One of our garage door spring broke so my husband called Precision. We should've checked reviews on Yelp first, instead of trusting google reviews. They charged $134 for a quote & he told me no one offers free quotes. Although I got 2 free quotes from Evergreen Garage & Instant Garage door repair over the phone & paid exactly what they said on the phone. We paid total of $400 to Evergreen Garage to replace 2 springs with 6yr warranty on springs/90 day warranty on labor. Now my garage door opens smoothly & quietly! This is why I always get 2-3 quotes! Sometimes more... read more

Precision - 4/30/25-They charged us $134 for quote, which they will apply to balance. - Garage Door Services Near Me - Lynnwood, Washington

Not helpful at all. Completely refused to give a rough estimate just wants your contact information above everything

I took bids from 4 vendors, including Costco, and they were the cheapest. Not only were they the cheapest, they were also the most thorough. The bid and design process for the doors was very detailed, the rep went through the plus and minuses of each door, insulation levels and overall costs. They were also easy to get in hold of, notified me when the doors were arriving and then on time when they said they were going to be here. The only thing missed was found when I was programming the unit to the phone. They missed connecting the power back-up to one of two garage door openers. Overall, a great experience and I would recommend them to anyone who needs basic or custom garage doors. read more

We have a 31-year-old house, which is right at that age where it still looks pretty new, but some of the systems and gadgets inside are in fact getting pretty old. We've been steadily checking off the due (if not overdue) maintenance around here, and we've had to fix different aspects of the garage doors at different times. Garage door openers only do one thing. You'd think they have only a couple parts, maybe a few at the most. You might be surprised how many different things can wear out on 'em. We've fixed the rollers, the lifters, the remotes, and now the wall switches. Precision has been out in the past for a fix or two, and I've dealt with a couple other companies at different times. Precision is shaping up as the best of the bunch. Two weeks ago, the garage doors started going up and down on their own at random times, often going only partway up or partway down, sometimes changing their minds mid-stream. Clearly a safety issue. Precision seemed like my favorite garage door company, at least that's what I thought I remembered, and so here we are actually writing all this down so I don't forget in the future. Best of all, I had two glorious weeks off work this time, so I could kinda pay better attention to what the tech did. One courtesy I loved--they texted and emailed when he was on the way, including his work profile pic, so I'd know who he was. I'm a big dude who can take care of himself, and even I appreciated this wholeheartedly. Feels better having a dude rummaging around in your garage with that level of vouchsafe behind him. He diagnosed the problem quickly and asked it was okay to replace the wall switches. He had the parts in his truck, which were a massive upgrade over the 15+-year-old switches we got when we bought the house. It took him 10 minutes to install them. (That seems pretty standard, but, still--the quicker the fix, the better, as long as it's done right). Now, we've had problems with random openings and closings before. We live close to Paine Field, and all the RF signal bouncing around there is known to mess with openers. That seems valid enough to me. But in this case, the switches were old and worn, and were starting to send bad signal to the lifters. Dude fixed the problem completely from what I can see. He was easy to talk to the whole time, never complained about the mess in the corner of the garage where he had to work (he even pretended not to notice it), and took payment in just a couple minutes, via credit card. I will always keep track of the good ones worth hiring again, and for garage door work, that's these guys for sure. read more

I needed a new spring on a commercial rollup overhead door. They did a temporary fix for some reason and said they'd come back to finish it. I paid $550. Then they said they want another $1200 to finish the job. That's a ripoff and trickery with the double billing. I had Reidt Way Doors finish it for $500 and he laughed at their "silly and needless temp fix". Took him 45 minutes to replace 2 springs. read more

The initial experience with our salesman Chris went well, the dispatching system was very nice with superb communication every time we had an appointment it reminded us. We converted from a 40 year old manual garage door to an automatic modern panel door. Our installer Nikolai was an enjoyable expert to have for the project. He was clean, communicative, showed me all new aspects and completed the job with impressive workmanship. His service level saved this experience from landing an average to poor rating. Only reason we weren't 5 star happy was the initial 3-4 month wait period for the product, and we had 2 appointments scheduled and rescheduled due to product issues. Overall I'd still work with Precision again on the next project! read more

Precision - New modern door - Garage Door Services Near Me - Lynnwood, Washington

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I needed a new garage door opener installed. Stephen Gedney was friendly, informative, and effective with the installation. The installation was completed in a timely manner and I was even given an extra remote at no charge. Thanks Stephen. The second service I received was to replace the springs, rollers, cables, ect. Nicholas Alby was the technician this time. Like before he arrived on time, performed the work on schedule and explained everything. Thanks Nicholas. If you need garage door work done, call Precision Door Service of Seattle first. read more

Took three days after the said next day. Technician called said was running late. I said no problem, he called agin said be there in a few hours, and then got call hour later from the company that they have to cancel for today. I called back later and asked if they could still come the next day. They agreed He showed up and replaced a bent J arm. He said it should be tuned up too. So $89.00 for tune up, tighten all the bolts on the door snd lube the wheels & chain. Replaced one hinge for $39.00 (same hinge at Home Depot $4.00) Charged $89.00 for service call, just to show up. Charged $139.00 for part & labor to fix j arm. (J arm $17.00 at Home Depot) So Precision door charged me $390 including parts, labor & tax. I was expecting $200 at most. $89 for service cell including the tune up and maybe $75 more for parts and labor. Most upsetting is waiting three days when they typically offer same day or next day service. Price was too much for the work completed in my opinion. read more

I've been waiting 3 months for this company to finish the install of a single door opener. They couldn't put in the manual lock or release for opening without power or if the remote is missing. They said it was on back order and of course its different from all other openers requiring a special adapter and comes from Germany. So far I've been locked out three times because of power or missing remote issues. Which means someone has to come out and disassemble the door from the bottom in order to get inside and open. This means my car is trapped inside, i have to call an expensive lyft to go to work or anywhere. Plus they take days to come out and open it. I also don't know why they couldn't install an outdoor keypad like everyone else i know has. I know there are supply chain issues, but three months is ridiculous, and if the power goes out or the opener fails (that's already happened once) I'm stuck. And before someone says "just use the lock in the door" or to use a coat hanger to snag and pull the release, It doesn't have a physical lock, because they still haven't installed it, and the coat hanger doesn't work on this unit, as the release pulls in the direction away from the door. read more

Popped a torsion spring and found Pricision nearby. Requested online and witk quickly discussed and scheduled. Mike came on-time, explained work needed (replace spring and worn bearings), gave estimate and work was promptly completed. He also inspected and lube as part of the service call. Now I have happy smooth garage door, thanks! read more

Precision - New springs - Garage Door Services Near Me - Lynnwood, Washington

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New homeowner, doing new homeowner things. Need to get an automatic lift installed, called this place. They sent a technician (KP) that weekend. He inspected the garage door and 2 hours later, we have one less project on our to do list. Would recommend. read more

BEWARE! This review is pending company response. I had my garage door falling apart so I called Precision garage door out of Woodenville. My neighbors had used them and their work looked good and yelp looked good so I said let's do it. On the day of installation I thought I should check to verify they had the correct windows, but that panel was stacked at the bottom so I had to wait until it was installed to see them. Up and down it worked well and looked good on a first impression so I signed off and the installer left. A minute later I showed my daughter the beautiful new door, but wait!! There is a significant dent in the door under one of the windows! I called and sent a photo immediately and the office said they would order a new window panel and replace it. Two weeks later the door opener button inside the garage stopped working right too. So I called to see about the panel and tell them how the button was not working right. I was told I'd have to pay a $115 service fee for someone to come out... when a component failed after two weeks?! And someone is suppose to call me about the panel order. Which I had already been told two weeks previously. This was not a cheap door/ installation but so far, it seems Precision was the wrong company to go with. I'll let you know if I get any response and will update. read more

Precision - Dent under the window - Garage Door Services Near Me - Lynnwood, Washington

This comment is to change our previous 2 star to 3 star, followed for our 9/19/2022 comment. When we gave reported our issue with disappointment to Precision Garage Door company 9/18/22. Quickly, they had a response and sent another technician to our home the following day to help us resolve the issue. He changed several key parts (the failure most likely is one of the parts) to ensure they will get the failure fixed without charging us. They also took the old logical board (replaced) back to company to invest the failure. So far it does not fail again. For their attitude this time, we would give them 5 star, but due to failure is a risk to our security, we will give them a 3 star. read more

Took 2 months to get my garage door fixed, terrible customer service, no communication, and even when we scheduled to get my door FINALLY fixed after 2 months they no call no showed and rescheduled without even asking me what time they should be there. Not to mention I was told "1 more week" every time I CALLED to get a status update. I had 2-3 phone calls I made to get status updates where the service agent said "let me look into that Ile call you back later this afternoon". Then silence until i called back again next day. Worst experience ever, held onto 2000 dollars of my money for 2 months with no communication. After all that they still expected me to pay the second part of my bill for 1500 with no sort of recourse for there terrible service. Yeah my garage door is fixed now, but 10/10 do not recommend this company. Edited cus of an email I recieved stating the timeline was 2 months with no apology for the terrible service. SORRY read more

I've had some bad contractor experiences and this was probably the worst. Here's the issues I had: 1. We submitted a request through our warranty company on 6/2. They notified Precision company that day and we were supposed to receive a call within 48 hours. Not only did we not receive that call, but my wife spent the next 18 days calling 5 times and leaving voicemails without a single one returned. Finally we got a call back on 6/21, 19 days later. 2. The technician that came out spent half of the visit trying to explain to me what our contract covered. This is not his job and was a particularly bad look because he was incorrect about our specific contract's coverage (for one example: he said our springs weren't covered and that normal wear and tear weren't covered and then when I showed him our contract clearly stating the opposite he just doubled down) . 3. He changed his diagnosis on each of our garage door issues a handful of times. To give just one example: throughout the visit our garage door not closing all the way was a track issue, a spring/hinge/roller issue, or a limit switch issue. Each of these components was 'actually working properly', 'bad', 'needed repair', or was 'broken' throughout the conversation as well, depending upon when you asked him. He was clear that he believes a garage door that doesn't open all the way or close all the way is still considered 'working properly'. He went as far as to say, when pressed, that if it could only open halfway he'd still consider it 'working properly'. 4. After he waffled on his diagnosis and wording for the fifth time, I brought out my computer, asked him for a concise diagnosis, and began typing in his diagnosis of each of our garage door issues word for word. The diagnosis he gave me ("worn out springs and one that probably doesn't match the others", "bad rollers", "bad hinges", "you need to replace your pulleys and rollers", "broken track") was not submitted to American Home Shield. All he submitted was that our door (a non-covered item, unsurprisingly) needed replacement and that he fixed our other door that had a lock issue. This company was untimely, unprofessional, and - worst of all - borderline fraudulent. read more

Love Love Love my new She-Shed garage door. Great service. Our new garage door looks great and was reasonable priced - it's the modern look I was hoping for. We received an estimate from Wes - he arrived right on time, provided tons of information on selecting a new door, and even provided us with an option that saved us over $500 and weeks of order time! The install technician was prompt and installed the door in a timely fashion - no issues with the install. Can't wait to replace the doors on my attached garage! read more

Precision - Garage Door Services Near Me - Lynnwood, Washington

I called Norseman and they were out right away, for less than Precision quoted, and now I am all fixed up. In response to the owners message, the account was originally under my MIL name. I had asked twice for the account to be updated so who knows maybe someone didn't do their job....again. read more

I am not a person who writes company reviews, but the service I receive from Precision Door has compelled me to change my ways. These people are amazing in every aspect of the door purchasing process. I received multiple bids for garage door replacement companies and Precision Door was the only company that didn't make me feel slimy when they left. The sales rep Kat showed up on time and thoroughly explained my options. Scheduling could not have been easier, they even adjusted my appointment by a couple days at my request with less than a week's notice. Jeff P my installer was awesome, professional and fast. I almost forgot to mention that they were the lowest bid I received by almost 25%. They even send a text with the picture of the sales rep or installer before they show up to your home. 10 out of 10 no notes would definitely recommend to a friend. read more

I'm very satisfied how they replaced and installed our garage door. The technician spent hours installing the door and adjusting the heights carefully to make sure the door is leveled. He also shared a couple of tips about how to maintain the doors. I'm glad that I chose them! read more

My experience with Precision suggests that they are overpriced and focused on the upsell. The spring broke on my garage door. Precision promptly responded to set up a consultation, and the guy came to visit. He looked at the spring and immediately deduced that because of the age of the mechanism, not only would he have to replace the spring ($250), but the supporting pole ($80), end brackets ($80/ea), and my "wonky" cables ($75). This estimate, with some extra fees, was over $800 and only had a 1-year warranty. He also offered to replace the rollers, at a cost of $22/ea. This second estimate brought it to almost $1000, but this would now give the system a 5-year warranty. I decided to get a second opinion. A few days later, I got the spring replaced for $165 total (that's $150 for the spring + tax, or 60% of what Precision's spring alone cost), with a 4-year warranty included. None of the other pieces had to be replaced. I gave Precision a second star for promptness of service and the salesman's friendliness. read more

This is based strictly on getting an estimate. We haven't had doors installed as of yet. We called to get someone to come out and give us an estimate on replacing our crap doors. They are old and not up to code (from prior home owners). Got an appointment set up with no problem. Wes came out after calling to let us know he was en route. He was on the earlier side of the time frame and very friendly and professional. He gave lots of information that we didn't feel the need to prod him for and never tried to upsell anything. His quote was righ the in the ballpark of other garage door services we had talked to prior. And they have a lifetime guarantee on their product. Bonus points. We still have another service to get an estimate from. But based on how our netting with Wes and Precision went, we will definitely be comparing. read more

We just had our garage door repaired and the service was outstanding. They were incredibly punctual, friendly and informative. We got a new Wi-Fi operated system and they helped us set it up every step of the way. I highly recommend this place! read more

The service was highly demanding tip he hasn't started the job yet. I don't recomend this service to anyone.

Had Nathan install a new opener and it is wonderful quiet and comes with a lifetime guarantee I would recommend this company to anyone read more

Man. Where do I begin? We made our purchase for new garage doors and door opener on November 10th. The technician came out on December 17th to install our doors. Half way through the installation he had to leave because he was given the wrong parts. He came back 4 hours later to finish up. After about an hour he told me he couldn't install our motor because of a beam that went through the middle of our garage. He said he needed a shorter track in order to install the motor. I told him the salesperson took all the measurements and was surprised this was happening. He said he would schedule me in for the following Thursday (Dec 26th) with a shorter track in hand. On the 19th I called Precision to confirm my appointment. I was told that there was no such appointment in the books for my house and there were no notes about any issues with the installation. They told me they would contact the "door guys" and have them call me back. Well, days go by and there is no call back. We call back multiple times and get the same response until we finally lose our cool and refuse to hang up until someone transfers us to anyone that can help us. We finally get in touch with someone on the 23rd and they state that they are really sorry and they needed to contact the original installer and get back to us. Guess what? They never got back to us. On the 27th we called Precision and demanded a refund at this point. They said they would get us scheduled immediately for the following Tuesday the 31st but we insisted they get us in on the 28th. The original technician shows up with the shorter track and works on our garage doors for a few hours. He finally comes to us and tells us he can't do the install because he can't figure out how to get our garage doors to open up all the way. He says he will have the main office contact us on the 30th to discuss options. Well...at this point you should know that they didn't call us back. We called them Monday evening and lost our cool again. They said they needed to send out another person to do new measurements. This guy came out on Tuesday and was shocked we were sold what we bought. He said we needed smaller garage doors and a completely different motor. He said he'd go back and see if there was an inventory for the products that we need and get back to us on the 2nd. Well on the 2nd he didn't get back to us but luckily we had a direct line. He had no further information when we called him. To his credit though he called us back today and told us they needed to order our parts as they don't have it in stock. He said hopefully we get the products by next Wednesday and get it installed on Thursday At this point there are so many issues I have with this company. They were upselling us to a point where installation was impossible. Then the lack of attention on customer service was despicable. I get stuff happens. We have had so many contractors coming in and out of our house. I get measurements get mixed up and human error is a real factor. That being said, the lack of accountability and determination to fix their issue is what really irks me. Why do I have to contact them and explain the situation to them multiple times? This is an absolute joke. Fingers crossed that we get this to actually work. Then we need to do the painstaking exercise of accessing the actual price we should have paid vs what we did pay. Ugh. read more

Came out day scheduled and in time frame - wow and didn't try to sell me a new door but actually help me in our situation! Def. recommend them. $55 for a quick visit and fix! We are good and would use them again. Much better than any other service people that have come out. read more

Used the WARRANTY to repair our garage opener. Nathan was on-time and great. He wore a mask (Covid-19), which I appreciate. It's nice to see a company that still honors the WARRANTY! Good service, would do business again A+ read more

Our torsion spring had broke and we called Precision Door service. I the call center said they could help when we called at 4:30pm. My wife asked about opening the door and she said they could get a tech to help. We had just night a garage door opener from them. I figured they'd treat return customers well. Nope! They told us they could get to us for 2 days. I then called to get estimates to replace the torsion spring. They said $59 to come out and then repair costs on top of that. I said so your going to charge to just come out and then the repair charge on top of that? I said cancel it. They replied back, let me see if I have a promo. 10 seconds later the rep comes back and says oh o have a promo that with repair we can waive it. At this point i did not feel like a valued customer and explained " you just lost a customer for life." I would rather pay more somewhere else than do business they way you just presented me. My advice to everyone is stay far away from Precision door and check out "Instant garage door repair". Better service and better prices! I will not spend another $.01 your company again. read more

The chain broke on our opener. Without inspecting the unit Jacob said the entire unit needed replacement for $650. We said "no, thanks." Craftsmen Garage Doors came out. The master link in the chain had popped. He replaced it, and found in his records that he had replaced all the guts in the unit in 2018 and they were fine. $150, saving $500. He even serviced the other garage door opener at no additional charge. They're both operating like new. Stay away from Precision Garage Door. They're out to upsell you. read more

We had our garage door repaired by Precision in 2013. On our receipt (yes we do keep our receipts for a long time!) it states "limited lifetime warranty". Two weeks ago our garage door broke again. I called Precision to ask if this was covered under the warranty. The person I spoke to said they would have to check with the back office since it had been so long. They said it would take 24-48 hours. After a week of waiting I called again. I was told the same thing except the woman I spoke to couldn't tell me how long it would take. It's now been two weeks since my door broke and I have heard nothing from Precision. So much for my warranty. read more

Sean was on time, replaced a broken spring on my garage door, and inspected everything. The job was done quickly and professionally. Recommended. read more

Extremely prompt, professional and highly skilled. I called precision after I heard a loud snap, coil broke and then my garage door wouldn't open. Therefore, my car was stuck in the garage. I explained the situation and they were out within a few hours. I really appreciated how understanding and quick they were to come out and replace the spring. I would highly recommend them. read more

I would rate them zero stars if it was possible. I have an old one piece garage door with 2 large springs to hold it up. I explained the type of door and the need for 2 springs. I was scheduled for this morning and told the driver would arrive with a fully equipped truck, ready to work. First words out of the technicians mouth when he arrived, "we don't work on one piece doors'. Then he said they didn't carry the specialized springs needed anyway. So the garage door is still broken. If you decide to call this company anyway, be sure you talk to someone who knows what they are talking about and won't deceive you. If the vendor reads this review, I'll likely be replacing the door but another company will do it. read more

Before today, if you had asked me about Precision Garage Door, I would have easily given them 5 stars. They have responded to 2 "emergency" garage door situations at two of our homes over the last 10 years or so. They have done all of our annual maintenance and replaced garage door openers at both homes. Today, when we had a true "emergency" (I backed into the door and it won't shut) they told me they couldn't get anyone out here for 2 days??? I explained that our door from the garage to our home does not have a lock and we can't just leave our garage door open for 2 nights. Nothing, they couldn't move around a maintenance appointment for an emergency? You must be kidding me. Clearly no customer loyalty here. I called a local company (Olympus Mountlake Terrace Garage Door & Gate Repair) and they will be here today between 1-3. Looks like we have a new place for our business. Thanks for nothing Precision. read more

Oh my goodness. What a fantastic customer service experience. Tyler and Saxon just worked their magic in my garage. First off they were early. EARLY !! That never happens. Tyler was so great at explaining my options and what the price would be. His recommendations were spot on!!! The installing of my new opener was amazing. They were clean, honest,fast, polite, and perfectionist. I would give them an even higher rating if there were more stars. I highly recommend this company and this team. Thank you Tyler and Saxon!!! read more

Yeah yeah baby, this was one of my favorite experiences in what I've seen to be dangerous work. Electrical, mechanical, 3-dimensional, and dealing with heights over concrete. No job for this frail old man! The service guy was organized and methodical in replacing the "contractor grade" POS installed 23 years ago. It worked and that's all the good news about it. Sound of the motor in operation could be heard across the street, and I know it well. My neighbors have the same garage door opener that I decided needed to be upgraded. I said good riddance to the old to welcome the coolest new opener ever. Whisper quiet, smooth, and very secure with its internal rolling security system. No more can people drive through the hood and send out variable radio frequencies to make older technology openers trigger open. Worth every penny to me. Now I can open the garage without waking up the block! TY Precision, job well done read more

We had our old garage door that was original to our 1952 home replaced with a new door by Precision Door. We were impressed by the speed of their communication when we first filled out an inquiry form and a sales rep was able to come to our home within a couple days. They provided us multiple options and were very thorough in explaining how they would go about installing the door in our space (since it's an old home we have low overhead and other slightly complicating factors). We are happy with our new door and the installer that did the work had the entire project done within four hours. He was very friendly, showed me all of his work before he was finished and left the space spotless after cleaning up. We knocked a star off our review because the communication with Precision Door between the time we went ahead with our purchase and the actual date of install was very frustrating. We didn't receive a formal receipt even though we made a 60% deposit, which was a little concerning to me to hand over so much money without getting any proof or acknowledgement afterwards. We were told the turnaround time for the doors is 2-4 weeks at our consultation but when they called to schedule our install appointment the first option available to us was a full six weeks out. On the day of the install I thought it was odd that we hadn't gotten any confirmation in the six weeks that had passed about our appointment and upon checking when the installers would be coming by they said we were scheduled for install on a completely different day. We wasted an entire day as a result. If you purchase a door we highly recommend following up on your won to make sure that all of their records and notes are correct. I don't feel like that should be my responsibility as a customer but if I had taken the time it could have avoided our frustration. The door works great, the install was done nicely and we're happy with that part of the transaction. Their communication once they've captured your business needs a lot of improvement. read more

I have been using Precision Garage Door Company for many years and have always been extremely satisfied with their petformance and customer service. But today was the best! I called to find out how I could get an additional remote garage door opener. I was expecting it to be a process that would take some time. But no... Ben and Spencer were at my house within an hour of my phone call! They were very professional and personable and, within the half hour that they were here, they programmed a new remote for me and performed a maintenance check up. I highly recommend Precision Garage Door Company to anyone who has a garage door! read more

This company had done some work on our garage door previously. We noticed a gap beginning to appear at the bottom, thought it was a spring issue so called and made appointment. Turns out is was another issue that we thought was not under warranty, but we were happy to pay for the repairs. With the weather getting colder we did not want rats or squirrels in our garage. Our service provider checked his records and the FORMER employee who did our original repair did charge us for the part but did not install it. So we did not pay anything. The repair, the labor, the parts were all free of charge. Now we had no way of knowing this I came out with my checkbook ready to pay for quick, excellent service and was told what had happened and that there would be no charge. Finding a company with this kind of integrity is rare nowadays. Call them. They are prompt, reasonably priced and their work is excellent. We are customers for LIFE !! read more

Precision has serviced my garage on previous occasions with good results. In this case, the spring failed on my door and caused other damage in the process. When the Precision tech came out, he quickly came to the conclusion that it couldn't be fixed and I'd have to get a new door for over $3000. I wasn't convinced so I contacted another company. Their tech came out quickly and determined he could make the repair and the door would work good as new. He was right! My total bill was $636 instead of $3000 plus painting cost. My advice is to get a second opinion if you're uncomfortable with the first quote (from anyone!) read more