Z is true artist at work. The best and smoothest car buying experience I have ever gone through…read more The entire family is loving our new family wagon (GMC Yukon XL AT4 Ultimate) that was delivered right on my driveway. Thank you for everything Z!

Unbelievably easy!!! I got more truck than I originally…read morerequested. Didn't have to deal with the dealers merry-go-round BS. Paperwork was fairly easy. Delivery was great. My best friend bought a truck at the same time he went through a couple of bait and switch issues with 2 dealers and he is still waiting on the delivery. This is the only way to make a car/truck purchase. Money well spent!!!

What a great business. Family owned everyone was so kind and courteous…read more The really knows their car facts wish I would have came here from the beginning instead of visiting CarMax.

The Model Y they sold me had undocumented damage. Apparently it was submerged... Tesla voided my…read morewarranty and it was going to cost 13000 for repairs. Process took a while and I ended up taking a 30k loan out against my 401k because I was so stressed about the car I just bought being essentially totalled. Luckily I was sooooo fked over by this dealership the service center felt bad for me and they ended up replacing both drive units and they honored the warranty. Thank you Tesla. Cried for days. The damage was so bad they said it wasn't safe to drive. 5 stars to the Tesla service center, 1 star to Deboss motors. Shame on you, you should have known about this condition and disclosed it to me. Didnt think I would need a full (wheels off) 3rd party inspection from a place with such good reviews. They have 'a guy' to help fix stuff but it was very shady. Luckily I didn't have to go to him. Buy from Tesla directly or get a full inspection before buying a car from here because they were either negligent or liars about the pre existing damage. Either way never coming back here.

They Knew I Needed This Money Urgently - Still Withheld $17,251…read more I had just returned from Florida after 2 months caring for my mother who passed away July 27th. My finances were devastated from being away so long. I made the painful decision to sell my car to pay rent and catch up on bills. When I saw Driveo's promise - "We understand how important it is to know your financial obligations to your lender have been met. We make pay-offs immediately and even give you a copy of the pay-off check to your lender." I felt relief. They seemed to understand people sell cars because they NEED the money. I drove 90 minutes believing I'd leave with funds to pay my rent. What Driveo Actually Is: A bait-and-switch operation that secretly delivers you to a dealership. Every email, text, and confirmation said "Driveo." Not ONE mention of Scott Robinson CDJR until I arrived. The Deception: - Promised: "immediate payment" and "leave with cash" - Reality: Arrived to find no Driveo office - just a Honda dealership - After they had my car, presented a dealer waiver stating they "cannot guaranty how long" before releasing funds - My $17,251: Still withheld after 17+ days The Human Cost: While Driveo/Scott Robinson sits on my $17,251, I'm facing eviction. They knew from their own website promises that people counting on these funds need them immediately. They deliberately deceived me when I was most vulnerable. The Pattern: Driveo presents itself as understanding that "financial obligations" matter. They're right - they do matter. Rent matters. Not becoming homeless after losing your mother matters. That's why their deliberate deception is so cruel. They use these promises to lure desperate sellers, then deliver them to dealers who impose completely different terms. Facts: - Zero disclosure of dealership involvement until arrival - Waiver contradicts ALL advertised terms - Filed complaints with CA Attorney General & DMV - Exploring legal options If you're in financial distress and need your money quickly, DO NOT USE DRIVEO. They prey on people who need immediate funds, then trap you in a dealer transaction with no timeline for payment. They got their car. I'm still waiting for my rent money.

I was about to sell my 2012 Camry to CarMax near LAX, and looked online at the usual alternatives:…read moreCarvana, Shift, etc. Up popped up Driveo (which apparently is pronounced 'drive-AY-o'). I went to their web site, which said actual people computed an offer price (rather than a computer spitting out an instant offer). I included several pictures of the Camry. It was 12 years old, but great condition. I pointed out the door dings, rash on the wheels, whatever imperfections (because I didn't want to drive down there to be lowballed). The number they offered me was way more than Carmax, and I thought it was too good to be true...but I called out of curiosity. Randy said I could come down that day or the following week, but they couldn't pay me until Monday. I thought I should check it out, so I drove down there. I went looking for some rinky-dink office, and was surprised to see they were inside Scott Robinson Honda dealer in Torrance. I talked to Randy and met Daniel, his boss. They had the Camry put on a lift and looked over; I waited in the waiting area. After about an hour or so, Randy came back and said, "Well, the car needs a bit of work: The tires need to be replaced and the brakes need work. We need to put in about $2000; can you meet us half way, and do $1000 less than what we quoted?" I thought it was a reasonable ask. This was still $2900 more than Carmax (and I thought was more in line with the car's actual value, since it was in great condition (despite the brakes squeaking) and still looked really sharp). I signed a couple of papers, and went over on Monday to hand over the extra (second) key. Daniel handed me a check. I couldn't believe how easy and stream-lined the whole process was. I'd do it again in a heartbeat.

We stopped by to check out a Kia EV9 they had listed on their site. After speaking with Norman and…read moreBrian, it was clear right away that we were dealing with professional and genuinely relatable people. Used car sales can carry a negative stigma, but from our first impression, there was no pressure or typical sales tactics--just a team focused on helping us with the Kia EV9. When we sat down to go over financing and numbers with Frank, we expected the usual back-and-forth with a sales manager--but that wasn't the case at all. He was straightforward, honest, and just as professional. The entire team was transparent, including clearly explaining the ceramic coating add-on so there were no surprises. Even after we left the lot, they continued to go above and beyond--quickly addressing a couple of follow-up questions and a small concern we had. We absolutely love our EV9, and we've already been recommending them to others looking to get into an EV. If you're in the market for a well-maintained EV and a smooth, no-pressure buying experience, this is the place to go.

Drove an hour with my family for a car that was sold the night before... even though I confirmed…read morethe appt in the morning. Tried out other cars I liked but found out the advertised price is not the actual price. +$5k of wheels and ceramic coating, and fees as an additional cost. It's mentioned in the listing that this may be the case, but it's always the case on every car. What I REALLY didn't like though was the "extra" DMV fees, which is not allowed. Those are fixed costs...Last, when asked about the manufacturer warranty, it was overstated. We did like our sales rep, inventory, but the pricing strategy was really not ideal.

Great location for buying used cars, found my vehicle via True Car website. After looking through…read moredifferent websites Mike shot me a text message and established communication. Didn't feel pressured or hassled. Both Mike and his associates were very professional and courteous. They work very well with your bank or credit union, whole process took less than 24 hours, plus they take care of all DMV related issues. Would definitely recommend to friends and family!

totally was planning on buying a vehicle today from this location. But before I purchased the…read morevehicle, I went on kelly blue book to find out if they're overcharging me. I went to school first to get the vehicle fine with them. To come and find out that they was trying to make a three grand over bluebook price of this car. It's not good business. People need to understand. We are taking our time to make our comments and would like to be treated fair on the business part of things.!

The service here is great. They are so professional and i never felt pushed or pressured to buy the…read morecar. The car i bought from them runs really well and was so clean. I definitely recommend buying a car from them!

BE AWARE. I'm my experience, dealer willing to sell car with problems. There is a reason his cars…read moreare priced low. Long story short, 3k worth of work was needed after purchasing from him. Fortunately, ford did the work for free because of my father's contacts. Stay away from this unethical place if you dont want a lemon. Note to owner: you were a nice guy, taking advantage of people is horrible. Thanks for the extra stress you put on my wife and I.

After months of searching for the right 2009 Toyota 4Runner 4x4, I'd looked at several examples and…read morewalked away from all of them for one reason or another. Then I found NextCars' listing, and it was worth the drive to find out. I'm based in the Bay Area, so this wasn't a quick trip down the street, but on my way back from picking up my daughter at UC San Diego, I made the detour to Irvine to view the vehicle. I took it for a test drive, and the truck was clean, mechanically tight, and clearly well cared for. Compared to what I'd seen previously, that stood out immediately. Peter himself was a big part of why the deal came together. He's a genuinely nice guy and a gentleman to deal with- he knew the car inside and out, answered every question without hedging, and never once made me feel like I was being worked. I arranged for an independent pre-purchase inspection, standard practice when buying from out of town. The report came back solid, with a few minor items noted, and Peter took care of all of them before the sale- exactly as he said he would. Everything after that was handled over the phone without a hitch. When my husband and daughter flew down to pick up the car, Peter met them at the airport and took care of the whole handoff from there. For a long-distance purchase, that level of care meant a lot. He's clearly selective about what he sells, and the whole experience reflected that. If you're in the market for a well-sourced vehicle and want to deal with someone who actually follows through, I'd recommend Peter at NextCar without hesitation.

Peter is a very professional, polite and a gentleman. We…read moretook the car for a test drive on two separate occasions. and then proceeded with a hassle free negotiation. I just bought the car yesterday and I am hoping not to have any issues, but we did negotiate an engine/transmission warranty for 3 months just to be safe. Buying a used car can be a little nerve racking, but Peter made the process comfortable for me and I would absolutely recommend using Next Car for your next car.

By far the most easy and stress free vehicle purchase I have made yet !…read more Chad, Elmer and Holliday helped close up the deal on what is now my Chrysler 300s. The facilities are clean as well as the vehicles they offer no red flags what so ever! Thank you!!!

Had an amazing experience here. From the moment I rang about a jeep they had, to the end of the…read moretransaction, they make everything go so smooth. Their professionalism and outstanding customer service is genuine and you don't feel like you're at an ordinary car dealership. I highly recommend coming here for your car needs. The people here will do what they can to get you in the car you're looking for. Holiday went above and beyond helping me out and thoroughly explaining everything as far as finances were concerned. He's very professional and friendly, and followed up even after I left. I've recommended this place to my friends and family, and will surely be purchasing my next vehicle from them soon. Thanks for the jeep guys!