The question from YELP is "what went well?" Truly I would have to say EVERYTHING went well from the first contact with the receptionist to the last minute when they drove out my driveway at 11:53 PM finishing the job. They were friendly & efficient. They explained everything that was going on and when something took a lot longer than expected, they explained WHY. The technicians, Milad and Henry we're both an absolute delight!!! Sometimes I have had technicians in my home that I really felt uncomfortable being around...to the extent that I asked them to leave.....NOT SO with these two gentlemen! They were intelligent, courteous, meticulous with their work ....and how they protected the items in my home. I truly give them a FIVE STAR recommendation!!!!! And being very candid, FREEDOM air-conditioning, and heating was not MY choice... I did not look them up in the Internet and choose them... they were sent by my warranty company. Over the last year, I have had some pretty rough technicians sent out by my warranty company for various repairs... and for the most part, have not been happy at all. I had one plumbing company I would not even allow in my house! SOOOO, I was absolutely delighted with the results from FREEDOM Heating and AC! read more

Another update, late but here it is. Freedom Cooling and Air has again been unresponsive to my request for proof of how their technician came to the conclusion that our AC unit is too small. I have proof that it is NOT, but I want the company to revise their diagnosis to my home warranty and submit their proof. I'm not sure how the issue, that has never been one until now, on an 11 year old system (10 year old house) isn't considered wear and tear/age related. The inadequate size diagnosis canNOT be proven to have caused the issue - if that was the case, it would have occurred much sooner, not 10 years later. The system has worked the entire time it's been installed. read more

Came out to fix my ac unit through American home shield. Worked for a day or 2 then woukd not come back due to allegedly sprinklers damaging the ac unit. We have no sprinklers only drip to plants at least 2 feet away! Simple capacitor issue fixed by other vendor. Freedom does not return phone calls or respond to texts. ( more than 15 texts and phone calls) Use someone else!! read more

Henry is the consummate technician. He has the skills and knowledge to locate the issue. I was pleased that he was as thorough as you would expect and takes his time to diagnose the issue. I would definitely recommend him. The only draw back, is the customer service from his company, is...frustrating. But once Henry contacts you, trust that your issue will be fixed. I am giving a five star review for Henry, please remedy the customer service portion and this company would be miles ahead of others. Customer interaction is paramount to business, Henry has made up for the frustrating lack of it from the company. read more

Had a great experience with Milad and Daunte. Very nice & trustworthy. We had more vents added, a new 3.5 ton system installed to replace an older unit & new ducts installed about 3 months ago. Incredible value and the system works great and we couldn't be happier. Thank you Milad! read more

Freedom heating and cooling - Heating & Air Conditioning/HVAC Near Me

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Freedom Heating & Cooling provide excellent service from the start. I highly recommend them. The two people they sent greeted you with a smile and asked how was your day before even starting the service. They walk you through the process of what they were doing and answered all your questions without hesitation. I had a leaking sound in our A/C unit and they walked around and checked where it was leaking and checked all the connections making sure it was good. They kept their work area cleaned and made sure it was cleaned before they left. They provided the best customer service. I would definitely recommend them to my family and friends. read more

Freedom heating and cooling - Heating & Air Conditioning/HVAC Near Me

The AHS connect us with the Freedom heating and cooling. Took a few days for them to reach me due to the 4th of July holiday. However, once Milad came out he knows what to do. He got my A/C up and running in 20 mins. read more

I called Freedom Heating and Air due to my air conditioner was not functioning. Milad was very informative as to what needed to be done and why! Milad land his assistant were able to get the air conditioner fixed and charged a reasonable amount for there service! I would recommend them to you without hesitation! read more

We asked our warranty company for a second opinion regarding our air conditioner and they sent Milad from Freedom Heating & Cooling. Milad came to our home, was professional, and immediately assessed the problem. He came prepared with the proper tools and equipment, and even had the part on-hand. He was able to repair the A/C to our complete satisfaction. The original company sent by the warranty company came to our home without tools and had to "borrow" our screwdriver and two ladders, however, he refused to look in the attic which is where the actual issue was. I am so happy that Milad of Freedom was sent to handle our repair, and I will definitely call on Freedom for future work and will refer them to all of our family and friends. I cannot say enough great things about Freedom and highly recommend this company to take care of your heating and cooling needs. read more

Milad and Daunte are awesome. They came today on a holiday and did what needed to get done. It's been so hot and humid and now it is cool and refreshing in the house. These guys are friendly, nice and honest. I highly recommend Freedom Heating and Cooling. read more

We desperately needed to have our old flexible ducts replaced - rats had eaten too many holes to count... Milad, the owner of Freedom, came out quickly, evaluated our system and put together a proposal to replace the old ducts with metal ones. His quote was very fair, and he came out the very next week to begin tearing out the old ducts, which were in far worse shape than imagined. By the second day, his work was complete - Milad took the time (at no extra charge) to clean out the inside of the furnace and completely seal the system from end to end. After turning on the heater, we now get far more air coming through, with the comfort of knowing we'll never again have to deal with rodents making a home in our HVAC! read more

HIGHLY recommend Freedom Heating and Cooling. Milad showed up on time, was very pleasant and knowledgeable about HVAC. He was able to tune up and clean my old and very dirty AC unit and give me good advice to the function of the overall system. I will definitely look him up in the future when I need additional HVAC work done. It's very difficult to find a trustworthy, dependable HVAC company and I'm glad to have found one. Give them a try! read more

Freedom heating and cooling - Heating & Air Conditioning/HVAC Near Me

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Freedom Heating and Cooling did an amazing job fixing my AC. They are very responsive and worked after hours to get my AC fixed. I've used them a few times in the past and I am very impressed with the quality of the their work and how much they care to get everything working properly. They were aware I have young kids and worked fast to get everything needed to get the AC up and running. That went a long way for me, and I couldn't be more thankful for that kind of service. For these reasons and more, I highly recommend this company to anyone with HVAC problems. A great local business to support as well! read more

I had a leaking Mini-split and Milad the owner of Freedom Heating and Cooling came over the same day and diagnosed the problem as a faulty drain from the manufacturer of the head unit. He thoroughly checked all the connections and ensured everything was up to standard. He tested the lines for enough sealant and pressure. He was respectful of our home and kept his work area clean and tidy. He went above and beyond to provide us with the best customer service we could ask for and will use his company again in the future.I will refer him to any of my friends and family for an a/c hvac issues. You can't beat Freedom Heating and Cooling ! read more

I found Milad when I contacted my homeowner's insurance about a weird smell coming from my HVAC unit. The first guy they sent out was an old man who did not solve the problem and did the bare minimum. I called our homeowner's insurance again. This time they sent Milad. Milad went above and beyond to figure out what the problem was. He inspected our furnace and AC, cleaned them both, and changed our filter. That did the trick. After that experience, I knew Milad would be our (I live with my sis) HVAC professional for life. He came over today to install an iwave whole home purifier. Once again, he went above and beyond. He checked our filter after installation and installed the new one we had in the garage. Milad is honest, professional, affordable, and trustworthy, which is extremely important to me and my sis. Being single women, it is hard to find trustworthy professionals. We've been taken advantage of before. I HIGHLY recommend his services and will refer him to all of my friends and family. read more

Milad with Freedom Heating and Cooling was nothing short of AMAZING. Freedom was the 3rd company we have called to come fix our air-conditioning in the past 1.5 years. I was about to lose my mind. Milad took the time to diagnose the issue and we FINALLY have WORKING AIR! Yahoo! He is very knowledgeable and very friendly and professional. I wish we had originally called Freedom! We would have saved a ton of money. I 100% recommend them. Thank you Milad! read more

Milad just finished a project at our house & installed a mini split to cool down a section of the home that wasn't part of the central AC system. He provided us with a variety of options and helped us figure out both electrical and the right setup for us. Highly recommended, and just an all around nice guy. read more

Contacted Freedom heating and cooling to install a mini split ac in my living room. Milad did a great job inside and out. The unit works perfectly. He was very professional and courteous. Got the job done within a few hours. Highly recommend this company. read more

Freedom heating and cooling - Mini Split Unit - Heating & Air Conditioning/HVAC Near Me

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Excellent service! Very honest and I appreciate giving options for serving my AC. Changed my filter and topped off my freon.

Just had Freedom come out to check on a vent with no air flow. He found the problem quickly and fixed it. All systems work well now. He also discovered a plumbing problem that we need to have addressed. Absolutely I would use them again for any HVAC needs. read more

I had a quick response from the company to set up an appointment. Milad was here at the time we set up and called first to let me know he was on the way. He was very personable and professional. He didn't try to sell me anything I did not need. I am having him do some work for me. I will definitely use him again and refer him to friends!!! read more

I like simple and easy people to work with. Milad came to my home when he told me he would be there, fixed my AC quickly, checked other parts of the system, and offered honest advice even though it meant he wouldn't do more work. Very hard to find honest and reasonably priced people now adays. Definitely recommend using him! read more

Freedom Heating and Cooling is the best! When my old faithful AC unit gave out on me in July, I was apprehensive about what would be involved with it's replacement. I have repair insurance and, fortunately, the bulk of the cost was covered for a quality unit. That did not guarantee, however, that the installation would be quality as well. Unless you know off-hand a good AC or HVAC repair company, it will be "the luck of the draw" when your insurance company chooses for you. They don't check ratings or public complaints. Here's my advice...request Freedom Heating & Cooling in Spring Valley. The company which was sent to install my AC (not Freedom) did such a shoddy job, it broke down in 2 weeks. I also found out later that they over charged me for the extras my insurance company didn't cover. I called back my insurance and requested a different company to come and do the repair. That person was not dishonest...just incompetent. 3 cancellation, 6 phone calls and innumerable excuses later, their repair person (not Freedom H & C) installed an inadequate part which failed in a week. It was also my discomfort to deal with a nonprofessional and unorganized office staff. By October (remember this started in July), I was at my wits end with the heat spell and Covid lock-down (I'm a senior). I called my insurance again. This time they sent REAL HELP in the form of Milad Hana from Freedom Heating & Cooling. The office staff here was courteous and understanding (turns out it was Milad's wife who answered the phone). She listened to my long rambling story patiently and then assured me I would be helped. An appointment was quick in coming. Milad arrived with proper face mask and then listened to my long story (which was probably hard to believe) and then assessed thoroughly the situation. He was astonished at what he saw. The prior work had been done so poorly he couldn't believe it. He said he would "never cut corners like that" and that he worked like he would be working on his own home. That, to me, shows a man who takes pride in his work. Each point in the repair, he explained how and why he was doing it because I was interested. Turns out he's also a good teacher (free of charge). He also has the proper tools - believe me, that makes a difference. And he actually had the correct part available to do the job immediately (not 3 months later). After the repair was done, he checked and double checked that everything was working properly (unlike the 1st guy who ran out the door as soon as he was finished). Milad even called me later that evening to make sure everything was OK. I can't give enough praise for Milad and his company. I know if you give Freedom Heating & Plumbing a try, you will wind up telling one you know what a great job he does. Just so you know, I'm not a relative of Milad's nor had I ever met him til he showed up at my doorstep. I'm not the kind of person who yells and gets angry when things go wrong - it's a waste of my energy and will not solve the problem. I figure that people who do a bad job will have their work catch up with them and will be out of business soon. But when I do find a winner (like Milad and his company), I will praise the heck out of them and that will help all who want to see better service. Sincerely, Linda Wheeler, Santee homeowner read more

I have used Milad 3 times now. He is professional, communicates well, and his prices are considerably lower than the big name companies. You will also not get the special attention that Milad gives you if you go with one of those larger companies. I, myself, like the smaller mom & pop businesses. They have more to prove and their reputation means more to them so they do a good job and want your return business and good reviews. They also seem to be more honest, in my opinion, and have competitive pricing. And this is all very true of Freedom heating and cooling. So I highly recommend that you try them out. You will not regret it! read more

Great service, friendly, and prompt. Had my central A/C unit's motor repaired via my home warranty company. Freedom Heating and Cooling showed up on time and got my A/C back up and running quickly. Overall reliable and just what I needed! read more