 percent Federal tax credit that's going go away now since the passing of BBB. The installation took about 4 days total. First day forman Nolan came and explained about everything and they started working right away, they even have a worker just to cleaning up throughout the day, since they are a lot of debris and nails off the roof, and they clean up everything everyday before they leave . Everything went smoothly and they always kept me informed of what's going on with the project. Overall, I am happy with Premium Roofing's work and work ethic. read more

Premium Roofing Systems - Roofing Near Me - Santa Ana, California

Everything went well starting with Sam whom setup appt to appraisal w David whom was so knowledgeable as well as professional. Then it came to game day with roof repair same with these guys. Knew their stuff ea guy had a job. In and out with no surprises. So if all my quotes, repairs and general appraisal were so smooth I wouldn't stress so about contractors. Last but not least their competitive Hire them again in a heart beat beat read more

So, I had three roofing companies come out and give me quotes for my roof because rain was dripping through it. Premium Roofing came out the same day and was much more detailed during the inspection compared to the other roofing companies. They got back to me the next day, while the others took over a week just to respond, so I decided to go with Premium Roofing. During the process, they found several additional problems after removing the old roof. The repairs required extra work that I wasn't expecting, but they clearly explained why it needed to be done. I understood because the previous owner had done a very poor installation job. Also, the foreman, Aldo the project manager and his team did a fantastic job. There were a few additional issues that would have normally cost more money, but he was kind enough not to charge me for them. His team cleaned up thoroughly every day after the shift was over. I just wanted to thank Aldo and his team for all of their hard work and professionalism throughout the entire project. Overall, I would highly recommend Premium Roofing to anyone looking to replace their roof. The permits and invoices were also very clear and easy to understand. read more

Received a roof, new fascia boards, and good service from Premium Roofing Solutions! I had a 25+ year old roof in and shape and although it required more money than was originally quoted for lots of extra wood, they were extremely easy to work with. Aldo, the foreman, explained things clearly, kept us informed, and the project was finished on track. read more

Due to the December 2025 rains, we experienced a leak in our house. I was torn between doing a spot repair or a full tile relay (paper replacement) for the entire roof, so I decided to do my own research and got 5 estimates. Only 2 out of 5 companies correctly pinpointed the root cause of the leak -- Premium Roofing Company was one of them, and their pricing was the best of all. Estimate Phase: David (the estimator) explained the process and materials in detail. He was prompt in answering all my questions about materials and scheduling. Scheduling: Due to February rains, the work was delayed by about a week, but once the forecast cleared, work began as expected. Workmanship: The project manager, Ulises, and his crew were excellent and highly skillful. Ulises kept me in the loop throughout, sharing photos at different stages with timely updates. One Area for Improvement: Cleanup. During the project, nails and debris scattered around the house. The crew did clean up daily, but I later found nails and debris in various areas that were missed. Overall: I would recommend Premium Roofing Company for their quality work, accurate diagnostics, and competitive pricing. read more

Thurston our sales person was very helpful & professional and gave us a fair & detailed estimate. Nolan was the project manager whom we really liked and was on the job daily. He discovered some sub-par materials being delivered from a supplier and he made sure to return them and get the correct materials. The job was completed in less than a week. Also, the office staff was excellent & extremely professional. read more

Reliable and Responsive We've used Premium Roofing Systems twice now for two different homes, and both experiences have been excellent. The project manager was professional and responsive to every text and call. Everything was handled efficiently from start to finish. It's clear that communicating with their customers is important to them. We wouldn't hesitate to use them again and highly recommend them. read more

I messaged this company about a new Spanish tile roof installation, and they told me they do not specialize in new tile installation. Go figure! read more

After comparing several competitors, I chose Premium Roofing System for my garage roof replacement--their pricing was reasonable, and their professionalism stood out. David did an excellent assessment, and the contract was clear, thorough, and straightforward. On day one, the team arrived right on time. Aldo and his team conducted a detailed inspection and explained everything patiently and transparently--no high-pressure tactics. Their recommended solutions were practical, and flexible, letting me pick the best option for my needs. Everything has been great so far; I'm confident the rest of the multi-day job will be just as solid. Big thanks to David and Aldo for their patience and professionalism. Highly recommend Premium Roofing System! read more

After about 4 months of having a new roof and enduring several long, steady, hard rains and strong winds, I am ready to rate Premium Roofing Systems (PRS). I am grateful for the excellent, professional, friendly, and attentive services and carings from all team members of PRS. I am so happy and satisfied with the entire new roof project. From the moment I had called Customer Service, to the time Tsui showed up at my home for the initial estimate/ inspection, to the time Aldo, the foreman and his team of specialists arrived to tear down my old roof and to install new wood and shingles, there were no mishaps, no accidents, and no misunderstandings as to what I had expected. The entire project was completed and passed City inspections in a little over three days. Kudos to Aldo, the foreman who is very knowledgeable, friendly, caring, and attention to details. I strongly recommend Premium Roofing Systems for any roof projects, read more

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The repair team from Premium Roofing came in this morning for a repair job. The team arrived on time and finished in time under the foreman Aldo. Aldo provided before and after images. This was my first time dealing with this company. It was a good experience and I can recommend them. read more

Our experience with premium roofing was nothing but positive. We had our roof replaced. The foreman Aldo was there to explain and answer any questions we might have. He was soft-spoken, very polite and really made our experience easy. the first morning about eight workers showed up and we knew we were off to a good start. At the end of each day, they cleaned up immaculately and finished the job on time and perfectly. I would recommend them without a doubt. We had three estimates and could tell by their original presentation that this would be the best company. read more

Premium Roofing Systems are professional and do a great job. I've hired them for 2 lift and re-lay jobs and their work is solid and their pricing is fair. read more

I drove 1.5 hour to meet David on scheduled. After several days, there was nothing, no quote, no phone. I don't know what would happen if I signed a contract. ST read more

Premium Roofing did great work. Despite some communication issues, they took the extra steps to resolve them and make sure I was satisfied as a customer. read more

I bid for work to address water filtering in between tiles and the roof paper. 5 companies provided proposals, one didn't even got on the roof to inspect the situation, and only two, PRS being one of them, did a thorough roof inspection including videos to show their findings and in their proposal they did not try to sell completely relaying new paper on roof section, instead they proposed a roof tuneup explaining clearly why. The pricing was very competitive, they were always very courteous and responsive, they showed up on time, and completed the work within the estimated time frame, leaving the work area clean. read more

We had a plumbing issue that meant adjusting a vent stack coming out of the roof. Adrian made time for us and came out quickly before the forecasted rain and made sure the vent was properly resealed. It's great to have a contractor we can trust anytime we have questions or concerns about our roof read more

I am thankful that I had not encountered any flaky contractors in the past years. This time, my 5-Stars review goes to Premium Roofing Systems!!! Dave did an awesome job in his sales presentation. He gave me options, and there are no surprises. I like the transparency. Although it can take a couple of days to get a quote/estimate from him, he is very thorough and detailed with his quotes and professionally presented. The service team led by Adrian was awesome. They arrived within the given timeframe and meticulously worked on the repairs that needed to get done. A photo of the before and after was also shared with me as obviously, I am afraid to go up on the roof to inspect the job. The service team of 5 completed the job to my satisfaction. They also made sure that they cleaned up the areas around the house before they left. I am very happy with the outcome of this project and definitely would recommend them for any of your roofing needs. Thank you, Premium Roofing Systems, for a job well done!!! read more

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I met with David Cambray for an estimate, he was really knowledgable and was able to tell me a lot about my roof situation and give me different options for repairs. He was punctual, knowledgable and friendly, definitely would recommend. read more

I was in need of a whole new roof due to the previous home owners poor roof installers. 8 years I had been experiencing water damage and leaks. I was now in the market of getting a whole new roof. I've called and had 6 different estimates. Narrowed down to 2. Thursten came out to provide me with estimates that took about 15 minutes (cool dude, talked for like 2 hours about cars, with a dope looking wide body Prius). I chose Premium Roofing Systems based on word of mouth and recommendations. Very professional and I like how they are a big company. Price was slightly better than the competitors which also was a factor of me choosing them. Got all GAF product to maintain the Golden Pledge Warranty. After finalizing, took about a month for them to get started, they do keep me updated with good communication. They finished quick with a 4 day turn around once started with solid craftsman quality. My neighbors compliments my new roof! Definitely recommend this roofing company! Ulises and Erwin were great to deal with! Thanks again! read more

Premium Roofing Systems - The teardown - Roofing Near Me - Santa Ana, California

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Super happy with Premium Roofing! They explained everything clearly, answered all my questions, The crew was on time, worked fast, and kept everything neat the whole way through and made the whole process stress-free. I highly recommend them to anyone in need of roofing repairs or a full replacement. read more

This roofing company is the most arrogant company I have ever met. They must have so much business that they will not give you time of the day so why give them your hard earned money LOL. I talked to their on site manager when they were doing my next door neighbor roof and explained that I need some roof work done. Not wanting to get into small details but basically they were telling me to take a hike. I have my roof repair completed already (within 7 days from first contact) and I am still waiting for their (never) response. P.S. I also told the other neighbor that this company is going to help with their roof repair twice. I even went as far as to have their parent drop the side gate key to my house since they were on vacation. I lost face because I had to tell them the roofer was not interested when they came back. Reply: Thank you Adrian. Like you said I must be mistaken so I apologize. But I have 2 of your project manager business cards (See enclosed picture). Somehow the company name, logo, and the city name all match, so I must have spoken to myself and given myself 2 business cards. Why 2 business cards? I was planning to give one to a third neighbor who also has roof issue for a total of 3 potential customers. read more

Premium Roofing Systems - Your company business card? - Roofing Near Me - Santa Ana, California

Premium roofing were incredible through this whole process. They were kind and professional. They explained the process every step of the way and made me feel really well taken care of!!! Thank you! My new go to roof guys read more

This is my first time using Premium Roofing System for a reroofing project. I selected this company after getting several quotes because of their competitive bid and excellent warranty on products and services. The scheduling representative Sam provided timely updates on the project as we had to reschedule due to the weather and was very responsive to my questions. On the first day of work, I met with Aldo the foreman who was very professional and detailed in explaining the findings of the roof, after the old roof was removed. He provided a few options to address the problems and to pass inspection. His team was efficient and is expected to complete the project on time. Overall, it has been easy to work with Premium Roofing. read more

I contacted Premium Roofing Systems to handle the repairs on our new property after researching different companies. In short, our roof needed two turbines/whirlybirds replaced. In addition, repairs were needed for the air vents, ridgeline, and the removal of an old satellite dish. From the initial contact as well as the onsite estimate and the completion of the project, the experience was top-notch. The point person who did the onsite estimate answered all our questions and follow-up e-mails in a professional manner. Moreover, the on-site estimate provided a detailed breakdown of the repairs with photos of the areas to be fixed, which was nice. On the day of the repairs, the roofers arrived on time and were communicative of what would be done. All in all, I would recommend Premium Roofing Systems for roof repairs. I thought pricing was fair, and the overall process was organized and efficient, especially for a first-time home buyer. The new turbines and painted air vents look great. All in all, it was a job well done. read more

The entire team at Premium Roofing Systems is punctual, communicative, and thorough. We have only started our project with them and we can't be happier. We had significant damage to our roof and the plywood underneath, which is not a cheap repair by any means, but our experience with Premium Roofing Systems makes it entirely worth it. They are thorough with communicating any necessary additions to our project and also make sure to clean up after every step. Would recommend to anyone needing services of this nature. read more

David was punctual and very informative with my roofing needs. He was able to help me and was very transparent. I would use their services again in the future. read more

Roof was getting old and leaking in a few places. Was referred to them by my brother in law. Requested an inspection and quote and got a response really quick. They were very thorough and explained everything very clearly with the various options available to me. Ended up doing a whole roof lift and relay at a reasonable price. They were very quick and with the whole job including inspection finishing within a week. Very responsive of any concerns we had. Would highly recommend. read more

Very responsive and detailed. They helped to provide a report for my home insurance. They also made the subsequent repairs needed.

Can't recommend this company highly enough. They were up front with all the information and extremely professional throughout. Not to mention they were super efficient. They redid our whole roof and gutter system within four days. They were also competitive price wise, beating some other groups and nearly reaching parity with another company that we had used before but hadn't had the best experience with. read more

Premium roofing was recommended to me and they did not disappoint! From the first meeting ( exactly on time ) until the final inspection I was not disappointed. They were always ahead of schedule and cleaned up the work area. Overall did an excellent job! read more