Very professional and up front about everything. I took my BMW last week for couple of issues. They…read morechecked my car and provided me itemize details and price of the repair. I was really really surprised that they didn't charge for checking my car. There information made me make a decision whether I buy a new car or do the repairs. I have decided to take my car for repair next week now. This is my third time taking my BMW to them. Previously I use to take to BMW dealership but BMW dealership charges a lot compare to them. Very professional, detail oriented and one great quality they have is great listeners .

Great service in the work was done very good. The value was good in the communication to me was…read moreexcellent. Chris is a great guy.

Brought our vehicle for routine maintenance. They try and charge quadruple and upcharge for…read moreeverything. After getting the truck back ( refusing extras) having trouble with additional things. Went elsewhere and paid over $1,000 less than what they quoted. Beware.

highly recommend. great auto repair and great service. the only place I bring my cars to.read more

Dealer wanted an outrageous amount for an electronics repair in my Genesis so I called Precision to…read moresee what they would cost. Decided to take it to Precision and though initially had a minor parts issue, they were very easy to work with and correct. I couldn't be happier with the work they did for a fraction of what the dealer wanted. Friendly staff and nice shop. Before going to the dealer, give Precision a call first.

From the owner: Over 250 5 Star Google Reviews! 10% off First Time Customer Discount On Parts & Labor! 6-12 Month…read moreNo Interest Payment Plans Available. Free Shuttle Service On Auto Repairs & Free Loaner Vehicles. 2yr/24mth Warranty. Services: Oil Changes, Engine Repair, Auto Heating and Cooling, Brakes, Tire Rotations, Tire Services, Alignments, Suspension, Auto Brake Repair, General Maintenance, Transmission Repair, Auto Engine Diagnostics, Electrical Repairs, Exhaust Repairs, Timing Belt Repair.

I have had nothing but good experience with Last Chance, and my most recent experience was no…read moreexception. I took my truck to Bartels for an oil change, and was told my serpentine belt was about to fail. Imminently. They sent me a video (as if I know what a good serpentine belt looks like) and made a big show of how I would not want that to fail in this weather... I'd be stranded... couldn't run the heat, etc. It sounded very grim. Because I've been "little lady-ed" (IYKYK) before, I took it to Last Chance. They did a thorough inspection and said that my serpentine belt showed no cracks, wasn't slipping, wasn't making any weird noises and basically, was fully operational. When it does eventually need replacing, you can bet I will take it to Ron and the team at Last Chance and I won't be returning to Bartels. Ever.

I have no problem with Correy or the woman who answers the phone. I've never dealt with Jamie. My…read moreproblem is Ron. I have a 82 Sedan DeVille that had an engine rebuild 2 years ago (different shop, now out of business). I needed more engine work an found Last Chance online. I was on the waiting "list" for 3 months. When Ron finally agreed to take the car in, he stated that it was probably going to need a new engine without ever seeing or listening to the car. When he asked my name, he said he knew someone with a similar sounding name who was Jewish, and asked if I was Jewish. I said yes. The more I thought about how he prejudged the car and how he prejudged me for being Jewish, I decided I didn't was Ron touching the Jew's Cadillac and canceled the pickup.

Doc Motor Works Auto Repair truly saved us on Black Wednesday -- the Wednesday before Thanksgiving…read more-- and I can't say enough good things about them. We were on our way out of town when one of our tires suddenly lost pressure. It was around 5:30pm, most places were closing at 6, and panic quickly set in. We first pulled into a nearby Tuffy to try filling the tire, but as the air went in, we could hear it coming right back out. Frantically looking around, I noticed Doc Motor Works next door and ran in about 10 minutes before closing. They must have seen the desperation on my face because Scott, the owner, was incredibly kind right away. The two gentlemen working with him were just as wonderful. They immediately took our car back and discovered not one, but two nails in the tire -- thankfully both were in spots that could be patched. While they worked quickly and efficiently, we waited inside where they have the coolest kids' area. My son literally said, "This is the best day ever!" The entire experience felt like one of those moments that restores your faith in people. Scott and his team were fast, professional, compassionate, and genuinely caring. Walking into this place completely changed what could have been a very stressful situation. If you're looking for honest, kind, and reliable auto repair -- this is the place. Amazing service all around.

I had a terrible experience at this shop and want to warn other car owners…read more I came in for a simple oil change on my car, which was supposed to cost $50 with a coupon. Before starting, the shop tried to upsell me over $1,000 in "recommended" repairs, including belts, battery, and spark plugs, which I declined. Then, after they drained my oil, they told me the oil filter cap was broken and said they couldn't finish the job unless I paid for a replacement. They claimed it had been "previously overtightened by another shop," but provided no proof that the damage wasn't done by them during the oil change. The oil filter cap is right next to the drain plug, so if it was really broken beforehand, they should have noticed that before draining the oil. At that point, my car had no oil and couldn't be driven, so I was basically forced to pay over $200 just to get my car back from a regular oil change. This felt like a pressure tactic and extremely unprofessional. If there was truly an issue with the part, they should have shown me before touching anything. Instead, I was put in a situation with no choice but to pay more than four times the agreed price. I will never return here and strongly recommend that others avoid this place if you want honest, transparent service.

I got a good car wash. Next time I'll ask for interior super clean. Inside looks like a pig pen!read more

Damaged my truck. Paint scrape from one of the brushes. Management said the would take care of…read morethe damage but never called. Don't take your car there it may be damaged going thru. I have to post a star rating to finish this review but they should get ZERO stars.

I lovee My City Auto and will always bring my car here!! I have a 2009 Toyota Corolla and the staff…read morehere has always always taken great care of my car. She's got 160,000 miles on it and she's got 100,000 more because of these mechanics here. They treat you like family, they communicate well, they have easy payment methods and have a clean shop and have gone above and beyond to take care of me and my car. I have and will continue to recommend My City Auto to my friends and family!!

friendly staff, excellent service, and high-quality work…read more The mechanic working on my vehicle was Kevin a great guy, he's very knowledgeable. Kevin didn't just throw Parts on it to see if it would fix the problem. Kevin really went through my my vehicle to fix problem. The value was about the same as other shops. Thank you Kevin.

I moved to the area a few months ago and was worried about finding a good mechanic. I went to…read morethese gentlemen based on the reviews and they didn't disappoint. They're friendly and do good work at a reasonable price, even handled a window issue I wasn't aware of free of charge. I plan to have my other vehicle serviced by them as well. If you're in the market for trustworthy mechanics give them a shot.

My Brother's Mechanic is a family business they are nothing but incredible and trustworthy. I…read morerecently took my car in for a second opinion and received immediate feedback saying that the car was in great shape and that I did not need to spend all this money that I was told to by another mechanic. I have been here before with an older car and they are nothing but honest to the customer. I have experienced places that charge absurd prices for even a minor fix that I could have done at home. My Brother's Mechanic is the place to take your car if you want an honest, open, and realistic value to the work that needs to be done. I encourage others to go give them a shot as they will not disappoint.

Very thorough and they kept me informed every step of the way. They handled getting warranty…read moreauthorization and made things easy.

Dishonest business! I had a very unpleasant experience with them today. I spoke to 2 different…read moreperson in 2 different days. They both confirmed their diagnosis is free of charge and I do NOT have to get the repair done. I drove to them with check engine light on and when I came to their office, they said diagnosis is $99. Then he said if one of us told you its for free, then we won't charge you for it. They said they can diagnose today and repair tomorrow, I have to drop off the car. I only wanted to get diagnosis done today and come for repair another day. They refused! They said I have to get repair done with them if they diagnose it. They refused to do diagnosis alone. I offered to pay for diagnosis but they refused that as well. I was forced to get the repair done with them. All the other mechanics say they charge for diagnosis but if i get it repaired with them, it goes towards the repair, very transparent. They could have just said that. However this business, tricked me into the same thing by pulling me in, promising free diagnostic. My time is valuable, I didn't appreciate they are being shady and wasting my time. Don't recommend this place to anyone!

Went for a transmission oil change for my Honda Odyssey 2018 EXL, and the service was good and…read morecharges were low.

The receptionist was very friendly and informative. The mechanics were very efficient and did the…read morework quickly and carefully. The prices were extremely fair and they did not try to upsell me and they did remind me of something so necessary, but overlooked as that I needed a new wiper blades. After mentioning that they I was offered the opportunity to replace the immediately and the work was done in less than 10 minutes.