I needed to get a few quotes for a condenser replacement, and Progressive Heating and Air came up in my Google search. It was super easy to set up an appointment using their website, and I got multiple follow-ups via text around the appointment and where my tech was. Lot is a great guy, he was extremely respectful, friendly, and knowledgeable. He listened and understood my situation, reviewed my system, walked me through his findings, taught me a few things about my system, and provided options that fit my needs. He isn't the first person to give me a quote, but working with him was a breath of fresh air and I appreciated his expertise and transparency. He checked and did more than the other two guys I got quotes from, combined, and was really thorough with his explanation without talking down to me. Great guy! read more

My experience with installation was good. However I was told at the time that there would be a $2000 tax rebate for that AC and I should call in January and the company would give me the information I need to file the taxes. I have called FOUR different numbers several times and have left EIGHT messages and still no one has replied! I am beginning to think this was a lie to persuade me to buy their product. BEWARE. read more

Lot was amazing as usual. He diagnosed and fixed our AC in under an hour and at a reasonable price. I even added a "compressor saver" on Lot's recommendation. I'm typically on guard whenever a tech recommends an add-on, but upon looking it up I agreed and I'm glad I did. He also provided a few tips on how to get the most life out of our AC and keep our electrical bills as low as possible. read more

Progressive Heating and Air provided a wonderful experience removing my old HVAC unit and replacing it with an attic mounted unit. A friend referred me to Steve who had a good experience with this company. What stood out was the professionalism of Steve (GM), Ron (installer), Andres (installer) and Jesus (installer). They cleaned up every night and left the home in the same condition or better than what they started the shift. The did solid work and i didn't see them cut any corners and their work went above my expectations. Details were not overlooked and they communicated well. Each team member had their specific strength and they worked together well as a team to get the job completed. They took pictures during the installation too to capture before and after. One oh by the way.... when they were testing the system, i closed the door because i thought it was getting cool in the evening but in reality, the AC was pumping in the house. it was so quiet, i didn't realize it was running. They told me to go outside and i realized it wasn't cold outside but cold from the AC working so quickly. I would definitely recommend them to a friend or family. read more

Progressive Heating & Air - Heating & Air Conditioning/HVAC Near Me - San Diego, California

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Our AC started leaking during the hottest week of the year and we called Progressive Heating and Air to the rescue. Technician Lot was able to come out on the next day and did a thorough diagnosis on our AC unit. He is knowledgeable and shared a lot of useful information with us. The issues were fixed right away and we were just happy that our AC is working again. I would use them again. read more

Lot was a huge help today providing a thorough diagnostic. I appreciate the peace of mind.

Progressive installed our HVAC 5 years ago and when our unit stopped working Lot came out and inspected. I was expecting the worst but he said it was just a blown fuse. He checked out the rest of the system and recommended some maintenance to keep the unit in top shape (he added to the notes on the file as I wasn't interested in doing it today). As a woman, I never felt I was being upsold or taken advantage of. Highly recommended! read more

Progressive installed my heating and air 3 years ago. Everything works great. Lot came today for my semi-annual service. He arrived on time and was quick and professional. I have been happy with both my HVAC system and with the service. read more

A gentleman named Lot found the problem in about five minutes. Company is very responsive and the technician very capable.

Outstanding install by Adrians crew. Great explanation of system. Thank you so much for the service. read more

James is very knowledgeable of what needs to be done with our AC unit and gave us repair options

Lot was very good, performed maintenance as requested. Ensured that our system was running properly, answered all questions we had and provided good recommendations for setting our system. read more

Great service. Really informative and taught me about the system that I have. Highly recommend for the value and service read more

Progressive installed my mini split 3 years ago and recently came back to do repairs on an electrical short that had happened during a recent storm. Lot, the technican, was great and professional. He knew my complex and who to ask for keys to get onto the roof. Repairs were a breeze. 1 star off for the company as a whole only because I wish it was brought to my attention at the initial installation to have an option for surge protection even if it wasn't required by code at the time. read more

Excellent company! The reviews online were enough to persuade me to hire Progressive for my mini split air conditioning in my condo. My introduction to the company was with Steve, who came to my home to discuss what was needed and to give me an estimate. He's a really nice guy who's straightforward and honest. The installers, Lot, Alonzo and William were amazing - considerate of my home, extremely knowledgeable and the nicest guys you could have spending two days in your home doing the install. I only have good things to say about my experience with Progressive. Adrian, the owner, created a business where his customers are treated well with fair prices, excellent work and no upselling. I wish him and his employees only the best. Update: The interior wall needed dry wall repair. The dry wall guys, Joaquin and Julio, were also terrific. Nice guys who were considerate, efficient and excellent at what they do. It was a busy 4 day project, but it's over, the units work amazingly well and the compressor is barely heard. Happy customer here! read more

Progressive Heating & Air - Heating & Air Conditioning/HVAC Near Me - San Diego, California

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Lot was incredibly helpful, very knowledgeable and showed the difference from hiring a handy man to a professional. Incredibly friendly and had great customer service. read more

Amazing company. I had another company do semi annual maintenance. After they left, my unit wasn't working and my compressor exploded. Told them what happened and they said it would be over a week before they could replace what they possibly damaged. Progressive offered new and better quality compressor, and installed it the next day for cheaper! Didn't have to wait a week in the heat. They also offered to tear down old unit and determine if it failed on its own, or poor maintenance/assembly by other company caused it. I can't say enough about the quality and professionalism of Progressive. I found my new heating and air company. read more

Progressive Heating & Air - New compressor - Heating & Air Conditioning/HVAC Near Me - San Diego, California

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We had a wonderful experience with Progressive heating and air. It was very easy to schedule an appointment. They were immediately responsive to our call . Steve, the GM, came out to diagnose and repair our AC. He didn't upsell me on what was needed for my repair. We have three AC units. He replaced two parts on the broken one, replaced one part on the second one as it appeared it would go down in the near future, and determined that the third unit was in good working order. Thankfully, the ac was up and running and cooled down the house, on a very hot day, in a reasonable amount of time. Steve also installed a safety shut off valve on my furnace which was apparently never done by the original installer even though it was code to do so. I feel their pricing was very reasonable. I will not hesitate to use them again whenever needed. Thank you Steve! It was a great experience working with you. read more

Technician Lot X. came out to my client's property and conducted a very thorough HVAC tuneup. My client had been out of town for a few weeks and when he returned, he couldn't turn the AC back on. We called Lot right away and he was able to stop by the property asap within the same day. Turns out the breaker wasn't on, no issue with the HVAC. I appreciate Lot for coming to my client's rescue so quickly even just to help him troubleshoot. As a new homeowner, my client was very appreciative for his help. Highly recommend Lot from Progressive Heating & Air! read more

**WARNING**WARNING**WARNING** Do not do business with this company. They have hired an outside marketing company to blast us with unsolicited phone calls and emails! I have had calls THREE times in the last two weeks and I have told them "take me off your soliciting list". Not only do they call back, the callers refuse to take NO for an answer and continue talking over you as you are telling them to take you off their list. I've told them that I use Mauzy Heating and Air - and that is the company I will continue to use. (Definitely a premier company) NOW the emails have started. The emails contain a phone number that is fake. 619-651-9857. This is a ROBOCALL number. (verified with Robokiller). The companies real number is (858) 463-****. They are on Ronson Ct in Kearney Mesa. I just called them and they admitted they hired a company to solicit business this way. "Oh we'll take you off our list" says Omar. I don't want to do business with companies that do this. We go to YELP and other sites to check out businesses for their professionality and reviews. They are annoying and will never get my business. I have registered with https://www.donotcall.gov/ several times, but these businesses seem to figure out new ways to break the law. There are a lot of great Heating and Air companies in San Diego that are reputable. This company is not. read more

Phenonomial company with excellent customer service. Steve called ahead of his arrival with an ETA, which was a nice touch since it was an early morning appointment. He arrived as he stated he would and got right to work. He was extremely knowledgeable and trustworthy. Steve went above and beyond helping me to repair my very old AC compressor. He was honest and gave us tips along the way for future use and maintenance to keep our system running longer. Never once did he try to upsell us or suggest a new system. He genuinely cared about helping us fix the system we had, as that was our request. Fortunately for us, the fix was not expensive but very reasonable. I can't say enough great things about this company. I highly recommend them- you won't be disappointed. read more

Requested help to get my mini split up and running. Lot was sent over in less than an hour with his knowledge and helpfulness he had my mini split cleaned and warming up the place ..Lot is my number one choice. I have been very pleased with the business I've done with Progressive Heating! read more

With the recent heat this past month, we started to seriously look at getting ductless minisplits for our little, old house. We reached out to 3 companies but Progressive gave us an incredible quote along with amazing customer service. Gerry was very responsive, kind, and listened to our concerns. His team went above and beyond during our installation! A big thank you to Lot, William, and the rest of the guys. The day of the project, the team arrived on time and began work immediately. They were careful and considerate and cleaned up each day. We were initially told the installation would take 3 days but they were able to finish it in 2! This was a huge benefit since my husband and I run a business from home. They were polite, friendly, and very detail oriented about the placement of the minisplit in each room. I'm a bit of a perfectionist, especially when it comes to my house, but they were patient and worked with me and found solutions that worked. Overall, I can't recommend this company enough. The system works beautifully and we are so grateful for this positive experience. read more

This is long overdue - this is an amazing team, with highest quality customer service and excellent prices. I live on the bottom floor of a 1970s era condo. The AC and blower were extremely old, and the drip pan rusted through after our first summer living there, so needed to replace everything. These guys handled EVERYTHING. Removing the old blower, fixing the orientation since new ones are quite a bit different, the crane to remove the old unit on the roof, electrical troubleshooting, I mean EVERYTHING. They were responsive, polite, and knowledgeable. I was so happy to get this project done since the heat is no joke in La Mesa throughout summertime. Special shout out to RON for being a kickass tech and coming out multiple times. I wasn't charged a cent until everything was confirmed working. Do yourself a favor and hire these guys!!! read more

Phenomenal Service!!! I had an excellent experience with this company. The technician that came out (Michael Miranda) was extremely thorough and professional. Right out of the gate, he was very respectful of me and my house. Not only did he address my concerns as well as every component of my system, but he also spent the time to explain everything to me in detail. I am going to use this company exclusively from now on because of this experience. read more

Steve Willmore is hands down the best HVAC tech I have ever encountered. He was so kind, patient, understanding and honest with my 88 year old mom and myself. Listed to our concerns and handled the needed repair. Dont call anyone else but Steve and Progressive for any HVAC issue! read more

Spending money unexpectedly on things always sucks. Our AC stopped working. I was referred to Progressive from a friend. Their after hours answering service was super friendly and Steve (the GM) called me within minutes of leaving a message. They had to pick up a new fan motor for my unit. The time between my initial call on wednesday night to the unit getting fixed on friday morning was under 40 hours. Steve handled everything super well. Answered my questions and took great care of us. read more

Amazing Service by James with the dazzling eyes. Was in a true heat emergency as our AC went kaput during this latest heatwave. Slept inside with windows open in a balmy 83 indoor heat with no AC on. Horrible! Called and did research and ended up getting a same day service call. Showed up on time and was super helpful as my breaker was tripped and he turned it back on and it worked immediately. I checked the breaker 7-8 times and electrician put in a shoddy 2 piece combined breaker. This has a metal clip which carries all 4 but often times gets in the way. He recommended o get breaker replaced and did not charge. I offered cash but in looking to get my help he said a good review goes a long way. They are a VERY good company and not scammers. I would have given him my firstborn if I was able. Truly life saver as our temps at 92 at the beach which means it's sweltering everywhere. My AC is currently cooling down the house before I have a heatstroke ! read more

Steve Willmore, GM....was Absolutely Wonderful!! He remembered our history, took the time to explain things and was willing to go the extra mile with a duct rerun. Very knowledgeable, thorough honest and friendly. Couldn't ask for a better guy to be in our corner!! We really appreciate his customer service and trouble shooting on our unique home!! STEVE comes HIGHLY Recommended!! John and Lis Taylor read more

We were having issues with our ability to use our downstairs air conditioning unit due to what appeared to be a malfunctioning thermostat. We called Progressive Heating & Air and Steve came out to diagnose the problem. He confirmed it was the thermostat and changed it out for us. Before leaving he checked out the entire unit to ensure all was in good working order. Steve was honest, timely, cleaned up after completing the work and very easy to talk to and understand. Honest, reliable, and fairly priced service providers are difficult to come by do not come these days and this company proved to be all those things. We would highly recommend them to anyone looking for air conditioning repair or maintenance! read more

Progressive Heating & Air - Thermostat - Heating & Air Conditioning/HVAC Near Me - San Diego, California

I have a yearly membership with Progressive and when it was time for the furnace filter to be replaced their technician Lot showed up on time and replaced it for us. We are both disabled and cannot get into our attic where the furnace is located. My only concern was that it takes a 4" filter and a 2" was installed so a technician will need to come back in about 4 months to replace it again. Aside from this they have been excellent to work with and I highly recommend Adrian the owner and his team! read more

Steve really is a level up there. It was the end of the day, so I expected someone worn out to show up, if anyone at all. But in comes Steve, who immediately starts going that extra mile, educating us as new homeowners to better protect ourselves, all while dexterously running all the tests and diagnostics he needed to do to get a grasp on our problem. Clearly he is a pro, and really feels comfortable with his craft; on top of that, he's also an effective teacher and very friendly. He immediately identified our problems, and then gave us both short and long terms plans to help fix/prevent future issues. I was not expecting this level of stellar professionalism, and he really blew my expectations out of the water. We will for sure contact this company for any future HVAC concerns. read more

Progressive saved the day last year for an emergency service so when offered a $69 A/C tune-up special this month, I accepted. Steve arrived as scheduled and promptly got to work. I truly appreciated his explanation of the various mechanical and electrical inspection points. Here's the best part, I have a rather geriatric (20yrs old) 5 ton system at my home and expressed that we were moving in about two years so we wanted to see what preventative actions we could take to keep this monster going. After a thorough test and inspection, Steve found a failing contactor and an under performing capacitor which improved our HVAC fan/motor startup. While no one loves a repair bill, Steve quoted an honest price for minor repair/replacement parts needed and at a price that saved what could have been a future emergency visit when the heat cranks up this summer. On top of it all, I was highly impressed with Steve's attention to detail from start to finish. It's a quality that is hard to find these days. If anyone I know inquired about HVAC needs, I would not hesitate to recommend Progressive! read more

Steve the GM was fantastic, explained everything very well. The crew that came out to do duct and furnace replacement were hard working, kept the work area clean and contained, worked well together. The new furnace room looks Great, and is working great. I highly recommend this company. Thanks to Steve and all the Progressive Crew. read more

I'm a return customer. Adrian and his team are great - they installed central AC in my previous home and just recently installed a 5 zone mini split system in my new home. Steve was a great PM, provided great information and was very knowledgeable. Lot did our installation and just performed our first annual checkup, could not recommend him enough. Give these guys a call if you want a trustworthy company you can rely on to do great work! read more

My thermostat had lost power, so I called Progressive to come check it out. I had a feeling it was something simple, like a fuse, but had no idea what to look for. I had a 3:00 appointment, but James called me at 12:15 to let me know he was available early if I was. He arrived 15 minutes later. Upon first glance at the furnace, James immediately knew what the issue was. The furnace cover was ajar, having been moved by people I'd had at my house assessing the property for a major remodel. He simply secured the furnace cover, then tested the A/C to make sure all was good. James did not charge me for the visit, which was much appreciated. I will not hesitate to enlist the services of Progressive for any future HVAC work. read more

Amazing Customer Service GM Steven hooked me up today! I would recommend this company to anyone needing service. Thanks for a job well done. read more

Steve did a terrific investigation (swift troubleshooting) during the warmest period in San Diego. Over two weeks, both of our two units failed. We were not in a position to rebuy a new unit so Steve's clever solutions got up and running with the hour. THANK YOU!!! BRAVO!!! read more

The team that installed a new AC unit in my condo was efficient and diligent. Also, they did an install for our neighbor on the same day. Steve, Lat, Ron, Damien, David, William, and Jesus -- thank you! My observations of them are that they operate like a well-oiled machine. Also, they were very courteous, professional, knowledgeable, and always available to answer our questions. Our neighbor is very happy about their work too. Steve facilitated the whole process. He is well informed and passionate about what he does. We are extremely pleased with the service that the company and each team member provided to us. We would recommend your company to anyone that needs a new AC system or service. Great companies that are dependable and honest are hard to find these days but you totally surpassed our expectations. Thank you again for your awesome service. We will definitely use you again in the future for our AC needs! read more

Had several problems with our 2 AC units. One where the fan was not operating and the other that was not cooling effectively. Their technician "Lot" was excellent. He took his time to troubleshoot/testing and told us immediately along the way what he found and what the cause and potential options were for each. He gave us tips for proper operation and extending the life of the units. He had to go out to find a component that was defective and returned promptly. He was just so professional and so good at explaining each phase of his review and and repairs. We will definitely be seeing Lot next time we have issues with our unit or just need an evaluation. Highly recommend. read more