If there was more than 5 stars , I would have been more impressed with the fact that they were all…read moreso much helpful and smooth in processing the transaction. I highly recommend them to everyone who decides to buy or sell automobiles.

100/10 recommendation if you are loooking to get your car sold for a SOLID price. Ben is so…read moreprofessional. I'm still shocked!! If you are selling your car i absolutely recommend. I'm telling you. 100%. Beyond fair value. Less than 5 min at my house to writing a check. They go off your blue book offer, and before they even show up TO YOUR HOUSE BTW you can counter offer. They call confirm a time and boom done. Between me putting it in on their website and Ben showing up with a signed check, it was 30 min. He came to me, looked at it in my driveway, started it and checked a few very minor things like tire tread, shook my hand, and wrote me a check. Are you kidding? No test drive with nickel and dime business saved so much hassle for the same $. He was extremely professional, on time and quick, beyond presentable, did the paper work in few min. No exaggeration I'm still shocked. Would 100/10 recommend. Thanks!!! Turned my needing to sell my car into a happy experience.

Saw a vehicle I was interested in on car fax so I made an appt to check it out. Manny had the car…read moreready for me to text drive when I arrived. I saw others I like better and decided on a 2016 BMW. Drove great, clean car fax and great price. I still wanted to have my mechanic check it out. Manny said no problem please do. Car came back clean no issues. The purchase process was easy and Manny was great. Purchased an extended warranty (better than the one my credit union offered). I was pre approved thru my credit union & Manny sent all the paperwork over while I was there. All I had to do was sign on the dotted line. I highly recommend this place if you are looking to purchase a car.

Do not come here whatsoever I had a horrible experience still dealing with this years later! Got my…read morevehicle and a month later found out the transmission was ALL BAD, contacted Mansour the OWNER AND HE WAS EXTREMELY UNPROFESSIONAL AND BEYOND DISRESPECTFUL AND RUDE. This whole place is a fucking joke. I've had this car for four years now and my transmission is still messed up with a turbo charged! HORRIBLE EXPERIENCE I SHOULD'VE JUST FOLLOWED THROUGH WITH A SMALL CLAIMS COURT LIKE I WAS GOING TO WHEN I SERVED HIM THE PAPERWORK. Never go here they will rip your head off and they don't give a fuck. Horrible people how could you do this knowing that people work hard to try to help their families and you guys just want the money of course don't care about people getting into horrible accidents because of the fucked up cars you already sold and you knew that we were fucked up!!!!

Very responsive and easy to deal with. We were looking for a car for our teenage daughter and they…read morecalled right away after I sent an online request. Kathy confirmed details of the car and availability. She's professional, courteous and did not pressure us at all. We ended buying a different car from a different dealership because of my daughter's preference in vehicle, but they were ready to go just in case that deal fell through.

Had a perfect - bait and switch experience. Found a car at a price that I wanted. I was seedy to…read morebuy at the listed price. Test drive was great and then when they got the paper work they added 2500 add-In for Lo jack and other stuff. And the sales manager says it is not negotiable. So we just walked out. Wasted an evening not sure what kind of business / customer experience these type of car dealers want to build. Heads up to the next person who is going there seeing a good price on their website. Make sure you call and get a OTD before going.

This is now the 4th vehicle i've purchased via BuySide Auto/Roadster. Chris Gross is awesome and…read moremakes the process certain, fun, informative and low stress. I just leased a BMW i4 with Chris after sitting through 2 agonizing weeks of terrible follow up from a sales rep at a BMW dealer who couldn't commit on getting a car for me. I didn't argue over price, I said my one criteria was just assure me you get a car quickly for me. No returned phone calls no follow up with me after we agreed on price/terms. Sad. Maybe everyone has hammered dealers for so long for being too aggressive, now they don't seem to really care if they follow up and get a deal done. Weird. Anyway, happy that BuySide Auto exists, is serving their clients well and has been a great partner.

BuySide has excellent customer service! I started my car search at a dealership and learned that…read moreI'd have to wait months for the car I wanted. I contacted BuySide, and Kim located a vehicle. Kim was professional and responsive. The leasing process was straightforward and transparent. Kim kept me informed throughout and was very knowledgeable. Thanks to Kim and the BuySide Auto staff, I got the car within days. The process was stress-free, with no shady sales pitches. I'd strongly recommend them!

My kids and I have been discussing replacing our minivan with a smaller car for years, but I loved…read moremy minivan (still do) and couldn't imagine parting with it. Over the past few months, my son and I searched for affordable used cars, test-drove cars, shopped around for a good trade-in price for the minivan, and even posted the minivan on Marketplace. Yesterday, as I drove off the High Street bridge and returned home to Alameda, instead of turning left, I drove straight to Diamond Auto's lot. I recognized my son's dream car by the enormous spoiler on the back. I took it for a test drive. I sat with Alex to discuss the price. Today, my son and I test drove the car. We sat with Alex to discuss the price and the warranty (3-months, which isn't much, but it's 3-months longer than any other warranty we were offered). We came to an agreement. I gave Alex the keys to my beloved minivan (which is now for sale, by the way), a lump sum on my credit card, and drove away in a sporty sedan. It wasn't just that we found the right car at the right price today. We found the right salesperson. Alex is supporting the local community as well as his own family. He negotiates directly and clearly. He speaks respectfully to middle-aged women and teenage kids. No gimmicks. No pressure. No confusing equations. Tell him what you need, and he'll tell you what he needs. If it works, it works. If it doesn't, no pressure. I enjoyed doing business with him.

I had a great experience with Diamond Auto Sales in Alameda. Julian went above and beyond to help…read moreme purchase my car and made the whole process easy and comfortable. I'm extremely happy with the customer service, attention, and honest suggestions I received. Julian really took the time to help me find the right vehicle for my needs, and I truly appreciate how I was treated throughout the entire process. I'm very satisfied with my purchase and would definitely recommend Diamond Auto Sales to my friends and family. Thank you, Julian, for taking such great care of me!

David Chao did a great job with helping my mom lease a 2026 E350 earlier this week. He was quick,…read moreknowledgeable, and kind through the entire process-making sure that my mom received a car with the exact features that she wanted at a competitive price. We were also extremely grateful that he took the time to explain the car in great detail. Thank you!

Purchasing my Mercedes from Vikram was one of the smoothest and most enjoyable car-buying…read moreexperiences I've ever had. He was knowledgeable, honest, and took the time to answer all of my questions while explaining every feature clearly. I really appreciated his professionalism, excellent communication, and attention to detail. At no point did I feel pressured, and he made sure I was comfortable throughout the entire process. Thank you, Vikram, for making this such an outstanding experience!

Tldr: this is your guy for BMW M cars…read more Fantastic experience all-round here. I was in the process of buying an E92 M3, and was looking to just talk to someone who is familiar with the platform. Imad was recommended to me by someone who runs numerous V10 M6s and goes to him for the maintenance. I totally see why - Integrity does a great job, and they're honest people. M cars are finnicky and delicate, and expensive as hell when they break.... so you want someone you can trust to take care of your car. It turned out Integrity was actually selling a really nice E92 M3. I got a great price and bought the car, and it was a very pleasant experience all round. He even threw in a free oil change for me several months after I purchased. Crucially, I bought the car on the premise that it was maintained by someone who was intimately familiar and experienced with this engine. After 1000 miles of driving, the car has had no issues barring a slightly bent wheel. Imad also did a great job installing a valvetronic exhaust for me, and was very generous with how he charged for his time. I have also appreciated the constant advice and honest suggestions about what I should do next. Another thing worth noting - every time you walk in, there is a BMW M car of some kind being fixed up. If you own an M car and want a one-stop-shop for maintenance, this is your guy.

I had the most AWESOME car purchasing experience here! Test drove the car signed the papers and on…read morethe road in 45 minutes. This is by far the nicest and best priced Mini I could find. I highly recommend that you call Imad!

I want to mention Michael Hin, who give us a very smooth and pleasant experience of purchasing our…read morenew car. What's the most important is that we have quoted over 15 dealers and this is the only one where we could purchase a new Sienna with no additional charge in Bay Area. Again, we really want to thank Michael.

I got a wonderful experience here @ Putnam Toyota thanks to my salesman Michael Hin. He showed me…read moreeverything I needed to know about the vehicle I was interested in and I decided to purchase it at the spot. Smooth transaction no haggling. If you want to buy a Toyota look for him. He even got the car cleaned with a full charge for the car. He's the guy to go to. Thanks Michael! I got a wonderful experience here @ Putnam Toyota thanks to my salesman Michael Hin. He showed me everything I needed to know about the vehicle I was interested in and I decided to purchase it at the spot. Smooth transaction no haggling. If you want to buy a Toyota look for him. He even got the car cleaned with a full charge for the car. He's the guy to go to. Thanks Michael!