Dr. Kimbrough is very nice. A family member sees her and I was referred. I do know several…read morepatients who no longer come here because of the excessive wait time. I've only experienced a very late appointment twice. Parking is plentiful and it's located in a center with other doctors. Front desk staff is very transactional. Not overly friendly whether you're the first or last appointment. Dr. Kimbrough is cordial and thorough, but not as thorough as dermatologists I've seen in other states. I can only hope she's doing a good job. As far as surgeries (mole removals, etc.), suture scars are very noticeable. Family member has an enormous scar because they are not plastic surgeons. I would be caution letting this team remove anything.

I have been a patient of this office for a while now but today was the last straw out of their…read morecountless mistakes that drove me to write this review. I have had issues with lab sheets being filled out wrong. Prescriptions being called in wrong and being sent to the wrong place. My most recent issue was with attempting to move an appointment due to some lab results being needed and the office giving me a blank form. I was hung up, called back and left a message that was not returned.. I show up to find out that they canceled my appointment even though there were no other openings. The office staff said unfortunately they already filled the spot but then I find out after waiting 45 minutes to get my prescription they they lied and the doctor was not even at the office yet. This used to be a good practice but the staff is so incapable of the simplest of tasks that I will be finding a new doctor and urge you to look elsewhere as well!!

There is a public health crisis in the world called narcissistic abuse and the effects on…read morechildren's brains is full paralysis later in life. As a trauma survivor I can tell you this business does NOT support trauma survivors when self care is exactly what survivors need and with 25 years of experience by this Doctor you would think there would be multiple articles on how he tries to save lives through his expertise, he doesn't. The spa was great 20 years ago but it is a disaster today. There are multiple reviews about Raquel but when you make and appt with her and wait 3 months she doesn't show up. Then the receptionist thinks it's okay, it's not. I asked about a surgery and the receptionist said it would be no problem for Dr Schenden. That same week I call for an appt and a lady said he doesn't do this procedure any more? Did he forget? NO he is now just money hungry, SAD, just SAD. Then she recommends another clinic without a name of a doctor, very unprofessional. Folks, don't buy the old reputation, this is now a bunch of money hungry narcissist who do NOT care about humans!!

The receptionist is dumb as hell. She really did waste my time. I told her I was going to be late…read moreand she said it was fine so I went ahead and drove all the way down to this spa just for them to tell me that they cannot take me cus I'm late. If she were to tell me they weren't going to take me then I would of rescheduled. Hire a new receptionist! She is unprofessional

Went here for lip filler and Botox specials almost 2 years ago. I never left a review at the time,…read morebut now that I'm going to get filler and have to have everything dissolved and redone since it was so poorly placed and overfilled- Im more than a little annoyed and deciding to do so. The injector I went to ended up totally botching and unevenly placing my lip filler here. I reminded her multiple times at the consult that I didn't want the keyhole look because I saw she did that with some clients- she still gave me a keyhole (lol). Also, the top lip was bigger than the bottom and wayyy too much filler was placed on one side, so it was bigger than the other side and lumpy. She said this is how her clients "naturally swell" because of the technique she uses, and to give it a few weeks. After a few weeks, you can see in the picture that the upper left side on my lip was obviously still bigger than the right side. I went back to have it fixed and she ended up having to put more filler in the other side of my lip to even it out (yes I paid for another syringe to do this). When I mentioned how the top lip was still bigger than the bottom lip, she said that we would wait to put more in the bottom lip because she thought the top lip would even out to be proportionate as the swelling subsided (I still had half a syringe left). After a couple more weeks, I called to confirm that I wanted to come in and use the last half of my syringe that I had remaining to fill out the bottom lip to make it even since it was in fact NOT proportionate. The front desk told me that I had no remaining filler left. I reached out to the injector directly about this since she said I could come back, and she ignored me (lol). I don't mind that she messed up, we're all human and that's going to happen. I just didn't care for how instead of owning up to it, she kept gaslighting me saying it wasn't messed up and that it "looked good" and then acted like I was an inconvenience for coming in to get it fixed. Never once did I act rude or upset, and I tipped every time I went for injections and to get it fixed. (This is the first medspa that has also ever asked me to tip for Injectables). Overall, vibes were not good here and I would avoid if you're expecting professional & reliable treatment

Had the best experience ever getting my brows laminated by Lana!! She was so AMAZING I still cannot…read morebelieve how she transformed my eyebrows and brought them to life. Every part of my experience from beginning to end was exceptional and I will definitely be back. THANK YOU LANA!!

Katie is great! Very professional, tells you how things are versus what you want to hear, and the…read moreservice is affective and thorough. Making an appointment is very easy, they have tons of openings and sometimes you can even be seen within the week. Katie is very nice and informative of what is happening. She really listens to your concerns and will provide the best treatment possible. Sometimes they may not work on the first visit but she is always willing to keep trying to provide a solution. While others passed on an issue I was having on my face, she had a hunch something was wrong, cut it off, and sent it to the lab for analysis. It ended up being skin cancer! I will definitely recommend Katie!

I don't usually leave reviews, but this experience was incredibly disappointing…read more J recommended a filler treatment and assured me it would noticeably soften my nasolabial folds and last up to two years. I trusted that--but saw little improvement. At my follow-up, she walked that back and said the results were only about 10% better. Dr. Ann then said they never should have promised two-year results and offered to "fix" it at half price using filler that was about to expire. That felt unfair given the original promises. When I asked that it be corrected at no cost, I was shrugged off and told to go write a bad review. I left feeling dismissed and upset.

I've been seeing Jennifer for my alopecia for years, she's so friendly and knowledgeable, always…read moreanswers any questions i have. I recommend this place to all my friends! also, the place is Beautiful, they remodeled in the past couple years as far as i know and it's just feels like a happy place to me.

dr. jennifer schaeff is amazing--my husband & I have been going to her for years--they just…read moreredecorated their office & it is so nicely done--happy to have found her...

Always enjoy spending time at Beach House! Very easy to a here online or by calling. Very clean,…read morerelaxing, and accommodating spa. Absolutely love the facials. Enjoy the waiting area to enjoy a hot tea or mimosa before my service. Easy to park too.

So disappointing. I was a repeat customer. They mistakenly canceled my appointment after I took off…read morework. Not a problem. Except that they accused me of making the mistake, tripled down. And the assistant manager never even apologized or took any responsibility. Just kept accusing me. I expected an apology for the confusion. The way this was handled was far from what I would expect anywhere, let alone a spa.

I have been a member for several years now and I love Hand & Stone! The staff is very courteous,…read moreprofessional, and the place is always clean. Jessica and Theresa are the best and despite challenging schedules... worth the wait! The staff calls me to schedule a month ahead as soon as their schedule opens up! Best massages of my life!!!

this company is the absolute worst do not waste your money. i canceled my membership in june 2025…read morewith the livonia spa which closed down and they continued to withdraw money from my account for the next 4 months i have been waiting for them to return my money and it is now january 2026. i call every day and speak with the manager brianna who is clueless on how to resolve this because she is a new hire. she passed me on to her boss who asked if i want to use the credits for massages. i want no parts of this ridiculous business all i want is my money. i'm getting ready to blast them on every site that i can leave a review!!!

I attended an open house and I'm so glad I did! I had a facial consultation, and got to sit in the…read moresalt room a bit, then tried their red light therapy. All the staff were lovely to meet. I will be back

Husband and I just celebrated our anniversary here and it was fabulous! The spa is beautiful and…read morethe staff were incredibly nice. Everyone went out of their way to make it a wonderful experience for us. Cheyenne did a fabulous job with our facials and Dawn was an excellent massage therapist, tailoring our massages to meet our needs. I would highly recommend Rêve Med Spa!!

I've been a VIP member of skinphorea for a whole year. Honestly, it hasn't been a cakewalk. There…read morewere ups and downs with finding what my skin needed to be great.... in addition to purchasing products along the way. I stopped taking B12 and had to start a whole new routine of skin care. But NOW, I can proudly say my skin looks the best its ever been in over 10 years. Is it perfect and completely even toned? Nope! There's areas of deep pigmentation still hanging in there. But my skin is so healthy now and I could've done it without skinphorea. Brielle and Aalayah were absolutely amazing! They got my skin together and were so encouraging the entire process! I've been consistent with my regimen and don't plan on stopping in the near future.

I honestly don't know where to start…read more....... I called on a Saturday and was offered an appointment on Sunday, which I was very excited about. I hadn't a had a facial in years, I was looking forward to this. Earlier in the day while grocery shopping, either my wallet was stolen or I misplaced it. I knew that they had this no show policy where they charge you if you don't come. So I called and told them what happened, that I had no way to pay, considering it was Sunday and there weren't any banks open. I was willing to come in and have the facial (I wasn't technically no showing) I just couldn't pay them at that moment. I was stuck, I had no idea what to do. Then they have the audacity to ask if I could borrow the money from someone!!!!!!!!!!!! Um no, I am a grown woman, I'm not going to go ask a family member to loan me money for a facial. The girl says, "ok well I'm going to talk to my manager about the circumstances and I'll get back with you". It is now five days later (no call from anyone) and guess what comes across on my account. A 59.00 charge for no showing. Actually now that I'm sitting here thinking of it, I gave them my card information when I made the appointment so I wouldn't be bothered having to stop at the desk after a relaxing facial. WHY DIDN'T THEY REMIND ME OF THAT , when I was desperately trying to think of how to pay for it. They certainly didn't forget about my card on file when they wanted to charge me 59.00 for not showing up, but didn't even think of it when considering solutions. Then the final nail in the coffin, they send me this email, asking how my facial with Erin was..................

Have to provide a new review since they've moved to a new location! The new location is stunning!…read moreSo spacious and welcoming. Got my brows waxed and tinted by Chii (wish I got a new picture), but she did a great job of making them look full and even. I've yet to see a bad pair of eyebrows walk out of this place even after so many years!

While I have been coming here on and off for years. I received extremely bad service today and will…read morenot be back. Upon arriving 7 minutes late as I thought my appointment was at 10 vs 9:55, and I got a bit lost, I was told that the person that they could not do both my eyebrow wax and nose wax as there was not enough time. I was told that my appointment would last 30-35 minutes. I became upset with her as I stated I really needed my nose waxed vs by eye brows at which she stated she doesn't need to service me at all today. While I understand that there are others coming after me, I did not appreciate the disrespect or unprofessional behavior. I will not be back.