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2 months ago
Local, fair and reasonable, he went above and beyond he had to come back twice for something that was not his fault and did not charge me!
2 years ago
Curtis is very knowledgeable and professional. He quickly assessed my issue and promptly addressed it. To say he is fair and reasonable is an understatement. He will be my first call for any future plumbing needs, that's guaranteed. read more
Richmond, TX 77406
(713) 933-9031
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Roto-Rooter Plumbing & Water Cleanup
(1 review)
Called at 11:30pm on a Friday. Great initial phone service...set us up for a window of 9am-1pm the…read morenext morning. Kept my phone close all morning. Phone rings one time and ends call before I can answer. I call back immediately, get disconnected, and call again. Finally reach someone who says we've moved on. I asked for more clarity and they just said you have been moved in the queue. One minute after one ring and hours of waiting. The queue ended up being 2 days later...we canceled. Really though?? One ring. One minute. Awful customer service.
From the owner: Roto-Rooter is Open, Fully Staffed, and Ready to Help 24/7. Our plumbers are dependable, fast, and…read morefriendly. Call Now! When homeowners & businesses in Richmond, TX need a plumber near them, they call Roto-Rooter. We are available 24 hours a day, 7 days a week. Offering emergency plumbing services and drain cleaning solutions, without an extra charge for nights, weekends or holidays.
JR Plumbing
(21 reviews)
Had a problem with a toilet not flushing properly. After reading reviews for several local…read moreplumbers I decided on JR Plumbing and am so glad I did. They were here within an hour and the problem was fixed within 30 minutes. Cannot say enough nice things about Adrien and Osvaldo. They were so nice and helpful. Adrien diagnosed the problem very quickly and had the right part for the repair. I will absolutely use this company again. Judy A.
I have used JR Plumbing for 3+ years and have always had the most amazing service. I call with an…read moreissue and the same day my problem is taken care of. The techs they send out are always very knowledgeable and friendly. Today my tech is Robert and I really appreciate his honesty. If anyone needs a plumber I always recommend JR Plumbing !!!!
Steinmetz Plumbing
(8 reviews)
Shocked at the cost of plumbing since inflation hit when I called our old plumber, so I called…read moreSteinmetz for a second estimate. We had two vanities to install, one freestanding tub (both replacing the drain and valves), install the faucet for the new kitchen sink, and install a new garbage disposal. The cost was about the same, but the difference was that the plumbers worked with me showing me what I could do to keep the cost down. With the vanities - they replaced the valve, they then told me the steps to complete the vanity install to attach it to the wall. In the kitchen, one of the valves leaked. They suggested watching it, and if it leaked, they would replace it when they finished with the tub - it didn't. My son replaced the valve for the tub, and we were able to get all our plumbing needs done within our budget.
Has consistently come to our rescue when our backs were against a wall. Professional, courteous and…read morecommitted to getting the job done right. Our only choice when the s*** hits the fan!
S & B Plumbing
(120 reviews)
These guys are awesome. They have so far replaced a toilet, helped me remove a stuck shower…read morecartridge, and replaced a water heater. Today they diagnosed the source of my leak as from irrigation and not from the water main, no charge for the visit. 10/10.
We can not express enough how professional, attentive, patient and detail driven S&B was for our…read morebathroom remodel. Steve was our main point of contact and he was incredible! You can not go wrong with S&B for any needs you have with Plumbing!
New Gen Plumbing
(76 reviews)
Fantastic work changing out my garbage disposal. Great communication without being overbearing!…read more Work was complete in an hour and at a competitive price, will definitely use again.
New Gen was quick to respond when i called regarding a leak , as well as a loose kitchen fixture…read more The service provider was timely,knowledgeable, polite and the estimate was free. Definitely highly recommend and will call again for any future plumbing needs
Drain Control
(192 reviews)
Flat rate quote helped. Great communication and work was done correctly the first time.read more
Had a great experience with Kim. He installed a new valve and quick connector on my gas line for my…read morewhole house generator. He also replaced my old hose bibs around the house and upgraded the plastic valve on my water heater to a solid all metal valve. Kim was punctual, straightforward, and honest, with very fair pricing. The work was done quickly and professionally, and everything works perfectly. I highly recommend Kim and Drain Control for any plumbing or gas line work.
Service Squad
We lost our Bradford White water heater on Saturday that was 8 1/2 years old, and I went on to…read moreBradford White web site and found Service Squad and several other plumbers. They were the only one, out of four I reach out to that would give me a quote over the phone after explaining to them the situation. One company sent a sale person out to upsell to a waterless take at over 3 times the cost and we had two no shows. I scheduled with Service Squad for the following Monday morning and they sent out Charles Miller and he did a fantastic job and was done in under two hours with the new water heater. He was clean and took pride in his workmanships. Roger Johnson
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Victor is great, friendly and very reasonable in pricing (in fact, most affordable of all 6-7…read morequotes I had). I had refrigerator water leakage and had Best Buy geek squad come out twice to fix the fridge, only to be told, the leak was coming from a water valve. With that, I found Victor, he was responsive and came out to address the next day. A day after replacing the water valve, the leak reoccurred. I gave Victor a second call and he was very kind and friendly in response. He suggested a few possible issues. He offered to return that same morning but I had schedule conflicts so we scheduled for the next morning. He discovered a deeper leakage problem coming from behind the walls from the second story. Victor was quick in diagnosis and discovered source of leak and has accommodated to my schedule for major repairs. He's honest, friendly, has great customer service and doesn't up-sell, would highly recommend.
The temperature was down in the 20's last night, despite an outside line being insulated, it burst…read moreabout 11am this morning. Called the larger companies who couldn't come out for at least 24 hours, so I found Victor on Yelp and gave him a call. He mentioned he was working on another project but could be at our house in 2 hours. Sure enough, he was at our front door around 1:30. Figured out the problem, gave us a very reasonable estimate and got to work. Finished the job promptly and was on his way. Great job.
Edwin! We love him! We got his contact from another friend who had him come install stuff for their…read moregenerator. They spoke so highly of him, we had him do ours. He is quick, efficient and very affordable. While he was here, he noticed that our water heater was not lighting and said he could come back the next day after he gets the kit to fix it. Thankfully, he came back and we ended up running into another issue. We found a leak next to our water main, which he promptly fixed for us and didn't kill us on the actual bill. Very grateful, because I was feeling very overwhelmed with house stuff. Thanks Edwin for taking care of our problems!
Edwin is a life saver. We needed to get a quick disconnect installed for our generator. Got it done…read morein less than 30 minutes. About a hour later, just pure coincidence, a coupling next to our water meter burst. Edwin was able to come the next day for an emergency repair. He found the issue and was able to fix within a few hours. Pricing is reasonable and he super professional. Highly recommend you save him as a contact for emergencies.
Great service!! Lindell is super professional, fast and effective!!! Came same day I called, solved…read morethe problem in no time, and was very gentle, respectful and friendly. Price was very reasonable too.
These guys were excellent and I'm grateful to now have a Master plumber for life! High quality…read morework, service, and integrity are unfortunately growing evermore rare in this world. While other companies were quoting me double digit thousands of dollars and using scare tactics, Lindell took the time to attentively walk me through my plumbing issue and presented very creative options to fix it. The other company was not even in the same playing and utterly incompetent. Again, thankful for this company, their service, and their dedication to their craft. I definitely got a plumber for life.
This is the second time I call Texas Premier Plumbing to check a problem in my house…read more I was told by another plumber that the job will cost over $600, but when I called them for a second opinion, They came on-time, did the camera inspection and diagnosis, and discovered that the issue is not in my house, but in the main sewer. I paid a fraction of the price of what the other professional requested, and for the repair, I need no more than calling the City of Houston and ask them to take care of it. I am a happy customer, and I recommend TPP with all my heart.
Beware: Texas Premier Plumbing Did Not Complete the Work They Claimed…read more I hired Texas Premier Plumbing twice to tunnel under my home and replace all cast-iron plumbing. Both times, I was told the work was complete. A few years later, I had another plumbing issue, only to discover that cast-iron pipes are still under my house -- meaning the work I paid for was not fully done. When I tried to address the issue: * Phone calls were ignored. * Emails went unanswered. * When I finally called from a different number and asked to speak to the owner, I was repeatedly given the runaround by the receptionist, probably the wife. Once she realized I was recording the call (for accuracy), she hung up on me. Now, they won't answer at all. This level of dishonesty, unresponsiveness, and avoidance is completely unprofessional. I'm escalating this matter to the Better Business Bureau and considering other options. If you're considering using this company, I strongly recommend you think twice. I trusted them -- and they failed me.
Shawn flushed my water heater and replaced two corroded hoses. About two days later one of the…read morehoses was leaking so I messaged Shawn about it and he immediately arranged for one of his plumber coworkers to come out and fix it despite it being around 5 PM. Everything works well now!
They responded to my call promptly. They tried to troubleshoot over the phone in case the fix was…read moreeasy. They were reasonable in assessing the urgency of my repair, the price was more than I expected but may have been similar to other market prices. Technician was clean, polite, and I felt safe.
Talked to Nathan and James came by and he made some helpful suggestion. We decided to wait a few…read moredays and see what happens. Very helpful and I appreciated his evaluation etc.
I am incredibly disappointed with the communication and professionalism of the owner, Nathan…read more I had "Texas Plumbing" do a toilet repair/replacement in my house. His plumber came and worked for several minutes and gave me an appraisal for several hundred (less than $500). Then he said he needed some parts that they had in the warehouse, and he would be back. I have not seen him again. Later on, after several text messages, he stated that he wouldn't be able to do that today, and something suddenly came up! The very next morning, he was supposed to come at 11 a.m., the time we had scheduled before while texting each other; of course, he never showed up. 4 hours later...... I still haven't heard anything from the plumbing company, but I have gotten a text from the owner about the amount of money (for traveling to my house). I would like to ask a community what that is............ Is it a common practice in Houston? Is this a taxi service? It is only recommended if you would like to waste $500 and wait for four to six hours for the no-show. Please don't use them! There are plenty of decent companies around.
Our Delta shower valve decided to fail one night and not turn off. Water continued to dribble from…read morethe faucet and wouldn't stop no matter how hard we tried to turn the knob. The team at Kae Edward Plumbing is awesome! I had someone here at my home the same day, parts in hand. Super polite and honest techs, wore shoe covers to protect my home and even cleaned up everything before they left. Price was competitive and upfront. No surprises or messing around. Very professional and I will definitely be calling this plumber again!
This is a family-owned business with fair pricing. I have multiple rental properties and I use them…read morefor all properties. They properly drain your AC line. Proper maintenance for draining AC line is not done correctly by Davis or Airtron. Always had my lines flood until I started using these guys. They will not rip you off.
Called for a plumbing issue, they sent a tech. He was professional and diagnosed my issue AND…read moresolved it. 10/10 recommend
Unprofessional, snake company. Company sent a pic of one tech on the way then surprise two show &…read moreone with no name badge. We started with half a hot & cold house paid $1400 for update vent & ductwork and graduated to a complete hot house even tipped both snake tech Matt & Daniel cash & keep them hydrated the whole time was told to wait 24 hr and the whole property was hotter than ever. Called and they wouldn't even send a tech back the same day. Forced us to schedule in line after manager called back to make excuses for their poor work like maybe they were scared and stating we should expect them to come back 2-3 times to get it right. They are merging with Air Tech beware we received one tech from them as well for this botch job.
Hello everyone!! I used this guys last week for a whole…read morehouse re-pipe and let me tell you they were awesome, I know a little bit about plumbing and the job was made in such a professional way,they handle everything for me I saw them working they just hassle and they were 100% professional, the job came out exactly like we planned. Thank you very much All American plumbing
Unfortunately nowadays some businesses will intentionally post 5 star "reviews" or even hire…read moresomeone do it. Case in point, these couple of "reviews" here are posted by people living California when the business is in Houston, TX.... hmmm, go figure. And they barely got any other reviews here too. BIG RED FLAG.
Jose was super responsive and came very quickly to take care of my plumbing issues. He was very…read moreopen about pricing and what could be the issue and what the various charges could be. I am very happy to have found him. I had to have extensive sewage pipes replaced under my house since it's almost 100 years old. I shopped around to 2 other plumbers and their pricing was considerably more. And he is a master plumber, so I was confident in his work and that it will be done to code. It all came out really well.
Jose and his team at Pilix plumbing were so pleasant to work with. They were very easy to schedule…read moreand understanding/responsive when I had to reschedule. They arrived on time and wore shoe covers. They installed my sink, water filter, and garbage disposal quickly. They answered all our questions and showed us how they did their work in case we needed to do work later. We would highly recommend their services and will definitely be using them for any future plumbing issues!