Quick response, reasonable price and friendly service. They delivered my car to a tire shop in…read moreexcellent time, and I will use them again as needed. Sincerely, Sherrill Cummings

i called west and sons and kristen the caller sent the tow truck driver andre. I was stuck very…read moredeep in the snow and he was able to get me out no problem with an unbeatable price. very nice and caring people, and they met me in under 20 min! THEY ARE THE BEST!

I am amazed that Oakbrook police recommended this schlocky outfit when I needed a tow. Veterans'…read moreTowing wouldn't deliver my car to my body shop as they said it was too far (1.2 miles away). When my husband arrived at their shop the next day there was a $50 fee to get anything out of my car. They wouldn't let him drive our good car into the lot to get the two bags of dirt out of our damaged car, (they wanted a 70 year old to carry 80 lbs of dirt for 3 blocks!). Veterans refused the body shop tow truck entry the first time they went, as Veterans Towing wanted 1) get paid in cash only, 2) proof of workman's comp coverage (originals only) and the driver was told he must have 3) a written release from us to pick up the car. This delayed everything by 2 days. All I can say is be aware of all the hoops you must jump through to get your property back, if you are unfortunate enough to use them.

I had one of the worst experiences I've ever had at Veteran's Towing & Recovery in Villa Park. When…read morewe arrived, there was a short, heavyset guy wearing Toy Story Crocs who immediately started being rude to multiple people waiting there. He was yelling at customers for what seemed like no real reason and speaking to everyone in a really disrespectful way. When the person I was with calmly tried to tell him he was being unfair and treating people badly, he became even more aggressive and acted like he wanted to pick a fight. The whole situation felt hostile and completely unprofessional. Instead of helping customers, he was creating a tense and uncomfortable environment for everyone there. It was honestly shocking to see a business allow someone to treat customers that way. I would not recommend this place based on the way people were treated during our visit.

Terrific experience every time not only in the city, but just reached out for service in the…read moresuburbs, and Alex was able to connect me with an another company. Great experience!

Quick response. Goes above and beyond. Fair pricing. Kind and Personalized service....read more

I recently had a flat tire in Glen Ellyn. Crazy thing was I pulled off a main road into a…read moresubdivision and I wasn't sure where I was. The first place I called said, "Nope. I don't go that far but you can call Ozzy" and he gave me his phone number. The representative picked up on the 2nd ring, figured out where I was and told me, "I'll be there in 15 minutes". Sure enough he pulled in behind my car at the 15 minute mark. He proceeded to jack up my car, put on the donut and place the flat in my trunk. Payment was either $85 for cash or $95 for credit card. Not bad for a damsel in distress with a Doberman in her back seat.

They saved me 2 headaches back to back with short notice of needing their services. Will definitely…read morerecommend them. Thank you

Arrived faster than anticipated, easy paperless transaction, and friendly! Don't have much to…read morecompare it to but the price seemed reasonable.

5 star towing service they got the job done with the blink of an eye, I highly recommend them…read more100%!!!

Still amazing service, workmanship and value. In the past couple months my wife and daughter have…read morehad two older cars in here for routine maintenance. Brakes, shocks etc etc. Prices are always fair, the guys are always friendly and the turnaround is always quick. Couldn't ask for a better local service shop.

These guys are great. I told them at 8:30am I needed my brakes replaced before 2:00pm so I could…read morepick my kids up from school and they hedged a bit before agreeing. Made me a bit nervous, to be honest. I was dreading the usual, "Hey, sorry but we need to keep your car overnight." phone call that I ALWAYS get at the dealership. They had it done by noon. Awesome service at an excellent price!

Great Service! I needed a Tow on A Sunday morning and called around. I needed a 2 mile Tow and the…read moreprice here at Jim's was very reasonable. Some places were 3 or 4 times more than Jim's. Be sure to check around. Jack was the Tow Operator today, the Truck was newer and in great condition- Squared Away. It's not often I need a Tow Service but from now on, Jim's Towing will be the First Number I call. Jack showed up within 20 minutes as promised. Great Service !!

My Battery died and couldn't open my car's hood as it was…read moreunder a workbench. Called Jim's towing. They arrived when they said they would, fixed the problem and charged me what they quoted on the phone. I'd use them again!

My only suggestion is that they have better contact on ETA time. I waited over 2 hours when I was…read moretold they were 30 minutes out. Communication.... Now I praise them, the driver, was fantastic. I mean fantastic. He picked up my Kia, which had a broken tie rod, with speed, precise placement the boom, and secured it in 8 minutes. He even backed the Kia into my garage in one felt swoop. This will allow me to work on it. This clearly out ways the waiting factor. His precise maneuvering of the tow truck into the garage, with state of the art automation was fantastic. Great job, if I can't fix the Kia, I will use them again.....

Quick, speedy, kind, respectful service. They towed my car from work in under 15 minutes. Would…read morerecommend and use them again.