We brought my son's car here to have it serviced given the clutch was going out and another issue…read more They initially said it would take three days, then we received a call after the weekend on Monday that we needed to purchase two additional parts. The problem with that is that one of the parts was in the kit that we had already purchased they just didn't look, the gentleman says, "oh yeah, my bad" Another week goes by, and we are told another part is broken, we buy that. We call and ask for status, and we are told "sorry the technician doesn't know what he's doing its not done yet let me get another tech." After three weeks of having my son's car and almost $2500 dollars later, we get my son's car. After my son gets his car he takes it for a ride, THE FRONT TWO WHEELS WERE NOT COMPLETLEY PUT ON THE VEHICLE!!!!!!!! That could have resulted in a fatality. My son then texts the gentleman that he has been in contact with this entire time "Martin" and sends pictures and videos to him and he says, "all good now tho?" my son said "it wasn't put on fully" he then text back "ok". That's it nothing else, not even a single apology. Finding a reliable mechanic in El Paso has been a nightmare and now to add this experience to it I am at a loss.

I highly recommend this place they are Fast and honest at a fair price! Will definitely continue to…read morebring my MB here! Thank you guys!

They have on plain view that they charge $125 for a diagnostic. I called before to see if they work…read moreon a particular kind of vehicle. I towed my car and the next day they come up with a $470 diagnostic fee and they also mentioned they do not know if they could be able to find the issue. I spent $250 on tow trucks for a lying shop.

Great service and fair price. Would return if I needed work on my car again. Very helpful and…read moreexplained this issues that needed to be fixed.

I'm always afraid when something goes wrong with my car. I'm a single woman and just moved here. In…read morethe middle of 100 degree weather the aircon gave out and I researched auto repair places. Eddie and his guys identified the problem showed me pictures and had the car ready in two days, no holding information back, no hidden costs just straight up quality service. I'm entrusting my car to these guys. So happy I found them!!!

Called to get an estimate here at E&R Automotive for my F150 air conditioner along with 5 other…read moreplaces. From the beginning owner Eddie was very courteous and professional. I chose this place and GLAD that I did because Eddie the owner and manager Isaac were extremely professional , respectful and genuine caring toward my truck issues. They provided me with EXEMPLARY, EXEPTIONAL, PROFESSIONAL service and very fast service. I Took my truck yesterday and was ready today by 1:30pm and even gave me the 10% advertised on line. I am very happy with their customer service and STRONGLY RECOMMEND them especially if you are a female as I am. The price I was quoted is exactly what I paid and did get the 10% off as advertised.

Bagdon Diagnostic Center is one of those businesses where I experienced outstanding costumer…read moreservice, and I told myself I would do a review on it til months later I notice I didn't. So, here I am. I googled for a place to do my emissions test, I chose Bagdon because of its location, hours and because it is a local owned business. There were no other people ahead of me, the owner was attentive and took care of other lil issues with my vehicle along with the emissions test. When it comes to vehicle service I have had way more positive experiences with local business than nation wide franchise. Bagdon Diagnostic Center is the place to come for your emission's test in El Paso's Northeast.

Shawn is a useless mechanic who is full of crap and a liar. Can't even own up to his mistakes took…read moremy truck in for AC work. Keep in mind, my truck was running when I took it to the shop, Had to end up, towing it out to another mechanic . He connected my battery backwards and blew out fuses and the fuse box and refuses to take accountability by pulling excuses out of his ass !! Avoid this shit hole at all costs unless you wanna end up paying more to get your vehicle up and running.

Wonderful service! Skilled professionals. In an industry full of crooks this is One of the very…read morefew mechanics I actually trust. They have shown remarkable integrity and honesty on a number of occasions! The fact that Scott has decades of experience is such a welcome bonus! Robert Mason El paso, TX

Scott is a wizard. amazing guy with the touch and knowledge to figure out and fix your babyread more

I've been going to Resler Automotive for almost 5 years and all my experiences have been great…read more Owner Art sets a tone for his business and hires good mechanics and front office staff. He communicates clearly about how you can get different types of service most efficiently and lets you decide if that works for you. If you appreciate the steady and honest approach, I think you'll enjoy the service you receive. I am 100% satisfied with the price I have paid for all services rendered. Also, I get my oil changes and routine items done here - it's a little less on-demand, but if I come in first thing in the morning, it's usually pretty quick. I prefer the greater consistency here versus the high staff turnover at chain oil changes.

Sergio saved our trip!…read more We will never forget the outstanding service he provided during one of the most stressful and uncertain moments we've ever experienced. Our car broke down on I-10 while crossing El Paso during our move from Los Angeles to San Antonio. We had our entire lives packed into that car and suddenly found ourselves stranded on the side of the freeway, not knowing what to do next. I am so grateful that the AAA tow truck brought us to this shop. Despite being extremely busy and having a full lot of vehicles waiting for service, Sergio took us in right away. Not only did he diagnose the problem quickly, but he also took the time to hand-draw a map showing where we were and where we could find lodging for the night. That small gesture meant so much to us in that moment. Thankfully, the issue turned out to be the alternator. Sergio got to work immediately, kept us informed throughout the process, and treated us with kindness, professionalism, and genuine care. What impressed us most was not only his expertise, but also his commitment to his customers, his honesty, and the confidence he inspires. His workmanship is backed by a two-year warranty, and after our experience, I can honestly say the service was worth every penny. By 4:00 PM the next day, we were back on the road and able to continue our journey to San Antonio. Sergio gave us something we desperately needed during a very difficult time: peace of mind. We are deeply grateful and will never forget his help. I recommend this shop without hesitation.

I've been looking for a reliable, trustworthy, affordable mechanic since we moved to town in 2019…read more After a few visits, I think we found it. I've brought both of my vehicles here for items such as brakes, belts, oil changes, and washer fluid pumps. I have been completely satisfied so far!

Lack of itemized receipt: The receipt I received did not provide a clear, itemized list of parts…read morereplaced, labor time, or applicable charges. This prevents me from understanding exactly what was performed and why the cost was so high.What I paid was a dealerships cost, so your better off going to the dealership.

My car 2003 Jeep Grand Cherokee had a failure with the window and door lock controls on the drivers…read moredoor, they all stopped working. Worse yet the problem started moving toward the center of the car and other controls stopped working. I called and made an appointment at Alameda Auto electric. The best part was they LISTENED to every word I said. The technician "Maraio" listened and analyzed the problem. Mario worked on the problem and on the same day fixed all that was wrong.. I swear that he must know as much about the system as the designer. I have never had as good an experience with car repair as Alamo Auto Electric. This is a great place. I recommend them for everything. Great job guys. Thank you.

I brought my daughter's car here because the battery wouldn't hold a charge. sure enough it had to…read morebe replaced. but then one of the O2 sensors was bad so that had to be done along with a few other items. The total bill ended up being $1300. No problem, this was my baby girl's first car so I said do it all. Got the car back and the new battery was dead by morning. Turns out this car had a module that will randomly turn on electrical stuff when it goes bad and it kills the battery. Took a month to get the old module rebuilt and cost $2000. But the worst part is that things that worked before now NO LONGER WORK such as the AC on/off switch. Also the back windows no longer roll down. Items that worked before bringing the car there. When I called to inquire about it, the response was "We can take a look at it". Not: 'I'm sorry that you're having issues since we've worked on your car, let me take care of that for you'. They wanted me to spend more money to get shit fixed that wasn't an issue before I brought them the car in the first place. I had already spent well over $3k getting this car "fixed" and now more stuff is broken on it, NAH, I'm not spending anymore money at this scam mechanic so that the can bleed me dry. Enough is enough. If you can, avoid this place at all costs because they will "fix" one thing and then you'll end up needing them to "fix" something else that wasn't a problem until you brought it to them. I expected I higher level of customer service after spending so much money. I was wrong. They're nothing but a bunch of SCAM ARTISTS!