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    3.7 (3 reviews)
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    Valuemander - Installation

    Valuemander

    (13 reviews)

    $$

    If you are looking for a new desk, do not shop here! They are good for used desks that they have on…read morehand. If you need to order a new desk it will take months to get it! We ordered and paid for a desk with L-return and file cabinet on May 15 with instructions to hold until last week in June as we were remodeling our office and other rooms. When it came time to have it delivered, I called Dirk and he said he would check to see when it could be delivered. I waited and waited for several days and no call. Dirk has zero customer service skills as he doesn't keep you in the loop. I had to always be the one to make the phone call to him! When he finally had news to tell us he said we could only get the desk (not the return) and the file cabinet. Apparently a back order... which led me to believe our order never went to the vendor on May 15 as it should have! We received our desk and file cabinet around June 30. Waited another week or so to see when we'd hear from Dirk about the return and no call. So I again had to initiate the call to find out when we could expect the return. He said he'd check on it and get back with us. Didn't happen...I had to call again! He said since there's a back order on the 42" return (due to tariffs and ICE raids!) they had a 48" return we could have. After measuring our office to see if it would fit, I called him and told him yes, we could take the 48." Naturally if someone has an item in stock, it's usually shipped within a day or 2, right? Nope, not with Valuemander! After 4 days, I had to call again to get an update when we could expect the 48" return and Dirk had the nerve to laugh at my question! Really?? I didn't think it was funny! He said he'd call me on Monday (this was a Saturday). Monday came and went, no call from Dirk, Tuesday and Wednesday came and went and no call from Dirk. I had my husband call on Thursday as I knew if I talked to Dirk, I'd have a few choice words with him! Dirk told him we can expect the return on Wednesday July 23 around 8:30 am (mind you we ordered the desk on May 15th!). Dirk said he'd call us on Wednesday morning to confirm a driver to deliver. Hubby had to call him a little after 9am and Dirk said he'd call back in 10 minutes. At 9:55 Dirk called to say the return would be delivered at 11:45 which they did. I'm inputting a lot of detail in this review because I want to stress the lack of communication and customer service from this company. No one should have to go through what we did to get a new desk and file cabinet in the time frame from when it was ordered and paid for! Someone dropped the ball and didn't have the courtesy to admit it!

    Thank you Valuemander for the amazing reception desk, cubicles, reception desk and office chairs…read more My office looks incredible. And special thanks to you guys for swapping out my desk - even though I chose the wrong color. Completely my fault. Class act company - excellent customer service too. If you are in the market for new and used office furniture. These guys are the way to go. Hands down - best quality, variety and prices. Thanks again, Bryan Harrington SunrisePOS and More, Inc.

    Premium Copiers - officeequipment - Updated October 2026

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