Terrible. Lazy, rude people. The "boss" at the front is the worst, he scoffs and laughs at you…read morerudely while haughtily adjusting your frames. I ordered frames here that took 45 days to be ready. And they didn't tell me, I had to call, email, text multiple times before they admitted they had the product ready and will ship it out. Then when they shipped it they were slow and missed pickup deadline, resulting in further delays. After paying thousands of dollars you just want your product sooner than 2 months later. Not too much to ask

This is the best place to get your glasses in downtown flushing area. Everything was top notch…read more Place ran efficiently and all the staff are wonderful. There was no hard upsell on more expensive glasses. Got a copy of the prescription with no questions asked. They even added the pd value that some of the other places don't.

Experienced and friendly staff. Nice eyewear selection. Quality materials, quick service. Have been…read morea regular for several years now.

Okay, now I have been to two of their locations…read more I had time to kill before my hot pot dinner and wanted to come here, since I know all their locations carries different inventory. Everyone was really nice and helpful here. Place was clean and well kept. I jotted down a few selections of what I wanted, but I am waiting for May when they get new styles in before making my final decision.

Great service. People were kind and professional. No complaints…read more Note: This was my first time I saw an optometrist remotely (while in store). Everything went smoothly.

Office was very nice and was very efficient doing my exam and helping my wife and I shop for…read moreframes. Robert was very helpful in recommending different styles and helping us understand our insurance and the different options available to the frames we purchased. Definitely going to make Davidoff Optical our family and neighborhood office.

I had a wonderful experience at Dabo Eye Center on Union St. in Flushing. I came in to replace a…read morepair of glasses that had gone missing, and the service I received was truly extraordinary. Daniel took the time to explain to me my options and made sure I was getting progressive lenses that were just right for me. I really appreciated his attention to detail. Emilie was so kind and patient to let me try on lots of frames until I found the pair I liked. After less than week, Emile texted to let me know my glasses were ready. I walked away with glasses that fit perfectly at a reasonable price point. I highly recommend Dabo Eye Center for their excellent service, knowledgeable staff, and welcoming atmosphere.

This place is a hidden gem! Walked in after visiting three different eyeglasses stores off of main…read morest... I am so glad that I finally found a good eyeglasses place that I can go to from now on! Comparing with all the other main st's eyeglasses selections, this store offers more variety of designer glasses and of good value as well!!! Adrienne assisted me and was very kind, attentive, and patient offering me multiple designs to try on/select from. She even gave me a sample of the prescription glasses to try on, to ensure if my prescription is accurate and comfortable before placing the order. Their level of professionalism and attentiveness is unmatched for this neighborhood. I highly recommend this place for their great customer service, wide variety of glasses selections, and value!!

The staff here are extremely patient and helpful with finding the perfect pair of glasses for you…read more The quality is top tier. I recommend getting your next pair of glasses here if you are in the area.

I went into store trying to change the lenses on my glasses. They tried to lie to me by stating…read morethat I need to change the frames of my prescription glasses and I cannot just change the prescription lenses or the e insurance will not pay for it. I work in healthcare and this is an outright lie just to upsell customers. Do not trust what they are saying since they refusing to change my lenses unless I buy new frames

About a year ago, I went to Sam Prior's former location, Park Optics, where I'd been a patient for…read more10 years. I was distressed when I returned to the Park Slope store in January 2023 only to find it had closed. I tried to locate someone from the store but failed to locate anyone. My eyeglasses had shattered internally, and the visible cracks on both lenses were long and distracting. I'd never had a pair do this. I had always been treated with great customer care, and I now felt abandoned! I almost called the Better Business Bureau, but held off as I like to give the benefit of the doubt. Another local optometrist thought the lenses were plastic and not polycarbonate. That was impossible I thought! Needless to say, as I was about to spend another several hundred dollars at a new store, a new associate recognized me and told me Sam had to close due to higher rents! I never found their goodbye email! Well, Sam and I reconnected! He drove from Queens to my home in the Slope. He took my glasses personally to the Lab, replaced the lenses for free--I was just shy of the warranty--and hand-delivered them before he left on a month-long vacation with his family in Asia!!! My eyeglasses are like new! I am thrilled and a very happy customer! Anyone doing business with Sam wherever he is will be in the best care, the best hands. He is a business man of integrity and respects his customers! I respect and adore his compassion! Thank you Sam and NU eyes! Dr. Rorie B

I bought a pair of these last year. They weren't anything like the ones that I demoed in the past…read morewhich is why I deciding to buy a pair when I could get the money together. I was so excited they said it was new modle better than ever before. Nope not at all HUGE diapoinment I told them that they weren't working well. They were very blurry, hardly zoomed in at all, just no good. She said I could return them. Provided a label I've mailed them back. months later. They won't return my calls. Or my emails and I have not received my refund. This place is a scam $3000 down the drain $3000. I couldn't afford to begin with. I spent years saving up for this

call and got my appointment the same day, dr Tsai explained…read moreeverything no other doctors would, is good to know the health of my eye, not just getting the Rx. the service is fast and efficient, thank you so much.

One star is only for the doctor's fast service. This place has terrible customer services, they…read morejust try to get me in and out as soon as possible with no smiles on their faces. People should realize that customer service is just as important as skills. When I tried to ask them more questions, they sounded annoyed and impatient. I thought since this place has been here for a while, they would be more people friendly, but boy was I wrong. I would never go back again (not even to fix my glasses that is kind of tight right now) because I do not want to see them again. I left very unhappy that day and did not want to argue with them. Instead, I wrote this and hopefully they would see this too and reflect.

You have to look carefully to find the vision center. It's on the first floor of a residential…read morebuilding. I came here since they accepted my healthfirst insurance. I searched for a local spot in elmhurst. The pictures you find on Yelp are old photos since they moved 2 blocks away from the old spot. The staff is helpful and nice. The eye doctor exceeds my expectations, seems to be very caring, and wanted me to be covered fully by my insurance by not paying out of pocket. He is very knowledgeable and has 20+ years experience in this field. He answered my concerns and questions. I recommend this location for everyone.

I found this visit to be efficient. I also felt Dr. Chuang is personable and compassionate. I…read moreactually found this place due to Yelp community. Thanks Yelp! I now can confirm that the reviews are true. My wait was about 20 minutes, but it's not like too long. The office where you have your eye exams and tests is immaculate. The best thing is that Dr. Chuang patiently describes the steps before he goes forward. This is great for people who have anxiety going to get their eye exams which I do for most doctor visits and appointments. I was happy to find an eye doctor who is empathic, especially since I arrived with some pain in my right eye. The staff are all approachable and supportive. I highly recommend this location.

I came here based on the great reviews. Mine is solely based on customer service since I didn't…read moreactually buy anything. L broke his frame and our reg place was closed that day so we just wanted to see if we could find a temp frame for his lenses. I didn't ask what his name was but he was very nice and tried to find something that would fit but even though he looked at so many pairs but in the end, none fit .. there's a cat that walks around the store. That was cute.. Old school store but great customer service.

This is my first non restaurant review. Larry is extremely attentive and friendly at Optics &…read moreBeyond. I've been a customer for close to 2/3 years and only comes by 1x a year, yet he still remembers my name. I would not pick any other establishment for my contacts purchase. It is the highest customer service you are going to get in Flushing.

It's a neighborhood vision place ...so..you're going to have a lot of people go there. Does that…read moremean they're good? Not sure. I didn't stay bc I got there 5 minutes before my appointment and good thing I asked if they go by appointment time (since I saw it was packed) and the girl said "not really and you have a couple of people in front of you, and since it's you're first time you have to fill out paperwork." 1. Most offices send a link as option now, to fill out paperwork in advance, but regardless 2. it would have taken maybe 5 minutes to fill out in person. I asked if it was going to be more than a 30 minute and she said, "probably bc there's a couple of people before you." The chaos I witnessed there looked like it would have been even more than 30 minutes so I didn't want to waste my time. I was referred there to obtain Rx, but I couldn't make the effort to stay. Also they have two receptionist at the front, and neither greeted. Until I said, I guess they don't speak and went on the line towards the next desk.

If I could give them a zero star I would. RUDE RUDE and unprofessional. We went in to make an…read moreappointment with optometrist so while I was making appointment my husband was browsing the frames. There was one other person in the store at that time and rude Shirley was telling my husband to stand back and when she was done she would help him. First off no one asked her for help, secondly my husband was on the other side of the store with his mask on just browsing. With that said after I filled out the forms there was a lady in front of me so stood behind her to give my forms in and there she goes again stand back well where the hell did she want me to stand out the door!! So I went to ask the gentlemen her name and position and there she comes again LYING LYING that that's not what happened. Beware!!!!