Just purchased a 2015 Nissan Leaf SV from Auto City as a third car for our family (daughter is back…read morefrom college for the summer) and I had an extremely positive experience from start to finish. The owner Sam came across genuine and helpful over the phone when I called to inquire about a 2013 red colored Leaf he was advertising at a good price. His personality and good nature over the phone helped motivate me to drive to Redwood City from Saratoga to see the car. When I got there the car was better than advertised so I was happy, but I noticed he had two more (newer) Leafs on the lot too, including a higher price newer 2015 Leaf in white (was my favorite color and options). He told me that one was not ready for sale yet and needed a couple of small fixes and not yet made fully ready to advertise, but I wanted it anyways and I ended up buying the one I wanted. The online advertised prices these days have to be very competitive to match the market out there and businesses usually post their bottom pricing online. His price advertised online was competitive with private party valuation that KBB gives. And as a dealership he provided the services of DMV registration and all that, so I now prefer to buy from him than from a private party. As I said the car was not fully done and ready yet - driver door remote didn't work and needed to be fixed still - but I needed the car so I took it with understanding that I will being it back two days later when he was originally expecting to get the part and have it taken care of. On my return visit two days later as promised everything went smoothly and the door lock actuator was replaced by his service provider, and my car even got a second wash before I pick it up. They do car detailing and ceramic coating at their location too, which I will likely bring my other (nicer) cars to get done in near future. Sam is a good man running a solid business and this small dealership is on my list of recommendations to my friends going forward. I wrote this rather long review to help a good business continue to do well.

Small dealership that sells used vehicles at a very reasonable price; unlike other dealerships the…read moreowner Sam takes pride in making sure the cars are in great condition and he usually finds cars that are very low mileage (for example I got a 2011 Hyundai Elantra with only 74k miles and one previous owner). Sam also worked closely with a non-profit I used to work at, and as a result helped change the lives of many individuals who otherwise wouldn't have been able to find an affordable, quality car. Anyone who has experience dealing with car dealerships and salesmen knows that a car salesperson with an altruistic side is hard to find. Final note, while the lot is on the smaller side, Sam has previously been open to keeping an eye out at auctions for specific types of cars if a serious potential client has requests. If you don't need a car right this second this is something to consider.

I drove over three hours to the Bay Area to find an affordable vehicle. The first few dealers were…read moretotal busts. I decided to check out Chase since an ad for a Honda Accord caught my eye. It's an immaculate 08 Honda Accord EX-L (leather interior, sunroof, navigation system, etc) with 111K miles on it listed for less than $9k. This was the absolute best deal I could find, considering how inflated the current used car market is. The owner, Sean, refuses to sell his vehicles to big dealerships that're eating up used cars from small dealers like his shop. I found this detail very useful in that he makes his stock available to the general public for a reasonable price. Sean was very nice and accommodating. After all of the paperwork, I walked out with the keys! I have not had a single issue with the vehicle and I've already put 4K miles on it. Very satisfied with my purchase, would recommend.

This guy will cheat u and sell u a junker car.. u will be walking like me.. I bought a 2004 mini…read morecopper .. it had over $15,000 worth of repairs on it .. he will cheat u stay away!

So about a month back, I receive a message from a woman whose name I believe was Katrina. She was…read moreapologizing profusely for the lack of service that I had received, and promised to make it right should I still be interested in the vehicle. She also stated that if she did not hear back from me that she would delete all of the information that I had left on their website. I replied to her stating that I had looked at so many vehicles over the past few weeks that I would like her to send me the vehicle details one more time so I could make sure it was in the lines of what I was looking for. It is now over a month since her initial message and I have still not received a reply from her? It seems very strange to me that this company has no follow through, especially for customers really trying to purchase from them! Make of it what you will.

Great overall experience. Dealt with Mike. Honest guy. Wish I could've bought my wife's vehicle…read morefrom here as well, but he didn't have the stock at the time. I would encourage anyone to visit his spot and would feel comfortable referring non-car folks his way. Personally, I'm a car enthusiast and know the vehicles I'm interested in buying - from market value to any typical mechanical or electrical issues per model. I research each model thoroughly from TSBs to customer feedback on forums. The vehicle I was searching for was priced very fairly at Auto Experts - low miles, great condition etc. After seeing the car, it had some typical superficial issues (10 minute fixes) that are common for this particular model (Mercedes C300). The price was several thousand below market value, so it was certainly fair. (Try and get a button swapped out at the dealer $1000 or you can just clean the contact $0). Mercedes drivetrains (except for some of the m272/273s) are pretty rock solid, so you just have to deal with little electrical issues for the aging models. We had a great chat about cars and things and not once during our time was I rushed or pressured to buy. Super low key. In fact, he encouraged me to think over the decision and offered to trade cars for the weekend. Mike said to look it over for the weekend, show my wife (key point), take it to a shop - do what I had to do. Unreal. I wound up buying the car. It's been a few months and absolutely no issues. Ironically, as much of the vehicle as I inspected, I hadn't looked at the rear tires. Front tires were practically brand new and I must've only checked there. When I stopped by to take care of some more paperwork about a month later, I brought it up to Mike. He gave me a loaner for the day and had 2 new tires installed in the rear. Best car buying experience I've had at a car dealership - private or corporate. Definitely give them a shot if they have a model you're interested in. (Personal note on buying a used car: I think generally used car dealers get a bad rep from uneducated consumers. Case in point, I bought my wife's vehicle from another un-named private dealer which had one of the worst customer experiences - the cliche pushy high pressure types. After we bought the vehicle, the radio stopped working - a typical fuse issue for that model Mercedes. (The fix is literally to unplug and replug the fuse in.) Then, the CEL light came on a month later - related to a vacuum hose fitting that was known to crack - leaking air. Cut the cracked end and plug it back in. Both cases were not a reflection of the dealer, but it would be easy to blame them, as much as I would've liked to...)

Trax Auto is absolutely amazing! They have great vehicles that are fully inspected and road ready…read more I have purchased two vehicles here and have been treated first class by Manny. Not only are the vehicles clean and ready to go the service Manny provides is first class. I was treated as if I was family and that is rare in the world we live in today. Thank you Trax Auto!

Do not come here whatsoever I had a horrible experience still dealing with this years later! Got my…read morevehicle and a month later found out the transmission was ALL BAD, contacted Mansour the OWNER AND HE WAS EXTREMELY UNPROFESSIONAL AND BEYOND DISRESPECTFUL AND RUDE. This whole place is a fucking joke. I've had this car for four years now and my transmission is still messed up with a turbo charged! HORRIBLE EXPERIENCE I SHOULD'VE JUST FOLLOWED THROUGH WITH A SMALL CLAIMS COURT LIKE I WAS GOING TO WHEN I SERVED HIM THE PAPERWORK. Never go here they will rip your head off and they don't give a fuck. Horrible people how could you do this knowing that people work hard to try to help their families and you guys just want the money of course don't care about people getting into horrible accidents because of the fucked up cars you already sold and you knew that we were fucked up!!!!

I can't say enough great things about Conti Auto in Burlingame, especially Enrique and Aldo! From…read morethe moment I walked in, they provided exceptional customer service and made the entire experience easy, comfortable, and enjoyable. They took the time to show me the vehicle I had always wanted, answered all my questions, and were incredibly knowledgeable without ever making me feel pressured. This is actually my second vehicle purchased from Conti Auto, and that says a lot about the trust and confidence I have in them. What really sets them apart is that they're not your typical car salespeople. They're family-oriented, genuine, honest, and truly care about helping you find the right vehicle rather than simply making a sale. They consistently have great cars and a great selection, and you can tell they take pride in what they do. Thank you, Enrique and Aldo, for another outstanding experience! I highly recommend Conti Auto to anyone looking for a great vehicle and a dealership you can genuinely trust.

Excellent service GOOD PEOPLE…read more They get it done! Highly recommended Thanks to Percy and Sergio

Zee helped us sell our 1999 Lexus LX 470 and got top dollar. He knows how to market and sell cars…read moreand I would not hesitate in using him again. If you have a car to sell and want to know the value and what the market will bring, give Zee a call.

I began my journey with Z Carz and Zuhair when I needed to sell my beloved Jeep. I had stopped…read moreoff-roading, and it was time to transition to a more comfortable ride with still the option of camping. Zuhair not only helped me sell my Jeep at a fair price, allowing me to pay off what I owed, but he also assisted me in purchasing this amazing truck. His communication, support, and extensive network of connections, from dealerships to mechanics, are truly remarkable. He went above and beyond my expectations and got it done! I highly recommend working with him if you're looking for a vehicle, even one that's not readily available on the market--like mine, which came from an auction. Zuhair is amazing and super responsive when contacted ! Thank you Zuhair!

To whom it may concern, and those who are looking at reviews prior to a future purchase. I want to…read morestart off by saying I got great deals on the warranty, and all My other packages because of the Holiday event. So, if pricing and deals are different, please keep that in mind. I Myself work in hospitality, and guest services. I came in on a Sunday afternoon on Labor Day Weekend and got the best attention from the staff there. Both Melisa and Abdullah went above and beyond. Melisa is Turkish so she speaks multiple languages, the reason I bring this up is because My mom only speaks Spanish, yet she could understand us and even would attempt to communicate with her. Same is to be said about Abdullah, except He speaks Dari, English, and guess what? SPANISH. That is only the Beginning, once the purchase was finalized Melisa proceeds to show you the car features, helps you with the Toyota app, and she even called me the very next day to make sure I was happy and fully content with my car and purchase. Thank you So much to the whole team at Toyota. I have attached both of their business cards so please ask for them personally.

I had a great experience working with my salespersonBasir Qasimi. He was very helpful, patient, and…read moreprofessional throughout the entire process. He took the time to explain everything clearly, answered all my questions, and never made me feel pressured. He worked with me to find a deal that fit my budget, and I really appreciate his help. I'm very happy with my Subaru Crosstrek and the overall experience. Highly recommended! If you're looking for a car, make sure to ask for Basir and Johan when you get there. I highly recommend them!

I have to say that Lakshay and Ateem were the absolute best at Autobahn Mercedes in so far as…read morequality and fine customer service goes. In all honesty, they saved the sale and if it wasn't for them, I would have went elsewhere.

As a Returning customer for over 40 years since my E430 and E350 now servicing my new GLC 300…read more My service advisor Mr Joe Leung and the team at Autobahn Motors Service Center in Belmont are always professional and transparent. Great to have such a reliable service center so close to my home in Hillsborough. 5 stars!