My van wouldn't start twice in a week. The second time was at five o'clock on a Friday. I quickly…read morescrambled to find a place that was still open and could help me. Enter, Batteries Plus. One call and I had a battery reserved. After a jump I drove right to the store. They directed me around back and changed my battery while I waited. They suggested a 15-30 minute time frame and, despite the difficulty of my van's battery setup, were finished right around 30 minutes. My van has been running (and starting) smoothly since. Looking for a quick fix to a battery issue? Batteries Plus just might be the place for you.

Since my review 5 days ago regarding the - what I believe is the theft of my personal information…read more-I got a note from Frank at customer service to call and they would make things right. I was met with a rude agent (not Frank) who took down my information and told me someone from the store would call me. Problem is that I have spoken to the store and they are of no assistance whatsoever. So much for customer care. Stay away!

Went in requesting a laptop repair due to what I already knew were hardware issues on it (they…read moreclaimed it was not this at first). Staff were not communicative and they held my computer for over three weeks. They told me over the phone that they had backed up the data on my computer before performing any repairs but when I came to pick up the damage - they let me know that the data had apparently been corrupted. They did not charge me anything for my experience, though I would not recommend going here.

Great pricing and responsive, but fell short on service and parts. Under-experienced staff will…read moremake false statements and back track under the premise of "we didn't promise that", and plenty worse. Typical shortcomings of a poorly run repair business.

Terrible experience at uBreakFix…read more Last Friday, I was referred to this store by Samsung to fix a minor cosmetic issue with my fold phone's inner screen. It had a bubble on the fold screen, but the phone was still fully functional. I thought they would use some technique to smooth out the bubble. Instead, they told me I needed to pay $76 to replace the screen protector. I was hesitant at first, but the service rep was polite and convinced me it would be worth it, so I agreed. Two hours later, just before the store closed, I picked up my phone. The service rep turned off my phone and reassembled the outer case for me, which seemed fine at the time. But now I realize why he might have done that. When I got home and opened the inner screen (the outer screen was working normally), I noticed the inner screen was damaged. The touch functionality wasn't working, and there was a black spot along the center fold. The inner screen was no longer functioning properly. I called the store right away but got no response because they had closed. The next day, I returned to explain your store was supposed to fix my phone, but instead, it seems like you made it worse and damaged the inner screen. The service rep then suggested replacing the inner screen protector again, but I explained that the damage they caused wouldn't be fixed by just changing the protector. He agreed and said he would contact the manager, who would call me by Saturday or Monday. However, I never received any call from them. Frustrated, I went back to the store again. The service rep then told me I would need to replace the entire inner screen for about $600, but he would still need to talk to the manager about something--though I wasn't sure what. 2 days later, the replacement part had already arrived, but they hadn't even bothered to call me. I had to call them to find out When I arrived to get the screen replaced, they told me I had to pay the full $600+ cost, and despite confirming several times, they insisted they weren't responsible for the damage to the screen. I asked, "So my screen was working fine before, and now I have to pay over $700 to fix a problem you caused?" The service rep just smiled and said the manager would contact me the next day, but repeated that they were not responsible for the damage. The whole experience was awful. They smile at you like it's no big deal, but it only made me feel worse. It's been a terrible week dealing with this store

Buy a new device so you don't have to deal with these liars…read more The Timonium franchise of this chain had my wife's device (broken screen on a MS Surface tablet) for 8+ weeks. Note that the first 5 of these weeks was before the COVID shutdown, so that's not a viable excuse for the fact that they never repaired it. I called them 4 times for status and was told the same lie each time, including "I'll call you back". Each time I reminded them of the previous unkept promise to call me back. On the final call, the guy who seems to run the place told me "I'll stay late and fix it myself then call you." No call. No fix. See attached photo for what I picked back up from them.

Victor offers a remarkable service. He's personal, professional and is running an outstanding…read morebusiness. He repaired the switches on 2 table lamps for my elderly Mother. We couldn't be more pleased. His attention to detail is refreshing. Thank you!

Last Friday, when I came home from a doc appt, I started up my computer. I teach remotely so it is…read morevery important to get some work done for my students. It did not start. Nothing. No grey, blue screen, no lights even lighting up, dead. This happened before and I had to replace the battery, which I did myself on a Dell 5000 series. I had an extra battery, but I could not see well enough to unscrew the back, lots of screws. Saturday I called this service at random. Victor assured me he could have it done that day, for a very reasonable price. I took my laptop to him around 11 AM, with the battery. He had it working and called me a little later. We picked it up, and I was online before supper. Very nice man, and knew his stuff. Even wiped down my system for me. When I called Saturday and asked if he could work on it, he said, "If my eyes are open, I am working!" Great attitude. Thanks Victor. Bonus: He is a fellow YH Bearcat.

Great customer service and definitely will be bringing in my PS5 for a cleaning aswellread more

NEVER GO to this repair shop. They asked my son for 50…read moredollars for the diagnostic then 100 dollars for the repair. IT STILL DOES NOT WORK!!!!! I am not happy with this company and you should NEVER go there. Bad service

I took tv that did not have picture but did have sound.I took it in paid 45 deposit for him to look…read moreat it. He called later that day saying it would cost 228 minus the 45 leaving me with a balance of 183. He called a few days later saying it was fixed. I came in to pick up tv. He didn't offer to show me it worked I figured he has been in business for so long took my tv home ( if I just would have plugged the tv in whole I was there ) . so I get it home the tv did the same thing . I took the tv back the next day he waited about a week and called me and said he would give me 100 back because he can't fix the tv. When I arrived he was rude, loud and advised me to take him to court for the rest of my money. So believe nothing his website says customer service was non existent and 90 day warranty was a complete joke. Enter at you own risk

Owner was very rude after not fixing tv as he said he would and could. Refused to refund money or…read moreadhere to the 90 day warranty. Do not get your electronics fixed here. The owner is very nasty and obviously doesn't care about repeat business. I wouldn't trust him with a clock radio.

I am very pleased of the servicing of my 45 year old Nikko receiver and Phillips turntable. Bryan…read moreand Rebecca kept me updated on the various phases of the inspection, quotation and when the units were ready to be picked up. The entire process was comfortable and professional. I am happy to have located their services and would recommend others to consider Lang Design to service your audio equipment.

Found out about Bryan & Rebecca on a vintage gear site, and took my Kenwood KR-10000iii to them…read more Their process is well thought out-keeping the customer updated as to every phase of the repair. Prices are very reasonable and I am MORE than satisfied with their work. Will be using them again!

I couldn't charge my phone because it was blocked. Somehow plastic got in there. The guy fixed it…read morewithout hesitation. Great customer service. I wish I would have gotten his name. I'll go there from now on to repair my devices.

The staff was extremely friendly and professional, and completed the repairs on my phone within the…read morepromised 2 hour timeframe!