Employee technician Ryan Brown is an exceptional employee with all the skills, knowledge and experience to know what needs to be done fast, efficiently and accurately. His customer care skills are also second to none. Friendly, caring and honest. I first met Ryan 2 years ago while servicing my AC unit for minor repairs and now a 13,500 job to replace the entire unit. Ryan's customer care skills were a major deciding factor in me choosing Precision for this job. read more

Precision Heating & AC - Heating & Air Conditioning/HVAC Near Me - Spring Valley, California

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Quality maintenance for a heat pump unit that gets a lot use with the A/C on by work from home residents for a reasonable price.

Eddie was great to work with and his crew, Jose and Luis were kind, courteous and efficient. Our new furnace works great and we are very happy with the service we received! read more

Had upstairs and downstairs A/C serviced. Mike did an outstanding job explaining in detail what was needed. Eddie/ Precision Heating A/C had installed both upstairs and downstairs A/C units a few years ago and I would highly recommend the installation and/or servicing. One cannot find a fairer price and service.!!! read more

Response Time: Great Technician: Great Ballpark Estimate from their Team: Great Actual Cost: Way too high My only note is to be sure to get a firm quote for the cost before having the work completed. I learned my lesson and will look for another company in the future. read more

I had multiple services on the same unit last year without a proper fix: 4/17 - $425 for refrigerant fix and was down again after a few days. 4/24 - $1100 for nitrogen test and repair freon leak 3 months later, the unit is not working again with the same error code. If it was properly diagnosed, I would not have it serviced every 3 months. I called them again in August to check what was going on. They said we have to replace it and gave me a quote to replace the unit for $6200. I look for another company and was able to find one for 1/3 of the price and no problem since then. Now they charged $125 for diagnosis back in August. Not reliable read more

Eddie and his team were very helpful and quick. We used their service for our new furnace install. Within a week they came out to inspect what work was needed to be done, had their team schedule dates for install, and worked quickly to get the job done in a day and a half. When we experienced an issue with the pump after install (issue occurred after they made sure it was working properly) we notified them late at night, and Eddie saw the issue and had his guys over early the next morning to fix it (which was just a piece of plastic that had gotten into the water pump line). Since then, the unit has been working great. read more

Eddie Campos and his crew are professional, friendly, and reasonably priced. They were first recommended to me by a custom home builder/friend of mine. Precision worked in recent years on both my SFR rental property and on my home. Their diagnosis, and total revamp of a poorly built Heating & AC system including the ducting in my home has really paid off in energy bill savings since that work was completed last year. Wish I had used them years ago! recommend Eddie and Precision Air without reservation. read more

Precision was the only company out of 6 others we called that were able to stop by the next day after discovering our heater was blowing cold air. Of course it happened on the coldest night of the week when it dropped to 37 outside. We were so thankful when they showed up at the time they said they'd arrive. The technician called to let us know he was on the way, arrived masked up, was quiet, tidy and professional. Very soft spoken and trustworthy and fixed the issue. Turns out it was a bad wiring job on the thermostat from a previous handyman. The furnace is 22 years old, so I thought for sure it was dead, but the technician said it still has life left in it and looks to be in decent shape. I'll definitely use them again and will gladly refer them to friends and family in the San Diego area. Thank you Precision for making my house warm again! read more

Ed, Kevin and the Precision Heating & Air team are the best in San Diego. Timely, approachable, knowledgable, and able to walk customers through different aspects of each job. My wife and I own and operate several apartment properties in San Diego and have used Ed and the Precision team for jobs at both our properties and primary residence, all satisfactorily. We just made an appointment to have our home wired with wifi thermostat and the estimate we were provided by Precision was competitive with marginal lead time. Highly recommended! read more

Precision heating and air did it again! Andy from Precision arrived this morning exactly at 8 o'clock as scheduled. He came out to check on my heating and AC unit and just do maintenance. I've worked over the years with Precision heating and air several times and every single time I was very satisfied, was astounded by the prices charged and was completely satisfied by the services delivered. Today, Andy, a technician that I have not met before pushed my satisfaction even higher! He was super friendly, explained every step he was taking, went out of his way to make sure that no debris ended up on the floor and was not only very friendly and approachable and kind, -- yet seemingly super knowledgeable and very much at ease with what he was doing. He spent quite some time here, and I asked him if he's being paid by the hour or by the job as I was worried that he spent too much time at my location. He was very relaxed, yet steadily worked and was very focused on what he was doing. It was a pleasure to have a stranger in my house ... What a strange feeling. Again Andy did a wonderful job, I was very satisfied, and I was expecting the bill to be higher than the estimate that was given to me. It was only a bit higher due to Freon used. If you're looking for satisfactory, thorough, reasonable, and professional work to be done --Precision and there is a company you are looking for!! I believe they're serving all of San Diego, including North County, and when I move to North County fairly soon, I will certainly take their business card with me! Thank you Andy, thank you Precision heating and air and thank you for maintaining your craftsmanship and professionalism over the years! It's a good feeling that they're still true craftsmen out there, they provide professionalism, reasonable rates and yet quality service. Precision heating and air is one of those rare companies! Thanks Andy, thanks Precision heating and air --keep up the good work you're doing grand. Sam N. read more

Precision Heating & AC - Heating/AC unit maintenance done by Andy - Heating & Air Conditioning/HVAC Near Me - Spring Valley, California

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Precision Heating & Air was recommended to me by a builder that I have come to trust. The task was to procure and install a new HVAC system in a condo where the contractor tasked with relocating the existing system and adding a bathroom failed to take seriously my pleas for A/C and heat service in the occupied unit. Precision's installation manager, Victor Salazar, agreed to meet me the very next day, walked the job with me and explained exactly how the new system would be installed, what size unit I would need, and the additional support services that they would provide, e.g., removing the old system, removing unnecessary fire-system sprinklers, installing new ducting and registers, and relocating existing registers. While I initially worried that the location of my condo -- in the middle of a spread-out, townhouse-style complex -- would make installation of the rooftop heat pump very difficult, Victor's professional demeanor instantly gave me confidence that installing the new system would not be a major effort and I had found the right HVAC company to do this job. A day or two later, I had an estimate in my hands that sounded more than reasonable and called out exactly what Precision would do. I signed a contract, installation began the following Monday, and the system was up and running around a week later, And, Precision had done everything that they had promised to do. How refreshing to find a contractor that can walk into another contractor's mess and do exactly what it promised to do without any of the typical aggravation. Thank you, Victor, and Precision Heating and Air! You are uncommonly professional! read more

Just had a great experience with Precision. Great response time, even when it was 105 degrees. Got a fair estimate. They ordered the parts. They installed the day after the parts arrived. Mike Williams was our technician. He was professional, smart, and friendly. Office staff was concise and professional. Nice people and quality craftsmanship. If you have hearing or air issues, Call them and ask them to send Mike Williams. read more

I would give 0 stars if possible. The worst company I have had the misfortune of dealing with, with a rude, arrogant, pedantic owner to boot: Our problems started with their 1st visit. Our landlord put them in touch with us as she wanted an estimate for our AC repairs. We made our appointment for Friday from 12 to 2 and were very clear that my girlfriend runs therapy sessions until 12 from home, so it was absolutely necessary that the technician not show up in the middle of said sessions as all the information is private and protected under HIPAA. The technician showed up at 11:20am in the middle of a session resulting in several privacy issues that could have resulted in my girlfriend losing her job. He left saying he would send our landlord an estimate. We followed up on Mon with our landlord who said she approved the fix and that this company would be in contact. We don't hear anything from them Mon so we call on Tues and they say that they "tried to call us and left a message" (neither I, nor my girlfriend, nor our landlord have a message from them.) We informed them of this and they said they would update their information. They told us that they had us scheduled for Thurs from 10am - 2pm. It's Thurs and we call at 8am to confirm our appointment. We are told we are on the schedule. At 10:30 we call as no one had arrived. The lady asks if we were "the ones in Escondido at (wrong address)" we inform her that she is wrong and tell her our address and she says that we are not on the schedule for the day and that she could "fit us in between 12-2." We ask her why they said we were scheduled when we called and confirmed in the morning? We do not receive an answer. Shortly after the call we get a call from a tech who says he will be here in 40 minutes. We ask him specifically as we have had a lot of issues and want to be clear on what is going on "are you coming to fix the system or just look/inspect it?" he replies that he is coming to fix it. We wait for two hours until after the expected appointment time 12:20PM and no one came or contacted us. We call the tech he does not answer so we leave a message. We hear nothing from the tech and as we are wondering what to do we receive a call from the Owner. He stated that the quote that they sent was for the original inspection they completed in Nov, when we first started having AC issues. Our landlord approved as she thought it was current. We asked him what the point of the tech coming on Fri was if they were just going to use their Nov quote? His reply was that on Fri they inspected it and concluded we needed a whole new system. We asked why then did they send the old quote? He did not answer our question, just kept saying that the old quote was for a repair, this was for a replacement of the whole system. We said we understood, so if this was a known issue, why when we called in the morning to confirm were we not told this? We were lied to. He said he was "telling the truth" and that's why "I the owner am calling you, to be honest and tell you the truth that the whole system needed replacing" and stated that it would be expensive etc and that he needed managements' approval to spend that much. We said yes, that is what the quote is for. Why did you send them an old one? He kept going in a circle of blaming our landlord. Then we asked "so if the landlord approved this what is the timeline for getting this repaired?" And replied "this can't be repaired it needs to be replaced." We know this, he knows we know this being pedantic about word choice was incredibly unprofessional. He said he could not guarantee us a timeline as it would depend on whether our landlord approved it or not. We said yes we understand, IF THEY APPROVE IT what is the typical time for this REPLACEMENT to be carried out? We asked this several times before he would say anything. This company will lie to you. They will mess up and blame anyone but themselves. This is clearly reflected in the owner's attitude that was evident from our call. Run away. Use anyone else. read more

We recently had some repair work done to our furnace flu. The service was excellent, the technicians were polite and knowledgeable. And the price was fair and reasonable read more

We couldn't be any Happier with Precision Heating & Air! For the first time in 50 years we finally have air conditioning & heating in our home. Precision Heating & Air we're the Best Company to work with. The gave us the Best Price, The Best Unit, The Best Crew who were very professional and kept our home as clean as possible during their installation! Loving every minute of being in our home with the same temperature inside, regardless of what the temperature is outside! We are so Grateful to Eddie and his Awesome Crew! We can never Thank You Enough! read more

James was customer centric and awesome to work with. Identified and quick-fixed the problem. We are new to the area and this will be our go-to company for heating and AC problems going forward. read more

This company is terrible, poor customer service, we are having a hard time getting them to come fix units they installed in July that have never worked. read more

False advertisement, bait and switch. Took them up on the $90 tune up special and was quoted $ 775 for a temporary fix. However they were punctual clean and timely in their visit. read more

Precision is great. I was introduced to them through my general contractor. They installed my new central heating and air. A couple of hiccup's but they made it right immediately. - which is the most important. I don't expect perfection, that's impossible, but I expect satisfaction. They also have come out and gotten my old floor furnace working, when I thought it was shot, in another unit. Nick is knowledgeable and great to work with. read more

Precision, through their tech, Scottie, delivered excellence in repair and timely response to our needs. Recommend them highly and will definitely not hesitate to call them in the future. read more

I had not heard of Precision before my wife suggested we check them out. One of her fellow workers is related to one of the owners. I was a bit skeptical, but after having several estimates from the BIG name outfits I was looking for something more reasonable. We were surprised when we saw the estimate which was half of what we had been quoted. What really sold me was that they install Trane units, who are top rated by Consumer Reports. And we also got a new forced air heater we weren't expecting. Kyle and Anthony did the installation and explained the entire process. Anthony answered all of our questions and showed us how to operate and program the thermostat. We were told that they would be done 3 days but they were done after 2 long days. We are very happy with the entire process and recommended them to a couple of our looky loo neighbors. read more

Definitely recommend Precision Heating and Air Conditioning. Professional and made my experience pleasant. The service technician took precautions wearing a mask and completed the job in a timely manner. read more

I run Monarch Luxury Villas, a luxury vacation rental business in La Jolla, and I have used Precision Heating & Air for everything from changing filters, repairing units, replacing compressors, and installing entire new systems. Individually and as a team, they are efficient, up to date on technology, expedient, accommodating, professional, and extremely competent. Eddie is the owner and he is personally available anytime for his customers if there is a question or concern. For complicated installs, he is there himself to evaluate with his project supervisor, Victor. Both are great at communication and accessibility. Victor can make miracles happen. Nicholas is the technician most frequently servicing my AC issues and there is nothing he can't fix, not to mention he has the sweetest disposition. Precision Heating and Air have installed and serviced systems for my office, my mother's house, my father's house, my house, and multiple homes in my rental inventory. I highly recommend them for any heating and air issue. They have tremendous integrity and their prices are reasonable and competitive. They get a ten star review from us personally and professionally. read more

I cannot thank this company enough. They were able to fix my AC unit during the heat wave. Quality and honesty at a very fair price! Best company in town! read more

Loved the communi to keep us informed at all times. Very polite, COVID safe and wore masks. Great cleanup every day. Fast, efficient and well priced. We are extremely pleased. read more

Having lived in Spring Valley for the last three years, the point came that we could no longer bear another summer without AC. We got several estimates over the years but nothing was ever really budget friendly. Some were even as high as about $13K! Wth? Well, we were being offered equipment that was not needed or strongly encouraged to upgrade things that did not have to be upgraded. Choosing to get a jump on upcoming summer months, I decided to call the local guys at Precision Heating and Air and man am I glad I did. John came in with the best estimate of about a dozen other companies. Welp, let's do it. Andy and Manuel came in and kicked butt on the installation. They were professional and very helpful in answering our questions and the system looks great. read more

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Precision Heating & Air installed my original A/C almost 3 years ago. I encountered a problem and called them. They were able to immediately come out, assess the situation and take care of the remedial work needed. Nick is the best! Clean, courteous, on time and conscientious. The entire staff is awesome. Thank you. read more

Eddie and his crew are truly the best. We had them do all our HVAC work for an ADU we built. They were responsive, on time, totally reasonable in terms of cost and they stand behind their work. We have had them come out to assist us with HVAC issues in our main house as well. They gave us same day service and spent plenty of time out here explaining things On top of this, the whole staff are super nice. I can't give them a higher recommendation. It is nice to know there are still companies out there like Precision Heating & Air providing superior service. read more

we had Mike young, come out and help us today, to Diagnosed problems with our air conditioning unit, in Eucalyptus hills...Mike was very professional with awesome Customer skills...He answered every question we had quickly... talking with him I Realized this man is Educated in his field! mike was completed in a timely manner! We would definitely Recommend this Individual to our family and friends Excellent service! read more

Precision is efficient, professional, thorough and communicates exceptionally well. My old air con unit wasn't working and I called Precision. They responded quickly and diagnosed the problem as being a freon leak somewhere in the system. They gave me an estimate range, both orally and then in writing, as to finding, sealing or replacing the line as well as possibly the old unit, and approximately how long it would take to completely resolve the problem. The work was accomplished in less than the longest projected time and the fee was reduced because of this. I am very pleased with all of those I interacted with in the company and have signed onto a yearly maintenance plan. They are straightforward and competent. I recommend Precision completely for any heating or air systems whether new, replacement, or maintenance. read more

Everything about Precision Heating and Air is "professional", from their friendly and helpful customer service, to their knowlegable and experienced estimators and installation technicians. I needed a new furnace and the first company I used botched the job, the duct work was a hack job, there was air leaking out everywhere and I was unable to get them to come make things right. I called Precision and received an immediate response and prompt visit to my home for an estimate to do the job right. Their technicians were friendly and professional, showed up on time, and reinstalled my furnace and ductwork flawlessly. If only I had called Eddie and his crew the first time. Needless to say I am a very satisfied customer and my apartment has been cozy and warm this winter! Thank you Eddie and the team! read more

Terrible experience! I'd call someone else. Waited home yesterday for the 2 hour time slot I was given & they "No Showed". I called & asked what happened, gave them the benefit of the doubt & they promised they would send someone today at 12pm since yesterday got messed up. Waited home again today & by 12:20 still no one arrived so I called again. The gal in the office told me on several occasions she'd call me right back or have the owner call which never happened. Can't imagine doing business with them to install a brand new heating & air unit if they can't even make it for an estimate. I originally called them based on their yelp reviews & also neighbors who had used them & posted on the NextDoor website. read more

These guys are awesome! My furnace went out and they were able to fix it immediately. Every person, from the customer service in the office to the technicians onsite, I encountered with this company were extremely professional, courteous, experienced, and accommodating. I completely recommend Precision! read more

Our general contractor highly recommended Eddie Campos, whom he uses for his heating and air projects. Eddie did not disappoint. He was professional, courteous, and easy to work with; he listened to our concerns and requests regarding our project, and custom tailored a roof top heating and A/C system for our small house which saved valuable ground level square footage. We live on the coast and have noisy nearby neighbors and nearby vacation rental properties. Now with central heating and air we no longer have to put up with our noisy neighbors while inside the house. The quality of life improvement from this home upgrade has been immeasurable and priceless and well worth the cost of the system and installation. Our family now has suburban level quiet and privacy on the beach for a nominal increase in monthly electricity. If we had to do it again, we would have called up Eddie and Precision Air much sooner. With the weather cooling, we do not run our AC as often but keep the fan running frequently so we get fresh filtered air in the house. This has cut down immensely on the fine dust that would settle on surfaces from grime in the air and from a nearby busy road, saving on cleaning expenses. We have found that having fresh filtered air with closed windows also promotes better sleep, which again, is priceless. The majority of America has some form of heating and air, we and you deserve the comfort of the best heating and A/C around, call Eddie. read more

Precision installed my heating unit in 2015 and I was really impressed with their professionalism and the friendly, courteous customer interaction. I just had my roof replaced and they disconnected my exhaust pipe at the unit itself. I called Precision and they set a date and time for it to be fixed. Mike arrived on time and was very friendly and courteous as he fixed my furnace. He made sure I understood how and when to change the filter and how to use the thermostat. I highly recommend this company and the people that work for them. read more

Eddie and his crew are really great! They worked with us getting our vents installed into our store. Eddie was able to explain what they were doing as well as work within our budget. I would recommend Eddie to anyone looking for HVAC work because he's licensed and because he's an honest business owner. We've asked for quotes from other places and they quoted us 2-3x what Eddie quoted us. Thanks for all your help Eddie and crew!! read more

STAY FAR AWAY... This company is by far the worst Air Conditioning repair company in the state of California. The previous 5 Star reviews are completely wrong..! I will be sue I got this company and their destructive, anger and disrespectful service Technician NICK PEREZ. This disrespectful jackass had absolutely no clue what he was doing. He claimed, I had a broken valve to my heater...Wrong...! Furthermore making us wait two weeks, claiming they had to order a new valve and were just waiting for the valve to come in. The secretary would tell us to call the following day and the part would be there. This went on for two weeks. So the part finally arrived, nick showed back up, did not even install the new valve and just rebuilt the valve and guess what, that was not the problem. He made things worse by breaking the cooper water welds creating a more potential problem of flooding out my attic and entire home. He ran to his truck to crap a torch so he could fix the welds and did not even bring a fire extinguisher up. If you start welding and lighting a blow torch in a wood and extremely fire hazardous attic, you better have something to put out a fire. Nick departs pissed off and stated he would return that after noon to finish the job. This was on July 3rd. Nick calls us at 7:30 that evening and stated he could not figure it out and had to have his supervisor to come back out with him but this time it was going to cost me over $900.00.. After I told him how dissatisfied I was with him and asked him why did he make us wait two weeks, NICK PEREZ, started yelling at me, stating I was bullying him, he wanted to refund the $190.00 I already paid him and that he did not have too come back to my home and fix the problems. He further stated that is I was lucky that he did not make me wait another 4 weeks and the only reason he was returning "so fast" was because I kept calling the office. This kid is the biggest jackass I have ever had to deal with in my over 30 years working with 100s of AIR Conditioning and Heating Companies and other subcontractors. This Company is a low grade. They can only handle 10-30 minute jobs. I begged you all, DO NOT USE THIS COMPANY...This Company will be seeing me in court. You cannot treat consumers like this. Your employee is a idiot and a scammer! They DO NOT EVEN DESERVE a 1 STAR.... read more

So I called late Tuesday around 7pm to leave a message since they closed at 5pm, and just to my luck Bianca answered to assist me without a problem. Talk about going the extra mile! I told her I just needed someone to come by service my dads AC unit since he hasn't used it in a few years, and Bianca was able to send someone first thing Friday morning like I requested, so that's another plus for me. Not only did the technician (didn't get his name) show up on time, but he did fantastic work when servicing the unit. He even fixed one of our vents free of charge. I'd recommend Precision to anyone looking for affordable and reliable AC service in the Paradise Hills area. read more

I had a small wall heater installed by Precision in 2016. They were very professional & courteous on that visit. I needed a tune up/ check up on the unit this year & called for a service appt. The person who answered the phone was helpful & did as she promised when she said she would verify if an appt was available the same day. She called me back within 10 minutes & confirmed the appt for the same day. The service technicians were here when they said they would be. They were polite, and though in checking out my heater. I will continue to call Precision for their wonderful customer service. I appreciate them as they treat me like a valued customer. read more