Kwan and Tenku Auto provide amazing service and work on many brands. His service is fast, honest…read moreand the highest level of customer quality. While the shop specializes in Asian cars, they worked on my mother in law's Cadillac. I won't take our cars anywhere else.

Brought in my Hyundai Genesis in for some repair and maintenance work. Final bill was less than the…read moreestimate. No extra shop fees, no disposal fees, no fake charges that dealers add on to your bill. At Tenku Auto, you get to talk (including instant messaging) to the person doing the repair, unlike at a dealer where you have to talk to a service advisor who is trying to rip you off. Kwan is a highly knowledgeable and highly skilled mechanic. Tenku Auto gets my highest recommendation.

Kyle inspected a car that I was considering purchasing. He was very thorough and I was able to…read moremake an informed decision. I would definitely recommend him.

I called for a pre purchase inspection as I was buying a used car and wanted to get a better…read moreunderstanding of the reliability of the car and what to expect. This man came as soon as he could on short notice, met me at the dealer, test drove the vehicle himself, as well as did a full inspection inside the car, outside the car, under the car, and in the engine bay. End to end my guy was there for me. I can't express how helpful he was. Reasonable prices and time as well. 100% WOULD RECCOMMEND

After getting a flat tire I decided to replace all 4. I called in and was lucky to obtain a same…read moreday appointment... Upon arriving, I was greeted and my appointment was in the system which made my check in process smooth. The technician covered all services I requested to ensure everything discussed was captured. I left my key and departed. When my car was almost ready, the technician called with some Rex one fathoms that were discovered. I didn't feel pressured to get any nor did I feel they were making up stuff. He was straight forward and expressed what was imminent and what could wait, as well as how each item would affect my vehicle. When my car was ready, I received the call. Arrived to pick up, paid, and was on my way. It was an absolute pleasure to have interacted with the staff and being provided with the great service. I will definitely be back! Services Rendered: 4 New Tires Alignment Oil Change Brake Fluid Flush

What a great place to come to these guys have excellent customer service and they treat customers…read morewell regardless if you're paying or not. We came here because our tire pressure was low and the attendant team member was very kind and courteous and helped us out and check all four of our tires and filled as necessary. We gave them a good tip and now I'm leaving this positive review for their excellent customer service. We hope it helps we thank you for being here and we wish you a very positive day. Five Yelp Stars

I had some car noise as I was traveling into Duluth. The skid plate was hanging down and hitting…read morethe road. I called to see if this was something they could fix. Kevin was courteous and super helpful. They were able to fix it which was a huge relief since I have to drive a lot for work.

I called at 8:30 this morning to ask if they could replace a window motor on my Jeep. They wanted…read moreme to come to the shop just to see if they could get the part. I asked "could you check with the VIN number"? So I gave them the VIN and they said they would call me back. I waited 4 hours and finally called them back. They put me on hold 1 hour and 10 minutes ago. I am still holding........ I gave up at 1 and 1/2 hours.

I have never encountered a more honest mechanic who is knowledgeable & provides the best customer…read moreservice. James has my business foerever!

Always friendly service at such a great price. The owner and his wife are great! The other workers…read moreare awesome to and very courteous.

Great Customer Service Quick Service…read more Great Price On Synthetic Oil Change (I was amazed at the price you cant beat it) They definitely have a new customer!!!

Manager customer service is horrible. Had an attitude & was tryna rush me to sit down when I wasn't…read morefinished asking questions when he asked me what can he help with me with.

Todd was so nice and accommodating on a Sunday! He took me in as a walk in and treated me with such…read morewelcoming customer service! My TPM light came on and he checked it for me and filled up my tire with air. Great service!

Had a great experience here today, unlike the previous times. I had a slow leak in one of my tires…read moreand expected to be told that I would need a new tire (or 2), but I was told they found a nail and could fix it and was in and out in no time, unlike before when you would have to wait and this was all due to the new management team, Jason thanks and I am now happy to recommend this Pep Boy location.

Called before heading to the location to confirm pricing…read more Told me that it would be $60 for the oil change, turned out to be $91 once I got there. And a bullshit $10 charge to remove a plate so they can do the oil change. Then they had the audacity to recommend an unneeded alignment and other services to my car not knowing anything about it. Take it to your dealer, they charge $50 max.

Very good customer service and reliable on getting it done! They went as far as getting the right…read morefilter order and done fast !

I was referred to this team by another local auto mechanic. Ron, RC & Steve were all terrific. I…read morehad a stellar experience here and, as a single female, I felt this team was looking out for me and making sure I had excellent service at a very reasonable price. 1. Professional Treatment - from everyone in the office from the moment I stepped inside the door. I was cheerfully greeted. They worked me in for diagnostics quickly. And even gave me a reminder call the day before. 2. The diagnostics - took only 1/2 day and they checked many things to be sure the problem was truly only the transmission. Ron was frequently in touch with me updating me on their findings and my options. He took time and thoroughly explained how and why my transmission was acting up. 3. Transmission options - Ron went over my various options of rebuilt transmissions and the warranties each offered. When I asked for his opinion, he gave it, but he never pressured me to choose one way or the other. He left it to me to decide. 4. Scheduled for work - I was scheduled quickly at my convenience for the work to be done. Ron told me to plan on a week, but it might take less than that. The work was done in 3 days. They had checked and replaced a small (and inexpensive) part on the brakes that needed replacing (which I had already known about). 5. Pricing - I thought was very reasonable and fair. I looked up the transmission prices and I was charged exactly that for the transmission. The cost for the work is standard. I felt I got very fair pricing. All in all, I felt I got the best quality care possible and I highly recommend this team of experts!

I made an appointment for 9 am Monday to have transmission fluid changed. The person I spoke to…read moreasked if I'd be waiting and I said yes due to having no other car and 3 kids with me so he said fine. I arrived on time to find a different guy telling me that they wouldn't be able to look at it until 4pm! What the hell are appointments for then if they're going to park it all day? I said forget it and took the 3 kids and went home..waste of my time and PO'd. Don't waste time making an appointment here. They were not very accommodating to a 73 year old grandmother with 3 kids in tow!